I am trying to sign into app world for the first time and the message I get is "Unable to validate the email address and password combination". I know they are correct because I have used the same set for a year now. Rogers can't figure out the problem and sent me here.
View 1 Repliesunable to validate password email combination
View 1 Replies View RelatedTry as I might I can't get onto anything that requires me to log into my new (11 days old) blackberry torch; and I know I am putting the correct email address and password details
View 5 Replies View RelatedI understand from the User Guide that Microsoft Office Mobile should give access to Word, Excel etc.However when I try to sign in it does not accept my email address/password combination.When I obtained my first 1026, in Jan 2014 I have a recollection that access was readily available but have not used it.
View 1 Replies View RelatedTried to login to blckberry app world but everythime i trt it wont authenticate my email or password, tried changing it but it has now come up with an error msg: unable to validate the email adress and password combination error id 30601 any ideas?
View 1 Replies View RelatedI have had my Bold for almost two years now and I've NEVER had a problem... until now. I received message saying I needed to validate my email address and password because I am no longer receiving emails to my phone. I tried to log in and the username and password don't work. I've never had to use this password and email until now, therefore is should not have been changed. I don't know how to fix the settings at all especially since I can't log into my settings!
View 1 Replies View RelatedHave been using Bold for 1yr+, received this (strange) request.........however under 'Email Accounts' cannot access email settings as it won't recognize User Name and Password! When put in email (surname) settings (which still work on laptop) receive the following: "'The information you provided is incorrect. Retype your user name and password. Your user name and password are case sensitive".
Am at a complete loss and can't resolve (which I need to do within 36 hrs because am going overseas and need my BB to be working!
I had to change my email password a couple of days ago. I received the email to validate. Went into setup to validate and I type in my new password and click validate and I keep getting Blackberry Can't validate password. I show the password ot ensure I'm typing it right. I am so frustrated.
View 2 Replies View RelatedAfter I bought my phone I made a blackberry email account (xxxxxx@sprint.blackberry.net) and it was working just fine. I was able to log app world and download things etc. But today I downloaded an update from app world and now it wont let me log in at all. Says email and password combinations are wrong or email doesn't exist.
View 9 Replies View RelatedI have a Bold 9700 and a Curve 8320.The Bold has, for want of a technical term, borked. It was in an endless reboot loop and I couldn't do anything to get it out of it.Anyway, I've put the sim card into an old, unlocked but still fully working Curve.It connects to the network fine - ie I can get SMSs and access the web via the browser.But I can't setup my email.You go to the add email page. It says: 'A new Blackberry device has been detected. You must move your email accounts to receive email on this device. To move an email account, you will need to type the email account password. At least one email account must be moved to set up email on this device.'<It then list my two email addresses>'Email delivery to your old device has been stopped this point you can't add a new email address (I can't find any way to add a new email address)If you click cancel, it totally cancels.So, you can only click 'Move email account' You do that, it lists the current email address with a space to enter the password, then click 'validate' So I've done that - the password IS correct.But every time, it just says: 'An error occurred while accessing your account. Please click below to try again. Link: Access Another Email Account'If you click that link it takes you back to the start and you go around in the same circle.So I'm left not being able to validate any of my email addresses - or being able to add a new one.
View 9 Replies View RelatedI cannot validate my new email password.
View 1 Replies View RelatedI received a message requesting that I "Validate Password" in order to continue receiving e-mail.
I read a message on the forum saying that my email address password needs to be updated on my BIS account, because I just changed the password toda and BIS can no longer access it.
I have received a message asking me to validate the password for an MSN email account I access through a work Curve 8520. I have done this before without any problem but now my BB says there is a problem connecting to the server so I can't access my email accounts to validate. Email is still coming through on other accounts. I tried to use the PC and access through the Blackberry Internet Server page but can't find anywhere there to access email account settings (all the guides say email settings are on the left hand pane of the page but not on any page I have found?
View 1 Replies View RelatedI have a Curve 8520 and have been trying to download new apps. When I enter my password I get the message 'unable to validate email address and password'. If I select 'forgot password' I get the message 'Blackberry is having trouble connecting to ... server. Verify your network connections and try again - error 30637'. Have checked my email settings and these seem ok and I am receiving email on the Blackberry on the same email account.
View 1 Replies View RelatedI have validated my account before but cannot remember the password this time. Blackberry Curve 9330 - 6.0 Bundle 3084 (v6.0.0.719 Plateform 4.4.0.560) Need to know how to reset/retrieve my password word so I can gain access to validate my email account.
View 1 Replies View RelatedI am try to add my gmaill account to my Torch 9800 but keep getting a message "Invalid email address or password. Verify your email address and password.If error persists, contact gmail.com."
View 3 Replies View RelatedI am attempting to receive my emails from the enterprise server and nothing I do seems to be working. And of course there is no live customer service today.
View 1 Replies View RelatedRight since blackberry went down the other week i have started to get a email saying validate password and i dont know how to do it anybody know
I received an email from blackberry last week to validate my gmail address. It did not recognise my gmail address and/or password. I deleted the gmail account and tried to add my gmail account with a new passwoord. It tells me it is not a valid address or password.
View 1 Replies View RelatedI got a message from blackberry stating that I need to verify my password in order to have emails sent to my phone. The message is Unclear and it states that i need to go to the Blackberry Internet Service account and click on the setup icon and click email accounts or email settings.
- Go to email accounts page
- Edit my email
- Type in password
I cannot seem to find the "set up" icon on the BB Internet Service page!
Got an email this morning that said I needed to validate an email account. Said messages from this email account weren't being delivered and resume receiving email, I needed to validate the password. I've tried several passwords that I've used in the past and all were rejected. Obviously I've forgotten the password and can't figure out what to do next.
View 1 Replies View RelatedI would like to know how to disable the following:
At least once a month I receive a message to validate my email password on the blackberry website. My company password is set to never expire, so the problem does not lie there. Is there perhaps a setting on the rim server to only request a password validation when my exchange password changes?
I have a Torch exact message is "unable to validate the email address and password combination". When I try "forgot password" the message I get is "Blackberry App World is having trouble connecting to the blackberry app world server. Verify your network connections and try again. (error id : 30637) "This happens when I try WIFI or not on WIFI. My plan lets me use internet anywhere I get reception. I have tried wiping my phone and restoring everything.I can not find any help on the internet and this is a very frustrating problem as there is no point in having a blackberry if I can't download any new apps.
View 2 Replies View RelatedI got an email on my smartphone from Blackberry this morning, saying "Action Required: Validate Password". It says that email messages are not being received for my email address and gives directions to resume receiving messages.One thing that made me suspicious was that the email address listed capitalized the first letter of my real address. But I wasn't getting more email, so I tried the fix.When I followed the directions, using the capitalized address, I got a message saying invalid password. I tried to change back to the lowercase version of the address, and got a message saying that address was already set up.I did NOT get this message in my inbox on my computer, and I've not gotten any further messages on my phone. I suspect foul play, but need advice as to how to put things right. I'll change my email password for sure.. what else?
View 1 Replies View RelatedI was sent a new Blackberry curve 8520 as my old one broke, and am trying to set up my email accounts again. First, I couldn't remember my username/password combination for BIS. I rang my service provider several times and was told that it was nothing to do with them and that only Blackberry could sort out the situation. Well eventually I managed to get in to my email settings and set up two email accounts, however there was still one more I wanted to set up, but when I tried to log in again it wouldn't work! Even though I used the same combination as before. Using my username, I requested my password to be sent to me and it said it was sending but I still haven't gotten anything.
View 1 Replies View RelatedNot sure why but I can login on my computer but when I try to get into facebook t is asking for me email and password. When I try it I get I get a message ( You have entered an incorrect Email/Password combination)
The email has been verified online and its the same password I have been using to login to the website with. Nothing has changed.
I can't send/receive emails on my BlackBerry Curve. I got a message from BlackBerry that I have to validate my gmail password but when I follow the instructions, I can't get it to work. I go to "setup wizard" then to "email settings". It says if I want to access my email, to enter my user and password. I've tried all the user ID's that I would have used but nothing works. When I click on "forgot password" and go through that, it tells me it's sent my password has been sent to my BlackBerry, but it doesn't come.
View 1 Replies View RelatedI had to change my talk21 email account password & have now received a message to say I need to validate the password in the Blackberry Internet Service. I have tried to follow the instructions without success - I admit I am hopeless at anything technical & I am so confused by what is required in the 'username' field & password
View 1 Replies View RelatedI'm having receiving emails on my BB. I receieved an email on my BB this morning saying I needed to validate my password to continue receiving emails on my BB. Unfortunately I cannot remember what password I used when I set it up several years ago.
I went to the BB internet service website to do a 'forgotten password' request but unfortunately the password reminder email is not coming into my main email inbox on my laptop and is only going to my BB, but because my BB is not recieivng emails I cannot retrieve the password, so I am in a bit of a catch 22 situation.
I can't receive emails and have been asked to validate my password, went into 'Blackberry Internet Service' and as I had forgotten my password, asked for a new one. This apparently has been sent to my phone! Can't receive e-mails so now I'm even more stuck
View 5 Replies View RelatedI have a new blackberry and have given my old one to a friend she has put her Simi in and has managed to connect her WI-FI but is unable to connect her email as it keeps coming up with my email address, bbm also doesn't work it says cannot connect to server, does anybody know how to get it to work?
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