Galaxy S5 :: Locked Out Of Phone Despite Resetting Password
Aug 20, 2015
I set it to finger print unlock and within 45 seconds of setting the lock I tried to reopen my phone and it didn't recognize my fingerprint. No big deal, that's why we have the secondary password right? Nope. It said incorrect password every. Single. Time. Which it can't POSSIBLY be incorrect because me being the small brained blonde that I am only use 3 possible passwords at any given time as it is!!!!
So I got onto the device manager and for the first few days was not able to lock it because it was already locked....so I left it for a few days. NOW I am currently on the device manager and the option to lock the phone WILL let me set a new lock on the phone....so I tried it. I go to punch in the password on the screen of my phone and it still says it is incorrect. I have now tried this at least 5 times using the most simple passwords and it still says it is incorrect.
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Nov 11, 2015
I got a new phone and set fingerprint password. It didn't really work so I got rid of it and just used a PIN. Now that I got my scanner fixed I want to use it again but it needs the backup password which I don't have. I tried scanning my finger and it didn't work. It will not let me scan again and is asking for the backup password for it to be able to open. I am not locked out of my phone rather I just need the backup password to change some settings. I would like to know if there is a way to reset the backup password without resetting my phone and keep in mind I am not locked out and still have full access just not the backup password?
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Apr 28, 2015
phone did not recognise my fingerprint and i forgot my password unlocked out of phone
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Oct 24, 2015
I was using samsung browser and I scanned fingerprint to autofill username and password for a website. and I failed the fingerprint scan too many times. And it wants me to enter my backup password. I don't remember what it is. The phone is not locked. I use different security - pin, pattern, etc. But I cannot access fingerprint section. Is there any way to get passed that or reset the backup password?
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Apr 29, 2015
I often find myself waking out with a locked up phone. I use fingerprint and no matter how many times I reset my alternative password, it somehow magically changes and I cannot 'remember' it.
I used to lock my phone with android devide manager to fix this but now when i try to do so it says ''Since Google has confirmed that the screen lock is already set, entered password will not be required '' and now i cannot unlock my phone by entering a new password. I dont' want to do a factory reset, what is up with this?????
I really do not want to lose any of my data.
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Mar 5, 2015
fingerprint swipe locked up and asking for password. How do I get this password?
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Mar 9, 2015
My galaxy s5 phone is locked with a fingerprint swipe but has for some reason i can now only unlock with an alternative password which i have not set up to my knowledge. How do i unlock my phone?
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Sep 24, 2015
My wife turned her Galaxy S5 on yesterday, slid her finger across the scanner to open the phone and it came up with the print not recognised message (as it has many times before). This time however, it did not allow her to scan her print again. the screen changed and asked her for a back up password, not a problem as she has done this a fair few times too, it just seemed strange that it only allowed one stroke of the scanner before asking for this. We have tried her back up password many times (and any other password we could think of) but the phone will not unlock, nor will it return to the normal lock screen and allow her to try her print again.
We have logged onto Android device manager and tried the lock screen hack (to obtain another password) but it just tells us that the screen is already locked so another password is not necessary.
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Nov 11, 2015
I got a new phone and set fingerprint password. It didn't really work so I got rid of it and just used a PIN. Now that I got my scanner fixed I want to use it again but it needs the backup password which I don't have. I tried scanning my finger and it didn't work. It will not let me scan again and is asking for the backup password for it to be able to open. I am not locked out of my phone rather I just need the backup password to change some settings. I would like to know if there is a way to reset the backup password without resetting my phone and keep in mind I am not locked out and still have full access just not the backup password? I have tried android device manager also the samsung one and cannot seem to find it. I do not want to reset my phone and am rooted.
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Aug 16, 2012
I have lost my password and I want to know if it is possible to retrieve my password without resetting my phone?
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May 22, 2015
My fingerprint did not work so now I can't remember my password. . How can I get into my phone?
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Aug 20, 2012
I entered password and now my phone is locked. i can't remember the password.
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Apr 26, 2011
My Blackberry Style 9670 is locked and won't accept my freakin password. I've used up 6 of my 10 tries and I don't even wanna know what might happen if I use all of them
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Sep 4, 2015
My galaxy s5 is locked , it is showing now alternative password option only, no figer print option...., i am not remembering alternative password because I am using only finger print.. how can i unlock my phone?
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Jan 1, 2010
I wanna update my N82 to V35.0.002. But my device is locked to only one sim ie. i forgot my lock code (5 digit no.) So can i update my device?Please reply as soon as possible as i wan't to update it now itself.
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Mar 22, 2012
My phone is locked and I can't remember the code. how can I unlock it?
Info:
iPhone 4S
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Apr 17, 2012
I misplaced my blackberry (bb) and locked it via bb protect online. When I found my bb I entered the password(pw) but it kept saying incorrect pw. Now I'm trying to reset the pw on bb protect but it keeps saying the current pw I've entered is incorrect.
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Oct 22, 2011
Screen unlock pattern failed 20 times, phone is now locked pending google username and password, which I have enter hundreds of times with no success, I know the username and password is correct as I can log in via PC and view latest downloads on my phone etc.
Have tried to repair the phone via PC companion, everytime the download begins an error message comes up "unable to start update"
Have been to the optus shop and contacted sony over the phone, being told by optus that my phone is 7 days over its warranty and it will cost me to unlock, Sony helpdesk advised that it was "Easy" to fix and i just needed to repair the phone via PC companion, which clearly is not as easy as stated. I am left without a phone which is badly affecting my work, I have been told it will take at least 2 weeks for the phone to be unlocked if it is done by the provider, google password is not working.
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Jan 19, 2015
I have a Samsung Galaxy S5 from Verizon, currently running Android v4.4.4. Due to battery life that's gone down to about 7 hours from an initial average of about 11, I decided it was time to reset my phone to see if that might work (though I've taken to the less nuclear option of allowing Google to restore my apps and app data from Google's backup).
Before the reset, I'd had almost every app that could be moved to the SD card moved to the SD card.
The reset did not affect the SD card.Now, I'd like to move all my apps that can be so moved, moved onto the SD card again. My question is, since the reset did not affect my SD card (I'd even removed it for one of the two resets that I've done since last night), is there app stuff from my previous installation on my SD card, stuff that I should be able to delete now to make space for my new set of apps that I want to move to the card?If so, how do I clear out that old app stuff?
I assume that I need to...If I had Audible installed on the card before, and I now have Audible in my phone's internal storage, if I move it to the card, is there any chance that it'll recognize the previous installation, re-associate itself with it, and thus save me the time of downloading previously downloaded audiobooks?
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Feb 2, 2012
In linking to new Playbook, messed up and had to 'start again' with blackberry phone. Messed up also with my old password and after 10 tries it froze. I have gone through password reset process but still blocking me with the message: Your account has been locked. Please try again after the lockout period has expired or call customer service.Any suggestions other than a call to technical desk. I've been researching forums and seems to be the case that lock is indefinite. Incidentally, I didn't see the option after 10 tries to enter word 'blackberry' but it was late at night and frustration had kicked in. Possibly I missed that.
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Sep 17, 2011
I forgot my password, trying to reset it but everytime I type the validation code as displayed on the screen during the resetting process the system just comes back with the error code that the vlaue I have tyuped is incorrect. I checked this 100's of time now and I know it is correct.
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Jul 6, 2011
my blackberry storm 9530 is password locked ....forgotten password ...how do i retrieve password
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Nov 27, 2015
i am locked out my samsung galaxy s5 phone. i went on the android device manager web and tried to do the whole step until i realized the location on my phone is off. so everytime i reset the password instead of getting the black screen and asked for a pin it keeps asking me for alternate password.i really dont want to do factory reset and lose all the pic memories i made with my kids and family. The memories i cant get back.
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Apr 17, 2012
How do i reset the fb password in bb application??I logged out of my profile so that i cud assist someone with their profile on my phone( i had logged in via google, so i logged out there).When wanted to log back in i realised that i had forgotten password so i had it reset, and i confirmed the whole process with the email notification via my email etc..When i now went to fb via bb application it requested emaill ad which i typed in. And it asked password which i entered( the new password) and it was rejected.I tried entering all passwords that i cud think of but nothing..Now i just want to have password reset but i do not know how to do that in the bb application side..Please assist me as im failing to chat or get notification.
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Aug 11, 2012
Somehow my password changed while in my pocket and now I'm unable to get in my phone. Does anyone know how to do a soft reset or anything so I won't lose all my information??
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Feb 28, 2012
I had to change an email password and now the BlackBerry does not receive the emails. How do I change the password
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Jul 18, 2015
I have the galaxy s6 and my daughter got onto my phone and some how set a pin. I can not get into my phone and do not want to do a factory reset because there are pictures I haven't saved. Is there anyway I can get in? if not is there a way i can save my pictures first?
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Sep 11, 2015
I'm locked out of my phone. It doesn't recognize my fingerprint. I don't remember my password or anything else.
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May 16, 2014
So I downloaded Foxfi, which required me to put a pin on the phone. I put one in, but apparently I put in a different pin than I intended. So now I'm locked out of my phone which has a pin password. Is there any way to get by this without a factory reset?
I have tried intentionally getting the pin incorrect, but not forgot pin or opportunity arises to log in via Google, in which case I would have my phone back.
I have also tried using Android Device Manager, but it is requiring me to "Set Up Lock And Erase" before I do anything on that.
I have also tried hooking up the phone to my computer, but the internal storage won't mount until I get the passcode right and mount the device.
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Feb 22, 2016
My friend had a car accident. He's dead. But the phone in his pocket is still alive. His widow ask me if i can get pictures out of his galaxy s6. It was their main camera and there are a lot of picture of their family and their little 3 years old daughter.
The phone is locked on fingerprint screen, how to get their pictures ??
I tested with adb in download mode but the phone is not recognize by adb ....
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Jul 30, 2012
I need to reset an existing email and setup is now asking me to login with a user name and password, this has not been the case in the past on my phone. I do not have a password enabled on my phone. It will give a forgotten password option and asks for a username. No matter what email address I give it tells me the password was successfully sent to my blackberry, but it does not appear in any of my email addresses. I have shut off the phone; taken out the sim card and battery and started back up and that doesn't change it either.
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