partner has just had to exchange her handset because it wasn't working correctly. She is using the same sim.She had already added her email address on the old handset and adding it on the new handset is proving to be a problem.When she tries to 'add email' it comes up saying 'existing users' and asking for the user name and password. When we type in the full email and password it says 'Blank user name. Type a valid user name'We have tried just typing the first part of the email without the '@whatever.com' bit on the end and it says 'connecting to email settings' and then 'the information you provided is incorrect. retype your user name and password. Your user name and password are case sensitive.
I have a new blackberry and have given my old one to a friend she has put her Simi in and has managed to connect her WI-FI but is unable to connect her email as it keeps coming up with my email address, bbm also doesn't work it says cannot connect to server, does anybody know how to get it to work?
My partner has just had to exchange her handset because it wasn't working correctly. She is using the same sim. She had already added her email address on the old handset and adding it on the new handset is proving to be a problem.
When she tries to 'add email' it comes up saying 'existing users' and asking for the user name and password. When we type in the full email and password it says 'Blank user name. Type a valid user name'
We have tried just typing the first part of the email without the '@whatever.com' bit on the end and it says 'connecting to email settings' and then 'the information you provided is incorrect. retype your user name and password. Your user name and password are case sensitive.'
I just got a Blackberry last week and there's no option in the email set up for a personal email address add, only for a business one. how to change this?
I am trying to sign into app world for the first time and the message I get is "Unable to validate the email address and password combination". I know they are correct because I have used the same set for a year now. Rogers can't figure out the problem and sent me here.
I'm unable to add another email address onto my blackberry phone. When I click on Email Account under Set-up, nothing happens but everything else under set-up works fine, its just email. It worked fine when I first got it but after i downloaded the new OS 6 it stopped working (or it might have been something else but i only noticed it after i downloaded it).
I use the Pearl 9105 for private, not business, and I'd like to add my private email. The HowTo tells me to use the assistance program. This tells me to choose "I'd like to add an email address", but this point is not shown on my BB. I can only see the point: "I'd like to add a business email account by using the BlackBerry Enterprise Server" (I translated this, sorry, if it is not 100% correct).
I am having problems with my Pearl in accessing the email account. I switch from a Curve to the Pearl and tried using the same email but my provider disconnected the Curve and now I can't change the Curve email on the Pearl with a new one.
Try as I might I can't get onto anything that requires me to log into my new (11 days old) blackberry torch; and I know I am putting the correct email address and password details
I haven't had any problems with my blackberry torch when I first got it having set up all my email accounts fine. Now however, I received a message asking my to verify my email address, so in setup, email accounts, there is a list of my accounts. When I type in the password and type verify - I get a message "sorry, unable to continue your session."
Looking online, I've read that I need to register my phone with 02 my service provider. So, when I go to the correct page and enter my pin and IMEI for my phone I receive another message "Your account is not accessible via the HTML browser..." Again, looking online this is due to my phone automatically registering.
I have seen that you can change this in the same email account option where you add emails, but, when I click on the email account option like mentioned before, it presents me with a list on my emails to verify but no other options. I don't know what I need to do now to start my emails coming through again.
When I send an email from BB and the person on other side replies the to field shows just my email address instead of name with email address. At first I thought it was because they didn't have me as a contact but that wasn't it.
I am try to add my gmaill account to my Torch 9800 but keep getting a message "Invalid email address or password. Verify your email address and password.If error persists, contact gmail.com."
I've recently recieved a new Curve 8520 after the screen on my old one smashed. However, when I recieved the new phone I found I was unable to add my email address, or any other address for that matter, to the phone so I am now unable to actually recieve any emails whatsoever. When I attempt to do so, I get this message "Unable to log in. Please check your information and try again". I looked on the Blackberry support video for this and I'm missing about 3 or 4 screens out of the setup process. Rather than go from Create or add email address to agreeing terms, mine goes directly to asking for a user name and password and whilst I have a user name and password with Blackberry these don't work, despite being able to log in online with this same info. I've tried restarting the phone to see if this is a glitch but the problem remains.
I'm trying to add an email address to my BlackBerry. I have (I think) followed the instructions on my Curve 9320, but keep getting the message: "cannot log in. Verify your email address, user name and password.
When I try and set up a new email address I get a "Update Failed" error message. The email address is valid and works fine on my computer. The same email address also worked fine on the same Blackberry device previously.
Is their a way to have more than one email on your 8330 Verizon? I already have one yahoo that is sent to my phone and I want to add another one. Is there a way?
New to Blackberry I am finding my way round slowly. Trying to set up my email address I get as far as Email Set up but the only menu option shown is 'I want to use a work email account with a BB Enterprise Server' cannot find any other but there is a scroll bar do the right hand side of menu window-do `i need to scroll down? How do I do that?
I have a new e mail and can not change it on my Blackberry 9800. When I enter my user name and password I get the same message "Your device encountered a problem with this applications server. Seleck OK and repeat the action to try again." Have been trying this for many weeks now.
I have a Bold 9700 and a Curve 8320.The Bold has, for want of a technical term, borked. It was in an endless reboot loop and I couldn't do anything to get it out of it.Anyway, I've put the sim card into an old, unlocked but still fully working Curve.It connects to the network fine - ie I can get SMSs and access the web via the browser.But I can't setup my email.You go to the add email page. It says: 'A new Blackberry device has been detected. You must move your email accounts to receive email on this device. To move an email account, you will need to type the email account password. At least one email account must be moved to set up email on this device.'<It then list my two email addresses>'Email delivery to your old device has been stopped this point you can't add a new email address (I can't find any way to add a new email address)If you click cancel, it totally cancels.So, you can only click 'Move email account' You do that, it lists the current email address with a space to enter the password, then click 'validate' So I've done that - the password IS correct.But every time, it just says: 'An error occurred while accessing your account. Please click below to try again. Link: Access Another Email Account'If you click that link it takes you back to the start and you go around in the same circle.So I'm left not being able to validate any of my email addresses - or being able to add a new one.
I just bought an already used BlackBerry Curve 5530, and the ex-owner already had his email address in it. I'm trying to change it to my email address, but it wont let me. When i go on the Email Setup icon, it tells me :
''Your email account is already activated for enterprise use.''
When I try to set up blackberry ID, It keeps saying my email address is invalid. I registered on this website and used that same email address and password and it continues to deny my access.
I want to connect my email address to my Blackberry Curve, but when I open Setup, Setup Wizard, Email Setup I can only choose this option: I want to use a work email account with a Blackberry Enterprise Server.But I just want to connect my BB to my gmail account. How can I do this?
when i was creating my blabkberry id i typed in .con instead of .com i cannot remember my password and when i go to log in its sending new password to an email address that does not exist how can i fix this???
bb curve want 2 set an email account on bb but on ma home screen no icon diplayed 4 email, only plain envelope z dere who tell me 2only save d draft...... secondly when i click set up i didnt get d icon for personal email account set up wen i click on set up wizard further den email set up dre z no option for " i want to create or add an email address" only dere z option 4 "i want to use a work email account with a blackberry enterprise server"....
on trying to set up email it says click on I want to create or add new email address this does not appear I only get I want to use a work email account with a blackberry enterprise server then asks fo password set this up on my wifes blackberry curve no problem how do I create or add an email address
I am unable to pick address (when I type a name, it should resolve against my addressbook) while sending new messages or forwarding a message.
This issue is seen fairly recently and around the same time my addressbook got completely messed up.. Number stored against 'Mobile' field started appearing against 'Home'. I use blackberry 8520 and is on 5.0.0 version
