Motorola Razr :: Droid Razr UI After Factory Reset Is Different
Jul 10, 2012
I was facing problems similar to this ( Gallery crash after OTA ICS update )url..I followed the thread and did a factory reset.I now find that the problem is solved but the UI after factory reset is different from the original UI that came with ICS update. I kinda like previous UI. I am guessing it is Motoblur. Is there any way to get that back.
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Jul 12, 2012
For some reason, my phone just did a factory reset. I wasn't using it, just had it in my pocket with headset plugged in. Pulled out the headset from the jack and was going to make a call. When the screen turned on there was the Android icon with what looked like a green "electron cloud" type symbol animated in its open "belly". After a few minutes with that on the display, tried to shut the phone off, it wouldn't power down so I did the volume down and power button. When it came back, the phone was cleared asking me to select a language.
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Jun 26, 2012
When I owned my Droid X, I remember seeing a lot of people saying that after GB was installed, they recommended doing a factory reset.I never did this, and felt like the phone did fine, but of course got a little slower with age. love my Maxx and was wondering if anyone still recommends doing a FDR after installing ICS?It's nearly brand new, so doing a reset wouldn't be much of a hassle for me since I don't have much on the phone right now.
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Aug 7, 2012
Im planning to do a factory reset but I can't see anywhere how to back up text messages.
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Jun 6, 2012
The Motorola support page that tells you how to do a factory data reset gives two methods: Settings and External Keys. It also says that using the Settings method is preferable. Does anyone know why the Settings method is preferred? Is the outcome of both methods the same? The instructions (and user guide) say that the Settings method doesn't erase your external SD card, and will only erase internal storage if you choose to. Does the External Keys method work the same way? (I've used those key strokes to clear the data cache, but can't remember what the other choices are).
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Jul 11, 2012
2 Days Back i received a mess that i can upgrade my RAZR to ICS.Before upgrading i thought i will clean up my phone by doing a factory reset and then go for upgrade.After doing the factory reset when i checked for system update to upgrade.i am not able to do as the mess pops up saying "Your Device is up to date! No update is necessary at this time".but my android version is 2.3.6 only.I am staying in INDIA
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Jun 7, 2012
How to set personal text alerts from factory sound
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Nov 18, 2011
Have had my Razr for about 5 days and it has been flawless in every way.As a former Motorola SD employee I am very pleased with what you have done and the quality of this phone. Yesterday I was using it as a WiFi hotspot and I noticed during the use the data stopped, the 4G data icon went away and only the signal strength was there.A few seconds later the 4G popped up again and all was fine.Nothing more; just maybe looked like a modem reset and recovery.
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Apr 2, 2012
Since the Razr lacks the ability of a battery pull, when needed, how do you go about doing a hard reset
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Jun 30, 2012
Maybe I missed something. How do I reset phone now in ICS if the power + Vol Down buttons do a screen capture.
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Dec 7, 2012
Just traded in my Bionic for a RAZR MAXX HD - I am trying to use HDMI mirror mode with the Motorola Smart Controller (RZ100) and BT keyboard to get me as close to a Lapdock as possible. I am on JB OTA, didn't have ICS to compare this bug to.
2 problems/bugs I have run into:
Playing video's thru any app I've tried (MX Player, Stock player, Netflix etc.) The video plays fine, sound good etc.........if I pause, stop, rewind, fast forward or exit Video app. The phone soft resets 90% of the time? After having the phone connected via HDMI cable, when I unplug the phone. I have no media sound coming from phone speakers until I reboot the phone, sound must still be trying to route thru HDMI port even though cable is not plugged in?
there is no notification that pops up showing it is in running in Mirror Mode. Should there be? Similar to how it works when placed in the car dock?
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Oct 19, 2012
If both Verizon phone and data service are discontinued, will a Droid Razr still function (especially, will internet access via Wi-Fi still function)?
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Oct 25, 2012
I have WiFi enabled. Often when I am near a wireless access point, my RAZR M still uses 4G. It's as if the WiFi is going to sleep when I power the screen off, but it doesn't wake up again. Turning WiFi off and on makes it reconnect.It seems to happen mostly when I'm at home, where I also use the Motorola flip stand with "ESP" smart charger, and a NetGear dual-band wireless router/access point.
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Nov 17, 2011
Brand new Car Dock and Razr. Installed and all good working no problems for first 2 days,then when I dock the RAZR it does not change to the car navigation screen or start to charge.Power light on the power cable. RAZR charges and transfers data via other cables.
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Dec 16, 2011
The Verizon Sales assistant assured me that I'd be able to Sync my Outlook with my Droid Razr as easily as I synced it with my old Blackberry Tour. Now, after several days' worth of set-up, google searches, forum searches and FAQ's, I'm come to the conclusion that Motorola did NOT build this function into the Droid Razr, and I have to pay a hefty fee for a decent 3rd-party app to do what my Blackberry did for free. Have I missed something?
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Oct 18, 2012
I frequently hit adjacent keys while texting on my old Droid X. A larger screen and of course 4G and a faster processor were appealing as well. As the Razr HD models sport screens almost as large as the S3 I ran to see them on their first day out of the gates. What a disappointment! Holding my old Droid X up against them I saw that the usable screen sizes were identical. Namely 4.3" unless playing videos in which case the video filled up the Razr HD's 4.7" screen. I couldn't find anything else that would fill up the screen. Perhaps, photos might. But internet browsing, texting and whatever else I tried occupied a 4.3" inset within the 4.7" screen. So why have a 4.7" screen at all? The Galaxy S3 on the other hand fills up the entire 4.8" screen with not only video but everything else, including texting, messaging, web browsing, and everything else I tried. So what gives? Why did you even create a 4.7" screen if you aren't going to utilize it to its full potential?
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Jul 2, 2012
I thought ICS was suppose to extend battery life? My MAXX wont last very long lately since the ICS, And its suppose to have a very long battery life, what happened?
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Dec 5, 2011
I am setting up my email accounts and I have two AOL emails and one gmail.When I click on AOL tab and enter in my email address and password the phone says I already have that account.It is not on the phone though. Is there anyway to reset the Accounts page back to default to start all over?
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Dec 4, 2012
On Oct 20, we switched from AT&T to Verizon Wireless after being with AT&T for over 10 years. We had iPhones and had to get new phones when we switched. The Verizon salesperson convinced me and my adult daughter to get the RAZR HD that had just come out and he said it was better than the iPhone. My husband stayed with an iPhone because he is a commercial pilot and needed to use aviation apps that were not available on a DROID phone. Initially we were very impressed with the RAZR HD until my daughter had a problem with hers after just 20 days of use. She is an EMT and was on duty sitting in her ambulance. She has to have a phone on her while working. She used her phone several times and had it in her front pocket. She took the phone out of her pocket to call us and the screen was black and not functioning—a few minutes before it was working fine. She noticed some spider cracks in the LCD at the edge of the screen. She took the phone back to the store where it was purchased and the Verizon salesperson accused her of abusing/dropping it and said she would have to file an insurance claim which would cost $99. I was shocked. Our iPhones had heavy mobile use and were even dropped several times, including on cement, but never failed. I told our daughter we had no intention of filing an insurance claim for a defective product that should be covered under warranty. For all we know, it had damage before we even bought it from Verizon. But when she contacted Motorola, they said a screen failure due to a cracked screen was not covered but she could send it in to be evaluated. When we read the warranty, it does not say this. It says it doesn't cover damage caused by accidents, abuse, misuse, including improper usage or operation, abuse or neglect, or impact damage, such as dropping the phone. The phone had not been dropped, abused, or misused. There is not a scratch or any physical damage on the phone and the glass. The phone failed under normal use. The LCD screen under the glass fractured. Normal use should not cause this unless there was a manufacturer's defect in the phone. I.contacted my dad who works with digital and analog wireless technologies/hardware, and he told us to file a warranty claim. He said the phone has an accelerometer in it that detects G-force and impact and Motorola should provide us the data that shows the phone was impacted outside the tolerance thresholds for normal use. Well clearly Motorola and Verizon are just scamming customers and ripping them off. How convenient for Motorola to automatically tell a client all screen failures are due to customer damage. We should have stuck with iPhones and the AppleCare. Apple stands behind the quality of their products and would have never questioned replacing a phone for a defective LCD, i.e., no broken glass, just screen failure. You get a replacement on the spot. Oh but not Motorola—mail it in and then you are without a phone for how long??? We are going on 24 days now. Motorola got the phone and sent a picture of the phone screen (included) and said it was physically damaged—said it would cost $99 to fix—interesting how that is the same amount as the Verizon insurance deductible. Really--they are insulting my intelligence... I called them up and told them to provide me the accelerometer data—I wanted proof the phone was damaged by us and not defective. They still have the phone and have not responded to my request for over a week now. I told customer service that Motorola should be ready for a fight—we will file a report with the FTC and the BBB if they don't repair or replace the phone at no cost. I am very angry about this poor customer service. If we dropped the phone and cracked it up, well that is what insurance is for and that is why we bought the insurance. I would not expect Motorola to fix a phone for free if we broke it, but this is not the case and it is just outrageous. I am worried the same thing will soon happen to my RAZR HD which has overheated while it was charging. The phone is so thin that any expansion in the case is going to put pressure on the LCD. I am wondering how we are going to make it through a 2-year contract with Verizon when the Motorola phone can't even handle normal mobile use. I used my AT&T iPhone 3Gs for over 3 years before switching to Verizon and the RAZR HD and the iPhone still works well as a Smart device for email, photos and music. Clearly Apple has a superior product and also knows how to take care of customers. We called Motorola customer service again today since we aren't seeing any information online regarding the current status of our phone, and they couldn't even tell us what the status is. They have had the phone for over 2 weeks. If Motorola doesn't do what is right, they will lose us as customers. This is so frustrating.
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Apr 8, 2012
I purchased the Moto Elite Sliver because my Plantronics Pro HD would drop its bluetooth every single time a call was answered or placed. I did a little research and found it may be related to a conflict with the 2.0 headset and 4.0 phone. Moto Sliver is BT 3.0 and was working great until this week. Now every single time a call is disconnected, the headset disconnects and reconnects. Reboots galore, problem still exists. Uninstall/reinstall Motospeak, problem still exists. Sometimes the bluetooth will not connect at all (reboot required). The Droid RAZR Maxx and the Elite Sliver are supposed to be state of the art MOTOROLA, I make a living with my phone and headset.
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Jan 11, 2012
My Razr constantly detects a HDMI cable connection, even though there is no HDMI cable near it (not even a USB cable is connected). A popup keeps showing up asking me to "Select Dock Type". This has been really annoying, as I need to dismiss it every time it shows up. I can't find a way to disable the detection of the HDMI cable.
This problem started after 2 weeks into owning the phone, back in mid December. I called Verizon technical support. They thought it was a hardware defect, and sent me a replacement phone. However, when I received the phone, I found that it was a refurbished phone with a big scratch on the side. I returned it and kept my original one.
Other than this problem, everything runs great, and I love my Razr. My question is: has anyone seen this problem? I have learned to deal with it by dismissing the popup every time I unlock the screen. Can a future software update include a setting where I can disable the HDMI detection?
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Jul 31, 2011
I've read where people say to do a factory reset before or after installing updates. What about doing both? Anyone ever done this? Also, how long does it normally take to get the update notification AGAIN if doing a factory reset before down loading it?
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Jun 2, 2011
I have been debating for the past couple of weeks on doing a factory reset on my phone to see if it clears some minor annoyances. Now that GB is starting to roll out, should I do one now before I get the update
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Jul 17, 2015
After much consideration, and annoying "xxx has stopped working," I finally factory reset my phone. Wiped everything completely.. Other than Google Search which has refused to understand that I don't care what my previous searches are.. But, I need your input on :
-must have applications.
-apps to disable.
-anything else that is convient.
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Jun 23, 2011
Assume my Droid is working, and it goes to sleep after a period of disuse, or a click on the power button to put it to sleep. Then, when I click the power to turn it back on, the screen appears but none of the controls work. When I swipe the unlock icons, nothing happens. Nothing happens when any button is pressed or any screen item is pressed.If I merely pull the battery nothing works.If I pull the battery and then do a hard reset, using the X plus power kay, then a reset, the phone will work fine...until it goes to sleep, when it freezes again and the only way to revive it is to do another hard reset.I did a hard reset, and cleared all of my user data...but still the phone froze after it went to sleep.This happens whether or not the 16 GB data chip is pulled.It happens with a fully charged battery as well as using the power cord.Finally, I did a factory reset and wiped out everything, so that I was starting with a new default system and a new activation.The phone started up fine...and I could access the factory-installed apps...but when it went to sleep it froze again. When I tried to wake it I could not get by the home screen.I had this problem starting a few days ago. Then it seemed to go away. Then a day later it started again.Why does going to sleep kill a phone that otherwise works perfectly?It can't be any add on apps, because there are none.
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Aug 5, 2011
I bought a used DROID X from a friend to use only with Wi-Fi, not with Verizon service. It worked fine with only Wi-Fi even though it had no service. I did a Factory Reset to wipe it clean. Now when it comes up it goes to the activation screen and will not go past it, forcing activation to continue. I do not wish to activate the phone with Verizon, only use it with Wi-Fi. Does anyone know how I can get the phone back to working with Wi-Fi only? Is there an Android ROM version I can download from somewhere and load on this phone so that it does not force activation?
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Dec 8, 2011
did a factory reset due to the market kept insisting I had updates, and when I go to maket none were available. And I got tired of doing this So I did the factory reset. This is the second time I have done this task. Last time it was a breeze, and once done all the apps I had prior automatically re-downloaded of their own. Didn't happen this time, and that is no biggy,But what is bothering me is I still have the old version of the market. At least it works, but it has been a little over 24 hours since I did the reset...shouldnt the latest version of market been made available to me by now?
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Aug 26, 2011
I have tried updating my phone, did the factory reset and everything, but with everything I have done it just fails. Should i try and replace it or what?
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Jul 20, 2012
When Motorola updated the software on my cell phone late last night, it reset my Droid X2. I woke up this morning to a cell phone that no longer had any of my contacts, calendar, email accounts, sound settings, previous text messages, call history, downloaded applications, and icons on my 5 screens that took me a month to set up to my preferences. Verizon Wireless CONFIRMED that Motorola performed a software update after midnight on 7/20/12. When I re-setup my google email account, my contacts and calendar were back, but EVERYTHING else is gone or needs to be re-installed and re-setup. I called Motorola support, but they provided no help or explanation. The support supervisor kept asking me if someone at my residence reset my phone (that would be quite a coincidence to occur on the very night that Motorola performed a software upgrade).
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Oct 15, 2011
I was having a flickering backlight issue with my droid X so as part of the process of troubleshooting it, I did a factory reset. Good news is that the flickering backlight issue seems to be gone but now I have other more important issues.
During the activation process I successfully signed into my google account and it synched my contacts, my gmail, my calendar etc. Then I received a warning notification that signing to Gtalk authentication had failed. Also, when I try to download an app from the market, it will not download. Nor will downloads start initiated by installing them from the web front market.
I've noticed that neither my cell reception indicator nor my 3G/wifi icons on the notification bar are blue. They are just white. They usually were blue before the factory reset. I've read that this could indicate that Android is still synching my phone after the reset but its been a few hours now and it wont go blue
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Oct 10, 2015
how can I factory reset droid turbo if my screen is not responding?
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