BB Curve :: Phone Locked Via Protect Online - Incorrect Password
Apr 17, 2012
I misplaced my blackberry (bb) and locked it via bb protect online. When I found my bb I entered the password(pw) but it kept saying incorrect pw. Now I'm trying to reset the pw on bb protect but it keeps saying the current pw I've entered is incorrect.
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Nov 21, 2011
I have a Curve 8310 and I entered the incorrect password too many time and now it has wiped my phone. I have tried updating the software but that didn't work, what do I do?
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Jun 26, 2012
unlock BlackBerry 8520 as password was entered incorrectly for 10 times
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Aug 24, 2011
I have used the security lock on the phone, now I have entered it five times incorrectly, now it asked to sign in through google account but I have desellected the mms & data settings, which means I don't have excess to the internet, how else can one log in or get the secuity.
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Jun 1, 2012
I have managed to delete all the data off my phone, after trying to connect the phone to my pc to retrive a photo of my daughter.restore this data as I have loads of phones numbers I need to get back.
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May 5, 2010
I did a search, and couldn't find it for the tour. I want to put a password on for every time I lock it, it needs a password, or something like that. I want under security option, general etc and still could not find anything.
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May 20, 2010
I tried searching but couldnt really find what I was looking for. Is there anyway to password protect your S2 only upon locking it? So in other words everytime I manually lock my phone, when I go to unlock it I would have to type in a password. I'm not really feeling the the whole password protect after 1,2,5,10,15,20,30, 1hour. I only want it to password protect when I lock the phone.
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May 13, 2011
Can you password protect or lock photo folders?
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Jun 27, 2012
When I try to set up a new email account on my iphone 4, it says that the username and password is incorrect. I then log on to my email through a computer and have zero issues. So it makes me think it's either a problem with my phone, or with Yahoo. It worked perfectly fine 24 hours ago, then today, nothing I've done has worked.
Info:
iPhone 4, iOS 5.1.1
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Nov 12, 2012
I have a similar problem on the BB 9360. My email ID is incorrect and hence the password too. how to go and change the base email ID coz everything on the BB is linked to it.
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Apr 16, 2012
I have a replacement Blackberry while mine is in getting repaired. When I tried to activate the email account, it says that the password is incorrect. I have changed the password using my computer and my phone (options, device, blackberry id). I can log into my account on the Blackberry website using the updated password but when I try to activate the email account with the password it says incorrect. I have checked the box to show the password so I know that the password has been entered correctly. I've tried about 5 times.
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Jun 13, 2011
I enabled a password on my blackberry, using the name 'elliott' all lower case as the password. Now it says my password I'm entering is wrong. The next time I enter it, it says it will wipe all the information if I enter it incorrectly.
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Nov 10, 2011
I had a BB Torch 9860 when it came out and sent back to Vodafone UK for replacement for exact same model, when i go online on blackberry protect i can still see old device there i have manage to remove it and i need to add this new one into it however i can not seem to find where the heck is the option to do that
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Aug 20, 2012
I entered password and now my phone is locked. i can't remember the password.
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Apr 28, 2015
phone did not recognise my fingerprint and i forgot my password unlocked out of phone
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Aug 20, 2015
I set it to finger print unlock and within 45 seconds of setting the lock I tried to reopen my phone and it didn't recognize my fingerprint. No big deal, that's why we have the secondary password right? Nope. It said incorrect password every. Single. Time. Which it can't POSSIBLY be incorrect because me being the small brained blonde that I am only use 3 possible passwords at any given time as it is!!!!
So I got onto the device manager and for the first few days was not able to lock it because it was already locked....so I left it for a few days. NOW I am currently on the device manager and the option to lock the phone WILL let me set a new lock on the phone....so I tried it. I go to punch in the password on the screen of my phone and it still says it is incorrect. I have now tried this at least 5 times using the most simple passwords and it still says it is incorrect.
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Apr 26, 2011
My Blackberry Style 9670 is locked and won't accept my freakin password. I've used up 6 of my 10 tries and I don't even wanna know what might happen if I use all of them
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Jan 28, 2012
After numerous problems with BB I've cut my losses and got an iPhone. All my contacts are backed up on BB Protect as problems with my BB meant I couldn't back up to BB desktop software. However now I can't access them.My provider (vodaffone) transfered my SIM to a MicroSIM to use with my new iphone so the original normal sized SIM I have is no longer functioning meaning I cannot use the BB handset to download the contacts from BB Protect. We tried to do this in the Vodafone shop with no success as BB protect wouldn't recognise the new device and wanted the old one which I no longer have (I've had 5 in 7 months).All I want to do is get a list of the 300 contacts locked away in BB protect in any form. I don't even care if i have to sit and type them all in again..
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Jan 1, 2010
I wanna update my N82 to V35.0.002. But my device is locked to only one sim ie. i forgot my lock code (5 digit no.) So can i update my device?Please reply as soon as possible as i wan't to update it now itself.
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Oct 24, 2015
I was using samsung browser and I scanned fingerprint to autofill username and password for a website. and I failed the fingerprint scan too many times. And it wants me to enter my backup password. I don't remember what it is. The phone is not locked. I use different security - pin, pattern, etc. But I cannot access fingerprint section. Is there any way to get passed that or reset the backup password?
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Apr 29, 2015
I often find myself waking out with a locked up phone. I use fingerprint and no matter how many times I reset my alternative password, it somehow magically changes and I cannot 'remember' it.
I used to lock my phone with android devide manager to fix this but now when i try to do so it says ''Since Google has confirmed that the screen lock is already set, entered password will not be required '' and now i cannot unlock my phone by entering a new password. I dont' want to do a factory reset, what is up with this?????
I really do not want to lose any of my data.
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Mar 22, 2012
My phone is locked and I can't remember the code. how can I unlock it?
Info:
iPhone 4S
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Mar 5, 2015
fingerprint swipe locked up and asking for password. How do I get this password?
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Nov 9, 2012
I forgot my Blackberry ID password and now it is locked. For how long does it usually stay locked?
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Mar 9, 2015
My galaxy s5 phone is locked with a fingerprint swipe but has for some reason i can now only unlock with an alternative password which i have not set up to my knowledge. How do i unlock my phone?
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Jul 21, 2011
I have been told I cannot save my data if I miss at my 10th attempt. I didn't backup:-( I said there has got to be a way, for God's sake Barack Obama has a Blackberry!!! If I have every possible piece of identifying information? Will I lose all my photos? They are more valuable than anything to me. No, I don't remember if they were saved to phone or media card.My guess is to my phone
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Nov 18, 2012
when i try using blackberry protect phone is staying on the "connecting to protect service" how do i fix this?
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Oct 22, 2011
Screen unlock pattern failed 20 times, phone is now locked pending google username and password, which I have enter hundreds of times with no success, I know the username and password is correct as I can log in via PC and view latest downloads on my phone etc.
Have tried to repair the phone via PC companion, everytime the download begins an error message comes up "unable to start update"
Have been to the optus shop and contacted sony over the phone, being told by optus that my phone is 7 days over its warranty and it will cost me to unlock, Sony helpdesk advised that it was "Easy" to fix and i just needed to repair the phone via PC companion, which clearly is not as easy as stated. I am left without a phone which is badly affecting my work, I have been told it will take at least 2 weeks for the phone to be unlocked if it is done by the provider, google password is not working.
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Mar 31, 2010
8330 Boostberry OS 5. Never setup a password for password keeper.. Looked at it once. Now it wants a non existing password to get in. Any help would be greatly appreciated. Bit of a noob to blackberry but not a noob to technology.
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Mar 20, 2011
I recently upgraded to the Curve 9300 through my company and password locked. When locked the caller id only displays the phone number not the callers name. I had this problem with the 8900 but easily corrected the problem, However, the 9300 does not have the same options.
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Oct 18, 2012
I have a BB 8530 on MetroPCS (CDMA) network. I saw thier was some updates for BB protect and a bunch of other apps so i updated them. After the reboot, it asked me for my keypad lock pass and upon entering it, it would not accept it. I know that what i am entering is correct as i entered it prior to the reboot.
i have tried diffrent variations of it with CAPs and symbols corresponding to the keys i KNOW are my pass but still no use. I am on 9/10.
I have logged in to my BB Protect online and tried to change the pass from thier but it keeps saying the current password is wrong which is impossible. Is there some deafult password it reverted to that i can try. I have tried everything.
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