Motorola Droid Razr :: WiFi Reception - Showing Low Signals Or Drops Connection
Dec 8, 2011
So at first I thought that the Razr had a weak WiFi reception. So I decided to install a WiFi access point in my office, basically on my desk. I connected the Razr to it but yet, it still occasionally shows a low signal or drops the connection completely then reconnects, works for a bit then drops it again. I'm at a point where I had to turn WiFi off on my phone because it was draining my battery so fast from flipping between the Cellular network and WiFi network way to often. I also have a Glaxy Tab 7.0 Plus connected to the same access point and it never drops a connection and it shows 100% strong on the signal.
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May 17, 2012
I just got my Rar Maxx last night and it was working fine. I would notice however that every couple of minutes the screen would turn on, stay on for a minute, then turn off. It would then repeat the process. So I did a factory reset, same thing happened. I realized it would turn itself on because it would drop the 3G connection totally, then when it connected again the screen turns on. I put the SIM in my Nexus and it's fine. And it doesn't really matter now because the phone won't turn on anymore. I picked it up to check it and nothing happened when I hit the power button. And I can't get it to turn on at all now.
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Jan 1, 2012
I am having issues streaming music over 3G and 4G netowrks.It works great over a WIFI connection just not over the 3 and 4g netowrks.My laptop is a Macbook pro.
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Sep 27, 2012
Is there a way to keep WiFi Connected all the time? Mine turns white when the screen goes to sleep and takes some time to turn back blue. i have checked the advanced settings, and it is set to Always keep WiFi on during sleep. When it is white, I don't get email, Gmail Chat, etc. As soon as it turns blue, I receive email, and Chat messages.
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Apr 19, 2011
Got my Xoom yesterday and it fired up, synced, etc. Since the, I pick it up to use it and it is disconnected but shows strong signal. Reboot works but should not be a problem. Did a factory reset as well. I have a Motorola sbg900 router? Also turned off firewall in router.
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Jul 21, 2012
I am trying to connect to a WPA2 wifi network at one of my company's offices and having no luck. My Droid sees the network SSID and treats it as a WEP secured network, so it only provides me the ability to enter the WEP password and not the whole range of WPA2 credentials. I have tried pulling up all advanced options I can reach from the WiFi screens without finding a way to change this. I have ICS on the phone.
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Dec 17, 2012
Will Razr Maxx GPS work without have a WIFI or data connection? For instance, if you were outside the country and you had no phone service or wi-fi service, would google maps still be able to show your location?
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Nov 8, 2012
I've been having problems with my battery monitor constantly showing wifi usage while it's never even used on my phone. There will then be sporadic times where it will show that wifi is "off" and then kick back in.
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Feb 17, 2012
I have a single corporate email account setup (Settings/Accounts), the account syncs correctly when on 4G/3G. It also syncs correctly on Wi-Fi as long as I force the phone to stay awake (scroll on the screen/push a button every so often to keep the phone awake). However when using Wi-Fi and I hit the power button shutting the screen off putting the phone to sleep, it causes my corporate sync account to throw a "Connection Error" icon (orange triangle with exclamation point in the middle) at the top of the screen. Why do I think it is a sleeping/Wi-Fi issue? Because if on Wi-Fi and I hit the power button and wait a few seconds and hit it again turning the screen on the CE icon is there. If I force the screen to stay on (method above) I never get the error. If I switch my Razr to use 4G/3G and try the same power button on/off test method, I never get the error.
I have confirmed in my Wi-Fi settings Wi-Fi Sleep policy is set to Never and I do not have any Smart Actions turning Wi-Fi off. This seemed to have happened after the .173 update. I have also forced my phone to connect to another Access Point in my house to try and isolate this issue to an AP problem but my Razr exhibits the same behavior. Also confirmed in My Accounts|Corporate Sync|Server Settings "Verify Server" that I get "Success!" in the Verification Result Window.
Droid RAZR Info:
System version: 6.12.173.XT912.Verizon.en.us
Android version: 2.3.6
[Code]....
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Sep 29, 2011
I've had the phone since Monday and have not had a pleasant experience in terms of signal. I manage a little over 300 lines for my company so I know what our signal is and isn't in places. All of our phones typically get great 4G signal and 3G signal around here and especially inside the building. Since I've had the Bionic though it's been really flaky as a lot of others have mentioned. 4G just seems to drop a lot. I've done a lot of speed tests (both on the phone and also tethered to a laptop) and the biggest inconsistency is the upload speed. I am getting 0.05mbps on my upload, but closer to 5-6 on download. The phone itself has been fine, all apps work, speeds are good when browsing actually works and the network doesn't drop. I called Verizon today and he had me check the box for data roaming which was not on by default. So far the signal has been pretty solid where it doesn't drop but it didn't make any changes to my speeds.
I have a Thunderbolt here that gets 20 megabit plus on both uploads and downloads so I know speeds in this area are fine. The Verizon tech pointed me to an update in November that *should* address something with 4G but he wasn't clear on what exactly that was. One other issue I've been having is Wifi. It takes a long time to detect that I am close to my access point. Are others seeing the same issues with uploads that I am or do I possibly had a device with a bad radio?
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Feb 28, 2012
My battery lasts good most of the day but when it gets to 50% it will drop to 20% in about 2 minutes. Do I have a bad battery or is it just out of calibration. It has did this twice in the last week. I have not run it til it shuts off so I don't know how long it would last from 20% to being out of juice.
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Jul 22, 2012
It doesn't happen all the time, but maybe once a week. I'll be using it and all of the sudden the battery will drop by 20% to 40% in a matter of seconds. See the attached screen shot for an example. This happened both before and after the Ice Cream Sandwich update. I haven't been able to link it to a particular app or service. I have done a hard reset on my phone and the problem persists. Also, with the example shown in my screen shot, I was doing a Google search using the chrome browser and the battery level dropped from 40% to 5% in a matter of seconds. And as you can see the battery level hasn't changed since, it has been at 5% for two hours or so without a change.
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Jun 8, 2012
We have 4 droid 3 phones here. The one I updated to 5.7.906 will now stop showing blue bars of wifi strength at the top of the screen after some time ( happens during inactivity but also during downloads ). The ones not updated ( 5.6.890 ) still continue to work flawlessly on wifi.In settings the updated phone still shows as connected to our network with bars of signal strength even though no bars highlighted are at the top of the screen.If I stop wifi on the phone and restart it it connects properly and gets the blue bars back at the top of screen and I can access the network. After some time though the blue bars will disapear and the phone will not be able to access the network ( even though in settings it will still show as connected with signal strength)I have checked battery saver options, gone through the process of forgetting settings on the phone and rebooting the router, removed all security from the router and done a factory reset of the phone ( which did not revert back to the old system version ). As the unupdated phones still work properly I am happy that the issues lies with the new update and as it still occurrs after a factory reset it suggests that the issue is not caused by a 3rd party app resident on the phone.Is there anyway I can undo the update on this phone so it will work properly again? Or is there any other way to get wifi working consistently again?
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Feb 22, 2012
Typically when I am connected to wireless the 3g still shows but in white. Now when connected to wireless the 3g drops and only comes on when I turn off the wireless. Any ideas if this is normal after the update?
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Mar 17, 2012
This is sort of an addendum to my discussion topic below - "Razr Reception in weak-signal areas." I've noticed that in a couple of places in the house and the far corners of our farm where the phone signal is sometimes spotty, I can always, ALWAYS get a good, solid, strong voice when I put it on speaker. If I turn speaker off and hold it up near my ear - even an inch or two away, I lose the connection instantly. Just a data point.
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Jun 27, 2015
Every time that I have been connected to WiFi my phone drops 3G connection.
The only way to get it to reconnect is to restart the phone. After restart the 3G is working perfect for as long as i have been able to test it, but as soon as i connect to WiFi it stops again.
Model: D6633
Android: 5.0.2
Mobil operator/supplier: 3 Sweden
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Oct 25, 2012
I have WiFi enabled. Often when I am near a wireless access point, my RAZR M still uses 4G. It's as if the WiFi is going to sleep when I power the screen off, but it doesn't wake up again. Turning WiFi off and on makes it reconnect.It seems to happen mostly when I'm at home, where I also use the Motorola flip stand with "ESP" smart charger, and a NetGear dual-band wireless router/access point.
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Aug 24, 2011
I have BB9780 (v6.0.0.285) when Im connected to wifi whether at home any where else it keeps disconnecting every minute or two even though its not in standby mode. I cannot download larger files or watch video stream most of the time because wifi connection dropping from my device, and if I download through carrier it will cost me a lot. I tried to reset network but no use.
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Jul 5, 2012
I have an Xperia PLAY R800at with 2.3.3. Whenever I'm using my bluetooth device and reconnect to my wifi network, I lose bluetooth packets for 5-6 seconds. This does not happen when I compare against the Nexus S sitting right next to the Xperia PLAY.
This is a really bad problem, and is probably going to result in me not using my PLAY at all.
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Nov 27, 2011
My razr connects to my car but will not download the phone book to the car. I have a original motorola droid and a htc thunderbolt and the worked fine.
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Aug 10, 2012
ever since i got the ics ota on my droid razr on verizon my data connection has been horrible. i almost never get 4g and een my 3g is spotty. before ics i would have a nice 4g connection in most of my area (rockland/ westchester, ny).
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May 26, 2014
I'm not sure if this is a new issue or it has happened all the time and I just now noticed it. My Nexus 5 will drop wifi connection for just a split second every few minutes. I created a Tasker profile to do something whenever it connected to my wifi, and the profile kept firing constantly. I finally realized my phone was dropping wifi connection. It immediately reconnects, and it is so fast I wouldn't have noticed it if it weren't for Tasker. It is fast enough that it doesn't affect my Pandora streaming.
I have tried rebooting the phone, the router, etc., but the problem persists. I don't think it is a router issue, because my Galaxy Nexus doesn't have the same troubles.
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Mar 13, 2010
I just recently bought a new BlackBerry Bold 9000, and this is the only BlackBerry I have ever owned. When I opened it it did not have a plan currently activated on it. I as able to access the internet through Wi-Fi, however the connection will randomly drop and then reconnect frequently.
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Jun 30, 2012
in the gallery? So was I. Sometimes it would take some time for them to all load and be viewable, that is until I installed an app simply called "Rescan SD.You press the app and it instantly updates the contents of your SD card. Now my pictures load up automatically with no problem at all.
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Jul 14, 2010
Poor network reception, not a network provider issue. SIM works fine different phone. It does not receive any signal indoors need to be outside or near a window. What may be wrong with the phone?
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Feb 14, 2012
I have a Motorola RAZR international GSM version (XT910). It is an unlocked phone without any contract or carrier branding.
I seem to have issues whenever i try using my phone as a WiFi Hotspot. When the Hotspot is turned on the data connection drops. I have tried this while using the device as a hotspot for my iPad and/or my laptop. I'm able to browse normally when i'm directly browsing on the phone. But the moment i begin to use the phone as a WiFi Hotspot i see the data connection immediately getting terminated. Even the data toggle widget i have on my home screen gets toggled off automatically. It comes back up once the device i tether from stops trying to access the hotspot.
This is not a carrier limitation. I tried using the same SIM Card on 2 other unlocked phones (Xperia X10i and Galaxy S2) and they both tether just fine. I also contacted my carrier and had the network and APN settings reset while using the RAZR. That didn't seem to solve the issue either. I have tried every solution that i know of. I have even reset the phone to factory settings a couple of times. But nothing seems to work. There are no Smart Actions setup that conflict with the data connection. I'm totally clueless about what is causing this issue.
It is really frustrating to know that i am able to tether even on a two year old Sony Ericsson Xperia X10i that's running Android 2.3.3 but not on the brand new RAZR for which i had to pay around $700.
More details about the phone and software version i'm running on are-
System Version- 65.1.21.XT910.AsiaRetail.en.03
Model Number- XT 910
Android Version- 2.3.5
Baseband Version- U_03.1C.85P
Kernel Version- 2.6.35.7-gf61d3a8
a24124@zin22lnxdroid14#1
Build Number- 6.5.1_73-SPD-IRD-21
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Jan 11, 2012
My Razr constantly detects a HDMI cable connection, even though there is no HDMI cable near it (not even a USB cable is connected). A popup keeps showing up asking me to "Select Dock Type". This has been really annoying, as I need to dismiss it every time it shows up. I can't find a way to disable the detection of the HDMI cable.
This problem started after 2 weeks into owning the phone, back in mid December. I called Verizon technical support. They thought it was a hardware defect, and sent me a replacement phone. However, when I received the phone, I found that it was a refurbished phone with a big scratch on the side. I returned it and kept my original one.
Other than this problem, everything runs great, and I love my Razr. My question is: has anyone seen this problem? I have learned to deal with it by dismissing the popup every time I unlock the screen. Can a future software update include a setting where I can disable the HDMI detection?
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Sep 16, 2012
I searched around and found a few forums dealing with similar issues and the previous models of the Razr, but couldn't find any solutions. I purchased a Razr M yesterday and cannot get the hotspot to function. I can connect the computer to the hotspot and I can see that connection on both the phone and the laptop, but I have no internet connection. I previously had an HTC Incredible and it worked with no issues. I have tried disabling the security, re-naming the connection, changing the channel in the hotspot settings and even changing the client start address. this is really frustrating to me because it is the primary use of this phone. (or at least it's supposed to be) has there been any solution to this issue in the previous models I missed? is anyone else having this problem?
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Nov 12, 2012
My RAZR M seems to have problems establishing a GPS connection. I have successfully established the connection, but often have to reboot the phone in order to get the connection established. At this point, I have been unable to figure out the pattern of when I can no longer get connected. I have turned off all Smart Actions that manipulate the GPS connection, I have tried leaving it on all the time, or off when I am not outside, nothing consistent that I can figure out.
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Jul 18, 2012
Really poor day with the phone today. All day (motly midtown Manhattan) my phone was bouncing from 3G to 4G to white indicators. It was getting very hot. Tried power down, airplane mode, it was not staying connected to Google and chewing through the battery. I was in and out of areas with poor/no signal a few times but for the most part I was in a good signal area (3 bars). I was able to get calls and had three bars (even when the indicators were white) as I expected
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Jun 29, 2012
Have noticed that if I add a new widget from the market, the only way to get it to show up in the app tray is to power off/on the phone. I check the Apps Manager, and they are there, but not in the Apps/Widget tray until the power off/on sequence.
Do we need a refresh option in the tray or is this an isolated issue with my phone. Has anyone else experienced this.
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