BB Torch :: Verify Email Address - Unable To Continue Session
Aug 22, 2011
I haven't had any problems with my blackberry torch when I first got it having set up all my email accounts fine. Now however, I received a message asking my to verify my email address, so in setup, email accounts, there is a list of my accounts. When I type in the password and type verify - I get a message "sorry, unable to continue your session."
Looking online, I've read that I need to register my phone with 02 my service provider. So, when I go to the correct page and enter my pin and IMEI for my phone I receive another message "Your account is not accessible via the HTML browser..." Again, looking online this is due to my phone automatically registering.
I have seen that you can change this in the same email account option where you add emails, but, when I click on the email account option like mentioned before, it presents me with a list on my emails to verify but no other options. I don't know what I need to do now to start my emails coming through again.
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Nov 30, 2010
I recently updated the Core Application software on my 9800. The version is now 6.0.0.668, bundle 2949. When I go into the email setup, because since the update I've been receiving no email, I am presented with a list of the email addresses which I have used in the past on the device and I'm asked to verify the passwords for the various accounts. However when I put in a password for any of the accounts I always get the same response 'Sorry, unable to continue your session. Please log in again'. This is always the response whether it's a POP3, IMAP or webmail account. I have checked that there should be add and delete options in the menu but all that is available are Switch App and Close. I have also looked at a number of backups but do not have any option to restore email settings.
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Sep 30, 2011
When I go to activate my emails (4) and hit the Verify button. It loads to a new screen and says "Sorry, unable to continue your session. Please log in again." I have done that about 10 times and isn't working.
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Nov 23, 2011
When I try to connect to my email (gmail and outlook), a statement "unable to continue your session" comes up. The original provider of my internet service is Optus Australia. In september when I went to India, I was using Airtel for internet and therefore as my service provider for email (gmail and outlook). Since I am back to Australia, I am unable to get into my gmail and outlook.I have tried to register by going into Host Routing Table but it still does not work and shows wap/brand airtel.
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Oct 14, 2011
i upgraded my blackberry software to 6.0 bundle 2921, and im trying to reactivate my email.but when i type in my password and click on 'verify',it will give me a message after that says' unable to continue your session. login again' what do i do?
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Feb 14, 2012
I recently updated to the new OS version, but when I went to set up my email accounts again, it's says "Sorry, unable able to continue your session. Please log in again." I know for a fact that the passwords are correct because it allows me to see the passwords.
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Jan 24, 2012
in Email Account Management, I can access my email settings with my BB username and password, a new BB device is detected, and I can select to move my email account, but I get the following error after I enter my email password and choose "activate.":
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Apr 12, 2012
"Sorry unable to continue your session. please login again"If I want to verify my e-mail, I am receiving this error since I reseted my BlackBerry bold 9780.I tried to find a solution with the technical supportdesk, but when I entered the error it did not recognize it.
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Dec 13, 2011
I am try to add my gmaill account to my Torch 9800 but keep getting a message "Invalid email address or password. Verify your email address and password.If error persists, contact gmail.com."
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Aug 30, 2011
I have had my Curve for 4 months now and my email was working fine but then suddenly it got deleted. Now when I try to set up my email it has my email recognised from before, so I put in my password and then it comes up with a screen saying "Sorry, unable to continue your session.
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Oct 31, 2011
I had to switch back to my BB8300 because my torch messed up. I just updated everything for my torch and now my email won't verify. I am back to using my BBTorch 9800 and the message I keep getting is: Sorry, unable to continue your session. Please log in again. I keep trying to log in and get the same message.
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Jun 2, 2011
I just updated my operating system on my 9330 to the OS 6 and now it won't let me verify my email addresses or even delete them to start over. BTW, the email accts worked fine before. It keeps giving me the error "sorry, unable to continue your session. Please log in again."
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May 1, 2011
We lost our BES serer at work and had to set up a new one. To re-activate my device i was required to wipe it. I am now back on the network, but have lost my internet email account. I go to the setup screen and my 3. Accounts show. I am asked to verify but get the message that 'your session cannot continue'. I cannot re-activate the accounts, or delete them or add new ones.
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May 25, 2012
I am trying to verify my email contact address with Apple. In the confirmation email I received, the link to verify is not active. This has been going on for over 2 weeks. They keep sending emails where I can't click on "VERIFY Now".
Info:
iPhone 3G
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Mar 26, 2012
how come my phone won't verify my email address after changing my password
Info:
iPhone 4S, iOS 5.1
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May 31, 2012
My iPod touch cannot verify my email address, it tells me to check my mail but I don't recieve anything.
Info:
iPod touch
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Jun 2, 2011
Try as I might I can't get onto anything that requires me to log into my new (11 days old) blackberry torch; and I know I am putting the correct email address and password details
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Jan 24, 2011
I receive quite a number of e-mails everyday via my blackberry torch and was wondering if there was a way to remove the box that comes up each time that you click on a link within an email, for example it will say 'continue to'..then the link.It just gets rather annoying having to press yes each time I receive a new e-mail.
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Dec 29, 2011
Torch 9860. From device unable verify BB id account. But browsing App World with same username & password
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Mar 29, 2012
Error adding a new email address that can recieve iMessages. Unable to verify email because it is already in use. how do I make it not in use?
Info:
iPhone 4, iOS 5.0.1
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Feb 1, 2012
I am not able to verify my blackberry ID in my device.. It gives me a message that I have to enter the user name associated with this smartpfone.. I have noticed that the screen name is different when I log in the blackberry wesite then the one on my phone..
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Apr 16, 2012
Had my BB for over 1.5 years and had the same emails the whole time. Today I stopped receiving emails and got a message from BB asking me to verify my addresses/PWs through the set up. Problem is each time I put in the details it says 'Username is invalid. A user name must be at least 4 characters.' it's a full email address so is more than 4 characters!
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Nov 12, 2012
I receive an e-mail every once & a while saying that I must verify my e-mail password in order to continue sending/receiving messages on my phone. This would be fine if I was able to do so through my phone, but I am not. When I go to the set-up page to enter my password and try to click on the e-mail accounts button, nothing opens (it never has). Is there a way to fix this so it will open? Or a way to verify my password for now until I can get it fixed? It's really annoying not being able to do so myself.
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Jun 29, 2012
I get the ''unable to verify email because its in use'' message when trying to change the email address in messaging setup?,
Info:
iPod touch, iOS 5.1.1
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Sep 8, 2010
I'm trying to set up my email account on the new Blackberry Torch 9800 - but when I type in my email address, it says Field Full before I finish typing in the address.
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Apr 15, 2012
I got my neo v can't connect to any wifi spot..if it was connected, but it will state that connection limited and can't connect to internet and then after few second it will terminated and continue obtaining IP address. This problem will continuously repeated..its happened not only at my home, but also at other wifi spot. So I am stuck using this smartphone.
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May 3, 2011
I have a new blackberry and have given my old one to a friend she has put her Simi in and has managed to connect her WI-FI but is unable to connect her email as it keeps coming up with my email address, bbm also doesn't work it says cannot connect to server, does anybody know how to get it to work?
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Oct 21, 2011
I'm unable to add another email address onto my blackberry phone. When I click on Email Account under Set-up, nothing happens but everything else under set-up works fine, its just email. It worked fine when I first got it but after i downloaded the new OS 6 it stopped working (or it might have been something else but i only noticed it after i downloaded it).
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Mar 6, 2011
partner has just had to exchange her handset because it wasn't working correctly. She is using the same sim.She had already added her email address on the old handset and adding it on the new handset is proving to be a problem.When she tries to 'add email' it comes up saying 'existing users' and asking for the user name and password. When we type in the full email and password it says 'Blank user name. Type a valid user name'We have tried just typing the first part of the email without the '@whatever.com' bit on the end and it says 'connecting to email settings' and then 'the information you provided is incorrect. retype your user name and password. Your user name and password are case sensitive.
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Oct 2, 2011
I use the Pearl 9105 for private, not business, and I'd like to add my private email. The HowTo tells me to use the assistance program. This tells me to choose "I'd like to add an email address", but this point is not shown on my BB. I can only see the point: "I'd like to add a business email account by using the BlackBerry Enterprise Server" (I translated this, sorry, if it is not 100% correct).
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Oct 2, 2011
I am having problems with my Pearl in accessing the email account. I switch from a Curve to the Pearl and tried using the same email but my provider disconnected the Curve and now I can't change the Curve email on the Pearl with a new one.
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