BB Curve :: Unable To Connect Email As It Keeps Coming Up With Email Address
May 3, 2011
I have a new blackberry and have given my old one to a friend she has put her Simi in and has managed to connect her WI-FI but is unable to connect her email as it keeps coming up with my email address, bbm also doesn't work it says cannot connect to server, does anybody know how to get it to work?
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Jun 21, 2012
I want to connect my email address to my Blackberry Curve, but when I open Setup, Setup Wizard, Email Setup I can only choose this option: I want to use a work email account with a Blackberry Enterprise Server.But I just want to connect my BB to my gmail account. How can I do this?
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Apr 19, 2012
why are my imessages coming from my email address?
Info:
iPhone 4S, iOS 5.1
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Apr 20, 2012
My old email address keeps coming up when I am trying to update my apps.
how to change it? My new email only shows for any new apps I download.
Info:
iPhone 3G, iOS 5.1
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Mar 6, 2011
partner has just had to exchange her handset because it wasn't working correctly. She is using the same sim.She had already added her email address on the old handset and adding it on the new handset is proving to be a problem.When she tries to 'add email' it comes up saying 'existing users' and asking for the user name and password. When we type in the full email and password it says 'Blank user name. Type a valid user name'We have tried just typing the first part of the email without the '@whatever.com' bit on the end and it says 'connecting to email settings' and then 'the information you provided is incorrect. retype your user name and password. Your user name and password are case sensitive.
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Feb 14, 2011
My partner has just had to exchange her handset because it wasn't working correctly. She is using the same sim. She had already added her email address on the old handset and adding it on the new handset is proving to be a problem.
When she tries to 'add email' it comes up saying 'existing users' and asking for the user name and password. When we type in the full email and password it says 'Blank user name. Type a valid user name'
We have tried just typing the first part of the email without the '@whatever.com' bit on the end and it says 'connecting to email settings' and then 'the information you provided is incorrect. retype your user name and password. Your user name and password are case sensitive.'
...so we are unable to add the email address.
how to add the email address?
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May 13, 2012
Whenever I sent a text message, it comes through as my email address instead of my phone number. When I went to Settings > Messages, under "Receive at", is at my email address as the default and next to my phone number it says Error.I upgraded my phone, is there a reason this is happening? No one is really getting my texts.
Info:
iPhone 4, iOS 5.1.1
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Apr 1, 2011
I just got a Blackberry last week and there's no option in the email set up for a personal email address add, only for a business one. how to change this?
Curve 8520
v4.6.1.314
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Apr 4, 2012
when I send a text message it shows up as coming from my email address not my phone, can i change this
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Feb 13, 2010
When I send an email from BB and the person on other side replies the to field shows just my email address instead of name with email address. At first I thought it was because they didn't have me as a contact but that wasn't it.
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Sep 21, 2011
I am trying to sign into app world for the first time and the message I get is "Unable to validate the email address and password combination". I know they are correct because I have used the same set for a year now. Rogers can't figure out the problem and sent me here.
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Dec 13, 2011
I am try to add my gmaill account to my Torch 9800 but keep getting a message "Invalid email address or password. Verify your email address and password.If error persists, contact gmail.com."
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Oct 21, 2011
I'm unable to add another email address onto my blackberry phone. When I click on Email Account under Set-up, nothing happens but everything else under set-up works fine, its just email. It worked fine when I first got it but after i downloaded the new OS 6 it stopped working (or it might have been something else but i only noticed it after i downloaded it).
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Oct 2, 2011
I use the Pearl 9105 for private, not business, and I'd like to add my private email. The HowTo tells me to use the assistance program. This tells me to choose "I'd like to add an email address", but this point is not shown on my BB. I can only see the point: "I'd like to add a business email account by using the BlackBerry Enterprise Server" (I translated this, sorry, if it is not 100% correct).
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Oct 2, 2011
I am having problems with my Pearl in accessing the email account. I switch from a Curve to the Pearl and tried using the same email but my provider disconnected the Curve and now I can't change the Curve email on the Pearl with a new one.
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Jul 27, 2012
Unable to receive incoming email to 1 email account on BB Curve 9330. tried several times Sprint support on phone and at store. Able to send emails from that email but it shows only on desktop. Other email accounts are running just fine.
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Jun 2, 2011
Try as I might I can't get onto anything that requires me to log into my new (11 days old) blackberry torch; and I know I am putting the correct email address and password details
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Mar 28, 2010
Beginning at 4:29am this morning, (it seems that all messages stopped at 12:31am and then everything flooded in at once) all of my emails began coming in RED instead of black and they all started giving me alerts. Previously I had Profiles/Exceptions set up so only emails from certain people caused alerts and came in as red.I was able to fix the alerts by changing Level 1 messages to no alert on my "general" profile, but all the emails still come in RED. I have done a reset and a battery pull and nothing changed. How do I fix this??
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Aug 22, 2011
I haven't had any problems with my blackberry torch when I first got it having set up all my email accounts fine. Now however, I received a message asking my to verify my email address, so in setup, email accounts, there is a list of my accounts. When I type in the password and type verify - I get a message "sorry, unable to continue your session."
Looking online, I've read that I need to register my phone with 02 my service provider. So, when I go to the correct page and enter my pin and IMEI for my phone I receive another message "Your account is not accessible via the HTML browser..." Again, looking online this is due to my phone automatically registering.
I have seen that you can change this in the same email account option where you add emails, but, when I click on the email account option like mentioned before, it presents me with a list on my emails to verify but no other options. I don't know what I need to do now to start my emails coming through again.
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Jun 17, 2014
my contacts are gone and icloud has an old email address that I am unable to change.
Info:
iPhone 4S
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May 17, 2012
How do I set up my email on my iphone to default back to my laptop work email address.
Info:
iPhone 4, iOS 5, iphone
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Feb 27, 2010
I'm trying to set up my personal email on the 9700, but it seems that i have only one option, Blackberry Enterprise Server option. Is that suppose to be that way? I don't seem to have the " I want to create or add an email address" option.
Im using a Bold 9700, v5.0.0.442(Platforms 5.1.0.121)
Carrier: M1(Singapore)
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May 8, 2011
I've recently recieved a new Curve 8520 after the screen on my old one smashed. However, when I recieved the new phone I found I was unable to add my email address, or any other address for that matter, to the phone so I am now unable to actually recieve any emails whatsoever. When I attempt to do so, I get this message "Unable to log in. Please check your information and try again". I looked on the Blackberry support video for this and I'm missing about 3 or 4 screens out of the setup process. Rather than go from Create or add email address to agreeing terms, mine goes directly to asking for a user name and password and whilst I have a user name and password with Blackberry these don't work, despite being able to log in online with this same info. I've tried restarting the phone to see if this is a glitch but the problem remains.
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Jun 28, 2012
I'm trying to add an email address to my BlackBerry. I have (I think) followed the instructions on my Curve 9320, but keep getting the message: "cannot log in. Verify your email address, user name and password.
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Jan 19, 2012
When I try and set up a new email address I get a "Update Failed" error message. The email address is valid and works fine on my computer. The same email address also worked fine on the same Blackberry device previously.
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Aug 3, 2011
In my setup wizard for email i get only one option " i want to use work email account with BB enterprise server"
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Apr 27, 2010
Just found that there is no longer an option to reply using a different email address on the 9700. On the 8900, after you press reply, the top line says "send using" and you can click on that to choose which email to reply it with. Anyone know how to solve this issue?
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Feb 2, 2011
I have been a Blackberry fan for years and have setup countless Blackberry's for friends. I recently changed jobs and therefore, had to change my email settings, to receive work emails on my Blackberry Torch. I emailed our hosting company and asked for the settings to setup my phone, I received this response: (have blanked out my details for security reasons)To setup the email account on your BlackBerry device you will need the following information Email address: ********@******.co.zausername: ********Password: ********Incoming mail server: The incoming mail server is tricky as your organisation doesn't have a static IP address. For now try IP Address: **.***.***.***I have tried these settings as well as the settings in my Outlook account settings folder (the incoming server on my Outlook is a local IP Address, to the server in our office)None of which have worked. I have contacted both our hosting company and Vodacom (my BB service provider) neither are able to assist me? Even my husband (who is an IT specialist has tried, with no luck) I then tried to use the BIS html option to find my settings, but for some reason Vodacom does not allow this, I received this error message when trying to logon/register: Your account is not accessible via HTML browser. Please use your device to access BlackBerry Internet Service.
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Jan 30, 2012
Can you have two Blackberry Bolds receiving the same email messages from one email address?
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Feb 9, 2010
Is their a way to have more than one email on your 8330 Verizon? I already have one yahoo that is sent to my phone and I want to add another one. Is there a way?
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Jan 27, 2010
New to Blackberry I am finding my way round slowly. Trying to set up my email address I get as far as Email Set up but the only menu option shown is 'I want to use a work email account with a BB Enterprise Server' cannot find any other but there is a scroll bar do the right hand side of menu window-do `i need to scroll down? How do I do that?
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