BB Bold :: Email Giving Error Of Invalid Password Or Email
Jul 11, 2012
I have an email account on my Blackberry bold but I cannot access it. I tried to re-set it and I get the message "Invalid email address or password. Verify your email address and password. If the error persists, contact yahoo.ca" - this problem started after I updated my Blackberry software. I have verified my address and password, I can access it from any computer. I have an icon for the email account, but it does not receive emails/it is empty/won't send or receive messages.
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Dec 13, 2011
I am try to add my gmaill account to my Torch 9800 but keep getting a message "Invalid email address or password. Verify your email address and password.If error persists, contact gmail.com."
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Dec 29, 2010
I had an email account set up on my own domain which worked great. But due to a large amount of spam emails I decided to change my address. I set up a new email address on the server and deleted the old account from my handset.Problem is, I now cannot get the new address to work!!I just get a message saying 'Invalid email address or password...'None of the email addresses on my hosting server will work, I have tried existing addresses, new addresses, resetting passwords, sending service books, re-registering device on network, downgrading devive software, data-wiping, upgrading the devic software... the list goes on!I have contacted my hosting provider and they have confirmed that everything is ok at their end.
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Jan 7, 2012
I had a BB curve 8520 for past 2 years and loved it. Over Christmas, my son had my old BB and I bought a new one - exactly the same - the Curve 8520. Both operate on orange networks. My old BB was v4 new BB is v5.I have a personal email address, and 5 work email accounts - all of which have worked perfectly fine on the old BB. However when trying to add them to the new BB, although my personal account has been accepted, when trying to input my work email I keep getting a message that the password is not correct (which I know it is. I have even tried resetting my work email password on the email server).The email accounts were removed from the old BB when it was given to my son, and although they have worked on that BB for 2 years, I tried reloading them on his BB - but now have the same error message of incorrect password.I have surfed the net and can see this seems to be an issue, mostly for gmail accounts (My work email is not a gmail account) - but no specific response on how to resolve it. I have carried out all the checks such as making sure keyboard is set to right language, and font does not automatically set capitals as first letter, so that isnt the problem.The phone is primarily for business use - so I absolutely have to resolve this.
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Sep 11, 2012
For a while now ive been having problems with my email on my mini pro, i have my hotmail email account linked to my device and set as my default however just recently every now and then for no apparent reason and without warning my emails stop coming in and i have to perform a battery pull to get them to start working again, sometimes i have to do this twice as the first time, when i go back into my inbox, it says 'network error, unable to connect to server' ive checked my incoming mail settings and everything looks fine and there doesnt seem to be any pattern to it it just happens every month.
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May 23, 2011
Well I have just been given my 1st BB from work this morning. I'm trying to set it up to get my work emails but when I try it is coming up with "Invalid email address or Password".
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Jan 12, 2010
I added my mail but it had a problem with pushing emails it can only send so I kept trying to remove and add it a lot then now it refuses to add it again saying invalid mail or password although iam sure they are correct and I tested them on my pc.
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Apr 14, 2011
I try to sign into the app world and it says it cant verify my email and password. I tried clicking the forgot password and I keep getting the message that Blackberry App world is having trouble connecting to the Blackberry App world server with the error id 30637. I've gotten apps before so I don't understand why I am getting this message!
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Oct 26, 2015
I keep getting this msg when entering my primary email address in the email address field in forms from websites I am logged into with my primary email address, so it is valid. When I type in my Gmail email address it works fine. Never had this problem with my S3. Is it because I am logged into my Google acct on my phone and if so how do i turn that off?
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Feb 9, 2010
My blackberry is setup with microsoft exchange email. All was working well until I upgraded to the Blackberry Tour.
Here is my problem:
Sometimes, but not everytime, when I try to REPLY to an email I receive an error message which says that the email contains an invalid email address. I have scrolled through all the email addresses contained in the reply and can confirm that they are in fact valid email addresses.
Things I have tried:
Battery pull
Renaming my own contact name
Eliminating custom email "aliases"
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Dec 18, 2012
invalid email when try to setup my email account in nokia maps
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Dec 27, 2011
I have two email accounts associated with my Blackberry Bold. Both worked fine. I then stopped receiving emails to one. When I try to check that settings are right, i cannot because when I enter username and password I get a message: " The user name is invalid. A user name must be at least 4 characters". My user names is about 20 characters long.
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Aug 22, 2012
I realized at work today that I had not received any email from my hotmail account in a couple days. I tried veriifying the email on my Blackberry Pearl but receive a mesaage stating my password is incorrect. Since I had to verify my email to post this message my password is apparently working from an internet connection. I have looked at the other posting and tried the host routing table register and taking the battery out but am still unable to register my email. Is there anything else I can do to try to fix this?
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Apr 18, 2010
I have been getting my emails pushed to my blackberry Tour fine for months. This morning I changed my password on my gmail account and now it will not let me receive messages on my blackberry. I deleted the account through the email settings and tried to re add it and it keeps saying username or password is invalid. It seems very odd to me.
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Nov 3, 2011
I am trying to log into Blackberry App world. It brings up my e-mail address automaticaly and when I type in a password it says "unable to validate the email address and password combination". It then gives me the option to try to recover my password and the response I get is "Blackberry App World is having trouble connecting to the Blackberry App World server. Verify your network connections and try again". I have been getting this message for weeks. My connection is fine I receive emails every day and I have no problems connecting to the internet.
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Sep 7, 2011
how can i change my email password on my bb bold?I do not want to go through BIS because it says that i must register with my wireless service provider?
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Jul 25, 2012
How can I verify my password for my email at the Blacberry internet Service when I forget my password and they sent my password to my blackberry which can't recieve or sent emails. The email about the verification was sent to my blackberry so I don't have the email on my computer.
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Mar 28, 2010
Beginning at 4:29am this morning, (it seems that all messages stopped at 12:31am and then everything flooded in at once) all of my emails began coming in RED instead of black and they all started giving me alerts. Previously I had Profiles/Exceptions set up so only emails from certain people caused alerts and came in as red.I was able to fix the alerts by changing Level 1 messages to no alert on my "general" profile, but all the emails still come in RED. I have done a reset and a battery pull and nothing changed. How do I fix this??
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Aug 10, 2010
I recently changed my password for my email account on the computer, now it tells me to change it on my bb. I'm not sure how, any advice?
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Sep 30, 2012
I'm trying to remember my password for my blackberry email, but I can't. I've already switched my info over to my new bold. Is there anyway I can contact blackberry to retrieve my password?
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Jul 16, 2010
How do I change the password for my email account? It seems I am not prompted to enter a password when I want to check email on my device. I have a Bold 9700.
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Dec 20, 2011
I got a message from blackberry stating that I need to verify my password in order to have emails sent to my phone. The message is Unclear and it states that i need to go to the Blackberry Internet Service account and click on the setup icon and click email accounts or email settings.
- Go to email accounts page
- Edit my email
- Type in password
I cannot seem to find the "set up" icon on the BB Internet Service page!
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Oct 26, 2011
I had to change my email password a couple of days ago. I received the email to validate. Went into setup to validate and I type in my new password and click validate and I keep getting Blackberry Can't validate password. I show the password ot ensure I'm typing it right. I am so frustrated.
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Jan 9, 2012
I recently had water damage to my BB Curve 9300 phone, stupidly I had not relaised but transfered all my contacts from SIM to phone Of course all this info got wiped when the phone was repaired. But i had registred with Blackberry ID and got a few apps one of which was BB Protect, backing up all my contacts etc. However now when I go to enter my email and password for BB ID it does not recognise me, I have tried 'forgot password' and the same happens, it does not recognise my email or any other emails I use. I have spoken to O2 and they say they can see I registered with BB and state if I had apps must have registered an email address. I am going mad because they must have an address and password for me as they allowed me to get other free apps, therefore my info must be on their system. I don't want to re-register as BB Protect will not recognise the new name or will it? Does it take other info when you register, like the PIN or IMEI?
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Aug 30, 2011
I cannot run whatsapp on my bold. It gives an error saying that it is not writable.
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Oct 13, 2011
I just installed the newest OS for my Torch 9800 (6.0 Bundle 2647). I lost all of my passwords and email accounts. Just go to Setup, select Email Accounts and add all of my accounts back. When I go to Setup there are 2 envelope icons that say "Email Accounts" where there used to be only 1. When I click on either of them it takes me to the "Select the type of email account type:"
Here we have 2 options: Internet Mail Account or Enterprise Account. When I click on Internet Mail Account it takes me right back to Setup, so I select "Email Accounts" again, and then Internet Mail Account and again my phone goes right back to Setup. It just goes around and around in circles and never gives me the option of actually adding an email account. From setup to select type and right back to setup. I have taken the battery out to no avail.
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Jul 16, 2010
Dear Blackberry users: How do I change the password for my email account? It seems I am not prompted to enter a password when I want to check email on my device. I have a Bold 9700.
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Jan 19, 2010
Can anyone help me with facebook? I downloaded facebook version 1.7 for my BB Bold. couldn't get it to work.. it won't recognize my email and password... it keeps on saying " connection error, service data missing unavailable" can someone enlighten me on this matter? what am i missing? i'm using wifi connection to access facebook.
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Oct 17, 2011
Received email from BB saying I needed to verify password for my personal email account (which has stopped sending emails to my phone but I still get business emails.) I go to: Settings>Manage Internet Email> and get an error message saying "Your device had a problem connecting to the server" This is continual, even after powering on and off.
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Nov 5, 2010
I have recently had to change my e-mail account passwords. Now in order to change them on my blackberry I am asked to do the following when I go to the set up:
File Path : Setup - Email Accounts
Existing Users If you want to access your email settings or you changed your device, log in
User Name:
Password:
I have 3 e-mail accounts going to this phone and each has a new password. I do not know what my user name is, I set it up 2 years ago...how do I retreive my username? when I click on "forgot password" it says the password has been sent to my phone, but I never receive it.
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Apr 25, 2012
I changed my email password on my computer and since then I have not been able to receive email messages on my phone, I tried adjusting the email setup, it just wont allow me.
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