Motorola Droid Razr :: WiFi: Incorrect Symptoms Since ICS; Any Settings?
Jun 30, 2012
1. For example; when working in a multiple-AP (access point) environment, the phone will confuse itself about which AP to use and will remain linked to a more distant, and thus comparatively weaker, AP when one, or more, with a many times stronger signal is available. (See image below at right; WiFi fan icon shows weaker connection while much stronger one is available.)2. Also; it seems that the ICS WiFi system can even confuse itself about which AP it is actually using. ee the photo attached below at left where the settings reports that it has excellent signal strength from an AP that is a few feet away. Note that the WiFi fan icon in the notification bar is showing the signal strength of a more distant AP. There are times when this situation can be reversed; where the fan shows strong but the settings shows weak.
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Jun 22, 2012
My phones serial # is listed incorrectly under my profile. I have tried to correct it several times but every time I do and save it, when I log back onto the forum it keeps putting a 7 at the end of my number.
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Jul 27, 2012
I am using a Droid RAZR with ICS. At times I will receive an email with a timestamp sometime in the future (usually a SPAM message). This prevents new emails from downloading into the email program until after the date and time of that last email. If I delete the email with the incorrect timestamp other meails will immediately download onto the phone.I have looked at the header for this email in Outlook on my PC, and it appears that the email program on the phone is using the timestamp fro the sending computer system, not the one from the local timezone. Does anyone know a way around this issue?
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Jan 31, 2013
Recently, my location shows as Texas but am actually in Maryland. If I am using wi-fi, the location shows correctly. It shows incorrectly when on 4G. I tried rebooting, de-selecting location services settings and rebooting but still have this issue.
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Oct 25, 2012
I have WiFi enabled. Often when I am near a wireless access point, my RAZR M still uses 4G. It's as if the WiFi is going to sleep when I power the screen off, but it doesn't wake up again. Turning WiFi off and on makes it reconnect.It seems to happen mostly when I'm at home, where I also use the Motorola flip stand with "ESP" smart charger, and a NetGear dual-band wireless router/access point.
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Dec 8, 2012
Is it just me or with the upgrade to JB has Moto taken the colume controls on this phone and downgraded the performance of the speaker?
Having mild hearing loss I loved the fact that with this phone my ringtones and notification sounds could wake up the dead. For normal situations I would have to slide the volume controls to the mid point of the slide bar, but when I was in a noisy environment I could slide the controls all the way to the right and be sure I wouldn't miss a call. Now after the upgrade it seems like even with the slider controls all the way to the right the volume is no where nearly as loud as it used to be.
Is this just me or did Moto make a change with the update? If so is there anyway to get back to the pehnenomal speaker performance we had under ICS?
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Jul 9, 2012
I suppose I never paid too much attention to this Data Usage app in settings and it's accuracy. My bill resets on the 9th of each month meaning i run from (BOD) 9th-8th (EOD) of each month. I have the app set to begin on the 9th of course, but it continues to display 8th-8th of each month. Is this just the way it is or am I missing something? Shouldn't the tally show date begin to date end? This configuration effectively adds one extra day to the count. It's a small inconvenience I suppose due to my unlimited plan and that I can wait an extra day to move the slider over by one day, but I'd like to keep a rough record so that I know approx data used just in case one day I have to tone it down to a shared data plan.
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Sep 25, 2012
The camera app will not keep settings after closing the app. I don't mean the settings that are in the settings menu (like resolution selection and volume key selection) but the settings like: Flash Mode, Camera Mode (HDR, etc.), Exposure Level. Everytime I close the app I have to reselect all of these settings.
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Apr 24, 2012
Trying to check for new update 6.12.181 and phone is stating unable to check for updates at this time. Please try again.
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Dec 2, 2012
Man, the battery on this phone is amazing. So much I love about it. However, I have noticed that there are times when I move from the default screen to the Quick Settings screen on the left, that there is significant lag. Once you move over, sliding back and forth is smoother. But that initial lag seems like a problem; I have a friend with a Droid Razr M that does not have this problem (he is on official Jelly Bean, think this makes a difference?) Does anyone else see this lag?
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Feb 6, 2012
I have an email account at optonline.net (could be optimum.net, too). Motorola's support section says that Optimum recommends using a browser to access mobile email (what???? I have to go get it??? It won't come to me???) but then provides the settings to use in the email app. Using auto configuration, I'm receiving my email in seconds, but I can't send email from the phone. I've tried to configure it manually (the automatic configuration provides the wrong name for the outgoing server) but so far, no combination of settings has resulted in my ability to send an email from optimum on my Droid Razr.
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Apr 24, 2012
I need to set up an imap account for ssl which worked fine on my D3. On the RAZR, the only setting I see is for tsl, how can I select ssl?
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Mar 17, 2012
Its seems like a lot of pictures that I take with my Razor seem to be blurry? On my other phones there were resolution settings, but I have not found any.
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Aug 23, 2012
It looks like when I logged on using my motocast id, I lost all of my old settings and statistics. I had to resign up for everything including giving my meid number again. I lost my 5 posts, 69 comments and 2way pager stats. Did I do something wrong when I logged on using the motocast id and password or did everyone lose their old stats after the new logon id?
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Jun 6, 2012
The Motorola support page that tells you how to do a factory data reset gives two methods: Settings and External Keys. It also says that using the Settings method is preferable. Does anyone know why the Settings method is preferred? Is the outcome of both methods the same? The instructions (and user guide) say that the Settings method doesn't erase your external SD card, and will only erase internal storage if you choose to. Does the External Keys method work the same way? (I've used those key strokes to clear the data cache, but can't remember what the other choices are).
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Jul 9, 2012
My RAZR wifi is always on. I go the battery app in the phone menu and it says wifi is on all day everyday but if you toggle wifi its already off and I've tried everything from rebooting to mashing buttons like an idiot. This seems to be unrelated to ics it just randomly started doing it this past few days like since last Thursday.
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Jul 3, 2012
i have two droid razrs on my verizon account. they are both currently with no service due to my brother sticking me with a 1500 dollar phone bill that being said one of them will not connect to wifi says "error" and thats all and the bluetooth isnt working either during my research i have found others with this same problem but no solution if neither connected i would probably shrug it off as verizon shut off my wifi access but that is not the case i have done hours of research and cant seem to find a solution on my own so my question or rather questions are as follows: How do i fix this issue if even possible? What could have caused this issue? What can i do to prevent this from happening again? Should i just try and get a replacement when i pay my bill and get service reconnected? my phones are not rooted or altered in anyway they are stock exactly the way you buy them at verizon store?
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Jun 30, 2012
I have been experience an issue with not being able to turn wifi on with my droid razr for a few months now.
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Oct 19, 2012
When I check email (gmail, earthlink) or use the browser the wifi turns itself on. To be clear it is OFF to start with. Then when I do these functions the ? mark in the wifi symbol appears and it says "wifi network available, select a preferred network" and it is now turned on. I turn it off and then it goes on again as I said. Just got phone, only apps added were no lock and battery widget if that helps.
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Apr 26, 2012
I sometimes use my RAZR to connect to a WiFi hotspot that has no Internet access. (I'm in the field running a computerized telescope.) In that situation, is it possible to use the 4G LTE channel to establish an Internet connection so I can check email, etc.? If so, how would I set this up? Ideally I would want to have a Smart Action or a toggle to switch between normal mode and my astronomy mode.I'm running the new .181 OTA, stock.
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Jun 27, 2012
how to manage when capacitive buttons (settings, home, back, search) lights on, because, when I use my Moto in night, I need to guess where is Home and Back buttons.
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May 24, 2012
At home I am pretty sure it does the same thing. This morning when I got to the office, I noticed it was telling me that I have a wifi available. Open it up and there was the known wifi I have been connected to before, all week. Odd though, it says disabled but when i click it to connect, it says obtaining ip but then does back to not connected and says disabled. So basically I cannot connect to the wifi and I am 110% positive I have the correct password since I have connected to it just yesterday. Also curious why it isn't just connecting automatically to a known wifi. I have checked and others are on it right now.
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Nov 13, 2011
Just picked up my RAZR. Only issue so far is the WiFi. The phone will connect to my home network but any attempt to use the browser gives a connection error. Same issue with any application that requires a data connection. My laptop connects with no issue and my Droid X connects with no problem.
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Apr 6, 2012
While using the DROID Razr Maxx at home, wifi is turned on and works great. When wifi is turned off or is unavailable after leaving the house, the phone will not automatically switch to 4G LTE data. To switch to 4G, the phone has to be rebooted. Mobile networks is set to CDMA/LTE. Enable data access over Mobile network is set to ON. Enable background data is set to ON. Data Saver is NOT enabled. Is the phone supposed to automatically switch between wifi and mobile data? If so, how can I make it work.
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Apr 18, 2012
This is somewhat counterproductive if a person wants to set smartactions based on location, unless we want to leave Wifi permanently enabled. Is there a workaround? I have several location-based smartactions set up, but they fail if I dont leave wifi on, which I don't want to do.
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Jan 1, 2012
I am having issues streaming music over 3G and 4G netowrks.It works great over a WIFI connection just not over the 3 and 4g netowrks.My laptop is a Macbook pro.
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Jan 11, 2013
I had the Razr Maxx HD for a couple of months without any problems. After updating to JB, I now have a consistent problem with the phone freezing and then rebooting whenever I move out of one of my Wi-Fi APN connections. For example, while at home and connected to my home Wi-Fi, the phone is fine. As soon as I walk outside and leave my Wi-Fi coverage area, the phone will freeze. A few minutes later it will reboot on its own. Same thing at work. When I enter one of my "remembered" Wi-Fi APN coverage areas, the phone will connect OK and work OK through Wi-Fi, but as soon as I leave the area, it freezes. If I disable W-Fi, no more problems.
An exception to this is that recently I stayed several days at a hotel and connected to the hotel's Wi-Fi, and had no problems whatsoever when I left the hotel on numerous occassions.
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Aug 13, 2012
My Maxx does not reconnect to 3 or 4G after using WIFI. When I toggle off wifi the 4G bars are white and I get a no connectivity message when trying to get e-mail. Then I restart the phone and all is good.
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Jul 28, 2012
Since installing a new Netgear 7550 modem/router from AT&T, I have been having trouble with the WiFi on my Verizon Razr. I can connect to the network and browse just fine for a while, but eventually the WiFi indicator changes from blue to grey and no apps will load data. This includes not being able to load webpages. I also notice that once the icon goes grey, only the upward pointing triangle within the WiFi indicator comes on. Of course restarting the phone or rebooting the router restores the connection for a time, but eventually it drops again. Once the icon turns grey I get the following from the settings menu:
Status
Connected
Signal strength
Excellent
Link speed
72Mbps
Secruity
WPA/WPA2 PSK
IP address
192.168.1.xxx (the last three numbers never seem to change)
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May 23, 2012
Got a Razr Maxx a few months ago and had issues getting any data services when connected to "some" wifi networks. With my previous phone, the HTC Incredible, I connected flawlessly to all of them. Verizon support thought it was hardware related with wifi receiver so exchanged phone... Been doing some digging and searching and also several hours on phone with Verizon and Motorola Support. What it appears to be is that something in the phone is assigned a static IP address of 192.168.20.1, unfortunately this is the default factory set wifi router gateway address on many wifi routers so it connects to the wifi network BUT cannot receive any data because of the IP conflict. I ran the app PING & DNS and tested this with 4G and with the two wifi networks at my work which showed what I was seeing, connection but no data service. When connected to 4G this is what I saw :
--- Apr 23, 2012 2:08:17 PM
--- IP (rmnet1) 10.191.226.53
--- IP (usb1) 192.168.20.1
[code]....
You can see that the IP address 192.168.20.1 is static in all tests. Read on the web many other people having this issue and how they fixed it was to change the default gateway IP address in their wifi router. Can't exactly walk into McDonalds, or Starbucks, or my work for that matter and ask them to change the default gateway on their wifi router because my Motorola phone has an IP conflict and can't be changed.The last Motorola support tech I spoke with was escalating the case but I haven't heard back yet. One thing he suggested it might be is that the Razr Maxx can be a mobile hotspot so it acts like a wifi router. And this may be the default wifi gateway for the phone when IT is a wifi router. But can't seem to find a way to change this and not subscribed to Mobile Hotspot so can't get in there to see what settings there are.I have two other coworkers who have the Razr Maxx and have the exact same issues. And with our older phones we connected and worked wifi here flawlessly. Being in a big steel building we have a hard time getting 4G service and even when we do, we're now tapping into our data subscription rather than free wifi.
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Jan 12, 2013
So sitting in my house I have to do the "Stand on one foot with a finger on my nose" routine to get any sort of data signal. Just trying to find a way to send/receive pictures over my WiFi if at all possible.
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