Galaxy S6 :: Why Doesn't Finger Print Recognition Work - Forgot Back Up Password
May 17, 2015
My fingerprint is not being recognized by my Samsung Galaxy S6, my back up password is not working even though I'm pretty sure it's correct but maybe i have forgotten it I don't know BUT the other problem is I can't access Samsung device manager online because my Gmail account I have created on my phone requires the 2 step-verification thing where a code is sent to my phone first for me to type into my computer but since I can't access my phone I can't view the code!
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Jun 8, 2015
Today after having my beloved Samsung Galaxy 6 for over a month, the finger print scanner didn't recognize my finger print. I don't have a back up password (or if i do i don't remember it) so I just typed in something so i could sign in with my google account. I typed in my correct email and password but its saying my password is invalid. I know its not invalid because I just used it on my computer. So now i really stuck..what do i do? Do i just wait and go into a mobile store?
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Oct 14, 2015
When I try to access my phone the only option is a keyboard and not a finger swipe panel. I put in my alternate password many times then get error saying cannot verify your finger print wait 30 secs try again
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Apr 27, 2014
I just got my S5. I am trying to add a much needed added layer of security to the device through either a password or finger print. I have gone through the process of enabling both, each time when I return the lock screen it is not enabled?? Settings clear show it is on.
I restarted the device, upon restart the finger print scanner was enabled upon restart. but once i return back to the lock screen it is gone. Why they wont stay enabled or enable at all?
Figured out it was set to only enable after 10 mins of no activity.
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Nov 6, 2015
My finger print scanner seems to only work about 10% of the time.
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Jun 27, 2015
My finger print won't scan and I forgot my backup password
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Apr 11, 2015
Has noticed there finger print unlock slowing down? I swear it is 2x to 3x longer than when new, restart phone regularly so I am not sure why. Just curious if it's just me.
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Oct 4, 2015
New T-Mobile Galaxy S6. Is there a way to set the screen-time for the fingerprint log-in feature to display longer. Sometimes my login screen stays up long enough to press my thumb print, but many times it appears and disappears before I can log in. Is there a setting to increase the time it stays visual?
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May 4, 2015
In the Screen Lock Type setting I have Fingerprints. At times when I wake the device it looks for me to use my saved fingerprint, but most times it still expects me to use swipe style to unlock.
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Dec 9, 2015
My finger prints are damaged with callus and the screen won't read them. I want to disable and go back to a simpler system.
Samsung GS5 with Android 5.0.
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Mar 26, 2015
My samsung s5 passcode and finger prints not working ...i can not access my phone what should i do...
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Jul 22, 2015
I couldn't open my samsung s5. I don't have alternative password.. How could I open it?
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Jul 2, 2012
I keep sliding my finger across the unlock bar but it doesn't work. Whereas the double-click music player works fine. Has my phone locked itself? It was fine an hour ago.
Info:
iPhone 4,
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Oct 22, 2011
Sometimes when scrolling Pulse News Reader, things like emails, etc. the screen seems to freeze. I have to use multiple fingers or put device to sleep and awaken to continue scrolling with a single finger.
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Jan 12, 2010
I have a Blackberry curve 8520 and I' ve put the password to try it ,but I dont what it anymore and is not possible to take it away. Also the Tim shop in Italy told me that is not possible to take it away ......is true ?
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Jun 6, 2014
I forgot my password for icloud and I can't in to change it because it won't accept my date of birth. What can I do?
Info:
iPhone 4, iOS 7.1.1
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Dec 6, 2014
trying to unlock phone with finger print and it doesn't recognise how do I unlock
Info:
iPhone 5s, iOS 8.1
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Jun 24, 2015
how to unlock s5 finger don't work or pin without factory reset?
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Mar 30, 2012
my friend forgot his password the birth date for security doesnt works and the alternate email also doesnt works who shall i contact.
Info:
iPhone 4, iOS 5.1
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Nov 7, 2014
My fingerprint scanner has stopped working totally. I have erased all finger prints but I can't re-register any.I have the latest software, I have rebooted but nothing works?I don't want to send it away as I don't have a spare phone.
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Dec 5, 2014
had a slight injury to my thumb and now my phone no longer recognizes the print.?
Info:
MacBook Pro, iOS 7.1
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Nov 2, 2015
Every time I use finger print to open my phone it always ask for PIN straight after, how do I turn off the PIN I just want to use finger print to open my phone?
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Jun 13, 2015
Can't remember back up PIN. Battery removal didn't resolve. Went to android device manager and changed the password, but the old back up PIN question pops up and I can't get into my phone.
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Mar 25, 2015
Changed from Z3 to Z5 2 mths ago. The Z5 battery drain really fast. Same usage, same app, same setting as my Z3, but the battery last way way shorter, about 60% of my Z3. Really disappointed.. Another thing is the thumb print sensor.. When you 1st register, its all accurate and good. After sometime, (typically a few days), the accuracy of the sensor will be out.. I need to rely on luck to unlock my screen by thumb print.
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Mar 25, 2015
The finger print scanner stopt working. But when trying the pincode it says the pincode is not the right one. I'm sertain the code is the good one.
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Aug 19, 2014
The fingerprint scanner just stopped working. It was working fine, then it stop detecting any finger prints and I even tries to reset it, but it wouldn't let me, I kept getting an error message as soon as I tried. I really don't want to have to get this phone replaced already?
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May 27, 2011
I have been using the phone for past two weeks and having issue with the fingerprint scanner. The scanner stops working all of a sudden for no reason and then the phone needs to be rebooted to make the scanner function. I updated my phone with the latest patch .83..
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May 22, 2011
Okay so ever since the last update i have been having trouble with my finger print sensors. After I reboot my phone the fingerprint sensors works fine, but after few hours it would randomly stop working. And so I erased all the data on my phone (Factory Data Reset). It did the same thing. What should I do? I bought my phone on march. So I can not really exchange it?
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Oct 14, 2011
My finger print scanner suddenly stopped working out of nowhere. I tired rebooting the phone and a factory reset.Nothing seems to work. The fingerprint scanner will work once in a while but it's rare.
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Jul 22, 2015
I forgot my alternative password & I don't want to reset my phone because I'll loose my Mother's pictures and videos....How do I get back into my phone, the fingerprint doesn't show anymore just an alternative password that I can't remember
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Jun 5, 2012
My iphone password screen will not accept my password. It doesn't work. How do I disable the password or reset it? This is the password that comes up after you slide the arrow to open the phone on the home screen. I have upgraded to the IOS 5 software
Info:
iPhone 4, iOS 5, How do I disable?
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