BB Bold :: Protect Site Doesn't Recognize Device?
Jul 28, 2012
Afternoon, my blackberry was stolen last night so i have gone onto the blackberry protect site to wipe up my data, etc. but the site shows 'add device'. my device is not showing? i know it was definitely installed on my phone because it always used to tell me that my backup was successful after backing up and also, it is on my blackberry app world.
View 5 Replies
ADVERTISEMENT
Oct 19, 2012
I can' add my device to the BB Protect Portal. But I can access the backup from my BB. It's Bold 9900 from Rogers.
View 4 Replies
View Related
Aug 25, 2011
I recently installed BlackBerry Protect on my phone. I think it's a great app, with tons of potential to be useful. The only thing I'm a little unsure about is that in order for it to work properly on my Bold 9900 I had to disable encryption. The question I have, which I hope someone out there can answer: is that a big deal/ is it a smart tradeoff? I don't know that much about encryption, but it sounds like something I would like to have (Can you ever have to much security in a handheld?)
View 1 Replies
View Related
Sep 21, 2013
I was looking to play a movie from my HTC One through my 360 and onto the big screen. This was quite a simple process when I had my old Samsung Galaxy S2 but it seems to be a little more tricky with the HTC One. I have tried a number of external applications (smartglass etc) and USB Debugging doesn't do the trick. How do I play a movie from my phone onto the Xbox? It simply doesn't recognize the phone as a portable device.
View 6 Replies
View Related
Aug 8, 2014
I have: Lg G3 and MacBook Pro. When I plug in the phone to the Mac with the USB cable, it just doesn't recognize it at all. I already installed driver and an app of Android File transfer. Nothing worked. What to do???
View 11 Replies
View Related
Apr 19, 2012
When I connect my phone to my computer it makes a noise but doesn't show the iPhone under my computer it also doesn't charge the iPhone when it is connected to it except for a few seconds when I reboot my laptop. When I search under Device manager there is absolutely nothing there. I was attempting to restore my phone yesterday and couldn't do it on my phone alone nor when plugged into my computer so I restored it to a back up on another computer. Also every other computer I've plugged it into recognizes it right away but none of the other one's are mine please assist I don't want to lose all my app's and music thats stored on this computer and I'm going off to college in the fall.
Info:
iPhone 4, iOS 5.1
View 2 Replies
View Related
Jun 3, 2012
Is there an app to protect my BB from viruses ? Or is it already in my device?
View 3 Replies
View Related
May 4, 2011
After make the download and installation of Blackberry Protect on my Bold 9000 i received the follow messege:Smartphones that uses Enterprise Server doesn't have compatibility with Blackberry Protect.
View 6 Replies
View Related
Jul 1, 2015
My computer doesn't recognize my device when it is plugged in.
View 1 Replies
View Related
Aug 8, 2014
I tried resetting my phone back to 8.0 so I could have the Cyan firmware installed on my 1020 along with 8.1 Update 1, however the program won't recognise the device:
The Software Updater for Retail says the exact same thing too.
How to rectify this? Or if not, any ETA on when the Cyan update can be expected to be available for Dev Preview users? I have a 930 as my daily driver now but, as an amateur photographer and filmmaker the 1020 is still a highly useful device for me.
View 1 Replies
View Related
Jan 9, 2012
I recently changed the password on my Yahoo email. I have been trying to change it on my Bold 9650 but to start I have to enter my ID (which I checked and is my email address) but when I enter it I get an error message saying that my "user name is invalid. A user bane nust be at least 4 characters." and I can get no further. I have verified my Blackberry ID and my username but nothing I do works. As a last resort, how do I delete my email account entirely and start over?
View 4 Replies
View Related
Oct 2, 2011
I just bought a blackberry bold 9900 3 days ago. When I tried to connect it to my PC with the USB cable, it doesn't recognize it, but it charges it anyway. I installed the desktop software but it doesn't find it either. I tried everything and I think the problem is in the phone since I tried to connect it to 2 different computers and it doesn't work on both.
View 1 Replies
View Related
Aug 22, 2012
I was prompted to upgrade App World when I went to use it today, and now the phone doesn't recognize my Blackberry ID.
I can log in using my laptop and the ID and password are fine, but if I try to download anything via App World on the phone, it tells me that the password is invalid.
View 1 Replies
View Related
Nov 9, 2011
I have a Windows Xp service pack 3 and I already install Desktop Manager6.1, the problem is that the computer does not recognize any blackberry device, I tried with three diferents blackberry and no one works. Windows try to install it and later solicites a driver for the device, I alredy see in other computer what drivers the blackberry needs to works and copy them to my Windos Xp but still does not work, is there a driver or something for that windows recognize the blackberry?
View 1 Replies
View Related
Sep 9, 2012
The app. doen't recognize my blackberry 9700.Also when I connect to the USB only the first time the desktop opens if I try again it will not open untill I reboot the computer.
View 2 Replies
View Related
May 5, 2012
just updated my os to 7.1 and now my phone doesn't recognize my memory card
View 5 Replies
View Related
Aug 28, 2012
my new BB Bold 9930 doesn't recognize many of my old headsets/ear buds?
View 3 Replies
View Related
Jan 16, 2012
9780 started overheating. Display black but possible to read error 507 message. Desktop software does not recognize plugged in device. When battery is insert device still overheats. What to do?
View 1 Replies
View Related
May 31, 2011
how to add a device on black berry protect
View 6 Replies
View Related
Jun 24, 2011
My nokia C1-01 doesn't stream video from any site.
View 8 Replies
View Related
Nov 10, 2011
I had a BB Torch 9860 when it came out and sent back to Vodafone UK for replacement for exact same model, when i go online on blackberry protect i can still see old device there i have manage to remove it and i need to add this new one into it however i can not seem to find where the heck is the option to do that
View 6 Replies
View Related
Jun 4, 2012
i'm trying to sync iphone 4 but computer doesn't doesn't recognise it, just says "iphone" but i've done it before?
Info:
iPhone 4S
View 1 Replies
View Related
Sep 27, 2011
My wife just lost her BlackBerry 9750 Curve... It had the BB Protect app. I could track his location for a couple of hours and send a display message for return call.... but not answer... so I wiped it.Now, I'm not sure if the device is off, or the wipe procedure has already delete the Protect App...
View 2 Replies
View Related
Jul 2, 2010
no matter what settings I use on the 9650 "Memory" settings. I cann't get any computer (Windows 7 or XP Pro) to recognize the device as "mass storage device" so I can access the memory card. There is plenty of items on the card, and I can access them fro mthe decive, but the computer won't "find" it. This is with DM 5.0 and 4.7, on windows XP Pro and Windows 7.
View 4 Replies
View Related
Jul 12, 2010
I have a BlackBerry 9650 that's giving me the following error message when trying to update software or even delete/remove software using BlackBerry Desktop Manager. The exact error message appearing in Desktop Manager is:
"The device does not have enough space for your selections. Select fewer applications."
I am using BlackBerry Desktop Manager v5.0.1. My phone actually has Application Memory Free Space 301.5 MB. My BlackBerry's version is 5.0.0.732. I cannot update or delete software using BlackBerry Desktop Manager. Any help is GREATLY appreciated.
View 6 Replies
View Related
Jan 9, 2012
Further to that, when the keypad is locked it automatically unlocks after a few moments.My other devices would automatically light up when I remove device from jacket, now its on all the time and I am constantly dialing numbers unknowingly.
View 2 Replies
View Related
Feb 10, 2012
I own a Bold 9930.I've noticed that my device doesn't completely sync with Yahoo email.If I read an email on my device, it is marked as read on Yahoo.However, if I read the email on Yahoo, it doesn't sync with the device - the device copy of the email is never marked as read.I used to have full 2-way sync.I contacted Yahoo, and was advised by Yahoo support that 2-way email sync between my device and Yahoo is not possible.
View 5 Replies
View Related
Sep 9, 2015
When I plug into the usb port on my laptop, a message pops up saying "usb device malfunctioned, device not recognized." How can I fix this?
View 2 Replies
View Related
May 26, 2012
When I connect my iphone to my Mac Itunes doesn't recognize the phone. Can't sync any music. Also, books app doesn't appear on my Itunes list.
Info:
MacBook Pro (13-inch Mid 2010), Mac OS X (10.7.3)
View 2 Replies
View Related
Jul 13, 2011
I used Protect on my old 8220 and backed up all my contacts.I lost my 8220 but checking Protect website, my data is there. Problem is, I can't run Prtoect on the new Bold 9780 I bought, which makes the whole Protect idea kind of useless.I was on the phone with a Rogers Tech Support person, but there was nothing we could do to get Protect to run on my Bold.
View 2 Replies
View Related
Jun 14, 2010
I just updated the Nokia Updater software after being prompted to do so, and now my PC doesn't recognise my phone (xpressmusic 5530) when I plug it in.Windows asks for software, but the only disc I received with the phone was the Ovi Suite, which does nothing to (re) install what's needed for the phone. When I plug the phone into the USB the phone itself asks which connection I want (PC Suite / Mass storage etc) but the PC now doesn't recognise it.
View 4 Replies
View Related