Motorola Droid Razr :: Can't Connect To Wifi
Jul 3, 2012
i have two droid razrs on my verizon account. they are both currently with no service due to my brother sticking me with a 1500 dollar phone bill that being said one of them will not connect to wifi says "error" and thats all and the bluetooth isnt working either during my research i have found others with this same problem but no solution if neither connected i would probably shrug it off as verizon shut off my wifi access but that is not the case i have done hours of research and cant seem to find a solution on my own so my question or rather questions are as follows: How do i fix this issue if even possible? What could have caused this issue? What can i do to prevent this from happening again? Should i just try and get a replacement when i pay my bill and get service reconnected? my phones are not rooted or altered in anyway they are stock exactly the way you buy them at verizon store?
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Jul 21, 2012
I am trying to connect to a WPA2 wifi network at one of my company's offices and having no luck. My Droid sees the network SSID and treats it as a WEP secured network, so it only provides me the ability to enter the WEP password and not the whole range of WPA2 credentials. I have tried pulling up all advanced options I can reach from the WiFi screens without finding a way to change this. I have ICS on the phone.
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Nov 20, 2011
If I unmask my WiFi network, I can connect to it with my Droid Razr.
If I turn off broadcasting, I know its still there - I have laptops and an iPhone that still find it an can connect to it. But my new RAZR doesn't seem to know how to locate/connect to it .
What settings do I need to change to get this to work.
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Oct 25, 2012
I have WiFi enabled. Often when I am near a wireless access point, my RAZR M still uses 4G. It's as if the WiFi is going to sleep when I power the screen off, but it doesn't wake up again. Turning WiFi off and on makes it reconnect.It seems to happen mostly when I'm at home, where I also use the Motorola flip stand with "ESP" smart charger, and a NetGear dual-band wireless router/access point.
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Jan 9, 2012
Received the razr a few days ago, unlocked and without the SIM card. Tried to connect to home modem (RTA1046VW) and the modem disconnected from the internet and would not connect unless I turned off the phone wifi. Other phones connect to the router fine, HTC desire HD and samsung galaxy S I. Is it a problem with phone? Not compatible?
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Apr 23, 2012
My laptop will not recognize my RAZR. I get the little sound on inserting the USB, but it says the device is not recognized. The phone IS charging, but i cannot transfer photos/movies.
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Jun 27, 2012
So on saturday I tried manually installing the ICS update from over on droidforums. net.I know I know that is not advisable by most people However whats done is done.The install failed.I used the droid utility 1.7 to put gingerbread back on my phone.The phone works.I can go online, connect to wifi, make calls and doing everything like normal.I do however have a questions that i'm wondering if they are related to what I did.
1. I can't connect to 4G all of a sudden.I am only in a 4G area while i'm at work so the time I have to troubleshoot is limited.I did however read that other people are having a problem as well.I went to a store and they gave me a new sim card which didn't change anything.She believes its just the network.I guess time will tell on that.
2. I called customer support about the 4G thing and while going through the trouble shooting the guy asked for my IMEI number.in my phone it says unknown.I don't know if it ever showed a number but he seemed shocked that it said unknown so of course I think its something I did. i never told him or anyone at the store about trying to install the update in fear of them refusing to help me.
3.When I turn my phone on and the screen is loading up it takes a minute for it to get a signal.I sits there with a red circle with a line through it for a minute then the screen refreshes and I get service and 3G.Also while the screen is loading up I get a message in a blue box towards the bottom of the screen that says "Have a great day!" Which as nice as that is I never noticed that before.
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Jan 26, 2012
From the documentation the Razr is supposed to support USB Host out of the box and allow connectivity of USB devices that do not require special drivers.Specifically mentioned were USB keyboards - which is the sole reason I purchsed the Razr over the Galaxy. I have a standard USB to micro USB adapter that I've used to connect to the phone. However, the input is not recognized.How do I go about connecting a USB keyboard to the Razr so that the input is recognized
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Jul 9, 2012
My RAZR wifi is always on. I go the battery app in the phone menu and it says wifi is on all day everyday but if you toggle wifi its already off and I've tried everything from rebooting to mashing buttons like an idiot. This seems to be unrelated to ics it just randomly started doing it this past few days like since last Thursday.
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Nov 16, 2011
The phone and car radio will pair, but will not connect. Verizon says it is because of the 4G network. Volvo North America hasn't a clue. how gets these things to talk to each other? I really would like to be "hands-free" when I am driving.
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Feb 28, 2012
I cannot update my Facebook information in the messaging widget? I can not connect my media spooler to Facebook??? The phone is new an already in one hour I got an update. Why did the update forget to resolve all the issues?
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Jun 30, 2012
I have been experience an issue with not being able to turn wifi on with my droid razr for a few months now.
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Oct 19, 2012
When I check email (gmail, earthlink) or use the browser the wifi turns itself on. To be clear it is OFF to start with. Then when I do these functions the ? mark in the wifi symbol appears and it says "wifi network available, select a preferred network" and it is now turned on. I turn it off and then it goes on again as I said. Just got phone, only apps added were no lock and battery widget if that helps.
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Apr 26, 2012
I sometimes use my RAZR to connect to a WiFi hotspot that has no Internet access. (I'm in the field running a computerized telescope.) In that situation, is it possible to use the 4G LTE channel to establish an Internet connection so I can check email, etc.? If so, how would I set this up? Ideally I would want to have a Smart Action or a toggle to switch between normal mode and my astronomy mode.I'm running the new .181 OTA, stock.
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Jul 5, 2012
I've been trying to pair my MAXX to my Parrot CK3000 car kit since the ICS update with no success. Every time the phone is near the car kit, the car kit asks "Please pair device" whether the phone is paired or not. If paired, it won't connect (tapping on the device icon on the phone (under Bluetooth) produces nothing). If I forget the device and repair, I get a "pairing successful" from the car kit, but no connections, even when I make a call from the phone.
Is there a way I can force connect or get the darn connection to occur? SmartActions is disabled, in case that makes a difference. Yes, it paired and worked properly under Gingerbread.
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Dec 13, 2012
My bluetooth works fine on other devices, but, I am having issues connecting to my car's built in system. Has anyone run into similar issues? The indicator on the car comes and goes (it has paired) but, the call button on the car won't work. The car and phone seem to be fighting each other because the strength signal on the car goes up and down and then intermittantly off.
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Mar 31, 2012
I previously owned a HTC Windows Mobile phone that consistently showed 3G connectivity in certain areas not covered by Verizon. Now, I own the RAZR, and when in the same areas, the phone will not connect at 3G, but only at 1x, which really sucks down the battery, not to mention being totally unusable for any data needs.I realize that LTE/4G is only in the Verizon footprint, but I would expect to still be able to connect at 3G speed when in these non-Verizon locations.
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Oct 28, 2012
Recently when I turn on bluetooth and the bluetooth device, media doesn't connect until I go into Bluetooth settings. I can sit there and wait 30 seconds after it's connected, go into Bluetooth settings, and watch it say "no media" then connect within a second. It's like the secretary opens up her spreadsheet but then doesn't start working until I enter the room. It does connect to phone, but I usually use it for media, and regardless, if I've set the device to use phone and media, it should connect them automatically at the same time always.
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Apr 27, 2012
I have 2 MAXXs in the family. On #1, I went into System updates and updated to 181. I keep trying to do this on #2 and keep getting the following: "Check for update is not available at this time. Try again later." This happened on #2 before, but powering off reset it. This time I have tried powering off and on several times, but still cannot get the System update to work. The settings (wifi, etc.) are the same on #1 and #2. Any ideas to get the System update to work?
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Nov 3, 2012
I'm trying to connect to my shared folders on a Windows XP machine through the My Files app, but it keeps saying the login is incorrect. The shared folders are the typical XP Shared Documents in My Computer, and I can access them through EStrongs File Explorer easily, and the PC has a username and password so that's not the problem. It doesn't matter what I type in for that anyways.Shouldn't this work out of the box? It seems like I have to jump through some unspecified hoops here, and there's no clue what I'm supposed to do. It looks like a useless feature at this point.
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May 24, 2012
At home I am pretty sure it does the same thing. This morning when I got to the office, I noticed it was telling me that I have a wifi available. Open it up and there was the known wifi I have been connected to before, all week. Odd though, it says disabled but when i click it to connect, it says obtaining ip but then does back to not connected and says disabled. So basically I cannot connect to the wifi and I am 110% positive I have the correct password since I have connected to it just yesterday. Also curious why it isn't just connecting automatically to a known wifi. I have checked and others are on it right now.
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Nov 13, 2011
Just picked up my RAZR. Only issue so far is the WiFi. The phone will connect to my home network but any attempt to use the browser gives a connection error. Same issue with any application that requires a data connection. My laptop connects with no issue and my Droid X connects with no problem.
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Apr 6, 2012
While using the DROID Razr Maxx at home, wifi is turned on and works great. When wifi is turned off or is unavailable after leaving the house, the phone will not automatically switch to 4G LTE data. To switch to 4G, the phone has to be rebooted. Mobile networks is set to CDMA/LTE. Enable data access over Mobile network is set to ON. Enable background data is set to ON. Data Saver is NOT enabled. Is the phone supposed to automatically switch between wifi and mobile data? If so, how can I make it work.
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Apr 18, 2012
This is somewhat counterproductive if a person wants to set smartactions based on location, unless we want to leave Wifi permanently enabled. Is there a workaround? I have several location-based smartactions set up, but they fail if I dont leave wifi on, which I don't want to do.
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Jan 1, 2012
I am having issues streaming music over 3G and 4G netowrks.It works great over a WIFI connection just not over the 3 and 4g netowrks.My laptop is a Macbook pro.
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Jan 11, 2013
I had the Razr Maxx HD for a couple of months without any problems. After updating to JB, I now have a consistent problem with the phone freezing and then rebooting whenever I move out of one of my Wi-Fi APN connections. For example, while at home and connected to my home Wi-Fi, the phone is fine. As soon as I walk outside and leave my Wi-Fi coverage area, the phone will freeze. A few minutes later it will reboot on its own. Same thing at work. When I enter one of my "remembered" Wi-Fi APN coverage areas, the phone will connect OK and work OK through Wi-Fi, but as soon as I leave the area, it freezes. If I disable W-Fi, no more problems.
An exception to this is that recently I stayed several days at a hotel and connected to the hotel's Wi-Fi, and had no problems whatsoever when I left the hotel on numerous occassions.
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Aug 13, 2012
My Maxx does not reconnect to 3 or 4G after using WIFI. When I toggle off wifi the 4G bars are white and I get a no connectivity message when trying to get e-mail. Then I restart the phone and all is good.
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Jul 28, 2012
Since installing a new Netgear 7550 modem/router from AT&T, I have been having trouble with the WiFi on my Verizon Razr. I can connect to the network and browse just fine for a while, but eventually the WiFi indicator changes from blue to grey and no apps will load data. This includes not being able to load webpages. I also notice that once the icon goes grey, only the upward pointing triangle within the WiFi indicator comes on. Of course restarting the phone or rebooting the router restores the connection for a time, but eventually it drops again. Once the icon turns grey I get the following from the settings menu:
Status
Connected
Signal strength
Excellent
Link speed
72Mbps
Secruity
WPA/WPA2 PSK
IP address
192.168.1.xxx (the last three numbers never seem to change)
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May 23, 2012
Got a Razr Maxx a few months ago and had issues getting any data services when connected to "some" wifi networks. With my previous phone, the HTC Incredible, I connected flawlessly to all of them. Verizon support thought it was hardware related with wifi receiver so exchanged phone... Been doing some digging and searching and also several hours on phone with Verizon and Motorola Support. What it appears to be is that something in the phone is assigned a static IP address of 192.168.20.1, unfortunately this is the default factory set wifi router gateway address on many wifi routers so it connects to the wifi network BUT cannot receive any data because of the IP conflict. I ran the app PING & DNS and tested this with 4G and with the two wifi networks at my work which showed what I was seeing, connection but no data service. When connected to 4G this is what I saw :
--- Apr 23, 2012 2:08:17 PM
--- IP (rmnet1) 10.191.226.53
--- IP (usb1) 192.168.20.1
[code]....
You can see that the IP address 192.168.20.1 is static in all tests. Read on the web many other people having this issue and how they fixed it was to change the default gateway IP address in their wifi router. Can't exactly walk into McDonalds, or Starbucks, or my work for that matter and ask them to change the default gateway on their wifi router because my Motorola phone has an IP conflict and can't be changed.The last Motorola support tech I spoke with was escalating the case but I haven't heard back yet. One thing he suggested it might be is that the Razr Maxx can be a mobile hotspot so it acts like a wifi router. And this may be the default wifi gateway for the phone when IT is a wifi router. But can't seem to find a way to change this and not subscribed to Mobile Hotspot so can't get in there to see what settings there are.I have two other coworkers who have the Razr Maxx and have the exact same issues. And with our older phones we connected and worked wifi here flawlessly. Being in a big steel building we have a hard time getting 4G service and even when we do, we're now tapping into our data subscription rather than free wifi.
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Jan 12, 2013
So sitting in my house I have to do the "Stand on one foot with a finger on my nose" routine to get any sort of data signal. Just trying to find a way to send/receive pictures over my WiFi if at all possible.
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Feb 3, 2013
I noticed when set on wifi the icon in task bar which used to be solid now flashes in the middle....WiFi seems to be working though.Has anyone else run into this
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