BB Bold :: Can Restore Data From Protect
Jun 8, 2012
I have intalled BB Protect Application on my BlackBerry Gold 9700 5v and saved last data in its Backup which is available in BB Protect Website. Due to some reason I wiped all my Data from my Device and I reinstalled BB Protect Application when I open it for setup I couldnt find restore option. Although it said "select the BB Data to Backup" but I want to restore my pervious data which is shown in BB Protect Website.how can I restore it from BB Protect Websit?
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Oct 15, 2012
I mada a backup from all my data on blackberry protect website, and then I wiped my device, after this tried to restore the data again it wont le me do this and it says my wireless service plan doesnot include blackberry protect or it says my data service plan does not include blackberry protect i checked with my service provider and everything is ok from their side, and I tried deferen t sim carrds and it says the same, I checked the online support it says Navigate to Options > Device > Advanced System Settings > Host Routing TablePress the Menu button and select Register Now.but nothing was done and it still gived me same message
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Apr 14, 2012
My old bold 9700 OS 5 phone just died and I have a backup IPD file. My question is I just bought a 9780 phone with OS 6, will i be able to restore my data without any issues or losing data?
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Sep 5, 2012
i am on a bbm text and talk plan with fido and when i try to use blackberry protect i get a message telling me i need to activate with the carrier .... fido does not support blackberry and told to me contact rim ... can someone tell me what service i need to activate with the carrier to use bb protect?
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May 1, 2012
What is your best security system to protect the data on you iphone ? And the simplest, so that you don't forget how to access your phone.Free or you have to pay ? An app ?
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May 18, 2012
When using an app on my iphone - the app wants me to consent to collecting data whether I am using the app or not using the app. My question is what data can they get to and is there a way to protect all the data on the iphone from being accessed?
Info:
MacBook, Mac OS X (10.6.3)
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Apr 19, 2012
Had a replacement BOLD 9790 and do not know how to retore data that I backed up onto Desktop Manager to the new phone.
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Jul 17, 2012
Lost or Stolen BlackBerry -- What to do to retrieve data?
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Apr 7, 2011
Passwords in my password keeper are also backed up? When I back up my data with BlackBerry Protect. It says it will back up my contacts, and memo, but nothing about my passwords.
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Feb 23, 2010
iPhone gets stolen, thief takes out SIM card to prevent remote wipe (not sure that would even help), thief jailbreaks iPhone and accesses entire file system via SSH.I thought this was ironic, but would it help if people jailbreak their iPhones and change the root password to prevent a hacker from doing this first?My company is thinking of deploying iPhones and from all the articles I've read, the iPhone's security can be bypassed in comparison to the Blackberry just by having a paper clip.Not sure if anyone has ever given it too much thought but maybe we can start a discussion on how to protect the data on your iPhone in case it gets lost or stolen.Anyone else worried?
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Sep 5, 2011
I upgrade 9700 to 9900 I have many autotext 922,if impossible to restore in the 9900.
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Aug 27, 2011
Ok the 6.0 update even wiped out my blackberry protect so I am unable to restore the lost data. Of course contacting rim/blackberry for help is not an option.
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Aug 8, 2010
Phone worked great for a week, then I installed the BBDM software and attempted to install a new app and It starts the process but at the end says it cannot connect to the device. Problem is, the BB is now completely reset and has none of my apps, contacts, pictures, videos, or anything else. Any ideas? I'm about to lose it here.
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Dec 2, 2012
I have a blackberry bold 9780. I backup all data before I wipe it. After that, I wiped and restored all data. Unfortunely, the password keeper can not be restored.
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Feb 28, 2015
Since 2/23, I have had massive data usage at random times. 1GB here and there, sometimes in the middle of the night.My Data Sense shows that the "Restore data" app has used 8.17 GB in the last two days. All of my other apps are using negligible amounts of data.What is the "Restore data" app, and how do I tell it to stop using so much data?
One additional bit of info: 2/23 was also the date that the Microsoft Health app updated. I use a MS Band. It seems like there may have been some type of update pending on the band. When I called Verizon's tech support, they said that the pending update might have something to do with the massive data usage. We completed the update to the Band, and they said to give it another day to see if the data usage continues. What this "Restore data" app is, it doesn't sound like it has anything to do with the Band.
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Jul 13, 2011
I used Protect on my old 8220 and backed up all my contacts.I lost my 8220 but checking Protect website, my data is there. Problem is, I can't run Prtoect on the new Bold 9780 I bought, which makes the whole Protect idea kind of useless.I was on the phone with a Rogers Tech Support person, but there was nothing we could do to get Protect to run on my Bold.
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Nov 18, 2012
when i try using blackberry protect phone is staying on the "connecting to protect service" how do i fix this?
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Aug 6, 2012
my device gave up all functionability on Friday (BB Bold 9900). Its database is restored at BB Protect. Vodafone needs 3 days, to send me a new device. The last backup at BB Protect is dated with 08/01/12 I would like to save the whole backup on my iMac in my office which works with MAC OS X 10.7.4What can I do to save these Informations from BB Protect on my Mac and am I able to work with them?
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Aug 1, 2012
I am unable to log into the blackberry protect. Every time I click on blackberry protect, it prompts me to click open blackberry protect. It will ask for my I'd and password. I have tried putting in the password several times but I am unable to login. Initially I thought I had forgotten my password or putting the wrong password .....then I changed my password but I am still unable to login I am not sure of the problem.....
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Sep 14, 2011
I cannot download blackberry protect on my phone
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Aug 25, 2011
I recently installed BlackBerry Protect on my phone. I think it's a great app, with tons of potential to be useful. The only thing I'm a little unsure about is that in order for it to work properly on my Bold 9900 I had to disable encryption. The question I have, which I hope someone out there can answer: is that a big deal/ is it a smart tradeoff? I don't know that much about encryption, but it sounds like something I would like to have (Can you ever have to much security in a handheld?)
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Oct 8, 2011
My BlackBerry Protect system has gone into overdrive it wont allow me to access any app updates, update various settings etc because i cant sign in to it. i know i have the right password but even tried changing it and it must be right as my 'remaining attempts' isnt increasing. i just keep getting the error message "unable to log in to your account" can this be fixed? i really dont want to have to restore factory settings to try to fix it, its taken ages to program it all?
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Jun 3, 2012
Is there an app to protect my BB from viruses ? Or is it already in my device?
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Jun 6, 2012
I am not been able to connect to BB Protect. Its saying BB protect is not active. My login id is also getting failed.
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May 24, 2012
I have exceeded the number of attempts to verify my password for blackberry protect .... n now I'm unable to login to my app world n blackberry protect ... also I am unable to edit my blackberry ID due to the login problem .... I have tried rebooting it yet no changes .... currently my wifi is on .... each time I try to edit my Blackberry ID (under the option>device>blackberry ID) , it says i have exceeded the number of attempts to verify my password , try again in 15 minutes, when the security lock out time ends .... even after 15 minutes it still says im unable u to unlock it ... n the same message appears ... and also under the blackberry protect it shows:Blackberry ID :
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May 5, 2011
I cannot install BlackBerry Protect on my BB Bold 9700.Message comes up saying it cannot be installed on a device using Enterprise Server software.Where can I find this info on my device and can I remove the Enterprise Server software?
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Jan 5, 2012
I've recently bought new Bold 9900 phone and it is great. But now I have little problem with Blackberry Protect service.When I setup phone first, I have setup Blackberry Protect service as well and it worked fine. But then there comes update of Blackberry Protect to version 1.1.1.50. Since this update was installed, I can't connect to Protect service anymore.Bold wants to do a new setup of Protect service when I launch the App. This looks good, but after "Blackberry ID" screen it freezes at "Connecting to Blackberry Protect" and this status holds there for couple of hours and nothing happens (on 3G and on WIfi also). I have tried to uninstall BB Protect and then reinstall it.
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Jan 15, 2010
i already have my 9700 password protected and everytimes i plug my 9700 it will ask me for my password. but my question is, if i remove my sd card and plug it into my pc, it doesn't prompt me for any password. wtf? where is the security, rim? i though one of ur selling point was blackberry is a secure device?
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May 4, 2011
After make the download and installation of Blackberry Protect on my Bold 9000 i received the follow messege:Smartphones that uses Enterprise Server doesn't have compatibility with Blackberry Protect.
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Nov 15, 2012
I cannot validate my blackberry (bb) id credentials when i want to open bb protect. i have already received email regarding changing the password considering my password is wrong. then i make the new password. then i try again to open bb protect. the result is the same. i cannot validate my bb id credentials.
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Aug 8, 2011
This morning I retrieved all my information from protect except my bbm contacts now I've lost my phone contacts? How can I retrieve this information again
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