Motorola Droid Razr :: Unable To Connect WiFi WPA2 Connection
Jul 21, 2012
I am trying to connect to a WPA2 wifi network at one of my company's offices and having no luck. My Droid sees the network SSID and treats it as a WEP secured network, so it only provides me the ability to enter the WEP password and not the whole range of WPA2 credentials. I have tried pulling up all advanced options I can reach from the WiFi screens without finding a way to change this. I have ICS on the phone.
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May 17, 2014
I just got my Lumia 1520 handy but when I tried to connect it to the local Wifi hotspot (WPA2 encrypted), it times out saying "Connection unsuccessful - No response from the network". I searched the net for solutions and based on those, I restarted the Wifi Router, my Lumia 1520. Also I did a factory reset of the device.
But still, it is unable to connect to Wifi hot spot.I also tried connecting with another Wifi hotspot (WPA2), but nothing good happened. My other devices like Surface, Lumia 1020 are able to connect to the same hotspot without any issues. There is no restrictions on no. of Wifi connection as I am broadcasting the Wifi from my laptop (Windows 8.1 Update 1) as a virtual wifi hotspot.
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Jan 1, 2012
I am having issues streaming music over 3G and 4G netowrks.It works great over a WIFI connection just not over the 3 and 4g netowrks.My laptop is a Macbook pro.
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Sep 27, 2012
Is there a way to keep WiFi Connected all the time? Mine turns white when the screen goes to sleep and takes some time to turn back blue. i have checked the advanced settings, and it is set to Always keep WiFi on during sleep. When it is white, I don't get email, Gmail Chat, etc. As soon as it turns blue, I receive email, and Chat messages.
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Dec 17, 2012
Will Razr Maxx GPS work without have a WIFI or data connection? For instance, if you were outside the country and you had no phone service or wi-fi service, would google maps still be able to show your location?
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Jul 3, 2012
i have two droid razrs on my verizon account. they are both currently with no service due to my brother sticking me with a 1500 dollar phone bill that being said one of them will not connect to wifi says "error" and thats all and the bluetooth isnt working either during my research i have found others with this same problem but no solution if neither connected i would probably shrug it off as verizon shut off my wifi access but that is not the case i have done hours of research and cant seem to find a solution on my own so my question or rather questions are as follows: How do i fix this issue if even possible? What could have caused this issue? What can i do to prevent this from happening again? Should i just try and get a replacement when i pay my bill and get service reconnected? my phones are not rooted or altered in anyway they are stock exactly the way you buy them at verizon store?
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Dec 8, 2011
So at first I thought that the Razr had a weak WiFi reception. So I decided to install a WiFi access point in my office, basically on my desk. I connected the Razr to it but yet, it still occasionally shows a low signal or drops the connection completely then reconnects, works for a bit then drops it again. I'm at a point where I had to turn WiFi off on my phone because it was draining my battery so fast from flipping between the Cellular network and WiFi network way to often. I also have a Glaxy Tab 7.0 Plus connected to the same access point and it never drops a connection and it shows 100% strong on the signal.
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Jan 9, 2012
Received the razr a few days ago, unlocked and without the SIM card. Tried to connect to home modem (RTA1046VW) and the modem disconnected from the internet and would not connect unless I turned off the phone wifi. Other phones connect to the router fine, HTC desire HD and samsung galaxy S I. Is it a problem with phone? Not compatible?
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Nov 17, 2012
I am unable to make a data connection between my Droid M and Win 7 laptop. Connections are quickly made btwn the phone and other devices.
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Feb 17, 2012
I have a single corporate email account setup (Settings/Accounts), the account syncs correctly when on 4G/3G. It also syncs correctly on Wi-Fi as long as I force the phone to stay awake (scroll on the screen/push a button every so often to keep the phone awake). However when using Wi-Fi and I hit the power button shutting the screen off putting the phone to sleep, it causes my corporate sync account to throw a "Connection Error" icon (orange triangle with exclamation point in the middle) at the top of the screen. Why do I think it is a sleeping/Wi-Fi issue? Because if on Wi-Fi and I hit the power button and wait a few seconds and hit it again turning the screen on the CE icon is there. If I force the screen to stay on (method above) I never get the error. If I switch my Razr to use 4G/3G and try the same power button on/off test method, I never get the error.
I have confirmed in my Wi-Fi settings Wi-Fi Sleep policy is set to Never and I do not have any Smart Actions turning Wi-Fi off. This seemed to have happened after the .173 update. I have also forced my phone to connect to another Access Point in my house to try and isolate this issue to an AP problem but my Razr exhibits the same behavior. Also confirmed in My Accounts|Corporate Sync|Server Settings "Verify Server" that I get "Success!" in the Verification Result Window.
Droid RAZR Info:
System version: 6.12.173.XT912.Verizon.en.us
Android version: 2.3.6
[Code]....
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Apr 16, 2010
ESSID (Network Name): <whatever>
Network Type: Infrastructure (or Access Point)
TCP/IP: DHCP
EAP Type: PEAP
Network Authentication: WPAWPA2
Data Encryption: TKIP/AES
Authentication Method/Protocol: MSCHAP-V2
Inner EAP Type: EAP-MSCHAPv2
I have tried every single combination --- just doesn't work. It's 2010! iPhone and Andoid phones, I just have to enter my username and password, and everything just works. I go through a million hoops and yet on my e71 this network simply seems impossible to connect to!
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Nov 20, 2011
If I unmask my WiFi network, I can connect to it with my Droid Razr.
If I turn off broadcasting, I know its still there - I have laptops and an iPhone that still find it an can connect to it. But my new RAZR doesn't seem to know how to locate/connect to it .
What settings do I need to change to get this to work.
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Nov 3, 2012
I'm trying to connect to my shared folders on a Windows XP machine through the My Files app, but it keeps saying the login is incorrect. The shared folders are the typical XP Shared Documents in My Computer, and I can access them through EStrongs File Explorer easily, and the PC has a username and password so that's not the problem. It doesn't matter what I type in for that anyways.Shouldn't this work out of the box? It seems like I have to jump through some unspecified hoops here, and there's no clue what I'm supposed to do. It looks like a useless feature at this point.
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Jul 28, 2010
WIFI Name: DAS
Security Type: WPA2 Personal
Encryption Type: TKIP
Password: well thats not gonna help you help me in anyway. These are infos from my win7 computer.
now everytime i try to join it in my X6 it says invalid WPA preshared key. And i know i have and i used the right key for this. What could be the problem. Has this happened before? And in Destination, I tried setting that access point so that it uses WPA2 and also added the preshared key, but when i try to connect in WIFI manager, it asks me for that preshared key again even though I already set it up.
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Jul 2, 2010
I have linksys wrt54GL router at home, wifi is set to WPA2 Personal + AES. I cannot connect to wifi with e63 phone. I have e72 also and it connects without any problem. Could someone post step by step tutorial?
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May 15, 2011
I am using a Blackberry Bold 9780 for 10 months now, offlate having a difficulty connecting to the internet using Wifi connectivitty. I have not updated any software ever. The device shows it is connected to the Wifi router but when I try to open any websites, returns a blank page.
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Nov 19, 2011
I have a BB Torch 9860 which connects to my home Wifi fine but does not connect to the internet for some reason. I cannot access the net and get my emails or use a 3rd party browser like opera nor can i do anything. This is a major concern for me as it doesn't matter when i am home but it's amjor concern when i travel abroad.
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Apr 5, 2012
1- wi-fi connected , name of wi-fi comes next to service provider name at top of screen , wi-fi symbol comes at corner
2- mobile network is at off mode
3- browser option at hot-spot
4- the wi-fi diagnostic says status : ip address no longer valid , VPN profile is not found on connected to web the answers comes it is not connected to internet
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Jan 2, 2015
my S5 tell me I am connected and my speed is excellent. However cannot open new emails, FB page posts or use what us. Keep getting a message saying cannot establish connection, tap to retry.have I got a virus?
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Oct 25, 2012
I have WiFi enabled. Often when I am near a wireless access point, my RAZR M still uses 4G. It's as if the WiFi is going to sleep when I power the screen off, but it doesn't wake up again. Turning WiFi off and on makes it reconnect.It seems to happen mostly when I'm at home, where I also use the Motorola flip stand with "ESP" smart charger, and a NetGear dual-band wireless router/access point.
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Sep 3, 2010
Really loving this phone (8520) and a massive leap from my last phone.
Having trouble with connecting to my or my works wifi. It registers both routers and displays the name across at the top of the phone and in wifi settings I have a black square with a white dash line and a green wifi symbol.
I have a Asda pay as you go sim which is fine for the calls text etc but I hearing not so good for the Internet.
I have managed to get the browser going with the Hotspot setting but I'm guessing this isn't using my home wifi as it as slow as a snail and keeps cutting out.
Without Hotspot enabled it tries to use VodaphoneLive and I get the message "unable to connect to the Internet, please try again later. If the problem persists please contact your service provider"
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Jan 15, 2012
I have nokia X7 at first I have no problem connecting to wifi. I can connect and can browse internet but after a week can still connect to wifi but the problem is a can't connect to the internet I can't open even google and it says "Browser unable to connect to website". And it also happening at home sometimes i can connect to wifi and can brows to internet but most of the time I cant browse to internet and at my work until now I cant open internet via wifi even the connection is 100%. And when I check to connection manager "status connection (inactive). I also do restore factory settings but I have same problem, I didn't change any setting in my nokia x7.
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Nov 27, 2011
My razr connects to my car but will not download the phone book to the car. I have a original motorola droid and a htc thunderbolt and the worked fine.
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Aug 10, 2012
ever since i got the ics ota on my droid razr on verizon my data connection has been horrible. i almost never get 4g and een my 3g is spotty. before ics i would have a nice 4g connection in most of my area (rockland/ westchester, ny).
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Sep 22, 2011
My Photon sees the network and allows me to enter a password, but then attempts to connect, scans again and boots me out. The message it says that the network is disabled.
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Feb 14, 2012
I have a Motorola RAZR international GSM version (XT910). It is an unlocked phone without any contract or carrier branding.
I seem to have issues whenever i try using my phone as a WiFi Hotspot. When the Hotspot is turned on the data connection drops. I have tried this while using the device as a hotspot for my iPad and/or my laptop. I'm able to browse normally when i'm directly browsing on the phone. But the moment i begin to use the phone as a WiFi Hotspot i see the data connection immediately getting terminated. Even the data toggle widget i have on my home screen gets toggled off automatically. It comes back up once the device i tether from stops trying to access the hotspot.
This is not a carrier limitation. I tried using the same SIM Card on 2 other unlocked phones (Xperia X10i and Galaxy S2) and they both tether just fine. I also contacted my carrier and had the network and APN settings reset while using the RAZR. That didn't seem to solve the issue either. I have tried every solution that i know of. I have even reset the phone to factory settings a couple of times. But nothing seems to work. There are no Smart Actions setup that conflict with the data connection. I'm totally clueless about what is causing this issue.
It is really frustrating to know that i am able to tether even on a two year old Sony Ericsson Xperia X10i that's running Android 2.3.3 but not on the brand new RAZR for which i had to pay around $700.
More details about the phone and software version i'm running on are-
System Version- 65.1.21.XT910.AsiaRetail.en.03
Model Number- XT 910
Android Version- 2.3.5
Baseband Version- U_03.1C.85P
Kernel Version- 2.6.35.7-gf61d3a8
a24124@zin22lnxdroid14#1
Build Number- 6.5.1_73-SPD-IRD-21
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Sep 16, 2012
I searched around and found a few forums dealing with similar issues and the previous models of the Razr, but couldn't find any solutions. I purchased a Razr M yesterday and cannot get the hotspot to function. I can connect the computer to the hotspot and I can see that connection on both the phone and the laptop, but I have no internet connection. I previously had an HTC Incredible and it worked with no issues. I have tried disabling the security, re-naming the connection, changing the channel in the hotspot settings and even changing the client start address. this is really frustrating to me because it is the primary use of this phone. (or at least it's supposed to be) has there been any solution to this issue in the previous models I missed? is anyone else having this problem?
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Nov 12, 2012
My RAZR M seems to have problems establishing a GPS connection. I have successfully established the connection, but often have to reboot the phone in order to get the connection established. At this point, I have been unable to figure out the pattern of when I can no longer get connected. I have turned off all Smart Actions that manipulate the GPS connection, I have tried leaving it on all the time, or off when I am not outside, nothing consistent that I can figure out.
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Jul 18, 2012
Really poor day with the phone today. All day (motly midtown Manhattan) my phone was bouncing from 3G to 4G to white indicators. It was getting very hot. Tried power down, airplane mode, it was not staying connected to Google and chewing through the battery. I was in and out of areas with poor/no signal a few times but for the most part I was in a good signal area (3 bars). I was able to get calls and had three bars (even when the indicators were white) as I expected
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Jan 17, 2012
I dont know if this has been reported but after searching the forums i didnt see anything this specific so i figured to ask. My apologies if it is there already.Having the issue that has basically kept me from using smart actions, i had smart actions setup to disable background data when the screen is off, not charging and no movement is detected. The problem is when i turn on back the screen and begin to use the device the 4g icon stays white the whole time, and the data connection does not kick in at all. I usually end up having to put the device to sleep or airplane mode or rebooting all together to restore the data connection
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May 8, 2012
When Bluetooth is turned on, my data connection will disappear (i.e. the 3G or 4G icon on my screen will go away) sometime between 30 min to 2 hours after turning phone on (different length each time). I can still make calls, but the data connection is gone until I restart the phone.WiFi will still be able to connect.If bluetooth is not turned on, the data connection is fine, both 3G and 4G and wifi.
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