Got my new phone yesterday. Apparently I did the fingerprint set up but now it doesn't recognize my fingerprint and what the backup password is. I can change the regular access password but apparently that is different than the backup password needed for the fingerprint set up.
View 9 RepliesIt has been working fine since getting the phone only having to use password once . thee was an update yesterday to 5.1 or similar so not sure if this has an impact. im sure my password is correct but saying its wrong... also saying I can unlock via google account but haven't set that up .. at least I don't think I have
View 2 Replies View RelatedGalaxy S6 Edge - get "unable to recognise your fingerprint" message - gives "Emergency Call" only option (why not "Backup Password" option) - trying to tap on Backup Password doesn't work on the "Power On" screen doesn't work and the "unable to recognise fingerprint" message pops up after about 5 seconds. I've tried tapping on the "Backup Password" option about every time - no luck. How can I access my device???
View 2 Replies View RelatedMy galaxy S6 doesn't recognize my fingerprints and asking for backup password. I don't have any backup password.
View -1 Replies View RelatedI have a Samsung Galaxy S6, and for my unlock screen I use a pin. However, for some applications, I use a fingerprint unlock as well as a pin.
Recently, the scanner was unable to read my fingerprint so my phone disabled the fingerprint unlock option and came up with the notification "Enter backup password to verify fingerprint." I thought I remembered the right password, but apparently not, so I am unable to change or update my fingerprint at all.
From what I've read, a lot of people have problems on the lock screen, but my lock screen is fine since I use a pin, I just can't remember my backup password for my fingerprint. I've already tried Samsung's Find My Mobile, and I would really like to avoid doing a factory reset.
how I either reset my backup password or somehow change my fingerprint?
I can't seem unlock my device using fingerprint or backup password. The fingerprint animation isn't playing and doesn't recognise that I am swiping the home button.I have tried entering the backup password and it says I have entered it incorrectly when I am for certain entered it correctly.Changing keyboards doesn't fix this. Restarting the phone and removing the battery and SD card does not fix this.
I have previously registered for the Google Device Manager and have tried locking my phone, but that doesn't seem to work. Do I need to have an Internet connection or GPS on my phone to do that? If so, I can't connect to the internet or activate GPS due to it being locked. Is there any way around this?
I really don't want to factory reset my phone unless it's the only last option I have.And I have contacted Samsung support regarding this and am waiting for a reply. I will update if they have replied to my message.
My wife turned her Galaxy S5 on yesterday, slid her finger across the scanner to open the phone and it came up with the print not recognised message (as it has many times before). This time however, it did not allow her to scan her print again. the screen changed and asked her for a back up password, not a problem as she has done this a fair few times too, it just seemed strange that it only allowed one stroke of the scanner before asking for this. We have tried her back up password many times (and any other password we could think of) but the phone will not unlock, nor will it return to the normal lock screen and allow her to try her print again.
We have logged onto Android device manager and tried the lock screen hack (to obtain another password) but it just tells us that the screen is already locked so another password is not necessary.
I was at a Genius Bar earlier today and they gave me a replacement iPhone 4. I had my laptop with me to transfer everything over and the guy working commented that I shouldn't use data encryption on the backup, so I said fine and he deactivated the option. I believe it was at this point that I was asked to enter the password, which I did. After a long time processing, there was an error message at the end. I wish I could remember what it said, but the guy said it should be fine. He wiped my phone I was returning, and then we set about to restore my new phone from the backup. Only problem is now iTunes doesn't recognize the password from my encrypted backup (this is the only one available). I don't know if something was corrupted during the attempt to deactivate encryption, or if this could be something else? I am positive I know the password—I entered it earlier in the process, and besides, it's the same as my passcode.
I was basically ushered out of the store because the guy said he didn't know what else to do. He just muttered some stuff about third party programs which Apple doesn't support which could retrieve data from a backup. I asked how those could possibly work on an encrypted backup and he didn't seem to have an answer.
Info:
iPhone 4, iOS 5.1.1
i set a password to unlock my bb device. Three days ago a friend took the bb and tried to discover the password, he tried 8 times. After i tried to unlock the device inserting the right password but it dosen't recognize it. Now i'm so worried about lost all my data, casue i haven't done recently a backup. I hope someone would help me cause i have a lot of data in it and i cannot loose them. The one who tried to unlock the device said that after the 5th attempt he was asked to write blackberry, and now in place of asteriks there appears like normal characters.
View 1 Replies View RelatedIm locked out of my phone. Is there any way to unlock my galaxy s5 because my fingerprint wont accept the swipe and I cant remember my password.
View 1 Replies View RelatedIs there a way to "save/backup" a fingerprint credential externally so that it can be used after a full factory reset?
View 2 Replies View RelatedI have a Samsung S6 and my fingerprint is not recognized, I forgot my password and now I'm locked out of my Samsung s6. What's my passcode recovery options?
View 1 Replies View RelatedMy friend had his Galaxy S5 set to unlock with a fingerprint, however yesterday the strangest thing happened. It no longer asks for a fingerprint, it goes directly to the alternate password. I would like to clarify again that its not that it does not accept his prints like happens to a lot of people, it simply does not give the choice to use them. Now I don't know if he forgot his password or the phone wont accept it (like he claims) but he can't use the alternate password to log into the phone. He is completely locked out. As a last case resort I will back up whatever I can using my computer and reset it to factory defaults.
As a final note I've tried the google device manager to reset the password, his S5 does not appear on his account. I expect that is because it is not a gmail account but a school account using google apps.
I'm looking for a password storing app that may use the fingerprint scanner built into the galaxy s5 but I'm not sure if it exists.
Also, what else can the fingerprint scanner be used for?
My girlfriends S6 has now a faulty Fingerprint scanner and she also lost her security Password...
Googlemail is not "installed" Now she can't Bypass lock Screen.
NO ROOT.
How to Bypass lockscreen? (i know hard reset and restore. a backup is available but not here. she has her backup on her Laptop and we can Access her Laptop in a week)... Is there a way using adb?
Or is there a way to get a new backup from locked phone?
I locked my fingerprint password on Samsung S6 and cant remember Goggle username or password back up.
View -1 Replies View RelatedBeen locked out of my galaxy 6 cant use finger print and wont let me use password what can I do how do I reset my phone if I can not open it ????
View 1 Replies View Relatedfingerprint lock and can't remember alternative password on my S5 What should I do
View 1 Replies View RelatedI have GALAXY S5 AND I am trying to unlock my phone but I cannot because the fingerprint scanner does not appear at all and it asks only for alternative password that I cannot remember,,what should I do to make the phone ask for finger print.
View 2 Replies View Relatedfingerprint swipe locked up and asking for password. How do I get this password?
View 1 Replies View RelatedI have forgotten my password and to make matters worse, the phone wont accept my supposedly registered fingerprint.
I would like to avoid a reset...... I think I might be able to submit the correct password if I knew the requirements of the password, i.e. #letters, #numbers, caps, special char etc etc.
I love my S5. Have been using the fingerprint scanner to unlock without a problem since day 1.Today, it wouldn't recognize my prints at all. I went in to try to re-register them, and it won't allow me to. It asks for my alternate password, and doesn't recognize it. I know I'm typing in the correct password.
If I click on change alternate password, it accepts it, and asks me to type in a new password (twice). Upon the second time, an error message pops up saying there is an issue with the scanner and to restart the device, which I've now done three times.For now, I was able to change to pattern unlock.
My galaxy s5 phone is locked with a fingerprint swipe but has for some reason i can now only unlock with an alternative password which i have not set up to my knowledge. How do i unlock my phone?
View 3 Replies View RelatedI've recently had my phone reset to factory settings. I've gone through and installed all my apps etc back on to it and updated the software to the current build (all stock, and not rooted).
I have had 2 issues with it, the first being not being notified of emails from the gmail app - sync was ticked, as were the relevant labels...still didn't get any notifications through. I read somewhere that if downloaded the gear app (for smart watches) it would resolve it - it has seemed to, even uninstalled the app and I'm still receiving notifications.
The 2nd issue is around the fingerprint lock. If i leave my phone to time out, the fingerprint scanner lock works as it should do. If I lock the phone with the power button, it bypasses the fingerprint scanner and only locks it with a swipe.
Before updating / factory reset it worked as it should do.
When I try to access my phone the only option is a keyboard and not a finger swipe panel. I put in my alternate password many times then get error saying cannot verify your finger print wait 30 secs try again
View 1 Replies View RelatedMy computer doesn't recognize my device when it is plugged in.
View 1 Replies View RelatedI've had other phones and never had this problem; you plug in the USB and it recognizes it as a drive. I just switched from S4 to S6 and it won't recognize it. I've even tried different cables.
View 1 Replies View RelatedI'm having trouble figuring out how to reset my backup password on my S6. I can still unlock my phone just fine using my 2 registered fingerprints. But in the event I have both fingers chopped off for whatever reason, I'll be out of luck.
View 3 Replies View Relatedi set fingerprint but wont wrk
View 1 Replies View RelatedWas using fingerprint recognition but no longer recognises it...
View 1 Replies View RelatedI am using finger print now but don't know what backup password is.
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