Google Nexus 5 :: Windows PC Will Not Recognize Phone Connection
Nov 16, 2015
So, a month or so ago I updated my phone to L without a hitch. This morning, I tried to begin moving to M, but I can't get my computer to recognize that the phone is connected to a USB port.
I'm running the latest Win 7 Pro build (current patches), I've tried using every USB port on the box, and I've tried four different cables. The Nexus will charge off the USB, but the PC will not connect to it, so I can't perform any of the flashing commands. Dev options are set on the phone, ofc.
I should note that I can't get the Device Manager to see anything connected, either, so it's not trying to update drivers or anything. Besides, I believe those are current, since everything worked a month ago.
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Jul 31, 2014
When I connect the phone to the compute w/ a USB cable (yes, the one that came with it), the computer does not recognize it as a device. I've checked and the phone's settings as "Connect as:
Media Device (MTP)" checked.
When I connect it, it shows in the Device Manager as "Android Device -> Google Nexus ADB Interface"; but the computer can't access it via MTP, and ADB lists no devices.
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Jul 5, 2014
I'm trying to transfer some photos from my Nexus 5 to my PC. I've attached the Nexus 5 via USB. The Nexus 5 charges. The PC does not recognize the Nexus 5. Prior to the latest Android update I was able to successfully transfer music to and from the Nexus 5 using the USB connection. I made sure Media device (MTP) was selected under USB connection.
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Feb 22, 2016
For some reason my laptop doesn't read my phone, works on my pc fine but i'm trying to fix it for my laptop. My phone only charges, can't access the files. My USB configuration is set to MTP, it defaults to Charging only but even if i switch it back and forth it does not work
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Aug 20, 2015
I have not been able to connect the phone since the windows 10 upgrade. It never finds the device.
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Dec 20, 2014
With the screen being nice and big, is there any way to enable multiple windows / multitasking on the Nexus 6?
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Oct 19, 2015
After running the update, while connected to my data and wi-fi my nexus tells me there is no data connection, how do I fix this?
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Feb 25, 2014
This is bizarre, everything was fine until this morning, not sure what's going on but the phone still comes up in Windows 8 file explorer, however as soon as I click the Internal Storage directory, file explorer stalls as the green progress bar slowly crawls along and eventually times out.
The phone says it's in MTP mode.
I looked at the driver supporting this phone for Windows 8 and it says it's from 2006. I found a link for installing thhe Google USB driver but there is no instructions for installing it in Windows 8, the phone not connecting to the computer in MTP mode which isn't an issue for me.
Rebooted the phone and tried again, no luck.
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Aug 27, 2015
My Nexus 5, can't find my SIM card, or others SIM card.
He says 'No SIM card, no service'. Also i can't change from 2G or 3G it's unpossible.
What can I do? I flashed the Xtraslim rom. Also flashed the RADIO and Bootloader, all with TWRP 2.8.0.1.
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Jun 19, 2015
I've done everything from resetting my computer, uninstalling and re installing everything, downloaded the drivers off of the Samsung website, tried a bunch of cords other than my own that came with the phone and debugging my phone, I've about had it with trying to figure out why it wont work.. all i want to do is download my music file on to my phone.
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Oct 13, 2015
no files are appearing on my laptop screen when I plug it in via USB. It registers the phone as a nexus but none of the phone files are showing up. I have just updated to 6.0 Marshmallow, could this be the reason? the other posts are not useful as the setting screens have changed.
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Feb 19, 2014
I just recently purchased a Nexus 5. I was a Windows Phone 8 user so this is a big change for me since this is my first ever Android device. With my Windows Phone, one thing I used to use a lot was the calendars. Whatever I would put in my phone would go onto my Calendars app in my Windows 8 laptop and reversal. It'll popup and give me notifications. With Android, I have noticed I can't do that. I am now using Google Calendars. What is a solution I can use so that whatever reminder I put in my calendars in my Nexus goes directly to my computer and I get notifications automatically?
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Jan 2, 2016
Why can't I see my Nexus 5 when I connect it to a Windows 10 tablet?
I can connect through Bluetooth but then only get an option to sync contacts but no option to transfer pictures.
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Jan 14, 2016
I lose data connection, it will say NO SERVICE, then it pops back up. I have always and still do have texting issues with this phone.
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Sep 23, 2014
If I plug my N5 into my PC via the stock USB cable and boot into the Bootloader (PWR+VOLDN) then it will allow me to flash the original N5 firmware, located here: [URL] ....., this would indicate to me that there is no issue with the actual devices ability to transfer files via USB connection..
For some strange reason my phone will allow me to push a full factory image to it and will also process any Fastboot commands that are sent to it but as soon as you boot into something like TWRP and try to control the phone's ADB functionality it will not find the device at all! The new MTP option in TWRP 2.8 will allow my computer to see my phone's MTP connection for about 1 second and then will immediately disconnect, the same happens when trying to connect to MTP from within Android too.
USB debugging doesn't show that it is connected when my phone is plugged into my PC and Windows makes the 'device connected' sound and then straight after makes the 'device disconnected' sound...
I am certain that this is an issue with my handset's hardware or software rather than any of the computers or cables... I have tried 3 different cables (including the stock cable) and also three different computers (Windows 8.1 @ Work, Mac OS X @ Work and my own personal PC running Windows 8.1 & Ubuntu @ Home)... All OSs and all computers run into exactly the same issue, device connects briefly and then disconnects.
I have troubleshooted issues relating to the driver. This is not the issue... Device Manager cannot even see the hardware after the disconnect.
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Aug 12, 2014
Nokia Icon received last week from Verizon. I generally like the phone and am excited about using it since I am a Windows user and want to take advantage of using my phone with Windows PC. Heard great things about this phone and wanted to try it after years of Android use. I have heard complaints about lack of apps but I am not an apps user except for the most basic ones. My problem is more with connecting to other devices. After receiving phone, downloading updates to installed apps out of the box, I have had problems with connecting/staying connected to WiFi. Had to reboot phone to get any recognition of networks. Working better now. Bluetooth is the current problem.
Phone does not recognize radio. Just searches and searches. Talked to both Verizon and Alpine Stereo. Alpine says I need to update a file since the head unit is four years old. Took Icon to my wife's brand new Escalade and it will not recognize it either. Just searches away. So, four year old or brand new units don't seem to have been set up for Windows phones.
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Nov 18, 2015
I have just bought a Netgear EX6200 Extender and a Netgear AC785 SIM card router with a 4G SIM inserted. The initial setup was perfect and I was able to use my Nexus 5 to access the internet via the EX6200 from all over the house. But after two days, for no apparent reason, my Nexus 5 (Marshmallow) suddenly could not get past "Obtaining IP address" when trying to connect to the EX6200 although my PC was able to connect properly with no problem (and I was also able to connect the phone successfully direct to the AC785 router).
To try and solve the problem I reset both the AC785 and the EX6200 to their factory defaults and went through the same setup procedure as before. Now, although I can connect to the internet from my PC and my wife's Samsung tablet (Android) my phone still will not connect. After a bit of a pause whilst "Obtaining IP address", it shows as "Connected but no internet access"
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Dec 1, 2014
I keep getting a message telling me my connection lost but I dont loose signal in my phone or wifi I have my phone set up to work optium online
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Jul 31, 2014
I'm having some difficulty with doing this. Recently, a family member of mine had purchased a stereo system, more specifically, the LG mini hi-fi cm4320. Everything about the system seems to be functional except for USB port to mp3 capability. From the outside, it would appear that this should function the same as if it were a car stereo/radio system with the same USB connection option. Each time I try establish connection with my phone, the system's screen flashes "search/no USB", switching between the two. Is this an issue with my phone or the stereo system itself? In any case, how do I go about correcting it.
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Jul 16, 2015
I have serious connectivity issues with my Nexus 5. Most of the time I am only picking up 2G signal, sometimes the connection drops completely. However, I had a very unstable 3G/H/LTE connection for a few minutes sometimes in the last days.This started after changing the battery and upgrading from Cyanogenmod 12 to 12.1. Unfortunately I did both changes at the same time, so I am not sure what caused this problem.
The following things I could rule out/test:
- Another phone (Nexus 4) picks up H+ with my sim
- My phone doesn't pick up 3G/H/LTE with another (working) sim
- I have checked the connections of the both cables running alongside the battery, I also checked the cables itself.
- I fiddled with the apn settings, also I never touched them before and everything worked fine.
- I have updated the radio image.
The one thing I couldn't try is flashing an older cyanogenmod 12, because I have no backup and couldn't find one online.
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Jan 31, 2016
When i use LTE I get full bars and everything works fine for a couple of minutes. Then I lose connection. I can not open any webpages, update Twitter or anything else. The bars are full and the 4G icon is there. If I run a couple of apps like LTE Discovery or Network Signal Strength, they both show that I am connected with good quality. But nothing on the internet works. I have checked the APN. It is correct.
If I deactivate cellular data and switch it on again, I have connection for a few minutes again.
If I set it to 3G only, everything is working fine.
I have tested my sim in my wife's iPhone and it works fine, no connection drops.
The phone has been laying around for a while. I just started using it again, but I can not get what could cause this behavior.
I am on Android 6.0.1.
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May 28, 2015
Since the 5.1 update my Nexus 6 on Sprint loses a connection a few times per day. I get an exclamation point. I have read this is specific to users of Sprint and T-mobile. I use Sprint. To correct this.. rather than restart the phone I activate airplane mode for a couple seconds. I was REALLY hoping that the 5.1.1 update would correct this. Nope. I have seen posts for this on the Google forum, but so far no solutions or solid reasons why it only affects Sprint and T-mobile devices. As I stated before.. this started AFTER the 5.1 update.
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Oct 24, 2015
Drop-down shade notification defaults to charging only. Once changed it doesn't hold the change.
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Jun 2, 2014
This just started happening recently. I'll be sitting with a full LTE connection reading news when suddenly pages will stop loading in Chrome. Trying to launch Facebook or any other connected app at that point won't work. Check settings and I have full bars and all white/gray, not orange indicating a lost Google connection. Only thing that resolves it is to reboot the phone. It will work fine after that until a later date when the same thing happens. Not a tower issue either as this happens everywhere. Stock Nexus 5, not rooted and on T-Mobile.
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Oct 18, 2015
my friend nexus 5 got water damage. he opened it up and cleaned the corrosion. when he put it back together one pin was short circuited and smoked a lil. but then he removed the pin and able to boot the phone. it goes to the google then to the flying color dots but stuck there forever.
i tried adb, it says connection: closed.
so i tried fastboot oem unlock and suceeded
i try able to fastboot flash recovery.img to TWRP, but after flashed, the recovery is still stock recovery.
I go back to fastboot and saw unlock was not there anymore.
so why is the unlock doesn't stay and the flashing in fastboot doesn't get updated.?
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Jun 2, 2015
Flashing a ROM and got stuck on the checking connection page in set up if so how did you fix it?
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Dec 24, 2015
It says no connection. But I can connect with youtube or google chrome. How do I resolve this item?
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Nov 27, 2014
So my phone just lost cellular connection. No bars no nothing. When i put my sim to other phone everything works . So i want to know is there any way to test if my nexus 5 hardware is failing or is there any other bug/fix what can i do to get this work. My phone detects sim card, it detects services but says cannot connect to this network right now, try again later.
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May 26, 2014
I'm not sure if this is a new issue or it has happened all the time and I just now noticed it. My Nexus 5 will drop wifi connection for just a split second every few minutes. I created a Tasker profile to do something whenever it connected to my wifi, and the profile kept firing constantly. I finally realized my phone was dropping wifi connection. It immediately reconnects, and it is so fast I wouldn't have noticed it if it weren't for Tasker. It is fast enough that it doesn't affect my Pandora streaming.
I have tried rebooting the phone, the router, etc., but the problem persists. I don't think it is a router issue, because my Galaxy Nexus doesn't have the same troubles.
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Aug 31, 2014
My nexus 5 wont automatically connect to saved wifi anymore.
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Jan 18, 2016
I have installed and reinstalled the Android SDK multiple times with no luck. ADB recognizes the phone just fine but when I boot into fastboot, and plug the phone in, nothing happens. I run the command fastboot devices and nothing. And on my phone it still says to please connect to USB cable. However, it already is connected. I followed the guide over in the general section and I'm stuck on testing the fastboot connection. I have followed everything that it stated to do and download.
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