Galaxy S6 Edge :: HP With Windows 8 Won't Recognize Phone
Jun 19, 2015
I've done everything from resetting my computer, uninstalling and re installing everything, downloaded the drivers off of the Samsung website, tried a bunch of cords other than my own that came with the phone and debugging my phone, I've about had it with trying to figure out why it wont work.. all i want to do is download my music file on to my phone.
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Jul 3, 2015
I have been trying to connect my s6 edge to win7 without luck. I have tried the following (solo and mixing some changes) :
upgrade to latest Kies3
install Smart Switch
install Samsung USB driver
change the PC USB port
enable and disable the developers option
enable and disable the USB debugging
all resulted in the PC to be charging the s6 edge battery.
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Jul 19, 2015
Galaxy S6 Edge - get "unable to recognise your fingerprint" message - gives "Emergency Call" only option (why not "Backup Password" option) - trying to tap on Backup Password doesn't work on the "Power On" screen doesn't work and the "unable to recognise fingerprint" message pops up after about 5 seconds. I've tried tapping on the "Backup Password" option about every time - no luck. How can I access my device???
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Nov 16, 2015
So, a month or so ago I updated my phone to L without a hitch. This morning, I tried to begin moving to M, but I can't get my computer to recognize that the phone is connected to a USB port.
I'm running the latest Win 7 Pro build (current patches), I've tried using every USB port on the box, and I've tried four different cables. The Nexus will charge off the USB, but the PC will not connect to it, so I can't perform any of the flashing commands. Dev options are set on the phone, ofc.
I should note that I can't get the Device Manager to see anything connected, either, so it's not trying to update drivers or anything. Besides, I believe those are current, since everything worked a month ago.
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Nov 5, 2015
I've been noticing this happening for awhile now.. for some reason my app windows will close randomly- no warnings, no errors, i tap the Recents key and apps that i had open are now gone.
There doesn't seem to be any pattern or consistency to this, i'll just eventually notice after doing things in other apps, that when i tap the Recents key, one (or more) have closed- in some cases i've had multiple apps open and they've all closed- ie, tap the Recents key and it's blank.
For example, just recently i had the Facebook app open (along with a few others), and when i went back to open it from the Recents key, it was gone. i've also noticed the same thing happen with the Instagram app, but i believe there are others..
So I'm assuming this isn't supposed to happen? my only thought was maybe apps are crashing when too much stuff is open at once, thought it's a pretty high end phone, and i typically only have 3-4 apps open at the same time, at most.. or maybe apps are closed automatically if they're open for too long with no activity? i can say that in some of these cases the apps had been open for hours or in some cases days by the time i noticed they were closed..
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Aug 12, 2015
Just to be more specific, the phones charges, but if I want to use it as media device, I'm told you have to unlock it, fine, but when I finally get to see my storage on my PC screen, after a couple seconds it disconnects, meaning I don't see it anymore, anywhere on my PC, but phone still charges.
Couple of seconds afterwards, back up again..as you imagine, backing up photos/videos is impossible, I don't have the time to transfer huge amount of data before I'm prompt with a message telling me it has been cancelling due to not finding the file anymore..
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Jul 5, 2015
I just got a new samsung s6 edge previously an apple user and really annoyed by this phone, all I hear from friends is apple is so crap well I've never had an issue with iphones for me they worked how they were meant to work, now I have the s6 edge and problem after problem doing the most basic of things, the most annoying of which is photos.
I'm trying to drag photos from the dcim folder of the phone to my windows 8.1 desktop, obviously connected by usb I have the drivers installed etc have used both the mtp and ptp options in phone, neither option works each time I drag to desktop all the windows close screen turns grey like explorer crashes and the desktop refreshes, also done copy and paste does the same thing.
I don't want to use software as only way to do it which is slow and laborious is like google photos etc. surely if its treated as a storage device just copy and drag, really annoyed as it should be so simple.
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Dec 18, 2015
My phone has no problems recording video and the auto rotate function seems to work fine as well. However, if I take a video in portrait mode on my phone, transfer it to my windows 7 computer and play it, it plays in landscape mode (sideways). I've tried VLC player and windows media player and they both play portrait taken videos in landscape.
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Apr 26, 2015
I'm having some issues on transferring files from my computer to my Galaxy S5 (SM-G900M) running Android 5.0. The strange part is that when i put it on Download mode Odin recognizes it perfectly, but when it is turned on, i can't even select between MTP and camera mode because the phone doesn't identify the connection, nor does the computer. Also, my phone does not recognize any of the SD cards i insert on it.
I've tried changing cables, updating and downgrading android and nothing makes it recognize both usb connections and SD card. There is a way to force connection somehow?
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Apr 22, 2012
I've tried uninstalling all the usb drivers and re-installing them, I've installed (multiple times) the latest 6.1 desktop manager. I've tried different cables and different usb ports but I can't get my pc to recognise my phone.
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Oct 14, 2015
When I try to access my phone the only option is a keyboard and not a finger swipe panel. I put in my alternate password many times then get error saying cannot verify your finger print wait 30 secs try again
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Oct 14, 2015
My samsung s6 edges gets too hot. Is it natural that samsung s6 edges cpu temperature Can be high as 57c to 75c? I was about to sell my phone. Now im not sure.
Cooler master software says phones temperature is about 38 c.
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Oct 15, 2012
What software do I need to connect my blackberry bold 9700 to my PC? My windows 7 does not recognize device.
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Apr 7, 2010
I have been successfully connecting my 8330 to a desktop PC running XP for quite a while. The device sw is v4.5.0.175. I recently got a new Lenovo T410 laptop, running Windows 7. I have downloaded the DM software (v5.0.1) and verified that my device SW is up-to-date, but the laptop is still not recognizing that the device is connected (via USB). I've tried it in all the USB ports on the laptop, and also followed all the steps detailed in KB13146, with no luck. I can't find anything in any of the forums that reference Windows 7.
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May 6, 2012
i have this problem whit my iphone 3Gs 32GB when i plug it on my Lap Top windows doesn´t recognize im pluggin it so i can´t sync my iphone whit iTunes and worst i tried to restore my iphone now i got that screen when you need to restore iphone whit iTunes obviously i can´t restore it cause windows doesn´t recognize my iphone
Info:
iPhone 3GS, Windows 7
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May 15, 2012
My PC Windows XP does not recognize the USB connector of my Iphone 3G.
Info:
iPhone 3G
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Dec 9, 2014
When I conect the iPhone 6 to my computer (Windows 7), don't recognize it. Already installed the new version of iTunes and don't has problems with the
iPad 2 and remove the older iPhone from the account. I go to Control panel (Device Manager), but the iPhone don't appear and also with other cable and try in all USB ports of the computer. I don't know what to do?!?!
Info:
iPhone 6, iOS 8.1.1
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Apr 22, 2015
My galaxy S6 doesn't recognize my fingerprints and asking for backup password. I don't have any backup password.
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Sep 14, 2015
I just got a Samsung s6 edge and I am wondering if there's a way to put apps like whats'app instagram etc on the edge. You can do that on the note edge but I can't seem to figure it out on the s6 edge.
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Aug 10, 2015
I just got the S6 Edge today and set it up. I've noticed that the phone heats up a lot when under a heavy load, which I understand, but when I'm holding it, it feels like it could almost burn me. The phone is not overheating, although when it does heat up I do notice the performance drop. None of this is a dealbreaker, I just wanted to know, is it normal for the phone to get so hot? Is it just because the phone's outer casing is metal and glass rather than plastic that it feels like this?
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Jun 26, 2015
Edge get quite hot with normal use. When I say hot I don't meant not able to touch the phone but the aluminum bezel especially gets quite hot. I haven't noticed it in the past with my previous sapphire black probably because I've has a case on it.
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May 22, 2015
How do I delete an app on Edge 6?
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Dec 21, 2015
I had my phone since April 2015 and never had any problems until 3 days ago. When my phone is not using wireless internet (like when I leave my house) and it switches to Mobile Data (4G) it overheats in a matter of minutes and battery starts draining super fast.
I tried the same thing at home, when im using wireless, everything is perfect, no overheating when playing games or using apps and battery life is normal, but when I turn off wireless, the battery drained by 10% in just 2 minutes and the temperature got uncomfortably hot it hurts to even hold the phone.
I have tried Factory Reset like many suggested but that didn't work, it's still causing the same problem. I dont even know why it started doing this, it was fine for 8 months and it's not like I installed anything new lately.
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Apr 7, 2010
I have been successfully connecting my 8330 to a desktop PC running XP for quite a while. The device sw is v4.5.0.175. I recently got a new Lenovo T410 laptop, running Windows 7. I have downloaded the DM software (v5.0.1) and verified that my device SW is up-to-date, but the laptop is still not recognizing that the device is connected (via USB). I've tried it in all the USB ports on the laptop, and also followed all the steps detailed in KB13146, with no luck. I can't find anything in any of the forums that reference Windows 7. Can anyone provide help to resolve this problem?
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Jun 29, 2014
I Have had my iPhone 5s since December 2013 and my problems have been getting worse. I have a Asus(PC) with windows 8. My iPhone will connect to my computer but is not recognized in itunes. I have tried a different cord, updating the drivers, restarting drivers, updating both phone and iTunes, and I have uninstalled and reinstalled iTunes. i have also looked at what apple says to do to and non of it has worked for me.
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Sep 29, 2015
The phone won't recognize or charge with the cable. I sent the phone away for repair only to get a response from Bell saying the issue is not covered under warranty and is unrepairable. When I received the phone back I found out it will still charge with the wireless pad I bought. What are my options?
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Nov 28, 2015
When the phone is kept idle the charging time says 45 min but when i start using it da charging time goes upto 1 hour 30 minutes??? Do i need to change my battery. I am using s6 edge ....
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Nov 29, 2015
My s6 got wet in the rain yesterday. First it said it was too cold to charge and now it's saying it's too hot. I've put it into safe mode.
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Dec 7, 2015
Almost every day my phone is very slow to respond, hangs (like Windows XP used to do), the screen won't stay on long enough for me to swipe my security pattern, etc. It's very aggravating and had been for the last two phones (HTC DNA, Samsung S6 Edge) and in very close to jumping ship to either Apple or Microsoft (ugh, I shudder at the thought).
What can I do to find out what is affecting my phone or is this something I can expect from an Android phone on the Verizon network?
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Jun 25, 2015
Ok so i droped my new galaxy s6 edge and i thoight i was all right untoll my phone rebooted and stuck in safe mode now i realised my bottem volume buttomvis stuck down.
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Dec 29, 2015
I now have a new phone (6 edge) and a new device. I have followed all the instructions and have been unable to pair it,
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