My galaxy s5 phone is locked with a fingerprint swipe but has for some reason i can now only unlock with an alternative password which i have not set up to my knowledge. How do i unlock my phone?
I can't seem unlock my device using fingerprint or backup password. The fingerprint animation isn't playing and doesn't recognise that I am swiping the home button.I have tried entering the backup password and it says I have entered it incorrectly when I am for certain entered it correctly.Changing keyboards doesn't fix this. Restarting the phone and removing the battery and SD card does not fix this.
I have previously registered for the Google Device Manager and have tried locking my phone, but that doesn't seem to work. Do I need to have an Internet connection or GPS on my phone to do that? If so, I can't connect to the internet or activate GPS due to it being locked. Is there any way around this?
I really don't want to factory reset my phone unless it's the only last option I have.And I have contacted Samsung support regarding this and am waiting for a reply. I will update if they have replied to my message.
so I've had my Galaxy S6 and the fingerprint sensor has always worked fine. Yesterday it worked great all day long at work, then when I got home, it wouldn't work at all. I rebooted and still it wouldn't work, I cleared cache and data, did the hardware test, and it passed. It still didn't work, so I erased the fingerprints, and retrained my right thumbprint only. Now it seems to unlock with any finger of anybody! As long as they touch lightly, it unlocks about 90 percent of the time.
My wife turned her Galaxy S5 on yesterday, slid her finger across the scanner to open the phone and it came up with the print not recognised message (as it has many times before). This time however, it did not allow her to scan her print again. the screen changed and asked her for a back up password, not a problem as she has done this a fair few times too, it just seemed strange that it only allowed one stroke of the scanner before asking for this. We have tried her back up password many times (and any other password we could think of) but the phone will not unlock, nor will it return to the normal lock screen and allow her to try her print again.
We have logged onto Android device manager and tried the lock screen hack (to obtain another password) but it just tells us that the screen is already locked so another password is not necessary.
I have my phone set to fingerprint unlock but it says to swipe to unlock. Only after I restart it it asks for my fingerprint. I want it to stay fingerprint to unlock.
Before I accidentally reset my phone the fingerprint unlock work good and fast. Sometimes it wouldn't read my fingerprint but it opened fast when it did. Now after the reset it reads my finger well but take 5 to 7 seconds to unlock the phone.
i got S5 and i have an issue, weird one.. i was on my device normally and then i locked it and after 10 minutes i got a call and tried to unlock the device after it ( i was using Finger print ) but it wasn't there, It's just " Enter alternative password " nothing else , there is no unlock with E-mail or anything, just the "enter alternative password" and actually i can't remember it so what to do ? it's lil bet weird but i can't unlock my device
I have been using fingerprint unlock on my s6 with no problems since I got it. Starting today it forces me to swipe up first then I can unlock with my fingerprint.
I'm new to Android in general. Have had an iPhone, but owned a Nexus tablet. I overall loved the Android experience on my tablet and got a Galaxy S6 as a phone.
I'm trying to customize my Galaxy S6 lockscreen, and I've run into some issues. I've tried a number of apps to customize the lockscreen, but I cannot find any with a fingerprint unlocking method. Also I would prefer it have an option for multiple fingerprints, but it is not needed. Also, I would like if I could have widgets on there for free.
if you have an ecrypted Samsung Galaxy S5 you already know that once you've encrypted it your only option for a screen lock is to enter a secure password. This gets annoying fast. When you want to access your phone quickly on the go it can be difficult to unlock it with any speed. Well I've come up with a way to get past the password lock screen with the same speed as a password and consistently quicker than the finger print scanner unlock.
What I've done and I've included on how to do it yourself instructions below. I've set my password to be one of my hot key options on my Samsung keyboard. I've also shortened my delay for the long press but how to do that isnt included here. (hopefully with screen shots we'll see first time attempt at posting pics here)
Doing this will allow you to quickly get by your lock screen and still have an encrypted device.
**NOTE** This is not a substitute to remember your password. Know it regardless of this being setup or not.
**NOTE** If you have auto space turned on (factory default setting) you will need to press backspace 1 time to delete the added space or you will receive an incorrect password error message.
Here's how to do it:
1. Enter the pull down menu and click settings.
2. Tap Language & Input.
3. Now click on the samsung keyboard settings icon.
4. Next if turn on the my hot keys icon.
5. Enter your password under any number to long press to have it typed.
*Don't forget if you have auto space on you will need to press backspace 1 time to delete the space or your password will not work.
I have a Samsung Galaxy S6, and for my unlock screen I use a pin. However, for some applications, I use a fingerprint unlock as well as a pin.
Recently, the scanner was unable to read my fingerprint so my phone disabled the fingerprint unlock option and came up with the notification "Enter backup password to verify fingerprint." I thought I remembered the right password, but apparently not, so I am unable to change or update my fingerprint at all.
From what I've read, a lot of people have problems on the lock screen, but my lock screen is fine since I use a pin, I just can't remember my backup password for my fingerprint. I've already tried Samsung's Find My Mobile, and I would really like to avoid doing a factory reset.
how I either reset my backup password or somehow change my fingerprint?
I have a Samsung S6 and my fingerprint is not recognized, I forgot my password and now I'm locked out of my Samsung s6. What's my passcode recovery options?
My friend had his Galaxy S5 set to unlock with a fingerprint, however yesterday the strangest thing happened. It no longer asks for a fingerprint, it goes directly to the alternate password. I would like to clarify again that its not that it does not accept his prints like happens to a lot of people, it simply does not give the choice to use them. Now I don't know if he forgot his password or the phone wont accept it (like he claims) but he can't use the alternate password to log into the phone. He is completely locked out. As a last case resort I will back up whatever I can using my computer and reset it to factory defaults.
As a final note I've tried the google device manager to reset the password, his S5 does not appear on his account. I expect that is because it is not a gmail account but a school account using google apps.
I have been using a new S6 for a couple of days and have stored my two thumbprints to unlock.To test that it was working I asked my friend to see if they could unlock it. To my horror the phone unlocked on their thumbprint.We tried this reperatedly - a short tap to bring up the 'Keep your finger on the Home key a little longer" message, followed by a normal tap, and the phone unlocks every time.Is this a software or hardware defect?
When i unlock the phone with fingerprint the display suddenly when too bright and the colour fade away for a second and it turn back normal after few second.
I got my new phine a few days ago. Last night i did the finger print function- it is now locked and asking for a pin that i do not remember setting. I cannot do ther restore factory settings as i cannot get in to the settings app - slowly going crazy?
My girlfriends S6 has now a faulty Fingerprint scanner and she also lost her security Password...
Googlemail is not "installed" Now she can't Bypass lock Screen.
NO ROOT.
How to Bypass lockscreen? (i know hard reset and restore. a backup is available but not here. she has her backup on her Laptop and we can Access her Laptop in a week)... Is there a way using adb?
Or is there a way to get a new backup from locked phone?
It has been working fine since getting the phone only having to use password once . thee was an update yesterday to 5.1 or similar so not sure if this has an impact. im sure my password is correct but saying its wrong... also saying I can unlock via google account but haven't set that up .. at least I don't think I have
Got my new phone yesterday. Apparently I did the fingerprint set up but now it doesn't recognize my fingerprint and what the backup password is. I can change the regular access password but apparently that is different than the backup password needed for the fingerprint set up.
I have GALAXY S5 AND I am trying to unlock my phone but I cannot because the fingerprint scanner does not appear at all and it asks only for alternative password that I cannot remember,,what should I do to make the phone ask for finger print.
I have forgotten my password and to make matters worse, the phone wont accept my supposedly registered fingerprint.
I would like to avoid a reset...... I think I might be able to submit the correct password if I knew the requirements of the password, i.e. #letters, #numbers, caps, special char etc etc.
I love my S5. Have been using the fingerprint scanner to unlock without a problem since day 1.Today, it wouldn't recognize my prints at all. I went in to try to re-register them, and it won't allow me to. It asks for my alternate password, and doesn't recognize it. I know I'm typing in the correct password.
If I click on change alternate password, it accepts it, and asks me to type in a new password (twice). Upon the second time, an error message pops up saying there is an issue with the scanner and to restart the device, which I've now done three times.For now, I was able to change to pattern unlock.