I have a Torch 9860, and just completed another backup using BlackBerry Protect.This is not my first backup, FYI.And the strange this is every time I login to protect.blackberry.com, my device is not shown.
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My wife just lost her BlackBerry 9750 Curve... It had the BB Protect app. I could track his location for a couple of hours and send a display message for return call.... but not answer... so I wiped it.Now, I'm not sure if the device is off, or the wipe procedure has already delete the Protect App...
View 2 Replies View RelatedI have a new BB Torch 9810 and I'm trying to restore from BB Protect but not all contacts restore - and it seems random which ones don't. I tried a resolution posted about unticking not restoring contacts which are e-mail synchronized but the only option under "Synchronisation Options" on my Torch is "Deleted items". When I look at the back-up data on Protect for the old device (Torch 9800) each synch has 2 Address Book entries with different numbers of items. Could it somehow be restoring only one of these two files?
View 2 Replies View RelatedI didn't see that you can't use BB Protect when using Enterprise Server. I need to uninstall this program as it seems to be blocking my BB from getting emails from the Enterprise Server.
I don't have the option to delete the app when I click on the BB button. I also don't see it listed in Options > Advanced > Service Book to delete it there.
I mada a backup from all my data on blackberry protect website, and then I wiped my device, after this tried to restore the data again it wont le me do this and it says my wireless service plan doesnot include blackberry protect or it says my data service plan does not include blackberry protect i checked with my service provider and everything is ok from their side, and I tried deferen t sim carrds and it says the same, I checked the online support it says Navigate to Options > Device > Advanced System Settings > Host Routing TablePress the Menu button and select Register Now.but nothing was done and it still gived me same message
View 9 Replies View RelatedI failed to download blackberry protect means it showing download failed & also showing error
View 9 Replies View RelatedBlackberry Protect on my Torch is failing to back up it has tried 35 times today without success!
View 3 Replies View RelatedPasswords in my password keeper are also backed up? When I back up my data with BlackBerry Protect. It says it will back up my contacts, and memo, but nothing about my passwords.
View 1 Replies View Relatedi tried to download the new software for my Blackberry which resulted in my phone crashing and having to re-install everything. When i logged onto Blackberry protect to retrieve my contacts there was only backups from the new installation. Surely this defeats the object of having the protect application?
View 2 Replies View RelatedHowever, when I uninstalled it, I couldn't find how to re-install it again as the "reinstall" button doesn't appeaar anymore whereas I can easily reinstall other apps that I have uninstalled...
View 7 Replies View RelatedI have a new Bold 9930 on Sprint and I actually erased Blackberry Protect. It is not in My World in App World. I looked no App World and cannot find it. Is there anyway to reload, download or restore it again?
View 1 Replies View Relatedmy blackberry 9860 crash and freeze quite a lot and it's annoy me..i have the bundling OS which is 7.0.0 bundle 2395 i still have 93.9 mb of application storage...2.2 gb of built in storage and 97.2 mb from media card...what should i do to get rid of the crash and freeze?
View 2 Replies View RelatedMy blackberry 9810 is dead and no red light shown while charging. I have removed the battery and re inserted it severally but still not coming up. Though, the phone is about 6month old.
View 1 Replies View RelatedI have a Motocaddy golf trolley with a USB port for charging devises but my Blackberry 9860 will not charge.Message is that battery source will not charge the devise.
View 1 Replies View RelatedI am using Outlook 2010 and BB Torch 9860. The sent messages from my Outlook do not show up in the blackberry email (corporate email id) that I have configured. But sent messages from Blackberry do show up in sent messages on Outlook.
View 1 Replies View Relatedi bought BB9860 couple of weeksago, still i could not activiate my inernet sim on it( i have complimentary "mobily SIM" found within the box) somebody told me, black berry will not accept any other sim than BB own internet system is thie true ?
(for nokia, and others, people are using lot of internet sim successfully)
Blackberry folder in my media card is continuously shown as hidden with all the contents. i am unable to unchek the hidden box in properties. how to change the settings as i am unable to view files directly on my media folder.
View 5 Replies View Relatedkeys menu and scape do not work in 9860?
View 1 Replies View RelatedI have a BB Torch 9860 and I've been trying to connect it to the bb protect (I installed the app in my BB, but it doesn't connect to the BB protect website, it shows "connecting" and stays like that for days!). I don't have a BES.
View 5 Replies View RelatedMy BB10 device is not recognizing any microSIM. I was working on a new project where I need an active SIM to talk. But my BB10 device is not at all detecting ny SIM. I have tried three microSIMs that are activated and are working perfectly fine on my iPhone handset. But not working on my BB10 device.
View 1 Replies View Relatedhow do i sent pictures on my blackberry
View 3 Replies View RelatedFor some test my blackberry was associated with a Enterprise server. There is a method to check if my device was de associated from the BES server?
View 1 Replies View RelatedIf I buy a Blackberry 8530 without a simcard, can I use WiFi to use the browser and messenger?
Or what if I have a blackberry with a sim card but the phone service is cut off, will WiFi still work?
I have Blackberry 8520, the device software version is 4.6.1.314. I have tried update to v5.0. cannot do it, everytime it says my software is up to date. Well the Device software is not.
View 3 Replies View RelatedDoes anybody know how I can copy my contacts to a new device, (not BB), they are in my (BB Bold 9700) memory, (to much contacts for my simcard).
View 1 Replies View RelatedI followed the steps given to use loader.exe /resettofactory and all I get is a blank screen that says Loader Console.
View 3 Replies View RelatedI am getting Device Pin Blocked after downloading 10.0.09
View 1 Replies View Relatedi have a BB 10 Alpha device A and its not turning on! i tried to upgarde its software but during setup it the desktop software demands the pin of my dev and i forgot what is was! and its not even showing it when i connect it with with my pc, i have the IMEI and PN of the device how can i find my pin code!
View 1 Replies View RelatedThe backup didnt work on my desktop so I am trying to reactivate my BB email onto my phone.
View 1 Replies View RelatedWhen connecting to a network via wifi the device reports its hostname as something like Blackberry-XXXX which is also the default bluetooth device name. How do I change the wifi network hostname to something else?
View 1 Replies View RelatedI have a BB Bold 9300 with a large number of photos I have taken over a period of time. When I look at the BB after connecting with my computer and using BB software I can only see 104 pictures. When I look directly at the BB and go to the "media" icon, there are many more photos. How can I transfer all the photos to my computer?
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