Google Nexus 5 :: Connection Drops Completely
Jul 16, 2015
I have serious connectivity issues with my Nexus 5. Most of the time I am only picking up 2G signal, sometimes the connection drops completely. However, I had a very unstable 3G/H/LTE connection for a few minutes sometimes in the last days.This started after changing the battery and upgrading from Cyanogenmod 12 to 12.1. Unfortunately I did both changes at the same time, so I am not sure what caused this problem.
The following things I could rule out/test:
- Another phone (Nexus 4) picks up H+ with my sim
- My phone doesn't pick up 3G/H/LTE with another (working) sim
- I have checked the connections of the both cables running alongside the battery, I also checked the cables itself.
- I fiddled with the apn settings, also I never touched them before and everything worked fine.
- I have updated the radio image.
The one thing I couldn't try is flashing an older cyanogenmod 12, because I have no backup and couldn't find one online.
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Jan 31, 2016
When i use LTE I get full bars and everything works fine for a couple of minutes. Then I lose connection. I can not open any webpages, update Twitter or anything else. The bars are full and the 4G icon is there. If I run a couple of apps like LTE Discovery or Network Signal Strength, they both show that I am connected with good quality. But nothing on the internet works. I have checked the APN. It is correct.
If I deactivate cellular data and switch it on again, I have connection for a few minutes again.
If I set it to 3G only, everything is working fine.
I have tested my sim in my wife's iPhone and it works fine, no connection drops.
The phone has been laying around for a while. I just started using it again, but I can not get what could cause this behavior.
I am on Android 6.0.1.
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May 26, 2014
I'm not sure if this is a new issue or it has happened all the time and I just now noticed it. My Nexus 5 will drop wifi connection for just a split second every few minutes. I created a Tasker profile to do something whenever it connected to my wifi, and the profile kept firing constantly. I finally realized my phone was dropping wifi connection. It immediately reconnects, and it is so fast I wouldn't have noticed it if it weren't for Tasker. It is fast enough that it doesn't affect my Pandora streaming.
I have tried rebooting the phone, the router, etc., but the problem persists. I don't think it is a router issue, because my Galaxy Nexus doesn't have the same troubles.
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Jul 22, 2015
Ever since 5.1.1 rolled out it seems like the battery was draining faster than normal but it was at least usable. Now, my phone will just randomly shut off while i'm in the middle of doing something(so far it has only shut off while i'm using the phone and not while it's idle). When it does shut off it could have between 80% and 100% battery even and then when i turn it back on after it shuts off my battery will be around 15% and will shut off again almost immediately.
If i plug the phone into the charger (with it turned on or off) it will charge to full in less than half an hour so i seriously doubt that the battery is actually draining, but the phone sure thinks it is.
So far to try and fix this i've wiped the cache and also performed a full factory reset and that actually only seemed to make it worse - before the reset this only happened maybe 3 or so times per month...now it's happening 3 or 4 times per day which really makes it unusable. The apps that i'm using when it shuts off are not consistent. It will do it in games, in chrome, in messenger - really anything.
I'm willing to try anything - if I didn't provide enough information about something let me know and i'll be glad to follow up.
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Nov 15, 2015
The main problem is that my Nexus 5 (which is over a year old now) has been turning itself off and on for a couple of weeks now. At first it didn't bother me too much, because I could usually turn it on easily again. However the last few days this happened more frequent and today it just won't turn on again. I dropped it once and the screen broke. Had it replaced, but when I got it back the chip overheated really fast and the phone rebooted, resulting in an error message. I went back to the store and they replaced the motherboard, free of charge. they probably broke it when they replaced the screen. After 6 months or so, my screen broke again, due to work related circumstances (a machine malfunctioned and the phone actually saved my skin...). Had it replaced again and no further problems occurred, until now. The chip doesn't overheat, btw.Ok, so now a list of things I have tried and things that are noticeable, to spare you guys the comments
- The phone turns off randomly, both fully charged and when the battery is almost drained.
- The chip doesn't get hot, just normal when playing, for instance, a game with heavy graphics.
- I'm not using any particular app when it turns off, it is really random
- It turns off more frequent when I have the phone in the pocket of my trousers then anywhere else...his could however just be random.
- When the phone works again and shows me the main menu, there is NO error message stating that the phone has recovered from an unexpected shutdown. This did happen when the motherboard was broken.
- I tried every possible button-combo there is (power+vol up/down - hold power for +30 seconds - rapidly press power until my finger bleeds).
Last but not least...
- I have the strong feeling it is a connection problem somewhere...Before today, when it shut off and the power button didn't turn it on again, I tapped the phone on the back, roughly where the hardware is located and it turned the phone on.
Today I opened the phone for the first time, but haven't gone any further than that. I might remove the battery and have a look at it, blow on it for luck and stuff, and see if there's any connection problem....Other than that...I don't know.
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Sep 24, 2015
What changed overnight for my phone. My app drawer now scrolls down instead of flipping through pages. And at the top of the page seems to be a "most used" section.
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Nov 27, 2015
Yesterday my power button died, but I was able to turn on my N5 somehow. after, I've enabled the double tap to sleep on the statusbar and on the lockscreen and volume buttons now wake the device, but I wasn't able to remap the power button and if I accidentaly press it, I don't know what will happen.
So, there's any method to completely disable the power button? I've tried with gravity box but there isn't any option to do this. How to disable the power button from the .kl files in system/usr/keylaout? And then, can I use the volume buttons to turn on the device when it's off or I have to keep it on forever?
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Jun 30, 2014
Today i woke up to see my nexus and it was not on. So I Press the button to turn on it but in the Moment that the word "GOOGLE" appears and then appears the 4 color just in that moment, it got STACK and automatically restart.
The software of my cellphone got damaged?
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Jul 12, 2014
Ever since the 4.4.4 update, I've noticed if I get a notification when the screen is locked, turn on the screen and pull the shade down, it won't go all the way down the first time. I have to do it twice.
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Mar 23, 2012
After the most recent update my phone during calls the voice completely drops off. Sometimes it is 3 minutes in and sometimes it is less or more. The call will not drop but I cannot hear the other person and the other person cant hear me. Its like it is muting on its own. Has anyone else had this issue? What do you suppose I should do?
Info:
iPhone 4S, iOS 5.1, 32gb
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Jan 24, 2012
Ive had my Atrix 2 for about a week now, and one of the things that happens fairly often is I will be in an area white high signal coverage, and then poof -- the red cross signal appears and I lose all connectivity whil it reconnects to the tower..
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Jan 14, 2016
I lose data connection, it will say NO SERVICE, then it pops back up. I have always and still do have texting issues with this phone.
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Sep 23, 2014
If I plug my N5 into my PC via the stock USB cable and boot into the Bootloader (PWR+VOLDN) then it will allow me to flash the original N5 firmware, located here: [URL] ....., this would indicate to me that there is no issue with the actual devices ability to transfer files via USB connection..
For some strange reason my phone will allow me to push a full factory image to it and will also process any Fastboot commands that are sent to it but as soon as you boot into something like TWRP and try to control the phone's ADB functionality it will not find the device at all! The new MTP option in TWRP 2.8 will allow my computer to see my phone's MTP connection for about 1 second and then will immediately disconnect, the same happens when trying to connect to MTP from within Android too.
USB debugging doesn't show that it is connected when my phone is plugged into my PC and Windows makes the 'device connected' sound and then straight after makes the 'device disconnected' sound...
I am certain that this is an issue with my handset's hardware or software rather than any of the computers or cables... I have tried 3 different cables (including the stock cable) and also three different computers (Windows 8.1 @ Work, Mac OS X @ Work and my own personal PC running Windows 8.1 & Ubuntu @ Home)... All OSs and all computers run into exactly the same issue, device connects briefly and then disconnects.
I have troubleshooted issues relating to the driver. This is not the issue... Device Manager cannot even see the hardware after the disconnect.
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Nov 18, 2015
I have just bought a Netgear EX6200 Extender and a Netgear AC785 SIM card router with a 4G SIM inserted. The initial setup was perfect and I was able to use my Nexus 5 to access the internet via the EX6200 from all over the house. But after two days, for no apparent reason, my Nexus 5 (Marshmallow) suddenly could not get past "Obtaining IP address" when trying to connect to the EX6200 although my PC was able to connect properly with no problem (and I was also able to connect the phone successfully direct to the AC785 router).
To try and solve the problem I reset both the AC785 and the EX6200 to their factory defaults and went through the same setup procedure as before. Now, although I can connect to the internet from my PC and my wife's Samsung tablet (Android) my phone still will not connect. After a bit of a pause whilst "Obtaining IP address", it shows as "Connected but no internet access"
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Dec 1, 2014
I keep getting a message telling me my connection lost but I dont loose signal in my phone or wifi I have my phone set up to work optium online
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Jul 31, 2014
I'm having some difficulty with doing this. Recently, a family member of mine had purchased a stereo system, more specifically, the LG mini hi-fi cm4320. Everything about the system seems to be functional except for USB port to mp3 capability. From the outside, it would appear that this should function the same as if it were a car stereo/radio system with the same USB connection option. Each time I try establish connection with my phone, the system's screen flashes "search/no USB", switching between the two. Is this an issue with my phone or the stereo system itself? In any case, how do I go about correcting it.
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Oct 19, 2015
After running the update, while connected to my data and wi-fi my nexus tells me there is no data connection, how do I fix this?
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May 28, 2015
Since the 5.1 update my Nexus 6 on Sprint loses a connection a few times per day. I get an exclamation point. I have read this is specific to users of Sprint and T-mobile. I use Sprint. To correct this.. rather than restart the phone I activate airplane mode for a couple seconds. I was REALLY hoping that the 5.1.1 update would correct this. Nope. I have seen posts for this on the Google forum, but so far no solutions or solid reasons why it only affects Sprint and T-mobile devices. As I stated before.. this started AFTER the 5.1 update.
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Oct 24, 2015
Drop-down shade notification defaults to charging only. Once changed it doesn't hold the change.
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Jun 2, 2014
This just started happening recently. I'll be sitting with a full LTE connection reading news when suddenly pages will stop loading in Chrome. Trying to launch Facebook or any other connected app at that point won't work. Check settings and I have full bars and all white/gray, not orange indicating a lost Google connection. Only thing that resolves it is to reboot the phone. It will work fine after that until a later date when the same thing happens. Not a tower issue either as this happens everywhere. Stock Nexus 5, not rooted and on T-Mobile.
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Oct 18, 2015
my friend nexus 5 got water damage. he opened it up and cleaned the corrosion. when he put it back together one pin was short circuited and smoked a lil. but then he removed the pin and able to boot the phone. it goes to the google then to the flying color dots but stuck there forever.
i tried adb, it says connection: closed.
so i tried fastboot oem unlock and suceeded
i try able to fastboot flash recovery.img to TWRP, but after flashed, the recovery is still stock recovery.
I go back to fastboot and saw unlock was not there anymore.
so why is the unlock doesn't stay and the flashing in fastboot doesn't get updated.?
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Nov 16, 2015
So, a month or so ago I updated my phone to L without a hitch. This morning, I tried to begin moving to M, but I can't get my computer to recognize that the phone is connected to a USB port.
I'm running the latest Win 7 Pro build (current patches), I've tried using every USB port on the box, and I've tried four different cables. The Nexus will charge off the USB, but the PC will not connect to it, so I can't perform any of the flashing commands. Dev options are set on the phone, ofc.
I should note that I can't get the Device Manager to see anything connected, either, so it's not trying to update drivers or anything. Besides, I believe those are current, since everything worked a month ago.
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Jun 2, 2015
Flashing a ROM and got stuck on the checking connection page in set up if so how did you fix it?
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Dec 24, 2015
It says no connection. But I can connect with youtube or google chrome. How do I resolve this item?
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Nov 27, 2014
So my phone just lost cellular connection. No bars no nothing. When i put my sim to other phone everything works . So i want to know is there any way to test if my nexus 5 hardware is failing or is there any other bug/fix what can i do to get this work. My phone detects sim card, it detects services but says cannot connect to this network right now, try again later.
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Aug 31, 2014
My nexus 5 wont automatically connect to saved wifi anymore.
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Jun 27, 2015
Every time that I have been connected to WiFi my phone drops 3G connection.
The only way to get it to reconnect is to restart the phone. After restart the 3G is working perfect for as long as i have been able to test it, but as soon as i connect to WiFi it stops again.
Model: D6633
Android: 5.0.2
Mobil operator/supplier: 3 Sweden
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Jan 28, 2015
Bluetooth communication with my dell laptop was lose after 30 second even if i made the duration of availability is ultimate.Also id and manufacturing of mobile ( mobile information) is not registered
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Jul 4, 2012
I have established bluetooth recognition on my MacBook Pro and iPhone. But it won't hold the connection for more that a second. The message on my computer says the iphone bluetooth is off or out of range. Neither of these are true. Any thoughts about why bluetooth connection continues to drop?
Info:
iPhone 4, iOS 5.1.1
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Jun 18, 2010
I have an e71-3 on the '3' network.I can connect my phone to my laptop and use it as a modem, using the USB cable... but it ALWAYS drops out. It hasn't made it to 1 hour of connection time yet -> and dropped out about 30 times before one hour.Average seems to be at around 25 minutes, but, last night was 47 minutes, and this morning i checked at 15minutes 30secs and it had already dropped out.Is this something that updating firmware can fix? Or am I just left with a stuffed phone that I can't use as a modem? Is it worth trying a different program to connect to the internet? (I doubt it?).
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Jul 17, 2015
Is it purposely designed that Z3+ dual automatically drops data connection in calls? or it's just something wrong with my phone? For me it is necessary to go online while talking on the phone at the same time. I've tried to deactivate one of the SIM and the same problem persists.
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