When I try to access my phone the only option is a keyboard and not a finger swipe panel. I put in my alternate password many times then get error saying cannot verify your finger print wait 30 secs try again
View 1 RepliesI just got my S5. I am trying to add a much needed added layer of security to the device through either a password or finger print. I have gone through the process of enabling both, each time when I return the lock screen it is not enabled?? Settings clear show it is on.
I restarted the device, upon restart the finger print scanner was enabled upon restart. but once i return back to the lock screen it is gone. Why they wont stay enabled or enable at all?
Figured out it was set to only enable after 10 mins of no activity.
My fingerprint is not being recognized by my Samsung Galaxy S6, my back up password is not working even though I'm pretty sure it's correct but maybe i have forgotten it I don't know BUT the other problem is I can't access Samsung device manager online because my Gmail account I have created on my phone requires the 2 step-verification thing where a code is sent to my phone first for me to type into my computer but since I can't access my phone I can't view the code!
View 1 Replies View Relatedtrying to unlock phone with finger print and it doesn't recognise how do I unlock
Info:
iPhone 5s, iOS 8.1
had a slight injury to my thumb and now my phone no longer recognizes the print.?
Info:
MacBook Pro, iOS 7.1
In the Screen Lock Type setting I have Fingerprints. At times when I wake the device it looks for me to use my saved fingerprint, but most times it still expects me to use swipe style to unlock.
View 5 Replies View RelatedMy samsung s5 passcode and finger prints not working ...i can not access my phone what should i do...
View 1 Replies View RelatedI couldn't open my samsung s5. I don't have alternative password.. How could I open it?
View 1 Replies View RelatedMy finger print won't scan and I forgot my backup password
View 4 Replies View RelatedHas noticed there finger print unlock slowing down? I swear it is 2x to 3x longer than when new, restart phone regularly so I am not sure why. Just curious if it's just me.
View 6 Replies View RelatedNew T-Mobile Galaxy S6. Is there a way to set the screen-time for the fingerprint log-in feature to display longer. Sometimes my login screen stays up long enough to press my thumb print, but many times it appears and disappears before I can log in. Is there a setting to increase the time it stays visual?
View 6 Replies View RelatedMy finger prints are damaged with callus and the screen won't read them. I want to disable and go back to a simpler system.
Samsung GS5 with Android 5.0.
Today after having my beloved Samsung Galaxy 6 for over a month, the finger print scanner didn't recognize my finger print. I don't have a back up password (or if i do i don't remember it) so I just typed in something so i could sign in with my google account. I typed in my correct email and password but its saying my password is invalid. I know its not invalid because I just used it on my computer. So now i really stuck..what do i do? Do i just wait and go into a mobile store?
View 1 Replies View RelatedMy galaxy S6 doesn't recognize my fingerprints and asking for backup password. I don't have any backup password.
View -1 Replies View RelatedMy fingerprint scanner has stopped working totally. I have erased all finger prints but I can't re-register any.I have the latest software, I have rebooted but nothing works?I don't want to send it away as I don't have a spare phone.
View 7 Replies View RelatedEvery time I use finger print to open my phone it always ask for PIN straight after, how do I turn off the PIN I just want to use finger print to open my phone?
View 2 Replies View RelatedChanged from Z3 to Z5 2 mths ago. The Z5 battery drain really fast. Same usage, same app, same setting as my Z3, but the battery last way way shorter, about 60% of my Z3. Really disappointed.. Another thing is the thumb print sensor.. When you 1st register, its all accurate and good. After sometime, (typically a few days), the accuracy of the sensor will be out.. I need to rely on luck to unlock my screen by thumb print.
View 9 Replies View RelatedThe finger print scanner stopt working. But when trying the pincode it says the pincode is not the right one. I'm sertain the code is the good one.
View 3 Replies View RelatedThe fingerprint scanner just stopped working. It was working fine, then it stop detecting any finger prints and I even tries to reset it, but it wouldn't let me, I kept getting an error message as soon as I tried. I really don't want to have to get this phone replaced already?
View 9 Replies View RelatedI have been using the phone for past two weeks and having issue with the fingerprint scanner. The scanner stops working all of a sudden for no reason and then the phone needs to be rebooted to make the scanner function. I updated my phone with the latest patch .83..
View 1 Replies View RelatedOkay so ever since the last update i have been having trouble with my finger print sensors. After I reboot my phone the fingerprint sensors works fine, but after few hours it would randomly stop working. And so I erased all the data on my phone (Factory Data Reset). It did the same thing. What should I do? I bought my phone on march. So I can not really exchange it?
View 1 Replies View RelatedMy finger print scanner suddenly stopped working out of nowhere. I tired rebooting the phone and a factory reset.Nothing seems to work. The fingerprint scanner will work once in a while but it's rare.
View 4 Replies View RelatedMy finger print scanner seems to only work about 10% of the time.
View 6 Replies View RelatedI have a new replacement iphone 4 but the phone is not recognizing my fingers to operate.
Info:iPhone 4
Starting this morning my iPhone's Touch ID will not recognize when you place a finger on it, even though I turned the phone off and then back on.
Info:
iPhone 5s, iOS 7.1.2
Everytime I press the power button on my Samsung to wake it up, it automatically comes up with the 'no match' message, thinking that there is always a finger on the button, meaning it instantly sends me to the back up password screen.
When on the fingerprint set up tab in settings it still thinks that a finger is placed on the home button, if I try to add a new fingerprint I can leave my phone laying down without touching it and the phone starts adding up in percentages as if I was adding my own fingerprint, yet I'm not even touching it.
so I've had my Galaxy S6 and the fingerprint sensor has always worked fine. Yesterday it worked great all day long at work, then when I got home, it wouldn't work at all. I rebooted and still it wouldn't work, I cleared cache and data, did the hardware test, and it passed. It still didn't work, so I erased the fingerprints, and retrained my right thumbprint only. Now it seems to unlock with any finger of anybody! As long as they touch lightly, it unlocks about 90 percent of the time.
View 3 Replies View RelatedIt has been working fine since getting the phone only having to use password once . thee was an update yesterday to 5.1 or similar so not sure if this has an impact. im sure my password is correct but saying its wrong... also saying I can unlock via google account but haven't set that up .. at least I don't think I have
View 2 Replies View RelatedGot my new phone yesterday. Apparently I did the fingerprint set up but now it doesn't recognize my fingerprint and what the backup password is. I can change the regular access password but apparently that is different than the backup password needed for the fingerprint set up.
View 9 Replies View RelatedGalaxy S6 Edge - get "unable to recognise your fingerprint" message - gives "Emergency Call" only option (why not "Backup Password" option) - trying to tap on Backup Password doesn't work on the "Power On" screen doesn't work and the "unable to recognise fingerprint" message pops up after about 5 seconds. I've tried tapping on the "Backup Password" option about every time - no luck. How can I access my device???
View 2 Replies View RelatedI knew I shouldn't have updated right away. Now post update my phone is not reading my thumbprint and just wants me to manually enter my passcode, and I don't remember it. What do I do to recover the passcode?
View 3 Replies View Related