I have a Samsung Galaxy S6, and for my unlock screen I use a pin. However, for some applications, I use a fingerprint unlock as well as a pin.
Recently, the scanner was unable to read my fingerprint so my phone disabled the fingerprint unlock option and came up with the notification "Enter backup password to verify fingerprint." I thought I remembered the right password, but apparently not, so I am unable to change or update my fingerprint at all.
From what I've read, a lot of people have problems on the lock screen, but my lock screen is fine since I use a pin, I just can't remember my backup password for my fingerprint. I've already tried Samsung's Find My Mobile, and I would really like to avoid doing a factory reset.
how I either reset my backup password or somehow change my fingerprint?
Got my new phone yesterday. Apparently I did the fingerprint set up but now it doesn't recognize my fingerprint and what the backup password is. I can change the regular access password but apparently that is different than the backup password needed for the fingerprint set up.
I can't seem unlock my device using fingerprint or backup password. The fingerprint animation isn't playing and doesn't recognise that I am swiping the home button.I have tried entering the backup password and it says I have entered it incorrectly when I am for certain entered it correctly.Changing keyboards doesn't fix this. Restarting the phone and removing the battery and SD card does not fix this.
I have previously registered for the Google Device Manager and have tried locking my phone, but that doesn't seem to work. Do I need to have an Internet connection or GPS on my phone to do that? If so, I can't connect to the internet or activate GPS due to it being locked. Is there any way around this?
I really don't want to factory reset my phone unless it's the only last option I have.And I have contacted Samsung support regarding this and am waiting for a reply. I will update if they have replied to my message.
Galaxy S6 Edge - get "unable to recognise your fingerprint" message - gives "Emergency Call" only option (why not "Backup Password" option) - trying to tap on Backup Password doesn't work on the "Power On" screen doesn't work and the "unable to recognise fingerprint" message pops up after about 5 seconds. I've tried tapping on the "Backup Password" option about every time - no luck. How can I access my device???
My wife turned her Galaxy S5 on yesterday, slid her finger across the scanner to open the phone and it came up with the print not recognised message (as it has many times before). This time however, it did not allow her to scan her print again. the screen changed and asked her for a back up password, not a problem as she has done this a fair few times too, it just seemed strange that it only allowed one stroke of the scanner before asking for this. We have tried her back up password many times (and any other password we could think of) but the phone will not unlock, nor will it return to the normal lock screen and allow her to try her print again.
We have logged onto Android device manager and tried the lock screen hack (to obtain another password) but it just tells us that the screen is already locked so another password is not necessary.
I'm having trouble figuring out how to reset my backup password on my S6. I can still unlock my phone just fine using my 2 registered fingerprints. But in the event I have both fingers chopped off for whatever reason, I'll be out of luck.
I got a new phone and set fingerprint password. It didn't really work so I got rid of it and just used a PIN. Now that I got my scanner fixed I want to use it again but it needs the backup password which I don't have. I tried scanning my finger and it didn't work. It will not let me scan again and is asking for the backup password for it to be able to open. I am not locked out of my phone rather I just need the backup password to change some settings. I would like to know if there is a way to reset the backup password without resetting my phone and keep in mind I am not locked out and still have full access just not the backup password?
Okay so my dad wants to get into the security option in his phone to add a fingerprint, however to do so required the backup password.
Knowing my dad, he had forgotten the password and cannot get in here, the only suggestion we have found is reset your phone which obviously is a bit last resort.
I have found some suggestions I. e. sign in your Google account however that did not work nor did a suggestion which was to go in private mode and from there it will prompt the fingerprint and make that default.
I have a Samsung S6 and my fingerprint is not recognized, I forgot my password and now I'm locked out of my Samsung s6. What's my passcode recovery options?
My friend had his Galaxy S5 set to unlock with a fingerprint, however yesterday the strangest thing happened. It no longer asks for a fingerprint, it goes directly to the alternate password. I would like to clarify again that its not that it does not accept his prints like happens to a lot of people, it simply does not give the choice to use them. Now I don't know if he forgot his password or the phone wont accept it (like he claims) but he can't use the alternate password to log into the phone. He is completely locked out. As a last case resort I will back up whatever I can using my computer and reset it to factory defaults.
As a final note I've tried the google device manager to reset the password, his S5 does not appear on his account. I expect that is because it is not a gmail account but a school account using google apps.
My girlfriends S6 has now a faulty Fingerprint scanner and she also lost her security Password...
Googlemail is not "installed" Now she can't Bypass lock Screen.
NO ROOT.
How to Bypass lockscreen? (i know hard reset and restore. a backup is available but not here. she has her backup on her Laptop and we can Access her Laptop in a week)... Is there a way using adb?
Or is there a way to get a new backup from locked phone?
It has been working fine since getting the phone only having to use password once . thee was an update yesterday to 5.1 or similar so not sure if this has an impact. im sure my password is correct but saying its wrong... also saying I can unlock via google account but haven't set that up .. at least I don't think I have
I have GALAXY S5 AND I am trying to unlock my phone but I cannot because the fingerprint scanner does not appear at all and it asks only for alternative password that I cannot remember,,what should I do to make the phone ask for finger print.
I have forgotten my password and to make matters worse, the phone wont accept my supposedly registered fingerprint.
I would like to avoid a reset...... I think I might be able to submit the correct password if I knew the requirements of the password, i.e. #letters, #numbers, caps, special char etc etc.
I love my S5. Have been using the fingerprint scanner to unlock without a problem since day 1.Today, it wouldn't recognize my prints at all. I went in to try to re-register them, and it won't allow me to. It asks for my alternate password, and doesn't recognize it. I know I'm typing in the correct password.
If I click on change alternate password, it accepts it, and asks me to type in a new password (twice). Upon the second time, an error message pops up saying there is an issue with the scanner and to restart the device, which I've now done three times.For now, I was able to change to pattern unlock.
My galaxy s5 phone is locked with a fingerprint swipe but has for some reason i can now only unlock with an alternative password which i have not set up to my knowledge. How do i unlock my phone?
I would like to know how to reset the password that appears on my computer screen when I try to synchronize, run back ups etc. The password that I recorded when I installed the software does not work. The blackberry keyboard password doesn't work either. I set up a Blackberry ID and that doesn't assist at all. I cant find an explanation of all the different passwords.
Model: Blackberry Bold, OS version v.6.0.0.600 Phone company Bell Canada
