Is it possible to restore bbm contact back up from my previous device? I have switched to Torch 9810 from Bold 2. I have backed up all bbm contacts wirelessly via an email account. The problem is my Torch 9810 crashed (JVM error 545) which had forced me to wipe out the device and load new OS before I back up my bbm contact wirelessly on the new device. I have also backed up to my pc via Blackberry Desktop Software and Blacberry Protect but when I restore it didn't restore BBM contacts only phonebook contact.I thought I can restore using my email on this Torch but no.its also seems to be linked to my PIN number. Thus, when i try to restore using my email it said "no account linked to this email" :-(
I mada a backup from all my data on blackberry protect website, and then I wiped my device, after this tried to restore the data again it wont le me do this and it says my wireless service plan doesnot include blackberry protect or it says my data service plan does not include blackberry protect i checked with my service provider and everything is ok from their side, and I tried deferen t sim carrds and it says the same, I checked the online support it says Navigate to Options > Device > Advanced System Settings > Host Routing TablePress the Menu button and select Register Now.but nothing was done and it still gived me same message
I would like to ask for assistance on my bb torch 9860, my brother accidentally reset the phone and erased all my data stored in it, the worst thing is I did't have back up for any of my contacts in bbm and also having problems listing on desktop software indicating Blackberry 7.0.0 core application mark as required and not installed?
I had an app that I had wrote down passwords and added pictures to and when I update to 5.1.1 it put my phone in recovery mode so I had to restore it and after that I got my apps back but not the information on them like the pictures and passwords. Is there a way to get it back?
I've to send my Iphone 4 away to be repaired, I have Icloud switched on my phone & saved my contacts, calendar etc to my pc.restore my phone to factory settings before I send it away & how do I restore all my data back on to my phone when it is returned to me ?
I have had this error message on my Curve 8520.What solutions are there besides wipping the data on the device.Is there a way to backup the data before erasing all the data? I have looked into these solutions: url...The solution using JL_Cmder/javaloader its not working as I have XP64 and OS X.Desktop manager does not recognize the device and/or freezes. Hence I am unable to do a backup.
I tried to download a ringtone and my phone then told me it needed to restore because of the updates. I transferred my purchases over but stupidly didn't make a back up. After restorting I realised the most recent back up I had was for April. So I used that back up. However does anybody know whether it is possible, in any way, for me to get my phone restored back to just before it decided to restore. I've tried looking through the forums but have had no luck.
Since 2/23, I have had massive data usage at random times. 1GB here and there, sometimes in the middle of the night.My Data Sense shows that the "Restore data" app has used 8.17 GB in the last two days. All of my other apps are using negligible amounts of data.What is the "Restore data" app, and how do I tell it to stop using so much data?
One additional bit of info: 2/23 was also the date that the Microsoft Health app updated. I use a MS Band. It seems like there may have been some type of update pending on the band. When I called Verizon's tech support, they said that the pending update might have something to do with the massive data usage. We completed the update to the Band, and they said to give it another day to see if the data usage continues. What this "Restore data" app is, it doesn't sound like it has anything to do with the Band.
I am a BES user and recently my account had to be recreated. I had taken a back up of the device from desktop manager. However after restore I find that all the BBM contacts, Bookmarks and Auto-text was not restored.I had spent a lot of time in making all the Auto text relevant to me. Doesn't the back-up process back up all these data?
My Blackberry 8520 was stolen last week. I had Blackberry Protect installed, with a weekly backup scheduled.Today a bought a new Blackberry 8520. I want to restore the latest backup that the Blackberry Protect from my last phone did to the new one.
I have around 6 blackberry back ups for my bold and curve blackberry phones, on the pc i click on it but it doesnt display the content. I just wanted to find out the downloads such as files i had on my phone. My only concern is that i dont want to restore the update on my mobile. I just want to be able to click it and it display the content on the computer without connecting my BB to the PC. Does anyone know of a way of being able to acheive this without destroying my back ups?
I have to reinstall my blackberry torch 9800, after that I used the blackberry desktop manager to restore a backup, after this all my contacts and some other information was there but there are not any of my downloaded apps, the problem is that I've paid for a lot of them, is there some way to recover them?
i tried to download the new software for my Blackberry which resulted in my phone crashing and having to re-install everything. When i logged onto Blackberry protect to retrieve my contacts there was only backups from the new installation. Surely this defeats the object of having the protect application?
Rim needs to come to an agreement with other cell phone companies so we can use our data packages with the blackberry like chatr wireless, I can not use my data plan from chatr wireless because they tell me rim doesn't allow it?
I use my BlackBerry bold 8110 abroad in a country where Blackberry Internes Services are not supported. (Estonia) However the provider here (I use a local sim card) puts intenet connection in my bill.
Now the query is, can the phone connect to something itself? or is the provider ripping me off? :-) when I use my phone here with the local sim card the browser icon doesn't appear on the desktop and I have no apps that I have installed on my phone.
I have a problem with my BlackBerry Bold 9700. I have BES and working well but no browsing even thru Wireless I cannot open any site. I have checked each and every option but the result is the same. It seems that I have done something wrong and unlikely put some option on/off. To make the life easy, it is better to make it as factory setting or format it completely but I don't know the command or option to do it.
I have a device that was previously for my corp/enterprise environment...they upgrades us and let us keep the old devices. I'm trying to wipe the IT policy (it's a bank, they lock BBs down with manacles and three-headed dogs) so my daughter can use it, but it keeps failing when I use BB Desktop's "Reset to Factory Settings" option:An Error Occurred While Resetting to Factory Settings"
I've got a blackberry 9780 and have upgraded to a 9790, I know to get all my messages, contacts etc I need to back up my phone and restore it onto my new one, but I was wondering do I need to add my email accounts before I restore my messages (this includes e-mails) onto my new phone?