BB Bold :: Email And Password Not Recognized?
Nov 3, 2011
I am trying to log into Blackberry App world. It brings up my e-mail address automaticaly and when I type in a password it says "unable to validate the email address and password combination". It then gives me the option to try to recover my password and the response I get is "Blackberry App World is having trouble connecting to the Blackberry App World server. Verify your network connections and try again". I have been getting this message for weeks. My connection is fine I receive emails every day and I have no problems connecting to the internet.
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Aug 21, 2011
Not sure why but I can login on my computer but when I try to get into facebook t is asking for me email and password. When I try it I get I get a message ( You have entered an incorrect Email/Password combination)
The email has been verified online and its the same password I have been using to login to the website with. Nothing has changed.
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Oct 22, 2011
I have had my bbry tour for 3 years and never had this problem. I am getting a message that I need to validate my email on my blackberry, but every time I try it says not a valid username password and can't validate. I have my name & password written down so I know they are correct, but the system doesn't recognize it.
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May 29, 2012
Trying to setup email on new Bold 9930 with Verizon Wireless.Not using any Enterprise services.My email says No service established yet, going to setup wizard....OK, but it recognizes my Blackberry ID, but does not accept my password, with a message that either ID or password is wrong.I did not forget it, did not enter any other password, and did not make an error in it.Could another BB user have my ID that I tried to use? (I had problems getting the setup to give me that ID, so I tried inputting <Personal Content Removed> in the field, since they don't tell you a format to use).BB shows that <Personal Content Removed> is my ID.How do I verify with Blackberry what they setup for me? How do I change it?
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Jun 30, 2012
Dollar sign not recognized in password after OS upgrade My password contains the dollar sign, the key at the righthand bottom corner, next to the Enter key.After upgrading to the new OS today, this character is not recognized as valid; the other characters are shown as stars but this one is not and I am at my last attempt.Using the alt key also does not do the trick.
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Jul 11, 2012
I have an email account on my Blackberry bold but I cannot access it. I tried to re-set it and I get the message "Invalid email address or password. Verify your email address and password. If the error persists, contact yahoo.ca" - this problem started after I updated my Blackberry software. I have verified my address and password, I can access it from any computer. I have an icon for the email account, but it does not receive emails/it is empty/won't send or receive messages.
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Apr 30, 2012
I have been getting this request for a password. when I contacted AT&T, they advised it was my cell phone number, but when I entered it was advised it was incorrect. Now my phone is completely locked, i can not even power it down. The box stating password incorrect stays open and I can not access my phone at all. Does anyone know how to unlock my phone. I tried holding the number 1 key down - didn't work.
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Jun 21, 2014
My dad has been trying to set up his first iphone and it asks for his Apple id and password but each time he enters it it says its incorrect.Â
We've been onto itunes on his computer and the password and id are accepted but it then asks him to complete some new security information (address, phone numbers etc). We do this and nothing happens.
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Oct 14, 2015
I have a Samsung S6 and my fingerprint is not recognized, I forgot my password and now I'm locked out of my Samsung s6. What's my passcode recovery options?
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Apr 28, 2012
system asks for the old ID password which is not recognized by iPhone.
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Jun 8, 2012
I have multiple mailboxes. I have a yahoo and a Gmail. When I click on my gmail account it comes up saying it does not recognize my username or my password and yet it has my correct password and username. I have deleted the account and created it again to get the same messages on my iphone.
Info:
iPhone 3G
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Jul 1, 2014
I am having trouble updating the apps on my I=-phone because nothing I enter is recognised. I enter the e-mail address originally used and the correct password but it says it doesn't recognise this. I have also tried to re-set the password but it says it is sending me an e-mail to do this but it never comes. I have set up a new user ID and password but don't know how to transfer that so it updates my I-phone.
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Sep 7, 2011
how can i change my email password on my bb bold?I do not want to go through BIS because it says that i must register with my wireless service provider?
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Jul 25, 2012
How can I verify my password for my email at the Blacberry internet Service when I forget my password and they sent my password to my blackberry which can't recieve or sent emails. The email about the verification was sent to my blackberry so I don't have the email on my computer.
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Apr 18, 2010
Device info
Bell Mobility
Curve 8530, OS 5.0.0.337 (platform 4.2.0.136)
Apps and free space
File free: 117980906 bytes
Battery pull did not fix the issue.
I've had my Curve BB for over a month with little to no problems (it stopped 'pushing' to my custom email a couple weeks ago, but I researched and resent the service books, etc. and it worked fine after that). Now, however, it has dropped/removed my two custom email icons. Poof. Gone. One minute they were there, the next, gone. I've already checked to make sure they weren't hidden. They're not. I went into email setting again and it no longer even showed them as having been set up - one of them being my home email that is pushed to my BB and the second being my BB email itself.
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Aug 10, 2010
I recently changed my password for my email account on the computer, now it tells me to change it on my bb. I'm not sure how, any advice?
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Sep 30, 2012
I'm trying to remember my password for my blackberry email, but I can't. I've already switched my info over to my new bold. Is there anyway I can contact blackberry to retrieve my password?
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Jul 16, 2010
How do I change the password for my email account? It seems I am not prompted to enter a password when I want to check email on my device. I have a Bold 9700.
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Dec 20, 2011
I got a message from blackberry stating that I need to verify my password in order to have emails sent to my phone. The message is Unclear and it states that i need to go to the Blackberry Internet Service account and click on the setup icon and click email accounts or email settings.
- Go to email accounts page
- Edit my email
- Type in password
I cannot seem to find the "set up" icon on the BB Internet Service page!
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Oct 26, 2011
I had to change my email password a couple of days ago. I received the email to validate. Went into setup to validate and I type in my new password and click validate and I keep getting Blackberry Can't validate password. I show the password ot ensure I'm typing it right. I am so frustrated.
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Jan 9, 2012
I recently had water damage to my BB Curve 9300 phone, stupidly I had not relaised but transfered all my contacts from SIM to phone Of course all this info got wiped when the phone was repaired. But i had registred with Blackberry ID and got a few apps one of which was BB Protect, backing up all my contacts etc. However now when I go to enter my email and password for BB ID it does not recognise me, I have tried 'forgot password' and the same happens, it does not recognise my email or any other emails I use. I have spoken to O2 and they say they can see I registered with BB and state if I had apps must have registered an email address. I am going mad because they must have an address and password for me as they allowed me to get other free apps, therefore my info must be on their system. I don't want to re-register as BB Protect will not recognise the new name or will it? Does it take other info when you register, like the PIN or IMEI?
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Dec 13, 2011
I am try to add my gmaill account to my Torch 9800 but keep getting a message "Invalid email address or password. Verify your email address and password.If error persists, contact gmail.com."
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Jul 16, 2010
Dear Blackberry users: How do I change the password for my email account? It seems I am not prompted to enter a password when I want to check email on my device. I have a Bold 9700.
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Jan 19, 2010
Can anyone help me with facebook? I downloaded facebook version 1.7 for my BB Bold. couldn't get it to work.. it won't recognize my email and password... it keeps on saying " connection error, service data missing unavailable" can someone enlighten me on this matter? what am i missing? i'm using wifi connection to access facebook.
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Oct 17, 2011
Received email from BB saying I needed to verify password for my personal email account (which has stopped sending emails to my phone but I still get business emails.) I go to: Settings>Manage Internet Email> and get an error message saying "Your device had a problem connecting to the server" This is continual, even after powering on and off.
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Nov 5, 2010
I have recently had to change my e-mail account passwords. Now in order to change them on my blackberry I am asked to do the following when I go to the set up:
File Path : Setup - Email Accounts
Existing Users If you want to access your email settings or you changed your device, log in
User Name:
Password:
I have 3 e-mail accounts going to this phone and each has a new password. I do not know what my user name is, I set it up 2 years ago...how do I retreive my username? when I click on "forgot password" it says the password has been sent to my phone, but I never receive it.
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Apr 14, 2011
I try to sign into the app world and it says it cant verify my email and password. I tried clicking the forgot password and I keep getting the message that Blackberry App world is having trouble connecting to the Blackberry App world server with the error id 30637. I've gotten apps before so I don't understand why I am getting this message!
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Apr 25, 2012
I changed my email password on my computer and since then I have not been able to receive email messages on my phone, I tried adjusting the email setup, it just wont allow me.
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Mar 16, 2010
I have a Microsoft outlook email account at work and we have to change our password every two months or so. I changed mine this morning and went to change it on my blackberry but it won't take the new password. It comes up with the following: "Please verify your email account information. The information you provided is incorrect" What am I doing wrong?
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Mar 12, 2010
I bought a second hand Blackberry Bold 9000 on ebay and I would like to setup my email account, but it ask for an Enterprise Activation password which I don't know where to find? It also says: "Contact your system administrator to find out wether an Enterprise Activation password will be provided, or if you need to install the BlackBerry Desktop Software. Who would be my system administrator and what steps should I take next to ensure the email is setup?
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Jul 26, 2011
I have my work emails fed to my Bold and all has worked well until today - when I was required by my trusty employer to update my Outlook password. As I have tried to follow the instructions from Blackberry (the verify form message), I have gotten stuck in a loop. I go to "Setup" -> "Email account" and click on it. This takes me to "Email Accounts" where I choose option "Internet Mail Account" (it is not an Enterprise account). Click. Now I am back at the previous screen. This loop is nauseatingly repeatable. I have also noticed that, I can really lock up my phone depending on how I exit the Setup app.
Battery removing time. So I have also been trying to simply remove the email account altogether and have been stymied at that as well. I went to the folder for the Outlook emails, chose "Options" then "Email Account Management". And I always get this popup: "Unable to open email setup application. Contact your wireless service provider." Meanwhile, and just for clarification, the other email account (Yahoo) is still receiving mail -- got one while I've been typing this. Thus I cannot get to the settings to change the account/password, and I cannot just delete the account outright. So far as I know.
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