I had a BB Torch 9860 when it came out and sent back to Vodafone UK for replacement for exact same model, when i go online on blackberry protect i can still see old device there i have manage to remove it and i need to add this new one into it however i can not seem to find where the heck is the option to do that
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how to add a device on black berry protect
View 6 Replies View Relatedwhen i try using blackberry protect phone is staying on the "connecting to protect service" how do i fix this?
View 3 Replies View RelatedI misplaced my blackberry (bb) and locked it via bb protect online. When I found my bb I entered the password(pw) but it kept saying incorrect pw. Now I'm trying to reset the pw on bb protect but it keeps saying the current pw I've entered is incorrect.
View 1 Replies View RelatedIs there an app to protect my BB from viruses ? Or is it already in my device?
View 3 Replies View RelatedI can' add my device to the BB Protect Portal. But I can access the backup from my BB. It's Bold 9900 from Rogers.
View 4 Replies View RelatedMy wife just lost her BlackBerry 9750 Curve... It had the BB Protect app. I could track his location for a couple of hours and send a display message for return call.... but not answer... so I wiped it.Now, I'm not sure if the device is off, or the wipe procedure has already delete the Protect App...
View 2 Replies View RelatedAfternoon, my blackberry was stolen last night so i have gone onto the blackberry protect site to wipe up my data, etc. but the site shows 'add device'. my device is not showing? i know it was definitely installed on my phone because it always used to tell me that my backup was successful after backing up and also, it is on my blackberry app world.
View 5 Replies View Relatedif BIS outage is somewhere having problems? while the mobile data connection of my torch is normally working for almost all the apps and also it can navigate on internet, the app named "blackberry protect" is not connecting. I noticed that also another application, whatsapp, is timing out while connecting.
View 1 Replies View RelatedMy phone was once a corporate phone and I recently bought it from a friend. I have been trying to install blackberry protect but it tells me that it cannot be supported by enterprise server. How do i correct this because it is now a personal device.
View 1 Replies View RelatedI have a BB Torch 9860 and I've been trying to connect it to the bb protect (I installed the app in my BB, but it doesn't connect to the BB protect website, it shows "connecting" and stays like that for days!). I don't have a BES.
View 5 Replies View RelatedI have a new torch 9850 activated on a GSM network yesterday.My blackberryprotect status is stuck at initializingonmy device and nothing is happening. Anyone who knows the possible cause of this issue and how to fix it?
View 5 Replies View RelatedI'm on ATT network. Got home and placed cell on holder and popup with new update appeared. Said it would take the usual hour so I began doing some work while it upgraded. 2hours passed and the bar froze on the main checkup screen 90% of the way yet the phone came on and went through the general functions it always does. couldn't wait another hour---removed cell and began to attempt to get setting back to normal. Everything works except BB Protect. Keeps saying service temp unavailable. Did anyone else have this problem today? Is it really a temp service update or am I gonna have to wipe this thing (again).
View 1 Replies View Relatedso my Blackberry has broken and im getting rid of it but all my contacts are saved on the BB.they are backed up on Blackberry Protect online but how do i get the contacts from BB protect to my SIM card???
View 1 Replies View RelatedI have connected my tourch to Blackberry enterprise server and i have remove from BES server. still i can not run Blackberry protect, its still identify my BB is connected with enterprise server.I have done complete wipe and also removed the blackberry IT policy as per the instractuioin from below linkhttp://btsc.webapps.blackberry.com/btsc/search.do?d=displayKC&docType=kc&externalId=KB14202does anyone has any other solution.
View 2 Replies View RelatedBlackberry Protect on my Torch is failing to back up it has tried 35 times today without success!
View 3 Replies View RelatedI entered my email on the BlackBerry Protect password retrieval webpage in order to reset my password, but I have not yet received an email and it's been over 12 hours now!!!
My BB has been playing up for the last 4 months (i've only had it for 10 months!!), and in the last week I noticed that whenever I use email, messenger, and texts all my letter 'i's are missing the dots above them. This is preventing me from sending emails as the letter is not recognised. So I figured I would backup and restore my BB to 2 weeks prior.
I can't backup to an earlier date without signing in, but as I said earlier I don't remember my password, and still no email with my password has been emailed to me!
I updated my Torch to the new OS ( 6.0.0.723) as usual all the apps were deleted after updating the OS. I installed my old apps, the app world was installed also However When i try to download Blackberry protect i get an error " Error 907 invalid COD, 404 error not found" this is the first time something like this happens,
View 2 Replies View RelatedSince last night, my Blackberry Protect app is "unable to login to your BlackBerry ID account", I did the usual, went to my BB account and reset a new password, didn't work, did twice, still hasn't worked. I jave a BB Torch 9810,
View 1 Replies View Relatedi tried to download the new software for my Blackberry which resulted in my phone crashing and having to re-install everything. When i logged onto Blackberry protect to retrieve my contacts there was only backups from the new installation. Surely this defeats the object of having the protect application?
View 2 Replies View RelatedI have a Torch 9860, and just completed another backup using BlackBerry Protect.This is not my first backup, FYI.And the strange this is every time I login to protect.blackberry.com, my device is not shown.
View 2 Replies View Relatedit shows "ovi store is currently not available for your device" while i tried to access the content. But I could successfully access earlier from my N73 ME. what could be the issue?
View 5 Replies View RelatedWhen i try to download from ovi store,it shows 'certificate not on sim or device'
View 1 Replies View RelatedI misplaced my phone (LG G3) on 06/28, and the battery level was very low the last time I had it, so it surely powered down shortly after I lost it. I have been checking Android Device Manager periodically in case it is powered on, and the last search showed that the phone is currently unavailable, but the last online date changed to 07/01...it doesn't say where the phone was when it was powered on on this date though, so I am wondering if there is a way to find this out.
View 1 Replies View RelatedI installed the Nokia radio online but when I play it no works. A message appear saying: "Sound devices is not available".
View 2 Replies View RelatedIn the past when I changed my BB I would login to Rogers BIS web site and click "Detect New Device" and the new BB would be detected. I would then have the service books pushed to the new BB.I recently changed to a BB Curve 9360 and logged into the on-line BIS. When I clicked on "Detect New Device" the new BB wasn't getting detected. When I went to the email set-up tool on the device, as expected my email accounts were not there. I added one email account which got added successfully. However, there was no way for me to associate my new BB with my existing BIS account. In essence, a new BIS account was created.
I had to call Rogers BlackBerry Technical Support and ask them to remove my old BB/Pin and add my new BB/Pin. As a result I had to validate all of my email accounts (and unfortunately delete and re-enter a couple email accounts because the email settings somehow changed).Unfortunately, the second time I switched my BB it seems like my BlackBerry ID profile was cleared by the BB technical support rep and I lost all my BBM contacts (and just my luck I had deleted my back-up a couple minutes prior).what's the proper method to associate a new BB with your BIS account and BlackBerry ID?
I have all of my contacts stored online ovi.com. I have switched from my Nokia 5530 phone to an Android phone. I have downloaded nokia OVI suite but I don't see any option for import/export contacts. I want to import my contact from ovi.com to my device.
View 2 Replies View Relatedi had a torch 9810 previously and it was stolen so i bought a new torch 2 but this time it was having some american company's symbol on it. I upgraded it to the next firmware and downloaded blackberry protect but the problem is my phone isn't being displayed on the blackberry protect website even after 10 backups.
View 7 Replies View RelatedI've changed my mobile network carrier. Since then my BBM will not work. I've done a Security Wipe. Still nothing. I cant even access Blackberry Protect from my mobile. The status always reads "The Blackberry Protect service is temporarily unavailable".
View 5 Replies View RelatedMy daughter has bought today a new Torch 9810. She has entered a new device password. After a few hours she tried to enter her password, but she forgot her password.
After a read of some internet groups, the solution is simple, just type 10 times your password and the BB will restart. I know that all data will be removed, but that is no issue.
Unfortunately the BB will not restart after I retype for then times the wrong password After the reset it starting with a White screen, with a sort of document icon. Within this document icon, appear a lock and cross sign, beneath this icon there is a counter with is repeatedly showing from 0 till 100% and then start over again.
I've tried to disconnect the battery for at least 1 minute, Put in a different sim card, let it run for almost one hour, but nothing seems to work.
How to view pdf file from online without downloading pdf file on device and dont installing any pdf reader software. Is there any reader plugin in apllication available for view the pdf ?
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