BB Bold :: How To Validate Email Address And Password (No Longer Working)
Jun 13, 2012
I have had my Bold for almost two years now and I've NEVER had a problem... until now. I received message saying I needed to validate my email address and password because I am no longer receiving emails to my phone. I tried to log in and the username and password don't work. I've never had to use this password and email until now, therefore is should not have been changed. I don't know how to fix the settings at all especially since I can't log into my settings!
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Nov 17, 2012
Have been using Bold for 1yr+, received this (strange) request.........however under 'Email Accounts' cannot access email settings as it won't recognize User Name and Password! When put in email (surname) settings (which still work on laptop) receive the following: "'The information you provided is incorrect. Retype your user name and password. Your user name and password are case sensitive".
Am at a complete loss and can't resolve (which I need to do within 36 hrs because am going overseas and need my BB to be working!
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Jun 2, 2011
Try as I might I can't get onto anything that requires me to log into my new (11 days old) blackberry torch; and I know I am putting the correct email address and password details
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Sep 21, 2011
I am trying to sign into app world for the first time and the message I get is "Unable to validate the email address and password combination". I know they are correct because I have used the same set for a year now. Rogers can't figure out the problem and sent me here.
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Dec 20, 2011
I got a message from blackberry stating that I need to verify my password in order to have emails sent to my phone. The message is Unclear and it states that i need to go to the Blackberry Internet Service account and click on the setup icon and click email accounts or email settings.
- Go to email accounts page
- Edit my email
- Type in password
I cannot seem to find the "set up" icon on the BB Internet Service page!
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Oct 26, 2011
I had to change my email password a couple of days ago. I received the email to validate. Went into setup to validate and I type in my new password and click validate and I keep getting Blackberry Can't validate password. I show the password ot ensure I'm typing it right. I am so frustrated.
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Dec 13, 2011
I am try to add my gmaill account to my Torch 9800 but keep getting a message "Invalid email address or password. Verify your email address and password.If error persists, contact gmail.com."
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Oct 18, 2010
I have a Bold 9700 and a Curve 8320.The Bold has, for want of a technical term, borked. It was in an endless reboot loop and I couldn't do anything to get it out of it.Anyway, I've put the sim card into an old, unlocked but still fully working Curve.It connects to the network fine - ie I can get SMSs and access the web via the browser.But I can't setup my email.You go to the add email page. It says: 'A new Blackberry device has been detected. You must move your email accounts to receive email on this device. To move an email account, you will need to type the email account password. At least one email account must be moved to set up email on this device.'<It then list my two email addresses>'Email delivery to your old device has been stopped this point you can't add a new email address (I can't find any way to add a new email address)If you click cancel, it totally cancels.So, you can only click 'Move email account' You do that, it lists the current email address with a space to enter the password, then click 'validate' So I've done that - the password IS correct.But every time, it just says: 'An error occurred while accessing your account. Please click below to try again. Link: Access Another Email Account'If you click that link it takes you back to the start and you go around in the same circle.So I'm left not being able to validate any of my email addresses - or being able to add a new one.
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Dec 25, 2011
I am attempting to receive my emails from the enterprise server and nothing I do seems to be working. And of course there is no live customer service today.
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May 10, 2010
This is my sons fone, he updated his bbm (?) was asked to enter login details but the email address he used when he first set up his bbm is no longer working (cannot be recovered) I can't go to blackberry id site because the email address doesn't work so it's not like resetting a password. Is there anyway I can put in a new email address?
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Sep 1, 2011
I cannot validate my new email password.
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Mar 30, 2011
Right since blackberry went down the other week i have started to get a email saying validate password and i dont know how to do it anybody know
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Oct 26, 2011
I received a message requesting that I "Validate Password" in order to continue receiving e-mail.
I read a message on the forum saying that my email address password needs to be updated on my BIS account, because I just changed the password toda and BIS can no longer access it.
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May 23, 2012
Got an email this morning that said I needed to validate an email account. Said messages from this email account weren't being delivered and resume receiving email, I needed to validate the password. I've tried several passwords that I've used in the past and all were rejected. Obviously I've forgotten the password and can't figure out what to do next.
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Oct 15, 2010
I would like to know how to disable the following:
At least once a month I receive a message to validate my email password on the blackberry website. My company password is set to never expire, so the problem does not lie there. Is there perhaps a setting on the rim server to only request a password validation when my exchange password changes?
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Jun 8, 2011
I have a Torch exact message is "unable to validate the email address and password combination". When I try "forgot password" the message I get is "Blackberry App World is having trouble connecting to the blackberry app world server. Verify your network connections and try again. (error id : 30637) "This happens when I try WIFI or not on WIFI. My plan lets me use internet anywhere I get reception. I have tried wiping my phone and restoring everything.I can not find any help on the internet and this is a very frustrating problem as there is no point in having a blackberry if I can't download any new apps.
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Oct 29, 2011
I have received a message asking me to validate the password for an MSN email account I access through a work Curve 8520. I have done this before without any problem but now my BB says there is a problem connecting to the server so I can't access my email accounts to validate. Email is still coming through on other accounts. I tried to use the PC and access through the Blackberry Internet Server page but can't find anywhere there to access email account settings (all the guides say email settings are on the left hand pane of the page but not on any page I have found?
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May 6, 2011
I got an email on my smartphone from Blackberry this morning, saying "Action Required: Validate Password". It says that email messages are not being received for my email address and gives directions to resume receiving messages.One thing that made me suspicious was that the email address listed capitalized the first letter of my real address. But I wasn't getting more email, so I tried the fix.When I followed the directions, using the capitalized address, I got a message saying invalid password. I tried to change back to the lowercase version of the address, and got a message saying that address was already set up.I did NOT get this message in my inbox on my computer, and I've not gotten any further messages on my phone. I suspect foul play, but need advice as to how to put things right. I'll change my email password for sure.. what else?
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May 11, 2011
Tried to login to blckberry app world but everythime i trt it wont authenticate my email or password, tried changing it but it has now come up with an error msg: unable to validate the email adress and password combination error id 30601 any ideas?
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Sep 15, 2011
unable to validate password email combination
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Oct 31, 2012
I have validated my account before but cannot remember the password this time. Blackberry Curve 9330 - 6.0 Bundle 3084 (v6.0.0.719 Plateform 4.4.0.560) Need to know how to reset/retrieve my password word so I can gain access to validate my email account.
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Sep 22, 2011
We have 5 Blackberry Bold 9700. We purchased these phones so that our engineers and sales guys can access their emails away from the office.Earlier this week our email server was taken offline for maintenance and all the Blackberrys asked us to validate our email accounts. It has asked us to do this before and we simply re-entered the details and away we went.Not this time though. Despite passwords, exchange address, usernames remaining the same we still consistently get the following error message.Invalid email address or password. Verify your email address and password. If the error persists, contact document-options.co.uk I can access my emails via the exchange via the internet using the same details that i am putting into the blackberry so i know that they do work. Just can't get the blackberry to receive my emails.I am not to tech minded but i do have an IT team inhouse that manage the exchange server.I have spoken to vodafone who also tried to setup the email account their end but got the same error message.
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Nov 28, 2012
At least twice a day blackberry send me an email asking me to validate one of my email addresses. This is a school email and my other email is a g-mail account which has been completely fine. I recently had to get a replacement phone because the software update screwed up my other one. I had no problems with any of my email accounts on my previous blackberry bold. Now, blackberry send me an email at least twice a day prompting me to validate my school email account. Not only that, it takes a least several times for it to go through, meaning I will type the correct password and it will still say it is incorrect, however after numerous tries it eventually goes through.
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Sep 30, 2012
I have received an email asking me to validate my email account - I had changed my broadband to infinity which I suspect has been detected by Blackberry. Which password do I use to do this? I have tried (and reset) my blackberry ID password; tried my service provider password and neither work!!
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Jul 6, 2011
Today I got a new handset and after restoring all my backup and carrying out an enterprise activation on my work Lotus Notes email account I tried to reactivate my hotmail and gmail accounts on the phone.
When I tried (try) to set up these accounts the following happens:
1. I go to the E-mail settings icon on the device.
2. The following message is what I am shown on the screen:
"A new BlackBerry device has been detected. You must move your e-mails accounts to recieve e-mail on this device. To move an e-mail account, you will need to type the e-mail account password. At least one e-mail account must be moved to set up e-mail on this device." (This is the message displayed)
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Oct 17, 2011
I have been unable to get my email address back ever since my latest BB device upgrade to a Bold 9900. I wanted to switch my bb email address which is xxx@mobility.blackberry.net. (note that those x's represent 3 letters.) When I called my carrier to ask them to connect that email address to my current PIN they said they are unable to do so, as they are getting error messages that emails must have a minimum of 4 characters, and that I must take my concerns to blackberry support. Talk about passing the buck, but I guess I will give it a try. Is there anyway I can get my email back or is it history?
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May 13, 2012
I have an older iPhone.I can send an email to ONE address at a time from my gmail account address. Up until two months ago I was able to send emails from the iPhone to SEVERAL address at one time. The message I get is that the email address I am sending it to is not valid. When I click 'send anyway', it gives me the message "The mail server 'pop3.live.com' is not responding. Verify that you have entered the correct account into the Mail settings." And the iPhone sends the message to my Outbox. I try it several times but it won't go out until I delete all but one address.
Interestingly, when the email goes out to one person with a cc to me, then I can forward the cc message to more than one person.
Info:iPhone 3G
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Aug 1, 2012
The e-mail address associated with my Blackberry ID is no longer valid. Unfortunately, I cannot login to change the e-mail - I cannot find the password and the reset sends the password to the invalid e-mail address. If I establish a new Blackberry ID with a new e-mail address, will i lose the apps I'd purchased and installed through Blackberry World?
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Jun 30, 2012
I keep getting email addresses automatically entered when I send email....they are no longer in use or changed,,,they do not show up on my contact list...how can I delete them??
Info:
iPhone 4
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Jun 4, 2014
i forgot the password to my icloud but the email address registered for the icloud is no longer valid
Info:
iPhone 4, iOS 7.1.1
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Dec 3, 2014
how do i reset icloud id if email address no longer exists?
Info:
iPhone 4S, iOS 8.1.1
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