Bold :: It Doesn't Recognize Blackberry ID
Aug 22, 2012
I was prompted to upgrade App World when I went to use it today, and now the phone doesn't recognize my Blackberry ID.
I can log in using my laptop and the ID and password are fine, but if I try to download anything via App World on the phone, it tells me that the password is invalid.
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May 29, 2012
My computer doesn't detect my BB , When I try to open the memory card from my computer there is no icon for it.I tried to take the battery out for one minute, but it didn't work , the USB cable is working fine because every time that I connect the usb cable to my computer , a clock shows on my Blackberry screen .
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Jan 9, 2012
I recently had water damage to my BB Curve 9300 phone, stupidly I had not relaised but transfered all my contacts from SIM to phone Of course all this info got wiped when the phone was repaired. But i had registred with Blackberry ID and got a few apps one of which was BB Protect, backing up all my contacts etc. However now when I go to enter my email and password for BB ID it does not recognise me, I have tried 'forgot password' and the same happens, it does not recognise my email or any other emails I use. I have spoken to O2 and they say they can see I registered with BB and state if I had apps must have registered an email address. I am going mad because they must have an address and password for me as they allowed me to get other free apps, therefore my info must be on their system. I don't want to re-register as BB Protect will not recognise the new name or will it? Does it take other info when you register, like the PIN or IMEI?
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Jan 9, 2012
I recently changed the password on my Yahoo email. I have been trying to change it on my Bold 9650 but to start I have to enter my ID (which I checked and is my email address) but when I enter it I get an error message saying that my "user name is invalid. A user bane nust be at least 4 characters." and I can get no further. I have verified my Blackberry ID and my username but nothing I do works. As a last resort, how do I delete my email account entirely and start over?
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Oct 2, 2011
I just bought a blackberry bold 9900 3 days ago. When I tried to connect it to my PC with the USB cable, it doesn't recognize it, but it charges it anyway. I installed the desktop software but it doesn't find it either. I tried everything and I think the problem is in the phone since I tried to connect it to 2 different computers and it doesn't work on both.
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Sep 9, 2012
The app. doen't recognize my blackberry 9700.Also when I connect to the USB only the first time the desktop opens if I try again it will not open untill I reboot the computer.
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May 5, 2012
just updated my os to 7.1 and now my phone doesn't recognize my memory card
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Aug 28, 2012
my new BB Bold 9930 doesn't recognize many of my old headsets/ear buds?
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Jul 28, 2012
Afternoon, my blackberry was stolen last night so i have gone onto the blackberry protect site to wipe up my data, etc. but the site shows 'add device'. my device is not showing? i know it was definitely installed on my phone because it always used to tell me that my backup was successful after backing up and also, it is on my blackberry app world.
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Jun 4, 2012
i'm trying to sync iphone 4 but computer doesn't doesn't recognise it, just says "iphone" but i've done it before?
Info:
iPhone 4S
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Mar 17, 2012
I've just got a 9360 and it won't recognise the holster I have. I have tried the phone in various other holsters and it won't recognise any of them. Help, I used to love the fact my old Curve recognised the holster and switched to sleep mode and reserved battery life etc. Is there a setting within the phone I have to switch on?
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Sep 9, 2015
When I plug into the usb port on my laptop, a message pops up saying "usb device malfunctioned, device not recognized." How can I fix this?
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May 26, 2012
When I connect my iphone to my Mac Itunes doesn't recognize the phone. Can't sync any music. Also, books app doesn't appear on my Itunes list.
Info:
MacBook Pro (13-inch Mid 2010), Mac OS X (10.7.3)
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Jun 14, 2010
I just updated the Nokia Updater software after being prompted to do so, and now my PC doesn't recognise my phone (xpressmusic 5530) when I plug it in.Windows asks for software, but the only disc I received with the phone was the Ovi Suite, which does nothing to (re) install what's needed for the phone. When I plug the phone into the USB the phone itself asks which connection I want (PC Suite / Mass storage etc) but the PC now doesn't recognise it.
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Nov 17, 2012
i set a password to unlock my bb device. Three days ago a friend took the bb and tried to discover the password, he tried 8 times. After i tried to unlock the device inserting the right password but it dosen't recognize it. Now i'm so worried about lost all my data, casue i haven't done recently a backup. I hope someone would help me cause i have a lot of data in it and i cannot loose them. The one who tried to unlock the device said that after the 5th attempt he was asked to write blackberry, and now in place of asteriks there appears like normal characters.
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Aug 9, 2011
I recieved a warranty replacement a few weeks ago and have been unable to get it to connect to my pc via the usb or the bluetooth. Support at ATT couldn't figure out the problem so they sent me a new device. The second device has the same problem and I have even installed the BB Software on a second pc and it also would not recognize the device.
If you look at the device in device manager in windows it says there is a problem with the driver installed for the device. It looks like the BB desktop software didn't install the correct driver. I have de-installed the software and re-installed it and no change.
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Feb 20, 2012
i have downgraded my neo v from officially updated ICS to gingerbread 2.3.4 build .62(flashing via flashtool)..after that rooted with unlocked bootloader..but my phone only connects in mass storage mode..even if i change to MTP mode,,pc companion says no phone connected....
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Dec 21, 2015
I just bought a new 130GB class 10 PNY SD card for my T Mobile G4 and at first it was working fine. Then which I was transferring music files to the SD card it had a random error, and now the G4 won't recognize it. If I put in a different SD card it works, and my PC sees the PNY card. I've tried reformatting it to NTSC and Fat32 with no luck. The PNY card isn't corrupted according to my PC. I scanned for that too.
What should I do?
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Mar 15, 2012
Just updated my iphone 4S and now it doesn't recognize my SIM card.It was bought at Applestore - Madrid and it accepts(ed) any SIM card...I've pulled it out, on-off, sincronized it, reset.
Info:iPhone 4S
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Mar 24, 2012
tried reinstalling the itunes it was working good till last night but now itunes dosent recognise.....
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Apr 9, 2012
I had tried to upgrade iOS through itunes and it has got errored out and my mobile has got hanged. It just shows Itunes and the USB connector logo... Itunes not able to recognize the device....
Info:iPhone 3G, iOS 5.0.1
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Apr 17, 2012
Macbook Pro doesn't recognize my i 4GsMy Macbook Pro 15 (Mac OS X 10.6.8) doesn't recognize my 4Gs (iOS5.1)
Suddenly it stopped, last time was April 11 via Wi-Fi. Now even with the device plugged it can't be recognized.
On iPhone Settings, the "iTunes Wi-Fi Sync" tab is grayed.
Few days ago iPhone started to behave strangely, refusing to power off, sometimes not charging when plugged to USB port, sometimes does.
Don't know what to do.
Thanks in advance best
Info:
iPhone 4S, iOS 5.1
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Apr 25, 2012
My iPhone no longer recognizes when I plug in headphones or any other external audio device. A software upgrade fixed this problem once, but the problem has come back and upgrades won't fix it. No matter what I plug into the headphone jack, audio continues to play out of the phone speakers. I'm outside of my warranty and not near an Apple store.
Info:
iPhone 4, iOS 5.1
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May 6, 2012
i have this problem whit my iphone 3Gs 32GB when i plug it on my Lap Top windows doesnīt recognize im pluggin it so i canīt sync my iphone whit iTunes and worst i tried to restore my iphone now i got that screen when you need to restore iphone whit iTunes obviously i canīt restore it cause windows doesnīt recognize my iphone
Info:
iPhone 3GS, Windows 7
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May 24, 2012
How to fix- iTunes doesn't recognize my iPod-iPhone
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Jun 3, 2012
My first generation Macbook won't recognize my iPhone 4s when I plug it in. Is it because the software is too old? Is there another way to transfer my iTunes music to my phone?
Info:
iPhone 4S, iOS 5.1.1
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Jun 10, 2012
I just purchased 2 iPhone 4s's for my daughters. iTunes does not recognize them. I have an iPhone 4 and iTunes reccognizes it. I think it has something to do with Windows 7. The iPhone 4 is recognized by one user, but not recognized by iTunes for my daughters accounts/users. Also, neither iPhone 4 is recognized on my account. I have stopped and re-started them and also uninstalled and re-installed iTunes, too no avvail. What do I need to do?
Info:iPhone 4S, Windows7
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Jun 11, 2012
When I plug my iPhone into my Macbook Pro, it vibrates twice and charges, but isnt recognized in iTunes. There is no device that says "Sarahs iPhone" like there used to be. I downloaded the latest iTunes and my phone has the latest software, im not sure what to do.
Info:
Mac Pro, Mac OS X (10.7.4)
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Jun 16, 2012
Itunes recognises an older Ipod Nano so I know Itunes is ok.I have done everything, make sure the apple device interface is "started"Uninstalled and reinstalled itunes. Getting ready to do restore, taken photos off phone, can not work out how to back up without Icloud (all work contacts on phone so can not lose them).
Info:iPhone 4, Windows Vista
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Jun 22, 2012
Why does my iphone 3g recognize my sim that i have???
Info:
iPhone 3GS, iOS 4.2
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Mar 13, 2011
Device info Your carrier: Cincinnati Bell Model info and OS version (Go to Settings, then Options, then about): 8520 v4.6.1.286 (Platform 4.2.0.122)Apps and free space File free before and after a battery remove/replace. (Go to Settings, then Options, then status): 97842197 Bytes Did a battery pull fix your issue? Have not tried Apps installed and their version if possible.(Go to Settings, then Options, then applications):BT device model/version (you will have to look at the BT device):Rhapsody v4.0 does not recognize the BB in the sources list. Therefore, I cannot transfer music to my BB. Contacted Rhapsody technical support. Tried:
1. Turning Mass Storage Mode Support OFF
2. Checked what shows up under Control Panel - Device Manager (I'm on Windows 7): Under Portable Devices, shows "E:" (I believe this is the media card that's installed in the BB. Under USB controllers, shows "BlackBerry Smartphone".
3. Launching Rhapsody in "Run as administrator" mode.
4. BB shows up under my Computer only if I turn Mass Storage Mode Support ON. Shows up as removable disk (E:). If Mass Storage Mode Support is OFF, nothing shows up under my Computer.After all above steps, Rhapsody tech recommended I contact the device vendor to troubleshoot and to update the firmware of my device driver. Checked for updates using Desktop Manager and it says no updates are needed.
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