BB Torch :: Cannot Validate Email Address
Dec 25, 2011I am attempting to receive my emails from the enterprise server and nothing I do seems to be working. And of course there is no live customer service today.
View 1 RepliesI am attempting to receive my emails from the enterprise server and nothing I do seems to be working. And of course there is no live customer service today.
View 1 RepliesTry as I might I can't get onto anything that requires me to log into my new (11 days old) blackberry torch; and I know I am putting the correct email address and password details
View 5 Replies View RelatedI have a Bold 9700 and a Curve 8320.The Bold has, for want of a technical term, borked. It was in an endless reboot loop and I couldn't do anything to get it out of it.Anyway, I've put the sim card into an old, unlocked but still fully working Curve.It connects to the network fine - ie I can get SMSs and access the web via the browser.But I can't setup my email.You go to the add email page. It says: 'A new Blackberry device has been detected. You must move your email accounts to receive email on this device. To move an email account, you will need to type the email account password. At least one email account must be moved to set up email on this device.'<It then list my two email addresses>'Email delivery to your old device has been stopped this point you can't add a new email address (I can't find any way to add a new email address)If you click cancel, it totally cancels.So, you can only click 'Move email account' You do that, it lists the current email address with a space to enter the password, then click 'validate' So I've done that - the password IS correct.But every time, it just says: 'An error occurred while accessing your account. Please click below to try again. Link: Access Another Email Account'If you click that link it takes you back to the start and you go around in the same circle.So I'm left not being able to validate any of my email addresses - or being able to add a new one.
View 9 Replies View RelatedI have had my Bold for almost two years now and I've NEVER had a problem... until now. I received message saying I needed to validate my email address and password because I am no longer receiving emails to my phone. I tried to log in and the username and password don't work. I've never had to use this password and email until now, therefore is should not have been changed. I don't know how to fix the settings at all especially since I can't log into my settings!
View 1 Replies View RelatedHave been using Bold for 1yr+, received this (strange) request.........however under 'Email Accounts' cannot access email settings as it won't recognize User Name and Password! When put in email (surname) settings (which still work on laptop) receive the following: "'The information you provided is incorrect. Retype your user name and password. Your user name and password are case sensitive".
Am at a complete loss and can't resolve (which I need to do within 36 hrs because am going overseas and need my BB to be working!
Just had a second business email address set up which has is the exactly the same setup as my other email which has always worked on my BB.I've checked with my web guy and all the info and passwords i've input are correct. The error says "your device had a problem connecting to the server"
View 2 Replies View RelatedI am trying to sign into app world for the first time and the message I get is "Unable to validate the email address and password combination". I know they are correct because I have used the same set for a year now. Rogers can't figure out the problem and sent me here.
View 1 Replies View RelatedI am unable to validate my email account on my 9800 Torch even though I put in the correct email password. The reply is always PASSWORD INVALID. Please help, I am not getting my latest emails.
View 7 Replies View RelatedI have a Torch exact message is "unable to validate the email address and password combination". When I try "forgot password" the message I get is "Blackberry App World is having trouble connecting to the blackberry app world server. Verify your network connections and try again. (error id : 30637) "This happens when I try WIFI or not on WIFI. My plan lets me use internet anywhere I get reception. I have tried wiping my phone and restoring everything.I can not find any help on the internet and this is a very frustrating problem as there is no point in having a blackberry if I can't download any new apps.
View 2 Replies View RelatedOn the 1st October I had a message to request that to validate my work/exchange email account on my Torch 9800. Not sure why I was asked as nothing had been changed on my work server at that particular time. Anyway, II had done this succesfully numerous times previously so knew the process to follow. However on this occasion i received a message to say that my email address or username were incorrect.
With the help of my system administrator I tried numerous times on the device and on a web browser on my pc to validate my details. All with no success. Strangely a couple of times when I requested a new password from the o2/BB internet help service, I was told that a message had been successfully sent to my device. Nothing was ever received either as a text or at my registered email address.
I assumed my problem was associated with all the widely reported BB server problems, but when that was resolved by BB I still could not validate my email. In exasperation I deleted the account from my device and tried to reset it up again as a new one. Sadly when I try - and there have been too many now to recall - all I ever get is the message to 'verify my email address, username and password'. All these have been confirmed numerous times by my system administrators, and they now believe my account may have been blocked or something?
I got an email on my smartphone from Blackberry this morning, saying "Action Required: Validate Password". It says that email messages are not being received for my email address and gives directions to resume receiving messages.One thing that made me suspicious was that the email address listed capitalized the first letter of my real address. But I wasn't getting more email, so I tried the fix.When I followed the directions, using the capitalized address, I got a message saying invalid password. I tried to change back to the lowercase version of the address, and got a message saying that address was already set up.I did NOT get this message in my inbox on my computer, and I've not gotten any further messages on my phone. I suspect foul play, but need advice as to how to put things right. I'll change my email password for sure.. what else?
View 1 Replies View RelatedI am try to add my gmaill account to my Torch 9800 but keep getting a message "Invalid email address or password. Verify your email address and password.If error persists, contact gmail.com."
View 3 Replies View RelatedI'm trying to set up my email account on the new Blackberry Torch 9800 - but when I type in my email address, it says Field Full before I finish typing in the address.
View 4 Replies View RelatedI received an email from blackberry last week to validate my gmail address. It did not recognise my gmail address and/or password. I deleted the gmail account and tried to add my gmail account with a new passwoord. It tells me it is not a valid address or password.
View 1 Replies View RelatedHow to delete my email address from my tourch
View 1 Replies View RelatedI had a work email account on my phone for years and it worked perfectly. In the last couple of weeks, it stopped sending and receiving altogether. Now I've entered all my information and keep getting the same error:
Cannot log in. Verify your email address, user name and password. If this problem persists [url]...
Can I access more than one personal email address on my Torch 9800? If so, how?
View 6 Replies View RelatedI tried to change my e mail address, but I can't edit it on "Default Services".
View 2 Replies View RelatedWhen I was setting up my Blackberry Torch 9800 I entered an inciorrect e-mail address. However, I dind that as long as I ebter this incorrect address when logging to the App Store, for example, it still works.How can I change this to my correct e-mail address?
View 2 Replies View RelatedWhen I set up an new e-mail address I am getting the error "an error occurred during e-mail account validation" This is a new problem for me as I have 3 BBs on 3 carriers using e-mails off my domain - I even deleted an e-mail account on my BB that worked but when I reinstalled it using the same settings it had (when it worked) I get the above error?
View 1 Replies View RelatedI want to change my email address but I forgot my BB ID
View 1 Replies View RelatedI recently went to the store I purchased my Blackberry from because certain application features were not working. The problem was fixed but at the same time my email address was accidentally deleted by the employee, I then contacted my carriers technical support to get the email retrieved but they had informed me that the email had been deleted. <Personal Content Removed> is the address and I would like it to be retrieved.
View 9 Replies View RelatedI have a Blackberry Torch 9800 and my OS is V6.0.0.723. My carrier is AT&T.I am having issues trying to send a TEXT MESSAGE to an EMAIL address. I do not have a data plan.I have a friend that sends me emails from his PC to my CellNumber@txt.att.net and I received them as TEXT MESSAGES. I then reply to that same TEXT MESSAGE and he receives it in his email on his PC.But when I try to send (not just reply) a new TEXT MESSAGE to his EMAIL address, it fails. I get a little red clock for a while, then nothing.I have spoke to AT&T and they say it should work.My friend is also on AT&T, and he too does not have a data plan, and he sends TEXTS to his EMAIL address all the time without challenge. He does not have a Blackberry.
View 4 Replies View RelatedI bought my Touch 9860 from India & I am now in Nigeria...Is it possible that India configuration is different from Nigeria? I cannot register my official email address on this phone.....but if I remove my SIM card & insert into another Blackberry device, it works...
View 1 Replies View RelatedMy BB ID for my Torch has an email address that is missing a digit.When I reached the maximum login attempts, I tried resetting the password but the BB ID for this device is missing a '1', thus when it sends the reset email, it's sending it to an email that isn't mine. I reset my password for the BB ID I thought was for this device, which includes the '1', but when I try using that BB ID on this phone, it says something like "use the BB ID associated with this device".
View 2 Replies View RelatedThe e-mail address associated with my Blackberry ID is no longer valid. Unfortunately, I cannot login to change the e-mail - I cannot find the password and the reset sends the password to the invalid e-mail address. If I establish a new Blackberry ID with a new e-mail address, will i lose the apps I'd purchased and installed through Blackberry World?
View 1 Replies View RelatedAt least twice a day blackberry send me an email asking me to validate one of my email addresses. This is a school email and my other email is a g-mail account which has been completely fine. I recently had to get a replacement phone because the software update screwed up my other one. I had no problems with any of my email accounts on my previous blackberry bold. Now, blackberry send me an email at least twice a day prompting me to validate my school email account. Not only that, it takes a least several times for it to go through, meaning I will type the correct password and it will still say it is incorrect, however after numerous tries it eventually goes through.
View 1 Replies View Relatedi cant re validate my email log in
View 4 Replies View RelatedI have a Torch 9810, is there a way to copy-paste multiple sms and forward all of them to an email address?
View 4 Replies View RelatedI have 2 contacts lists on my blackberry, one under desktop and the other under my email address. When I sync to outlook using the desktop manager it only syncs the contacts on my email contact list and not the desktop. How I get it to sync both contact lists?
View 1 Replies View RelatedI haven't had any problems with my blackberry torch when I first got it having set up all my email accounts fine. Now however, I received a message asking my to verify my email address, so in setup, email accounts, there is a list of my accounts. When I type in the password and type verify - I get a message "sorry, unable to continue your session."
Looking online, I've read that I need to register my phone with 02 my service provider. So, when I go to the correct page and enter my pin and IMEI for my phone I receive another message "Your account is not accessible via the HTML browser..." Again, looking online this is due to my phone automatically registering.
I have seen that you can change this in the same email account option where you add emails, but, when I click on the email account option like mentioned before, it presents me with a list on my emails to verify but no other options. I don't know what I need to do now to start my emails coming through again.