Motorola Droid X2 :: Update Reset Phone To Factory Settings

When Motorola updated the software on my cell phone late last night, it reset my Droid X2. I woke up this morning to a cell phone that no longer had any of my contacts, calendar, email accounts, sound settings, previous text messages, call history, downloaded applications, and icons on my 5 screens that took me a month to set up to my preferences. Verizon Wireless CONFIRMED that Motorola performed a software update after midnight on 7/20/12. When I re-setup my google email account, my contacts and calendar were back, but EVERYTHING else is gone or needs to be re-installed and re-setup. I called Motorola support, but they provided no help or explanation. The support supervisor kept asking me if someone at my residence reset my phone (that would be quite a coincidence to occur on the very night that Motorola performed a software upgrade).