Curve :: Can't Restore My Data From Blackberry Protect
Oct 15, 2012
I mada a backup from all my data on blackberry protect website, and then I wiped my device, after this tried to restore the data again it wont le me do this and it says my wireless service plan doesnot include blackberry protect or it says my data service plan does not include blackberry protect i checked with my service provider and everything is ok from their side, and I tried deferen t sim carrds and it says the same, I checked the online support it says Navigate to Options > Device > Advanced System Settings > Host Routing TablePress the Menu button and select Register Now.but nothing was done and it still gived me same message
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Apr 7, 2011
Passwords in my password keeper are also backed up? When I back up my data with BlackBerry Protect. It says it will back up my contacts, and memo, but nothing about my passwords.
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Jun 8, 2012
I have intalled BB Protect Application on my BlackBerry Gold 9700 5v and saved last data in its Backup which is available in BB Protect Website. Due to some reason I wiped all my Data from my Device and I reinstalled BB Protect Application when I open it for setup I couldnt find restore option. Although it said "select the BB Data to Backup" but I want to restore my pervious data which is shown in BB Protect Website.how can I restore it from BB Protect Websit?
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Nov 3, 2012
I failed to download blackberry protect means it showing download failed & also showing error
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Sep 5, 2012
i am on a bbm text and talk plan with fido and when i try to use blackberry protect i get a message telling me i need to activate with the carrier .... fido does not support blackberry and told to me contact rim ... can someone tell me what service i need to activate with the carrier to use bb protect?
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Jul 27, 2011
my software suddenly hang, before I back up the data, it should be upgrade, so I lost all of it
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Jul 26, 2010
I have a Torch 9860, and just completed another backup using BlackBerry Protect.This is not my first backup, FYI.And the strange this is every time I login to protect.blackberry.com, my device is not shown.
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Apr 30, 2012
I have a new BB Torch 9810 and I'm trying to restore from BB Protect but not all contacts restore - and it seems random which ones don't. I tried a resolution posted about unticking not restoring contacts which are e-mail synchronized but the only option under "Synchronisation Options" on my Torch is "Deleted items". When I look at the back-up data on Protect for the old device (Torch 9800) each synch has 2 Address Book entries with different numbers of items. Could it somehow be restoring only one of these two files?
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May 13, 2011
I didn't see that you can't use BB Protect when using Enterprise Server. I need to uninstall this program as it seems to be blocking my BB from getting emails from the Enterprise Server.
I don't have the option to delete the app when I click on the BB button. I also don't see it listed in Options > Advanced > Service Book to delete it there.
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Jan 2, 2012
Blackberry Protect on my Torch is failing to back up it has tried 35 times today without success!
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May 16, 2012
i tried to download the new software for my Blackberry which resulted in my phone crashing and having to re-install everything. When i logged onto Blackberry protect to retrieve my contacts there was only backups from the new installation. Surely this defeats the object of having the protect application?
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Sep 25, 2011
However, when I uninstalled it, I couldn't find how to re-install it again as the "reinstall" button doesn't appeaar anymore whereas I can easily reinstall other apps that I have uninstalled...
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Dec 8, 2010
I have a new Bold 9930 on Sprint and I actually erased Blackberry Protect. It is not in My World in App World. I looked no App World and cannot find it. Is there anyway to reload, download or restore it again?
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Sep 27, 2011
My wife just lost her BlackBerry 9750 Curve... It had the BB Protect app. I could track his location for a couple of hours and send a display message for return call.... but not answer... so I wiped it.Now, I'm not sure if the device is off, or the wipe procedure has already delete the Protect App...
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Mar 7, 2012
My Blackberry 8520 was stolen last week. I had Blackberry Protect installed, with a weekly backup scheduled.Today a bought a new Blackberry 8520. I want to restore the latest backup that the Blackberry Protect from my last phone did to the new one.
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May 1, 2012
What is your best security system to protect the data on you iphone ? And the simplest, so that you don't forget how to access your phone.Free or you have to pay ? An app ?
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May 18, 2012
When using an app on my iphone - the app wants me to consent to collecting data whether I am using the app or not using the app. My question is what data can they get to and is there a way to protect all the data on the iphone from being accessed?
Info:
MacBook, Mac OS X (10.6.3)
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Jul 17, 2012
Lost or Stolen BlackBerry -- What to do to retrieve data?
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Jan 18, 2010
I have a Nextel phone, just got an 8350i curve. Switched the SIM card and calls work and DC, but I can't text cause I have heard you need a BB data plan. I have a data add on. The Nextel Online is Messaging involved with Text. The second has to do with data. Is it possible that I could just flash the phone like how they do for Boost and I will be able to text??? Cause what a phone if you can't text.
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Mar 15, 2012
I recieved a a replacement 9360 curve and I don't know how to restore the the data I have backed up for my previous 9360 the thing is I dont use the blackberry desktop software i have been using blackberry protect
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Feb 23, 2010
iPhone gets stolen, thief takes out SIM card to prevent remote wipe (not sure that would even help), thief jailbreaks iPhone and accesses entire file system via SSH.I thought this was ironic, but would it help if people jailbreak their iPhones and change the root password to prevent a hacker from doing this first?My company is thinking of deploying iPhones and from all the articles I've read, the iPhone's security can be bypassed in comparison to the Blackberry just by having a paper clip.Not sure if anyone has ever given it too much thought but maybe we can start a discussion on how to protect the data on your iPhone in case it gets lost or stolen.Anyone else worried?
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Mar 1, 2011
I mistakenly deleted blackberry calendar using reset sync; how do i recover calendar data?
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Mar 26, 2012
i was tryg to download my sons picture in theasked computer from my phone ...when it asked sync media , it asked for my blackberry password...i typed it in wrong 4 times...then the screen suddenly turned white and starte d to load till 100% 2 times then it rebooted and everything is gone...it doesnt even carry my phone number anymore...
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Sep 2, 2011
I originally had a Curve 8520 but sadly it got stolen. I backed it up before it was stolen and I was just wondering, before I make a new purchase, will I have to buy the curve 8520 in order to restore the data I backed up? Or could I buy a newer curve eg 9300 or even a completely different model eg bold 9780 and still have all my info?
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Jul 23, 2011
I changed my password on my curve, and I couldn't remember it and I got it wrong 10 times. It then said wiping and it wiped all my data. Luckily, I had a backup, however it wasn't very recent so I have lost a few contacts, but more importantly, all of my pictures. Is there any way at all that I can get them back?
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Oct 9, 2011
I have had this error message on my Curve 8520.What solutions are there besides wipping the data on the device.Is there a way to backup the data before erasing all the data? I have looked into these solutions: url...The solution using JL_Cmder/javaloader its not working as I have XP64 and OS X.Desktop manager does not recognize the device and/or freezes. Hence I am unable to do a backup.
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Feb 28, 2015
Since 2/23, I have had massive data usage at random times. 1GB here and there, sometimes in the middle of the night.My Data Sense shows that the "Restore data" app has used 8.17 GB in the last two days. All of my other apps are using negligible amounts of data.What is the "Restore data" app, and how do I tell it to stop using so much data?
One additional bit of info: 2/23 was also the date that the Microsoft Health app updated. I use a MS Band. It seems like there may have been some type of update pending on the band. When I called Verizon's tech support, they said that the pending update might have something to do with the massive data usage. We completed the update to the Band, and they said to give it another day to see if the data usage continues. What this "Restore data" app is, it doesn't sound like it has anything to do with the Band.
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Apr 14, 2012
My old bold 9700 OS 5 phone just died and I have a backup IPD file. My question is I just bought a 9780 phone with OS 6, will i be able to restore my data without any issues or losing data?
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Nov 18, 2012
when i try using blackberry protect phone is staying on the "connecting to protect service" how do i fix this?
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Apr 3, 2012
I am unable to use blackberry protect on my phone, it says "The Blackberry Protect service is temporarily unavailable"
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Dec 12, 2011
I had Blackberry Protect for some reason I decided to uninstall. How can I re-install. When I go to"app world" it says it has been uninstalled. It is not listed in my downloads either.
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