Software :: Blackberry Bold Randomly Drops WiFi Connection
Mar 13, 2010
I just recently bought a new BlackBerry Bold 9000, and this is the only BlackBerry I have ever owned. When I opened it it did not have a plan currently activated on it. I as able to access the internet through Wi-Fi, however the connection will randomly drop and then reconnect frequently.
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Aug 24, 2011
I have BB9780 (v6.0.0.285) when Im connected to wifi whether at home any where else it keeps disconnecting every minute or two even though its not in standby mode. I cannot download larger files or watch video stream most of the time because wifi connection dropping from my device, and if I download through carrier it will cost me a lot. I tried to reset network but no use.
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Aug 23, 2014
I have iPhone 5s with iOS 7.1.2 and I'm experiencing a Bluetooth issue with my 2013 BMW 3-series. iOS randomly drops the Bluetooth connection (Hands Free) to my BMW during a phone call. The phone call is not dropped, but it still goes on in the iPhone, but the Bluetooth connection simply drops.Â
I have updated the BMW Connected Driver to the latest version from URL.... and it does..I suspect the issue is at the iOS side, since I'd day that the iOS 7.1 update introduced it and I did not have the issue with iOS 7.0.Â
Info:
iPhone 5s, iOS 7.1.2
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Jun 27, 2015
Every time that I have been connected to WiFi my phone drops 3G connection.
The only way to get it to reconnect is to restart the phone. After restart the 3G is working perfect for as long as i have been able to test it, but as soon as i connect to WiFi it stops again.
Model: D6633
Android: 5.0.2
Mobil operator/supplier: 3 Sweden
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Jul 5, 2012
I have an Xperia PLAY R800at with 2.3.3. Whenever I'm using my bluetooth device and reconnect to my wifi network, I lose bluetooth packets for 5-6 seconds. This does not happen when I compare against the Nexus S sitting right next to the Xperia PLAY.
This is a really bad problem, and is probably going to result in me not using my PLAY at all.
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May 26, 2014
I'm not sure if this is a new issue or it has happened all the time and I just now noticed it. My Nexus 5 will drop wifi connection for just a split second every few minutes. I created a Tasker profile to do something whenever it connected to my wifi, and the profile kept firing constantly. I finally realized my phone was dropping wifi connection. It immediately reconnects, and it is so fast I wouldn't have noticed it if it weren't for Tasker. It is fast enough that it doesn't affect my Pandora streaming.
I have tried rebooting the phone, the router, etc., but the problem persists. I don't think it is a router issue, because my Galaxy Nexus doesn't have the same troubles.
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Dec 8, 2011
So at first I thought that the Razr had a weak WiFi reception. So I decided to install a WiFi access point in my office, basically on my desk. I connected the Razr to it but yet, it still occasionally shows a low signal or drops the connection completely then reconnects, works for a bit then drops it again. I'm at a point where I had to turn WiFi off on my phone because it was draining my battery so fast from flipping between the Cellular network and WiFi network way to often. I also have a Glaxy Tab 7.0 Plus connected to the same access point and it never drops a connection and it shows 100% strong on the signal.
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Jun 17, 2014
I have been using my iphone 5 since the last 9 months. The wifi just worked fine at home when connecting with the wifi router. It also worked fine everywhere I went where there was a wifi zone. Since the last 7 days or so I am facing a sudden problem. When connecting to my home Wifi, it shows full signal strength, yet the internet connection drops. At times, even whatsapp does not work, cannot send images most of the times. Apple store, iTunes and emails stops working mostly. I have reset my wireless router recenty and still this problem persists. There does not seem to be any problem with the router because other devices like my laptop and other mobile phones are working fine with wifi.
Info:
iPhone 5
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Mar 24, 2012
After upgrading to ios 5.1 on my 4s wifi drops and 3g network suddenly drops and shows edge connectivity
Info:
iPhone 4S, iOS 5.1
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May 10, 2011
On a embedded PC I've configued a hotspot for mobile devices - any device can connect to WiFi it provides and use it to access websites. However one of our customers told us that he can't use it with Blackberry.Only funcionality we need is website access, no need for UMA or any other extra BB-specific features.First problem we had was that BB couldn't associate to hotspot at all. That is fixed now by disabling 'wmm' on hotspot.Problem that stays open is accessing websites. The browser is set to 'hotspot mode' but whenever i enter url in a browser the request times out. The gateway is correct, DNS-server (gateway itself) is correct too, IP address is assigned correct.I dug into it and i can see that most of DNS queries don't reach the hotspot at all. When i try DNS test utility results are the same - most DNS queries don't reach hotspot. I can see BB exchanging ARP 'who has' APR 'is at' packets and thats all.Ping to my hotspot works when i chose 'WiFi -gateway' (however it responds only once after ~1600ms, later requests time-out). When I try to ping it via IP all request time out (however i can see in logs that ping reaches my hotspot and it responds immediately).Hotspot config is atheros (2413) based wifi card in ap mode. Driver is ath5k from 2.6.38 kernel. I use hostapd to create wifi network and dnsmasq as DHCP/DNS server.
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Dec 18, 2014
Yesterday, I updated my (European) LG G3 to Lollipop, but since, the bluetooth audio stream in my car (Nissan new Note) drops randomly in songs - it's just a very short drop, but still noticeable. Sometimes it happens several times in one song, sometimes not. I have disabled the experimental NuPlayer in the Developer's options, but to no avail. I have also deleted all bluetooth connections on my phone and in my car, repaired,
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Apr 4, 2012
There are 4 people that I work with that updated to the IPhone 4S over the last few months. They are all reporting that they have had issues with their internet connection randomly dropping and iMessage not working (due to the internet being down). I thought it "sucked to be them".
I had a IPhone 4 that worked perfectly. I upgraded to the IPhone 4S (32gb) last week and now I'm having the same issue as the other people at work are having.
We all have iOS 5.1 and all on the AT&T network. Our phones say we have 4 or 5 bars of signal and "4G" internet (not really 4G, but that's another story). The only way you can tell something is wrong is that you can't browse the internet, you don't get any iMessages, no emails get synced and none of your internet dependent apps will work but the voice telephone and standard SMS work just fine.
If you try sending a SMS message to another IPhone user, it tries to send via iMessage and fails. It doesn't try to send via SMS.
In order to get your internet back up and working, you have to reboot your phone. This usually happens once or twice a day for me. Some of my co-workers have to reboot their phones up to 4 times a day.
I searched around google and found people with a similar problem, but it was related to iOS prior to 5.1 and/or having a SIM PIN set. All of us are on iOS 5.1 and don't have a SIM PIN.
One common demoninator is that we all upgraded from IPhone 4 to 4S and restored our IPhone 4 backups to our new IPhone 4S. Don't know if the issue is related.
Info:
iPhone 4S, iOS 5.1
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Feb 20, 2012
my calls started to cut off while i was talking.videos (in Internet), started crashing. only fix was to reload the page again, and then watch from the place wher the video crashed, but it could crash again. it happens randomly as well, no time limit, sometime i can see a 10min video with no worries, but then next video cuts down in every 2min.some other installed applications started crashing.ram reports tell me that the usage is around150-160mb, so 150mb is still free.there's also plenty of space in the phone and memory card.
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Jul 24, 2012
I have the Blackberry Torch 9800 and for the last while my battery will constantly randomly drop to almost dead. If I remove the battery it usually goes back up and sometimes it's okay for the rest of the day or for a few days, while some days it does it 2-3 times every hour to the point it basically needs to be left plugged in.
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Jan 28, 2015
Bluetooth communication with my dell laptop was lose after 30 second even if i made the duration of availability is ultimate.Also id and manufacturing of mobile ( mobile information) is not registered
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Jul 4, 2012
I have established bluetooth recognition on my MacBook Pro and iPhone. But it won't hold the connection for more that a second. The message on my computer says the iphone bluetooth is off or out of range. Neither of these are true. Any thoughts about why bluetooth connection continues to drop?
Info:
iPhone 4, iOS 5.1.1
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Jun 18, 2010
I have an e71-3 on the '3' network.I can connect my phone to my laptop and use it as a modem, using the USB cable... but it ALWAYS drops out. It hasn't made it to 1 hour of connection time yet -> and dropped out about 30 times before one hour.Average seems to be at around 25 minutes, but, last night was 47 minutes, and this morning i checked at 15minutes 30secs and it had already dropped out.Is this something that updating firmware can fix? Or am I just left with a stuffed phone that I can't use as a modem? Is it worth trying a different program to connect to the internet? (I doubt it?).
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Jul 17, 2015
Is it purposely designed that Z3+ dual automatically drops data connection in calls? or it's just something wrong with my phone? For me it is necessary to go online while talking on the phone at the same time. I've tried to deactivate one of the SIM and the same problem persists.Â
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Sep 29, 2011
I've had the phone since Monday and have not had a pleasant experience in terms of signal. I manage a little over 300 lines for my company so I know what our signal is and isn't in places. All of our phones typically get great 4G signal and 3G signal around here and especially inside the building. Since I've had the Bionic though it's been really flaky as a lot of others have mentioned. 4G just seems to drop a lot. I've done a lot of speed tests (both on the phone and also tethered to a laptop) and the biggest inconsistency is the upload speed. I am getting 0.05mbps on my upload, but closer to 5-6 on download. The phone itself has been fine, all apps work, speeds are good when browsing actually works and the network doesn't drop. I called Verizon today and he had me check the box for data roaming which was not on by default. So far the signal has been pretty solid where it doesn't drop but it didn't make any changes to my speeds.
I have a Thunderbolt here that gets 20 megabit plus on both uploads and downloads so I know speeds in this area are fine. The Verizon tech pointed me to an update in November that *should* address something with 4G but he wasn't clear on what exactly that was. One other issue I've been having is Wifi. It takes a long time to detect that I am close to my access point. Are others seeing the same issues with uploads that I am or do I possibly had a device with a bad radio?
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Jul 16, 2015
I have serious connectivity issues with my Nexus 5. Most of the time I am only picking up 2G signal, sometimes the connection drops completely. However, I had a very unstable 3G/H/LTE connection for a few minutes sometimes in the last days.This started after changing the battery and upgrading from Cyanogenmod 12 to 12.1. Unfortunately I did both changes at the same time, so I am not sure what caused this problem.
The following things I could rule out/test:
- Another phone (Nexus 4) picks up H+ with my sim
- My phone doesn't pick up 3G/H/LTE with another (working) sim
- I have checked the connections of the both cables running alongside the battery, I also checked the cables itself.
- I fiddled with the apn settings, also I never touched them before and everything worked fine.
- I have updated the radio image.
The one thing I couldn't try is flashing an older cyanogenmod 12, because I have no backup and couldn't find one online.
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Nov 2, 2015
I use Polar Flow app to synchronize my training sessions from Polar V800 to the web:Â Polar V800 - bluetooth 4.0 - mobile - [URL] ....
I have upgraded from Z3 compact to Z5 compact. Nothing else changed. Since then the synchronization is almost impossible. The syncing process fails after 30-60 seconds every time. If I am lucky the current training session can be uploaded to the mobile after 5-10 attempts.Â
Bluetooth HCI snoop log was fine on Z3 compact but not on Z5 compact. Wireshark detected some inconsistencies in the Z5C's bluetooth log: it has been cut short in the middle of a packet. So I think the bluetooth connection drops very often during data transfer.Â
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Jan 31, 2016
When i use LTE I get full bars and everything works fine for a couple of minutes. Then I lose connection. I can not open any webpages, update Twitter or anything else. The bars are full and the 4G icon is there. If I run a couple of apps like LTE Discovery or Network Signal Strength, they both show that I am connected with good quality. But nothing on the internet works. I have checked the APN. It is correct.
If I deactivate cellular data and switch it on again, I have connection for a few minutes again.
If I set it to 3G only, everything is working fine.
I have tested my sim in my wife's iPhone and it works fine, no connection drops.
The phone has been laying around for a while. I just started using it again, but I can not get what could cause this behavior.
I am on Android 6.0.1.
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Feb 9, 2010
My E72 is no longer connecting to the NM service, it just keeps prompting for passwords for all the accounts and drops the connection.On going to email.nokia.com and logging in with my account details I now just get:"We are unable to process your request at this time. Try again later."I've been getting this for several days now.
E72-1 UK CV 031.023
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Apr 15, 2012
sing an unlocked Lumia 800, on operator Claro BR. I have noticed that sometimes the phone downgrades my data connection speed to EDGE and it only shows up the HSPA icon again if I turn off-on the phone. I have tried turing the data connection off and on but it does not work.I noticed that it is more common for it to drop the data connection speed when I go from home to work or vice-versa (it probably changes to another cellular network antenna).But even if I stay in a single location, after a few hours the connection drops too.
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Aug 21, 2014
In the last month I've experienced that my phone and smartband keeps dropping the connection. On the phone it shows as eather and x over the smartband icon, or that the SmartBand apps says 'Connecting' without anything happens. Some times it's enough to turn of the smartband other times i need to reboot the phone to get the connection up and running.
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I've got all the altest SW for Z5 (32.0.A.6.200) - SmartBand (05.00.12 - 1.7.0.873) and Lifelog (2.9.A.3.8)Since I use the smartband to wake me up in the morning, it's very enoying that it don't work. Until now I've managed to wake up by myself...The phone is charging over night, and in the cradle, with the sound turned of. The phone is turned of with the exeption for notifications. The phone is set to vibrate and make a soft low sound. The Smartband is set to vibrate. If the connection is droped during the night, neighter the phone nor the smartband gives any indication on the alarm.
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I've experienced that the phone and the smartband is vibrating, but there are no sound from the phone. Another version is that the phone is vibrating and making a sound, but the smartband don't vibrate. Before going to sleep i check that the phone is turned down, and that the connection to the smartband is OK.
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Sep 23, 2011
i have been unable to connect to blackberry services when using wi-fi.everything works normal using the mobile network.when i check the connection status while using wifi it says blackberry internet is not connected however i can access Internet and browse the internet while all this is going on. its just the blackberry services which are affected.
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Jun 1, 2012
My blackberry will not stay connected to wifi
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Dec 11, 2011
Last week, this was working well using the same WLAN but now experiencing a connection that is not stable.I just purchased this last week.
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Oct 18, 2011
Why can't I access internet using wi-fi on my Blackberry Bold 9780
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Oct 5, 2012
My BB9700 is not getting connected to IM such as GTalk, YMsgr, Facebook via WIFI. I do know that it requires BIS services but how come Internet websites are getting connected thru browser via same wifi..
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Oct 7, 2011
I am sure I used to set wifi as preferred in my 9780 in order to reduce my phone bills` costs. I don`t remember how I`ve done it?I cant find `advanced options` in my menu but I recall I may have done it via that option.
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