Galaxy S5 :: Phone Locked With Fingerprint But Now Only Unlock With Alternative Password
Mar 9, 2015
My galaxy s5 phone is locked with a fingerprint swipe but has for some reason i can now only unlock with an alternative password which i have not set up to my knowledge. How do i unlock my phone?
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Sep 4, 2015
My galaxy s5 is locked , it is showing now alternative password option only, no figer print option...., i am not remembering alternative password because I am using only finger print.. how can i unlock my phone?
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Jan 31, 2015
i got S5 and i have an issue, weird one.. i was on my device normally and then i locked it and after 10 minutes i got a call and tried to unlock the device after it ( i was using Finger print ) but it wasn't there, It's just " Enter alternative password " nothing else , there is no unlock with E-mail or anything, just the "enter alternative password" and actually i can't remember it so what to do ? it's lil bet weird but i can't unlock my device
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Mar 5, 2015
fingerprint swipe locked up and asking for password. How do I get this password?
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May 14, 2015
fingerprint lock and can't remember alternative password on my S5 What should I do
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Jun 12, 2015
I have GALAXY S5 AND I am trying to unlock my phone but I cannot because the fingerprint scanner does not appear at all and it asks only for alternative password that I cannot remember,,what should I do to make the phone ask for finger print.
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Apr 30, 2014
I have forgotten my password and to make matters worse, the phone wont accept my supposedly registered fingerprint.
I would like to avoid a reset...... I think I might be able to submit the correct password if I knew the requirements of the password, i.e. #letters, #numbers, caps, special char etc etc.
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Oct 12, 2015
I locked my fingerprint password on Samsung S6 and cant remember Goggle username or password back up.
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Oct 31, 2015
Been locked out of my galaxy 6 cant use finger print and wont let me use password what can I do how do I reset my phone if I can not open it ????
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Sep 24, 2015
My wife turned her Galaxy S5 on yesterday, slid her finger across the scanner to open the phone and it came up with the print not recognised message (as it has many times before). This time however, it did not allow her to scan her print again. the screen changed and asked her for a back up password, not a problem as she has done this a fair few times too, it just seemed strange that it only allowed one stroke of the scanner before asking for this. We have tried her back up password many times (and any other password we could think of) but the phone will not unlock, nor will it return to the normal lock screen and allow her to try her print again.
We have logged onto Android device manager and tried the lock screen hack (to obtain another password) but it just tells us that the screen is already locked so another password is not necessary.
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Dec 2, 2015
Forgot alternative password to unlock S5 when finger-scanner does not work
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Jul 21, 2015
My galaxy s5 is locked , it is showing now alternative password option only, no finger print option...., i am not remembering alternative password because i am using only finger print.. how can i unlock my phone...
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Sep 11, 2015
I can't seem unlock my device using fingerprint or backup password. The fingerprint animation isn't playing and doesn't recognise that I am swiping the home button.I have tried entering the backup password and it says I have entered it incorrectly when I am for certain entered it correctly.Changing keyboards doesn't fix this. Restarting the phone and removing the battery and SD card does not fix this.
I have previously registered for the Google Device Manager and have tried locking my phone, but that doesn't seem to work. Do I need to have an Internet connection or GPS on my phone to do that? If so, I can't connect to the internet or activate GPS due to it being locked. Is there any way around this?
I really don't want to factory reset my phone unless it's the only last option I have.And I have contacted Samsung support regarding this and am waiting for a reply. I will update if they have replied to my message.
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Nov 30, 2015
My phone wants an alternative password, which I don't remember because I was using a fingerprint to unlock. I can't do a thing on the phone even if I reset it using press of volume, central button and on button.
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Aug 30, 2015
It wont accept my fingerprint, bachup password or email sign in because of no connection.
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May 29, 2015
I locked my self out ofy s5 with the fingerprint lock and cant remember my alternative password how do i get back into my phone...
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Dec 30, 2015
So I have a Galaxy S6, and up until recently, it was working fine, but after I installed a couple of apps (Lucky Patcher, Busybox free, Freedom and a modded version of google play store) I have been able to drag down the status bar from my lock screen, given the fact that I use the fingerprint lock. I would like to find a way to disable this "feature"...
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Mar 22, 2012
My phone is locked and I can't remember the code. how can I unlock it?
Info:
iPhone 4S
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Sep 12, 2015
so I've had my Galaxy S6 and the fingerprint sensor has always worked fine. Yesterday it worked great all day long at work, then when I got home, it wouldn't work at all. I rebooted and still it wouldn't work, I cleared cache and data, did the hardware test, and it passed. It still didn't work, so I erased the fingerprints, and retrained my right thumbprint only. Now it seems to unlock with any finger of anybody! As long as they touch lightly, it unlocks about 90 percent of the time.
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Oct 22, 2011
Screen unlock pattern failed 20 times, phone is now locked pending google username and password, which I have enter hundreds of times with no success, I know the username and password is correct as I can log in via PC and view latest downloads on my phone etc.
Have tried to repair the phone via PC companion, everytime the download begins an error message comes up "unable to start update"
Have been to the optus shop and contacted sony over the phone, being told by optus that my phone is 7 days over its warranty and it will cost me to unlock, Sony helpdesk advised that it was "Easy" to fix and i just needed to repair the phone via PC companion, which clearly is not as easy as stated. I am left without a phone which is badly affecting my work, I have been told it will take at least 2 weeks for the phone to be unlocked if it is done by the provider, google password is not working.
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Jun 8, 2015
Galaxy S5 locked screen "Asking for Alternative Password"
Phone is locked and asking for an Alternative Password. How can I provide a Alternative Password when I didn't set one? Is there a way to unlock the phone so I can use it without doing a factory reset and loosing all my information. If there is no way to get in ....is there a way to do a backup so I do not loose VIP information that has been stored?
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Apr 28, 2015
phone did not recognise my fingerprint and i forgot my password unlocked out of phone
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Aug 20, 2015
I set it to finger print unlock and within 45 seconds of setting the lock I tried to reopen my phone and it didn't recognize my fingerprint. No big deal, that's why we have the secondary password right? Nope. It said incorrect password every. Single. Time. Which it can't POSSIBLY be incorrect because me being the small brained blonde that I am only use 3 possible passwords at any given time as it is!!!!
So I got onto the device manager and for the first few days was not able to lock it because it was already locked....so I left it for a few days. NOW I am currently on the device manager and the option to lock the phone WILL let me set a new lock on the phone....so I tried it. I go to punch in the password on the screen of my phone and it still says it is incorrect. I have now tried this at least 5 times using the most simple passwords and it still says it is incorrect.
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Jul 22, 2015
I forgot my alternative password & I don't want to reset my phone because I'll loose my Mother's pictures and videos....How do I get back into my phone, the fingerprint doesn't show anymore just an alternative password that I can't remember
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Jan 10, 2015
I have s5 and i have been using since 9 months and i use my finger prints as a password and i made an alternative password but 8 months back and i dont remember it.
I belong to pakistan where android device manager doesnt work and I dont wana do factory reset as i have very important whatsapp community where i am an admin and i dont have the contact no. of all the people of that community. How to get back on the finger prints or bypass alternative password....
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Jul 13, 2014
i just purchased a galaxy s5 a couple months ago and i have chosen the fingerprint security option as my main entry to my phone. however the option to use the scanner is not available for some reason right now on my phone. it is asking me to use my alternative password which i do not remember because i have been using the finger print scanner for so long. I am worried that i will have to wipe my device to get into it, i have many important photos/information on my phone, is there an alternative way to unlock my phone?
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Apr 30, 2015
I have my phone set to fingerprint unlock but it says to swipe to unlock. Only after I restart it it asks for my fingerprint. I want it to stay fingerprint to unlock.
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Oct 24, 2015
I was using samsung browser and I scanned fingerprint to autofill username and password for a website. and I failed the fingerprint scan too many times. And it wants me to enter my backup password. I don't remember what it is. The phone is not locked. I use different security - pin, pattern, etc. But I cannot access fingerprint section. Is there any way to get passed that or reset the backup password?
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Apr 29, 2015
I often find myself waking out with a locked up phone. I use fingerprint and no matter how many times I reset my alternative password, it somehow magically changes and I cannot 'remember' it.
I used to lock my phone with android devide manager to fix this but now when i try to do so it says ''Since Google has confirmed that the screen lock is already set, entered password will not be required '' and now i cannot unlock my phone by entering a new password. I dont' want to do a factory reset, what is up with this?????
I really do not want to lose any of my data.
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Aug 29, 2015
Before I accidentally reset my phone the fingerprint unlock work good and fast. Sometimes it wouldn't read my fingerprint but it opened fast when it did. Now after the reset it reads my finger well but take 5 to 7 seconds to unlock the phone.
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Apr 5, 2012
I have an iphone 4 and it is now password locked. How can I unlock it? I connected it to iTunes and it says that it cannot open because it is password locked.
Info:
iPhone 4
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