Bold :: Blackberry ID Does Not Recognize My Email / Password
Jan 9, 2012
I recently had water damage to my BB Curve 9300 phone, stupidly I had not relaised but transfered all my contacts from SIM to phone Of course all this info got wiped when the phone was repaired. But i had registred with Blackberry ID and got a few apps one of which was BB Protect, backing up all my contacts etc. However now when I go to enter my email and password for BB ID it does not recognise me, I have tried 'forgot password' and the same happens, it does not recognise my email or any other emails I use. I have spoken to O2 and they say they can see I registered with BB and state if I had apps must have registered an email address. I am going mad because they must have an address and password for me as they allowed me to get other free apps, therefore my info must be on their system. I don't want to re-register as BB Protect will not recognise the new name or will it? Does it take other info when you register, like the PIN or IMEI?
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Jan 19, 2010
Can anyone help me with facebook? I downloaded facebook version 1.7 for my BB Bold. couldn't get it to work.. it won't recognize my email and password... it keeps on saying " connection error, service data missing unavailable" can someone enlighten me on this matter? what am i missing? i'm using wifi connection to access facebook.
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Aug 22, 2012
I was prompted to upgrade App World when I went to use it today, and now the phone doesn't recognize my Blackberry ID.
I can log in using my laptop and the ID and password are fine, but if I try to download anything via App World on the phone, it tells me that the password is invalid.
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Mar 27, 2012
I revised my apple ID with a new email address and new password online on my computer. My iphone does not recognize it. What's the problem?
Info:
iPhone 4S
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Aug 11, 2011
I have a blackberry bold 9870 and it is all of a sudden not recognizing my password to unlock my phone. I have only one attempt left before it wipes my phone
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May 24, 2011
Recently I got to move my server to a new hoster, hence any email service connected to a BB device need to re-validate the service. One of the BB device got stuck and can't add/validate the email back.It kept on saying "wrong password, etc..." which is NOT!I've tried pulling the battery off, deleting the email account (and I can't add the **bleep** account back now!?
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Feb 16, 2011
how can I see the password that integrated with blackberry? I was forgot the password
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Aug 22, 2012
I realized at work today that I had not received any email from my hotmail account in a couple days. I tried veriifying the email on my Blackberry Pearl but receive a mesaage stating my password is incorrect. Since I had to verify my email to post this message my password is apparently working from an internet connection. I have looked at the other posting and tried the host routing table register and taking the battery out but am still unable to register my email. Is there anything else I can do to try to fix this?
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Apr 23, 2011
i have an existing blackberry email address. when i to set it up, it says the email address and password doesnt match. but all the information is correct?
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Dec 3, 2011
Just recently I have had a problem with being able to edit my email settings, when I go to main menu > set up > Email accounts it comes up with a username and password. I assume the username that it is requesting would be an email address so I've tried all of mine and all of my passwords in the box, it doesn't seem to be accepting any of them. Also according to my service provider and my sisters blackberry it's not supposed to be requesting any type of username or password there. I have three email accounts: Google mail, Window's live mail and my blackberry email account. My service provider is 3 UK.
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Jan 30, 2012
I have the blackberry bold 9000 and my BB Protect has asked me to verify my account after I put in a new sim card. I have put in the correct password but it keeps saying its wrong and I have one attempt left. This has happened to me before and on the 8th attempt, it finally accepted my password. I have tried the "forget password" option but after I've filled the security question and new password, it either freezes and doesn't go to the next page or it says "bad request".
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Sep 26, 2012
I have a "verify blackberry id password" message on my bold 9900, unfortunately, I can't remember my password.I clicked on "forgot password" and it apparently sent a new one to the user email which is no longer valid, therefore I can't access it.
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Aug 25, 2011
I am having a problem downloading media onto my blackberry bold 9780. I have successfuly installed the CD that comes with the blackberry and the USB cable goes in fine to my blackberry. But then in the last step, it asks for my blackberry password. I believed this to be the 4 digit pin I use to lock my phone, but this failed. I tried other passwords that I use for other various things but it didn't work, and it wiped everything off my phone. After contacting my service provider (o2) they suggested I try changing my 4 digit pin because this is definitely the password it requires. I changed it, but again it didn't work. I was wondering if someone could tell me which password the blackberry needs so I can start putting music onto my blackberry?
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Jan 29, 2012
After upgrading to os 7.1.0.163 my password keeper application does not recognize my password. I am on 7 /10 unsuccessful tries before I assume I get eternally locked out and the data lost.
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May 3, 2010
I had to change my email password, went ahead and changed my blackberry access, but i can't set up my email on the berry because it won't recognize my email address as a username..
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Jul 11, 2012
I have an email account on my Blackberry bold but I cannot access it. I tried to re-set it and I get the message "Invalid email address or password. Verify your email address and password. If the error persists, contact yahoo.ca" - this problem started after I updated my Blackberry software. I have verified my address and password, I can access it from any computer. I have an icon for the email account, but it does not receive emails/it is empty/won't send or receive messages.
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Mar 17, 2012
I've just got a 9360 and it won't recognise the holster I have. I have tried the phone in various other holsters and it won't recognise any of them. Help, I used to love the fact my old Curve recognised the holster and switched to sleep mode and reserved battery life etc. Is there a setting within the phone I have to switch on?
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May 29, 2012
My computer doesn't detect my BB , When I try to open the memory card from my computer there is no icon for it.I tried to take the battery out for one minute, but it didn't work , the USB cable is working fine because every time that I connect the usb cable to my computer , a clock shows on my Blackberry screen .
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Nov 22, 2012
What can I do to get my password without having to change my current password?
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Dec 28, 2011
After two years of no problems, suddenly my PK is not accepting my access password.In fact it displays the actual characters rather than " * " .I have 3 tries left. I have read several threads and have learned that after 10 attempts - everything in PK is erased.This is not a matter of a forgotten password, but something else.
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Dec 13, 2011
I received an email from Blackberry telling me to verify my gmail password. I tried to verify my password for the next week without any success. I receive a 4 or 5 digit code via sms but when I copy and paste I'm told I need a code that ends with 13.
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Apr 10, 2012
Had to replace the SIM card on my Curve 9360 today and now it won't recognize my BlackBerry ID or password. It just says "please wait" and then does nothing for literally hours. I can log in to the BlackBerry website fine so I know my login and password are correct. My cell phone provider says it is a BlackBerry issue. The log in screen gives you 10 tries to log in before it wipes your phone and I'm on try #8.
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Nov 3, 2011
I am trying to log into Blackberry App world. It brings up my e-mail address automaticaly and when I type in a password it says "unable to validate the email address and password combination". It then gives me the option to try to recover my password and the response I get is "Blackberry App World is having trouble connecting to the Blackberry App World server. Verify your network connections and try again". I have been getting this message for weeks. My connection is fine I receive emails every day and I have no problems connecting to the internet.
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Sep 7, 2011
how can i change my email password on my bb bold?I do not want to go through BIS because it says that i must register with my wireless service provider?
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Jul 25, 2012
How can I verify my password for my email at the Blacberry internet Service when I forget my password and they sent my password to my blackberry which can't recieve or sent emails. The email about the verification was sent to my blackberry so I don't have the email on my computer.
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Nov 17, 2012
i set a password to unlock my bb device. Three days ago a friend took the bb and tried to discover the password, he tried 8 times. After i tried to unlock the device inserting the right password but it dosen't recognize it. Now i'm so worried about lost all my data, casue i haven't done recently a backup. I hope someone would help me cause i have a lot of data in it and i cannot loose them. The one who tried to unlock the device said that after the 5th attempt he was asked to write blackberry, and now in place of asteriks there appears like normal characters.
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May 14, 2012
My iphone 4s does not recognize my password for gmail.
Info:
iPhone 4S, iOS 5.1.1
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Aug 10, 2010
I recently changed my password for my email account on the computer, now it tells me to change it on my bb. I'm not sure how, any advice?
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Sep 30, 2012
I'm trying to remember my password for my blackberry email, but I can't. I've already switched my info over to my new bold. Is there anyway I can contact blackberry to retrieve my password?
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Jul 16, 2010
How do I change the password for my email account? It seems I am not prompted to enter a password when I want to check email on my device. I have a Bold 9700.
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Dec 20, 2011
I got a message from blackberry stating that I need to verify my password in order to have emails sent to my phone. The message is Unclear and it states that i need to go to the Blackberry Internet Service account and click on the setup icon and click email accounts or email settings.
- Go to email accounts page
- Edit my email
- Type in password
I cannot seem to find the "set up" icon on the BB Internet Service page!
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