Motorola Droid Razr :: MAXX System Updates Cannot Connect
Apr 27, 2012
I have 2 MAXXs in the family. On #1, I went into System updates and updated to 181. I keep trying to do this on #2 and keep getting the following: "Check for update is not available at this time. Try again later." This happened on #2 before, but powering off reset it. This time I have tried powering off and on several times, but still cannot get the System update to work. The settings (wifi, etc.) are the same on #1 and #2. Any ideas to get the System update to work?
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Mar 28, 2012
I did the system update on my Razr Maxx today & when it restarted, it said that my SIM card was recently removed & that I needed to verify my Motoblur password. Well, I didn't know what that was so my phone was totally locked. I got home & looked it up & it wanted me to put in my Motocast password. I did that & then it told me that it looked like my carrier was Verizon & that it did not support Motoblur. What the heck. So I had to do a full system reset.
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Jun 16, 2012
Starting yesterday I have seen the above message 3 times. The only thing I have changed on the phone was to enable Motocast yesterday. Also, I replaced the 16GB SD card with a 32GB SD card, early last week. I've only had the phone for about a month. I have been able to power the phone off and reboot and get the phone functioning again. Last night it took 2 reboots before the phone became functional again. What can I look for to determine whats causing the error?
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Jul 2, 2012
I thought ICS was suppose to extend battery life? My MAXX wont last very long lately since the ICS, And its suppose to have a very long battery life, what happened?
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Apr 8, 2012
I purchased the Moto Elite Sliver because my Plantronics Pro HD would drop its bluetooth every single time a call was answered or placed. I did a little research and found it may be related to a conflict with the 2.0 headset and 4.0 phone. Moto Sliver is BT 3.0 and was working great until this week. Now every single time a call is disconnected, the headset disconnects and reconnects. Reboots galore, problem still exists. Uninstall/reinstall Motospeak, problem still exists. Sometimes the bluetooth will not connect at all (reboot required). The Droid RAZR Maxx and the Elite Sliver are supposed to be state of the art MOTOROLA, I make a living with my phone and headset.
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Jul 9, 2012
The "System Updates" option under Settings->About Phone is disabled after I updates to ICS 4.0.4. I am from India and my current System Version is : 673.94.324.XT910.AsiaRetail.en.03.
I have attached a screenshot below to show how it looks.
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Apr 24, 2012
Me and my wife both have the MAXX. My wife has recently experienced a bug with the stock Keyboard where it will phase in on top of her screen with out the keys (No letters) for no reason. She noticed it a few weeks ago and because it only happened once or twice thought nothing of it. Recently it has gotten progressively worse and seems to act up the most when her phone is in the Dock(Desk Top). She has not DL any Keyboard APs or any none market APs.
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Jul 21, 2012
I received my Razr Maxx just days after release and after my poor experience with the X2 I was ready for a change. Everything was fantastic until I updated my phone two days ago. As far as I can tell the update was designed to: Decrease battery life Change many of my settings (without warning) Slow down every action on the phone (I have had to give up on so many simple tasks) Make my picture gallery impossible to access (it takes approximately five years to load the thumbnails) Make things like applications and widgets more difficult to access ( really? No more long press on a home screen for access to widgets and apps?) Where the heck did my camera quick launch go on my home screen (I lock my phone with a PIN; and by the way what the heck is up with the giant '0' button on my PIN pad?) Did I mention slow down everything?? If I am listening to music I can't turn my phone to vibrate or even adjust the ringer volume without going into my settings, plus the music widget covers the entire top of the lock screen where the volume controls live.
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Oct 25, 2012
Does Maxx HD support OTG USB
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Apr 23, 2012
Last night my droid razr maxx turned off without me powering it down. I tried to turn it back on, but nothing happened. I plugged it in a still nothing happened, the light didn't even flash. I know the battery did not die because I still had abour 70% left and leaving it plugged in all night did not help. My best guess is that it crashed, If anyone has had this problem and knows how to fix it or knows what may have caused it I would like to know so it will not happen with my replacement phone. I've only had my phone for exactly two months. Update: Version informed me that an app actually caused this to happen and got it to reset. Apparently i was pushing the up volume button instead of down.
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Aug 29, 2012
When ever I try to play a video on a site called worlstarhiphop my RAZR maxx does not play the video. A friend of mine owns a tablet and his tablet plays the videos on that site his tablet opens the video player to play the video but my DROID RAZR maxx doesnt do anything do I need flash player to play the videos or my phone just can't play the videos on that site.
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Dec 6, 2012
I am having trouble trying to send a group text.
Text icon not available when looking at groups under people. Groups are not available in text messaging when searching contacts.
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Dec 13, 2012
I went to a seminar yesterday and turned the sound off on the phone using the volume keys. The icon showed the speaker with the slash over it. But then I accidentally hit the voice commands button and the phone started talking. Is there any way to make the phone be totally silent-so that if I went to a web page or hit the voice commands or anything else that makes noise it would still not make any sound?
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May 2, 2012
How can i uninstall adobe flash from my razr maxx? I don't want it be because it eats up memory, increases data usage, slows down web pages, has security holes. Many web sites work better without flash.
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Sep 11, 2012
Okay, let me start by saying that I truely love this phone, except for one thing. My phone will consistently overheat to 100+ degrees. Also, along with this, about every 24 hours or so I will have to turn my phone off and on again because it becomes extremely laggy. I have never had to do this with any other smartphone that I have had.
Also, I did do the "cache clearing" that wasn't incorporated into the ICS update. Also, I have my phone limited to 4 background processes and I have the "don't keep activites" box checked under developer options.
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Jul 14, 2012
I have the razr maxx and when I have my phone on speaker phone and it go to sleep there is no way to wake it up except pushing the power button. But if I have push the power button to end call turned on it hang up on my call. i think it a bug with ics.
I called my bother and see if his does it to and it does.
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Jan 7, 2013
I hooked up my razr maxx to my tv via HDMI (which worked) but my screen size was a little off. Well, instead of adjusting the overlay slider, i changed the resolution of the HDMI going out of my phone to 1920 x 1080.... Well my TV does not support that resolution. Now when I connect it to the television via HDMI cable, TV says no input, droid switches to a mode that turns the screen black and creates an image on screen that looks like the mouse and two buttons on a laptop. The phone assumes that the image is being displayed via HDMI so it does not show it on the screen. The problem is i changed my outgoing video resolution to some wrong setting. The option to change this is only available when your phone is connected to another vidoe source and you can see it on the display of that other device. how i can adjust it?
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May 23, 2012
Got a Razr Maxx a few months ago and had issues getting any data services when connected to "some" wifi networks. With my previous phone, the HTC Incredible, I connected flawlessly to all of them. Verizon support thought it was hardware related with wifi receiver so exchanged phone... Been doing some digging and searching and also several hours on phone with Verizon and Motorola Support. What it appears to be is that something in the phone is assigned a static IP address of 192.168.20.1, unfortunately this is the default factory set wifi router gateway address on many wifi routers so it connects to the wifi network BUT cannot receive any data because of the IP conflict. I ran the app PING & DNS and tested this with 4G and with the two wifi networks at my work which showed what I was seeing, connection but no data service. When connected to 4G this is what I saw :
--- Apr 23, 2012 2:08:17 PM
--- IP (rmnet1) 10.191.226.53
--- IP (usb1) 192.168.20.1
[code]....
You can see that the IP address 192.168.20.1 is static in all tests. Read on the web many other people having this issue and how they fixed it was to change the default gateway IP address in their wifi router. Can't exactly walk into McDonalds, or Starbucks, or my work for that matter and ask them to change the default gateway on their wifi router because my Motorola phone has an IP conflict and can't be changed.The last Motorola support tech I spoke with was escalating the case but I haven't heard back yet. One thing he suggested it might be is that the Razr Maxx can be a mobile hotspot so it acts like a wifi router. And this may be the default wifi gateway for the phone when IT is a wifi router. But can't seem to find a way to change this and not subscribed to Mobile Hotspot so can't get in there to see what settings there are.I have two other coworkers who have the Razr Maxx and have the exact same issues. And with our older phones we connected and worked wifi here flawlessly. Being in a big steel building we have a hard time getting 4G service and even when we do, we're now tapping into our data subscription rather than free wifi.
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Jan 12, 2013
So sitting in my house I have to do the "Stand on one foot with a finger on my nose" routine to get any sort of data signal. Just trying to find a way to send/receive pictures over my WiFi if at all possible.
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Apr 25, 2012
A software update for the Droid RAZR and Droid RAZR Maxx on Verizon is now rolling out in phases to all owners. You can also pull the update by going to Menu > Settings > About phone > System updates.
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Jun 20, 2012
I get options like vibrate always which is regardless of having the volume up or having silent mode on. If i activate silent mode i want it to be silent completely. This option defeats the whole purpose or meaning of silent mode, it's a no go. The other option is vibrate only on silent mode, again not very well thought of Motorola. So i want no ringer, vibrate only without compromising my silent mode because when i want complete silence the vibrator has to go as well.
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Dec 27, 2012
I plugged it in to the computer tonight to see what exactly was in the double folders that I can see in the gallery. My computer can't even find the device. Went to Moto's site and downloaded drivers and installed them. Nope. Cannot find device. Ok. Son plugged his phone in - nope no device found. My computer runs XP. His computer runs Win 7 and he also has a Maxx with JB update on it that he got the same time I did. His opens Motocast and that is it. No drive letters. So on a whim, we took both phones to my granddaughter's computer running XP also and hers found all the drives on both phones. Is there a setting I am missing? We didn't change anything when we went to her computer..just plugged it is and it found the device and opened all the drives.
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Oct 26, 2012
I just got my Droid Razr Maxx HD and everything is great except I can't seem to get the Picasa functionality working. In the Gallery app when I hit the share button and hit Picasa it just says failed to retrieve account information. It also does not show me any of my Picasa galleries in the Gallery app like all of my previous phones(including the Droid Razr Maxx) did.
I also do not see a way to log into my Picasa account in the Accounts & Sync area of the phone settings. My Picasa and my Google account are the same by the way.
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Mar 5, 2012
Is it common to get a loud annoying blurp sound when hanging up from a call while using a bluetooth headset?
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Dec 27, 2012
After the Jelly Bean update I want to throw the vehicle mount out the window almost every day! they removed any way to get to your home screens while the phone is mounted in the vehicle dock.When the phone is docked in a Motorola vehicle mount the phones "Home" button always takes you to the Vehicle Dock software rather than your home screen. In the past that was fine because the Vehcile Dock software provided another way to get to your home screen. Before the Jelly Bean update, when the phone was docked you just tapped the home icon in the lower left corner of the Vehicle Dock application. Now after the Jelly Bean update that home icon has been replaced with a back button. That button now takes you to the last active app rather than the home screen (something you could also do by touching the "recent apps" button).
This works fine to take you to the home screen if that was the last thing you were doing before mounting the phone in the vehicle dock and you haven't started any other app. Once you start doing something like navigating to a location, the back button will just take you to that running app. Is there a way to get to your home screens without removing the phone from the dock? Or, Is there an app that will just take you to your home screen, as if you had touched the phones "home" button? I could add that as one of the 6 apps that can be added to the Vehicle Dock application.
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Oct 11, 2012
Droid Razr MAXX Rebooting Constantly
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May 24, 2012
confirm if I am meant to be able to charge my Razr Maxx from a computer usb port?I have tried an HP laptop (4 different ports), a Macbook Pro (2 ports) and an Imac (3 ports).When the phone is on, it says its charging but does not seem to increase charge. When out of battery I just get white led light.
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Dec 31, 2012
How and or what do you use to Sync Photos from Razr Maxx to a Windows PC?? Also can you Sync both ways? I have photos on my Phone that I would like to find a simple way to sync with my PC, and of course I have some photos that I would also like to Sync with me phone.
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Mar 14, 2012
All of a sudden this morning my three-week old Razr MAXX stopped connecting to my local wifi network (Verizon FIOS router B + G).
It shows the network SSID and signal strength, and I've entered and saved the WEP password, but it just won't connect. I have powered off the phone, and the router, and all my other devices are working, but the Razr MAXX just won't connect.
I have changed nothing since last night when it was working fine,
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Feb 16, 2012
Verizon says they are not in stock (never been in stock). They are listed on their mybusiness account and when ordered we get email saying they do not have any.
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Apr 26, 2012
Problem I posted before, but figured this last update would fix. Phone will still not send group texts or texts longer than 160. Phone is stock Maxx.
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