Motorola Droid Razr :: Unable To Update Through Phone Settings

Apr 24, 2012

Trying to check for new update 6.12.181 and phone is stating unable to check for updates at this time. Please try again.

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Motorola Droid Razr :: After The Ics Update Unable To Watch Videos Online?

Jul 4, 2012

After my maxx update ics my browsers don't support some videos online... :( i never have the issue before with the GB... ..why??? I know the ics software have a lot features... but they need improve the video online support... now i just feel the i miss the GB software

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Motorola Droid X2 :: Update Reset Phone To Factory Settings

Jul 20, 2012

When Motorola updated the software on my cell phone late last night, it reset my Droid X2. I woke up this morning to a cell phone that no longer had any of my contacts, calendar, email accounts, sound settings, previous text messages, call history, downloaded applications, and icons on my 5 screens that took me a month to set up to my preferences. Verizon Wireless CONFIRMED that Motorola performed a software update after midnight on 7/20/12. When I re-setup my google email account, my contacts and calendar were back, but EVERYTHING else is gone or needs to be re-installed and re-setup. I called Motorola support, but they provided no help or explanation. The support supervisor kept asking me if someone at my residence reset my phone (that would be quite a coincidence to occur on the very night that Motorola performed a software upgrade).

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Motorola Droid Razr :: No Facebook Status Update On Phone Dial Screen?

Nov 12, 2011

Under 2.3.4 on the Bionic when you placed a call using the stock calling app you would see under the photo of your caller his/her Facebook status update (providing they were linked via Facebook).this seems to have been removed on 2.3.5 with the Razr.or am I just not flipping some switch?

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Motorola Droid Razr HD :: Volume Settings Changed With JB?

Dec 8, 2012

Is it just me or with the upgrade to JB has Moto taken the colume controls on this phone and downgraded the performance of the speaker?

Having mild hearing loss I loved the fact that with this phone my ringtones and notification sounds could wake up the dead. For normal situations I would have to slide the volume controls to the mid point of the slide bar, but when I was in a noisy environment I could slide the controls all the way to the right and be sure I wouldn't miss a call. Now after the upgrade it seems like even with the slider controls all the way to the right the volume is no where nearly as loud as it used to be.

Is this just me or did Moto make a change with the update? If so is there anyway to get back to the pehnenomal speaker performance we had under ICS?

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Motorola Droid Razr :: Data Usage App In Settings ICS

Jul 9, 2012

I suppose I never paid too much attention to this Data Usage app in settings and it's accuracy. My bill resets on the 9th of each month meaning i run from (BOD) 9th-8th (EOD) of each month. I have the app set to begin on the 9th of course, but it continues to display 8th-8th of each month. Is this just the way it is or am I missing something? Shouldn't the tally show date begin to date end? This configuration effectively adds one extra day to the count. It's a small inconvenience I suppose due to my unlimited plan and that I can wait an extra day to move the slider over by one day, but I'd like to keep a rough record so that I know approx data used just in case one day I have to tone it down to a shared data plan.

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Motorola Droid Razr M :: Camera Settings Can't Save

Sep 25, 2012

The camera app will not keep settings after closing the app. I don't mean the settings that are in the settings menu (like resolution selection and volume key selection) but the settings like: Flash Mode, Camera Mode (HDR, etc.), Exposure Level. Everytime I close the app I have to reselect all of these settings.

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Motorola Droid Razr HD :: Lag When Moving To The Quick Settings Screen?

Dec 2, 2012

Man, the battery on this phone is amazing. So much I love about it. However, I have noticed that there are times when I move from the default screen to the Quick Settings screen on the left, that there is significant lag. Once you move over, sliding back and forth is smoother. But that initial lag seems like a problem; I have a friend with a Droid Razr M that does not have this problem (he is on official Jelly Bean, think this makes a difference?) Does anyone else see this lag?

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Motorola Droid Razr :: WiFi: Incorrect Symptoms Since ICS; Any Settings?

Jun 30, 2012

1. For example; when working in a multiple-AP (access point) environment, the phone will confuse itself about which AP to use and will remain linked to a more distant, and thus comparatively weaker, AP when one, or more, with a many times stronger signal is available. (See image below at right; WiFi fan icon shows weaker connection while much stronger one is available.)2. Also; it seems that the ICS WiFi system can even confuse itself about which AP it is actually using. ee the photo attached below at left where the settings reports that it has excellent signal strength from an AP that is a few feet away. Note that the WiFi fan icon in the notification bar is showing the signal strength of a more distant AP. There are times when this situation can be reversed; where the fan shows strong but the settings shows weak.

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Motorola Droid Razr :: Optimum Email Outgoing Mail Settings?

Feb 6, 2012

I have an email account at optonline.net (could be optimum.net, too). Motorola's support section says that Optimum recommends using a browser to access mobile email (what???? I have to go get it??? It won't come to me???) but then provides the settings to use in the email app. Using auto configuration, I'm receiving my email in seconds, but I can't send email from the phone. I've tried to configure it manually (the automatic configuration provides the wrong name for the outgoing server) but so far, no combination of settings has resulted in my ability to send an email from optimum on my Droid Razr.

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Motorola Droid Razr :: IMAP Mail Account Security Settings

Apr 24, 2012

I need to set up an imap account for ssl which worked fine on my D3. On the RAZR, the only setting I see is for tsl, how can I select ssl?

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Motorola Droid Razr :: Camera Taken Pictures Blurry - No Resolution Settings

Mar 17, 2012

Its seems like a lot of pictures that I take with my Razor seem to be blurry? On my other phones there were resolution settings, but I have not found any.

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Motorola Droid Razr :: New Login Using MotoCast ID - All Old Settings / Statistics Lost

Aug 23, 2012

It looks like when I logged on using my motocast id, I lost all of my old settings and statistics. I had to resign up for everything including giving my meid number again. I lost my 5 posts, 69 comments and 2way pager stats. Did I do something wrong when I logged on using the motocast id and password or did everyone lose their old stats after the new logon id?

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Motorola Droid Razr :: Factory Data Reset With Settings Or External Keys?

Jun 6, 2012

The Motorola support page that tells you how to do a factory data reset gives two methods: Settings and External Keys. It also says that using the Settings method is preferable. Does anyone know why the Settings method is preferred? Is the outcome of both methods the same? The instructions (and user guide) say that the Settings method doesn't erase your external SD card, and will only erase internal storage if you choose to. Does the External Keys method work the same way? (I've used those key strokes to clear the data cache, but can't remember what the other choices are).

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Motorola Droid Razr :: Manage When Capacitive Buttons (settings, Home, Back, Search) Lights On?

Jun 27, 2012

how to manage when capacitive buttons (settings, home, back, search) lights on, because, when I use my Moto in night, I need to guess where is Home and Back buttons.

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Motorola Droid Razr :: Unable To Get ICS

May 30, 2012

I don't understand why I can't get ICS on this also.

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Motorola Droid X :: Unable To Change Any Of Settings For Account

May 31, 2011

I got the upgrade to 2.3.3 on Saturday morning.I am having one issue.I use the email imap client that is built into the operating system to access my work email.I have known a lot of users to have issues with that client, but so far I haven't had any problems.It is still working in 2.3.3 but now the account is not listed in the accounts page.I tried to add it again, but it says the account is already there.I also went into the email app and cleared the data.It did deleted all of the mail but still would not let me recreate the account.When I started the email app again, it downloaded all of my old messages.At this point I am unable to change any of the settings for the account.

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Motorola Droid Razr :: Why Can't Update App Through 3G

Nov 27, 2011

Why can't i update through 3G. It tells me to turn WiFi on. I tried to update The Verizon app as it it was stuck "download" mode while in WiFi.

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Motorola Droid Razr :: Unable To Save Meeting

Apr 22, 2012

When I get a meeting invite from someone as an .ics file attached to an email if I open the attachment and press save it is saved to the local phone calendar and not my Google calendar, which has been set to be the default calendar. There seems to be no option to allow it to save it to the Google calendar (or move it afterwards), other than not saving it on the phone but waiting until I have access to my (non-Moto) Android tablet which doesn't have a local calendar, just the Google calendar.

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Motorola Droid Razr :: Unable To Access Hot Spot

Jan 14, 2012

When using the Droid Razr as a hot spot for my Zoom I cannot access Yahoo.com and a few other sites. When connecting using a conventional wireless hot spot there is no problems. Also tested using an HTC 4gLTE and there was no problems. The issue is specific to the Verizon/Motorola Razr Hot Spot. There seem so be an MTU issue with many sites when only using a Droid Razr as a hot spot, The Razr connects directly to all the sites but the Hot Spot function will not allow certain sites. After repeated calls and Google Searches I found a tech that amited that Verizon / Motorola Droid Razr has an issue with accessing certain sites only in the Hot Spot App. They plan to correct in the next update hopefully in Feb 2012. They suggested the the fix is in Beta. Some of the sites that don't connect are Yahoo.com and Yahoo.mail Microsoft.com some Apple sites. There are more but I didn't have pen at the time.

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Motorola Droid Razr :: What Was Changed With 6.12.173 Update

Feb 10, 2012

What was changed with 6.12.173 update

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Motorola Droid Razr :: Unable To Post Answers In Community?

Jan 17, 2013

Unable to Post answers in community?

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Motorola Droid Razr :: Unable To Use Tethering On Laptops And Desktops

Dec 4, 2011

I moved from the droid x to the razr a couple weeks ago, I'm having trouble using my tethering on laptops and desktops. I can connect my Xoom and iPad just fine, but my laptop and desktop both windows 7 ultimate say they cannot connect. I have not tried to connect with USB so I don't know if that works. when or if we can get ICS for the razr?

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Motorola Droid Razr M :: Unable To Play Music On SD Card?

Sep 18, 2012

I can see the mp3 and flac files when I connect my RAZR to my laptop, but the device itself can't see/play the music. Not sure what is going on here. why I can't access the music on my SD card that was fine on my Droid4? Seems odd that my music folder is empty (when I browse to it using files/astro.)

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Motorola Droid Razr :: Unable To Take Portrait Photo Or Video

Jul 20, 2012

I'm unable to take a portrait photograph or video on my Razr. If I hold it in portrait mode, the icons don't rotate like they do on the Galaxy Nexus, there's no option to set it to portrait mode, and every picture ends up in landscape. Even if I disable Auto Rotate, they're all in landscape. This is a real pain in the butt because sometimes I need more detail on something that is taller than it is wide but I have to settle for the extra space of landscape. The Galaxy Nexus and Droid Bionic allow portrait photographs and video, why doesn't the Razr.

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Motorola Droid Razr HD :: Unable To Re-enable Stock Email App

Dec 20, 2012

Unlike other stock apps and Verizon bloatware, I was unable to re-enable the stock Email app.

My stock Email app used to be linked to my office Outlook email. From further research, I have found that it is the cause for warning such as "Unfortunately, process.com.motorola.services has been force closed" or something like that to pop up. My attemp to fix this was to download other developer's apps, but soon to find out nearly all of them only supports POP3 and IMAP. Needless to say I feel nauseating just thinking about spending $20 for apps like ActiveSync and TouchDown for the stupid Outlook email!

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Motorola Droid Razr :: Unable To Connect To Shared Folders?

Nov 3, 2012

I'm trying to connect to my shared folders on a Windows XP machine through the My Files app, but it keeps saying the login is incorrect. The shared folders are the typical XP Shared Documents in My Computer, and I can access them through EStrongs File Explorer easily, and the PC has a username and password so that's not the problem. It doesn't matter what I type in for that anyways.Shouldn't this work out of the box? It seems like I have to jump through some unspecified hoops here, and there's no clue what I'm supposed to do. It looks like a useless feature at this point.

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Motorola Droid Razr :: Got Update - No Network Found?

Jun 29, 2012

I received the ICS update...everything has been fine but today i have no network. No bars, no 3G/4G/1X....i get a message that tells me a CDMA network cannot be found. Right now I have one tiny bar but that's all...

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Motorola Droid Razr :: Not Receiving Notifications Since Update?

Dec 23, 2011

My phone updated night before last, and since then I haven't been receiving several notifications, most importantly my email is not automatically syncing. I have to manually sync my gmail. I was having no issues with notifications prior to the update.

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Motorola Droid Razr :: Battery Charging LED Gone After Update?

Feb 24, 2012

What heppened to the battery charging Led after last weeks firmware update on my droid razr ???

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Motorola Droid Razr :: System Update On Maxx?

Mar 28, 2012

I did the system update on my Razr Maxx today & when it restarted, it said that my SIM card was recently removed & that I needed to verify my Motoblur password. Well, I didn't know what that was so my phone was totally locked. I got home & looked it up & it wanted me to put in my Motocast password. I did that & then it told me that it looked like my carrier was Verizon & that it did not support Motoblur. What the heck. So I had to do a full system reset.

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