Motorola Droid Razr :: Factory Data Reset After ICS Install?
Jun 26, 2012
When I owned my Droid X, I remember seeing a lot of people saying that after GB was installed, they recommended doing a factory reset.I never did this, and felt like the phone did fine, but of course got a little slower with age. love my Maxx and was wondering if anyone still recommends doing a FDR after installing ICS?It's nearly brand new, so doing a reset wouldn't be much of a hassle for me since I don't have much on the phone right now.
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Jul 12, 2012
For some reason, my phone just did a factory reset. I wasn't using it, just had it in my pocket with headset plugged in. Pulled out the headset from the jack and was going to make a call. When the screen turned on there was the Android icon with what looked like a green "electron cloud" type symbol animated in its open "belly". After a few minutes with that on the display, tried to shut the phone off, it wouldn't power down so I did the volume down and power button. When it came back, the phone was cleared asking me to select a language.
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Jun 6, 2012
The Motorola support page that tells you how to do a factory data reset gives two methods: Settings and External Keys. It also says that using the Settings method is preferable. Does anyone know why the Settings method is preferred? Is the outcome of both methods the same? The instructions (and user guide) say that the Settings method doesn't erase your external SD card, and will only erase internal storage if you choose to. Does the External Keys method work the same way? (I've used those key strokes to clear the data cache, but can't remember what the other choices are).
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Jul 10, 2012
I was facing problems similar to this ( Gallery crash after OTA ICS update )url..I followed the thread and did a factory reset.I now find that the problem is solved but the UI after factory reset is different from the original UI that came with ICS update. I kinda like previous UI. I am guessing it is Motoblur. Is there any way to get that back.
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Aug 7, 2012
Im planning to do a factory reset but I can't see anywhere how to back up text messages.
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Jul 11, 2012
2 Days Back i received a mess that i can upgrade my RAZR to ICS.Before upgrading i thought i will clean up my phone by doing a factory reset and then go for upgrade.After doing the factory reset when i checked for system update to upgrade.i am not able to do as the mess pops up saying "Your Device is up to date! No update is necessary at this time".but my android version is 2.3.6 only.I am staying in INDIA
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Aug 10, 2011
How do I reset the data Meter every month so that I can monitor my Data Meter with our resetting the phone (or) without using factory data reset.
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May 30, 2012
I am unable to Factory Reset my Motorola Photon. Whenever, I try to reset it wipes data & settings upto May 12, 2012. It would not delete/wipe anything prior to that date.
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Jul 31, 2011
I've read where people say to do a factory reset before or after installing updates. What about doing both? Anyone ever done this? Also, how long does it normally take to get the update notification AGAIN if doing a factory reset before down loading it?
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Jun 28, 2012
I had to do a factory reset (finess sync had stopped working); how do I get the workout data back onto the device?Right now it says ""No Recent Workouts Recorded".
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Jun 2, 2011
I have been debating for the past couple of weeks on doing a factory reset on my phone to see if it clears some minor annoyances. Now that GB is starting to roll out, should I do one now before I get the update
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Jul 17, 2015
After much consideration, and annoying "xxx has stopped working," I finally factory reset my phone. Wiped everything completely.. Other than Google Search which has refused to understand that I don't care what my previous searches are.. But, I need your input on :
-must have applications.
-apps to disable.
-anything else that is convient.
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Jun 23, 2011
Assume my Droid is working, and it goes to sleep after a period of disuse, or a click on the power button to put it to sleep. Then, when I click the power to turn it back on, the screen appears but none of the controls work. When I swipe the unlock icons, nothing happens. Nothing happens when any button is pressed or any screen item is pressed.If I merely pull the battery nothing works.If I pull the battery and then do a hard reset, using the X plus power kay, then a reset, the phone will work fine...until it goes to sleep, when it freezes again and the only way to revive it is to do another hard reset.I did a hard reset, and cleared all of my user data...but still the phone froze after it went to sleep.This happens whether or not the 16 GB data chip is pulled.It happens with a fully charged battery as well as using the power cord.Finally, I did a factory reset and wiped out everything, so that I was starting with a new default system and a new activation.The phone started up fine...and I could access the factory-installed apps...but when it went to sleep it froze again. When I tried to wake it I could not get by the home screen.I had this problem starting a few days ago. Then it seemed to go away. Then a day later it started again.Why does going to sleep kill a phone that otherwise works perfectly?It can't be any add on apps, because there are none.
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Aug 5, 2011
I bought a used DROID X from a friend to use only with Wi-Fi, not with Verizon service. It worked fine with only Wi-Fi even though it had no service. I did a Factory Reset to wipe it clean. Now when it comes up it goes to the activation screen and will not go past it, forcing activation to continue. I do not wish to activate the phone with Verizon, only use it with Wi-Fi. Does anyone know how I can get the phone back to working with Wi-Fi only? Is there an Android ROM version I can download from somewhere and load on this phone so that it does not force activation?
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Dec 8, 2011
did a factory reset due to the market kept insisting I had updates, and when I go to maket none were available. And I got tired of doing this So I did the factory reset. This is the second time I have done this task. Last time it was a breeze, and once done all the apps I had prior automatically re-downloaded of their own. Didn't happen this time, and that is no biggy,But what is bothering me is I still have the old version of the market. At least it works, but it has been a little over 24 hours since I did the reset...shouldnt the latest version of market been made available to me by now?
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Aug 26, 2011
I have tried updating my phone, did the factory reset and everything, but with everything I have done it just fails. Should i try and replace it or what?
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Jul 20, 2012
When Motorola updated the software on my cell phone late last night, it reset my Droid X2. I woke up this morning to a cell phone that no longer had any of my contacts, calendar, email accounts, sound settings, previous text messages, call history, downloaded applications, and icons on my 5 screens that took me a month to set up to my preferences. Verizon Wireless CONFIRMED that Motorola performed a software update after midnight on 7/20/12. When I re-setup my google email account, my contacts and calendar were back, but EVERYTHING else is gone or needs to be re-installed and re-setup. I called Motorola support, but they provided no help or explanation. The support supervisor kept asking me if someone at my residence reset my phone (that would be quite a coincidence to occur on the very night that Motorola performed a software upgrade).
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Oct 15, 2011
I was having a flickering backlight issue with my droid X so as part of the process of troubleshooting it, I did a factory reset. Good news is that the flickering backlight issue seems to be gone but now I have other more important issues.
During the activation process I successfully signed into my google account and it synched my contacts, my gmail, my calendar etc. Then I received a warning notification that signing to Gtalk authentication had failed. Also, when I try to download an app from the market, it will not download. Nor will downloads start initiated by installing them from the web front market.
I've noticed that neither my cell reception indicator nor my 3G/wifi icons on the notification bar are blue. They are just white. They usually were blue before the factory reset. I've read that this could indicate that Android is still synching my phone after the reset but its been a few hours now and it wont go blue
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Oct 10, 2015
how can I factory reset droid turbo if my screen is not responding?
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Jun 7, 2012
How to set personal text alerts from factory sound
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Jun 10, 2015
I've been told by Verizon and by Motorola that I need to do a factory reset. (Moto Approach stopped working yesterday and we can't get it to start again.)
Before doing that, is there any way to backup my folder settings (which apps are grouped together in which folders on my home screens)
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Dec 14, 2011
my friend has the bionic and got the update Monday night, she was dropping data signals by the next day. we tried everything, airplane mode on/off, battery pulls, uninstalled all apps, factory reset, new sim, cleared history/cache/cookies and everything else mentioned here (I had 3 bionics myself) but it is still dropping.what prompted the new SIM was her attempt to return the phone but was outside the return period...rep stated between the update and SIM, it would resolve the data dropping, but 20 minutes after leaving the store it dropped, which led to the factory reset.
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Oct 23, 2012
OK, this is probably my dumb question for the day. How do I copy a specific wallpaper from my computer onto my RAZR MAXX and have it show up when I go to my wallpaper on my phone? I thought there was a wallpaper folder. I just can't seem to find it on my phone. What am I missing/overlooking?
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Jun 30, 2015
After installing Lollipop what should I do and why? Cache wipe or factory reset?
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Nov 18, 2011
Have had my Razr for about 5 days and it has been flawless in every way.As a former Motorola SD employee I am very pleased with what you have done and the quality of this phone. Yesterday I was using it as a WiFi hotspot and I noticed during the use the data stopped, the 4G data icon went away and only the signal strength was there.A few seconds later the 4G popped up again and all was fine.Nothing more; just maybe looked like a modem reset and recovery.
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Apr 2, 2012
Since the Razr lacks the ability of a battery pull, when needed, how do you go about doing a hard reset
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Jul 29, 2012
Suddenly I can't install apps not from Google Play. I have the setting checked to allow but when the app install window pops up the option to install does not do anything. I can look at all permissions and cancel but not install. I have tried several apps and all have the same result. I have tried from a download and from my app monster backup.
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Dec 7, 2011
I'm quite happy with the RAZR but it won't install bluetooth drivers on windows 7 automatically. Is there a link to download and install the correct drivers?
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Mar 20, 2015
I installed the lollipop update and now get constant "unfortunately, the system UI has failed. This happens for a variety of reasons and has rendered my phone pretty much useless for anything other than making a phone call. Most of the other accessories, apps and program either only have limited functionality or are unstable and shut down.
So, What is the best method/process to reset my phone to pre-5.0 and/or to reinstall 5.0
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Apr 24, 2012
I had to get a new DSL router with security and motocast stopped working on my desktop. It still works on my wireless laptop. I uninstalled the motocast application on the desktop and re-installed it and it fried my internet connection settings on the desktop. I can get them back using a windows restore point but each time I try to reinstall Motocast it kills my internet connection settings again. It was working great before the new modem was setup. I don't understand why installing Motocast would alter my computers internet connection?
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Sep 19, 2012
Just purchased the phone and I am unable to install any apps from the Google Play Store. They all come back with the Error. Package file is invalid message. Not sure why since this is a brand new phone with nothing added.
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