BB Software :: 'Invalid Email Address Or Password...'
Dec 29, 2010
I had an email account set up on my own domain which worked great. But due to a large amount of spam emails I decided to change my address. I set up a new email address on the server and deleted the old account from my handset.Problem is, I now cannot get the new address to work!!I just get a message saying 'Invalid email address or password...'None of the email addresses on my hosting server will work, I have tried existing addresses, new addresses, resetting passwords, sending service books, re-registering device on network, downgrading devive software, data-wiping, upgrading the devic software... the list goes on!I have contacted my hosting provider and they have confirmed that everything is ok at their end.
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Dec 13, 2011
I am try to add my gmaill account to my Torch 9800 but keep getting a message "Invalid email address or password. Verify your email address and password.If error persists, contact gmail.com."
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Apr 18, 2011
When I try to set up blackberry ID, It keeps saying my email address is invalid. I registered on this website and used that same email address and password and it continues to deny my access.
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Jun 17, 2012
when i was creating my blabkberry id i typed in .con instead of .com i cannot remember my password and when i go to log in its sending new password to an email address that does not exist how can i fix this???
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Sep 11, 2012
prob is that me and a mate both have the bb 9300. both with 02 and the same data plan.but when i put my mate bb pin in it tells me i have an invalid email adress but on my mates bb they put my bb pin in and it says pending but nothing comes through on my phone.either phone has no probs addin other ppl can any1
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Jun 1, 2012
My daughter set up her Blackberry ID with a slight mistake in the email address. This has only just caused a problem as her screen froze so she removed the battery and had to re-input the password and cannot remember it. Of course the password reminders are going to an invalid email.I have set up a correct Blackberry id for her now (on the computer) but cannot change it on her phone as the original password for the incorrect email is required!I've tried to google and I'm sure it's simple but have a distraught daughter who cannot BBM her friends!Is the only solution to wipe it?
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Oct 26, 2015
I keep getting this msg when entering my primary email address in the email address field in forms from websites I am logged into with my primary email address, so it is valid. When I type in my Gmail email address it works fine. Never had this problem with my S3. Is it because I am logged into my Google acct on my phone and if so how do i turn that off?
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Sep 9, 2014
Every time time I try to enter my email address on a website say to order goods or use an online booking system for a restaurant I get an error telling me my email address is invalid. It doesn't matter which email address I use  I've tried turning off auto fill, cleared my cache and cookies but what else I can do. It is also happening on my ipad at times too. Â
Info:
iPhone 5s, iOS 7.1.1
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Jan 12, 2010
I am trying to set up my xpress mail account but everytime i enter my pop server i get the a message "invalid email address" Does any one know why? The email address is in fact vaild.
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Apr 30, 2010
if i create a new email account on the 5230 and enter my mail address which looks similiar like this one the mail wizard says that it is invalid. what's wrong here? I updated the phone two days ago. Please do not post any personal information such as email addresses or IMEIs in the public forums. You can send a PM to a user that asks for it.
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Feb 9, 2010
My blackberry is setup with microsoft exchange email. All was working well until I upgraded to the Blackberry Tour.
Here is my problem:
Sometimes, but not everytime, when I try to REPLY to an email I receive an error message which says that the email contains an invalid email address. I have scrolled through all the email addresses contained in the reply and can confirm that they are in fact valid email addresses.
Things I have tried:
Battery pull
Renaming my own contact name
Eliminating custom email "aliases"
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Jul 11, 2012
I have an email account on my Blackberry bold but I cannot access it. I tried to re-set it and I get the message "Invalid email address or password. Verify your email address and password. If the error persists, contact yahoo.ca" - this problem started after I updated my Blackberry software. I have verified my address and password, I can access it from any computer. I have an icon for the email account, but it does not receive emails/it is empty/won't send or receive messages.
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Feb 8, 2012
In email settings appears next to an address: Invalid account check.The password and username are correct and the account is existing, how come I can not validate with the Blackberry Curve 8520?The operator is sitomobilevodafone from vodafone but I can not verify the account, I have to do with the device?
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Jan 7, 2012
I had a BB curve 8520 for past 2 years and loved it. Over Christmas, my son had my old BB and I bought a new one - exactly the same - the Curve 8520. Both operate on orange networks. My old BB was v4 new BB is v5.I have a personal email address, and 5 work email accounts - all of which have worked perfectly fine on the old BB. However when trying to add them to the new BB, although my personal account has been accepted, when trying to input my work email I keep getting a message that the password is not correct (which I know it is. I have even tried resetting my work email password on the email server).The email accounts were removed from the old BB when it was given to my son, and although they have worked on that BB for 2 years, I tried reloading them on his BB - but now have the same error message of incorrect password.I have surfed the net and can see this seems to be an issue, mostly for gmail accounts (My work email is not a gmail account) - but no specific response on how to resolve it. I have carried out all the checks such as making sure keyboard is set to right language, and font does not automatically set capitals as first letter, so that isnt the problem.The phone is primarily for business use - so I absolutely have to resolve this.
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May 23, 2011
Well I have just been given my 1st BB from work this morning. I'm trying to set it up to get my work emails but when I try it is coming up with "Invalid email address or Password".
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Feb 28, 2012
I had to change an email password and now the BlackBerry does not receive the emails. How do I change the password
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Aug 21, 2011
Not sure why but I can login on my computer but when I try to get into facebook t is asking for me email and password. When I try it I get I get a message ( You have entered an incorrect Email/Password combination)
The email has been verified online and its the same password I have been using to login to the website with. Nothing has changed.
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Aug 13, 2012
My BB ID for my Torch has an email address that is missing a digit.When I reached the maximum login attempts, I tried resetting the password but the BB ID for this device is missing a '1', thus when it sends the reset email, it's sending it to an email that isn't mine. I reset my password for the BB ID I thought was for this device, which includes the '1', but when I try using that BB ID on this phone, it says something like "use the BB ID associated with this device".
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Mar 26, 2012
how come my phone won't verify my email address after changing my password
Info:
iPhone 4S, iOS 5.1
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Apr 29, 2012
My iphone keeps forgetting my password. I have changed it, again, but am being asked for a 'rescue email address' which is different from the only one I use/have. What is a 'rescue email address' and how do I get one?
Info:
iPhone 4, Windows 7
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Jul 1, 2012
I used the wrong itunes account email address/password on my wife's new iphone 4 when I was syncing it to itunes. How do I change the phone to her itunes account/password?
Info:
iPhone 4
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Jun 2, 2011
Try as I might I can't get onto anything that requires me to log into my new (11 days old) blackberry torch; and I know I am putting the correct email address and password details
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Apr 23, 2011
i have an existing blackberry email address. when i to set it up, it says the email address and password doesnt match. but all the information is correct?
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Jun 13, 2012
I have had my Bold for almost two years now and I've NEVER had a problem... until now. I received message saying I needed to validate my email address and password because I am no longer receiving emails to my phone. I tried to log in and the username and password don't work. I've never had to use this password and email until now, therefore is should not have been changed. I don't know how to fix the settings at all especially since I can't log into my settings!
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Nov 17, 2012
Have been using Bold for 1yr+, received this (strange) request.........however under 'Email Accounts' cannot access email settings as it won't recognize User Name and Password! When put in email (surname) settings (which still work on laptop) receive the following: "'The information you provided is incorrect. Retype your user name and password. Your user name and password are case sensitive".
Am at a complete loss and can't resolve (which I need to do within 36 hrs because am going overseas and need my BB to be working!
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Mar 7, 2015
I understand from the User Guide that Microsoft Office Mobile should give access to Word, Excel etc.However when I try to sign in it does not accept my email address/password combination.When I obtained my first 1026, in Jan 2014 I have a recollection that access was readily available but have not used it.
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Mar 27, 2012
I revised my apple ID with a new email address and new password online on my computer. My iphone does not recognize it. What's the problem?
Info:
iPhone 4S
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Mar 31, 2010
I am getthing this error from my Mdeamon 11 account. I have gone through all the fixes that I could find on this site but ierther the do not work or do not apply to MD 11.
Is there any other fix that I can try.
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Mar 13, 2010
It is currently impossible to sync contacts, calendar etc with Ovi. The phone shows the error message "invalid host adress". When I do a ping from my computer it shows "ping: cannot resolve sync.ovi.com/: Unknown host".It's petty that so many services in Ovi remain unpredictable.
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Feb 16, 2010
I have set up an account on email.nokia.com using my gmail email address, but I get a message 'Invalid e-mail address' when using this address to setup messaging on my phone (5800). I'm using v10.2 of the messaging software and on VirginMobile in Australia (though I've been trying to connect via wifi).
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Sep 21, 2011
I am trying to sign into app world for the first time and the message I get is "Unable to validate the email address and password combination". I know they are correct because I have used the same set for a year now. Rogers can't figure out the problem and sent me here.
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