Lumia 1020 :: Does Not Accept Email Address / Password Combination
Mar 7, 2015
I understand from the User Guide that Microsoft Office Mobile should give access to Word, Excel etc.However when I try to sign in it does not accept my email address/password combination.When I obtained my first 1026, in Jan 2014 I have a recollection that access was readily available but have not used it.
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Sep 21, 2011
I am trying to sign into app world for the first time and the message I get is "Unable to validate the email address and password combination". I know they are correct because I have used the same set for a year now. Rogers can't figure out the problem and sent me here.
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Dec 13, 2011
I am try to add my gmaill account to my Torch 9800 but keep getting a message "Invalid email address or password. Verify your email address and password.If error persists, contact gmail.com."
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Aug 4, 2015
I keep getting a message to try again, but to no avail....
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Aug 21, 2010
After I bought my phone I made a blackberry email account (xxxxxx@sprint.blackberry.net) and it was working just fine. I was able to log app world and download things etc. But today I downloaded an update from app world and now it wont let me log in at all. Says email and password combinations are wrong or email doesn't exist.
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Sep 15, 2011
unable to validate password email combination
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Jan 10, 2012
I have recently changed my email, and I need to update my phone so that it now accepts my new email address. I can access my new email from the browser, but cannot seem get it directly to mail blackberry mail icon. Switched from an aol email to a gmail account.
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Sep 18, 2011
I have had a message from Blackberry to validate my email address - this has happened several times and was just a case of entering my password. I have tried to do this and it keeps saying that my password is invalid. It isn't though, it is my correct password.
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Oct 23, 2015
After doing the clean install and updating my Lumia 1020 to Windows 10, I accidentally messed up my server address for my Microsoft account. I thought it was my school email address and changed it to what my school's server should be. Now I'm having sync issues. Also, would this cause me not to be able to download music from Music+ app?
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Jul 13, 2015
wifi is not connected lumia 1020 and not setting ip address. so so what i do as
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Jul 22, 2011
How do i get the Bold to accept email address with ".co" ?
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Jun 2, 2012
I was sent a new Blackberry curve 8520 as my old one broke, and am trying to set up my email accounts again. First, I couldn't remember my username/password combination for BIS. I rang my service provider several times and was told that it was nothing to do with them and that only Blackberry could sort out the situation. Well eventually I managed to get in to my email settings and set up two email accounts, however there was still one more I wanted to set up, but when I tried to log in again it wouldn't work! Even though I used the same combination as before. Using my username, I requested my password to be sent to me and it said it was sending but I still haven't gotten anything.
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Nov 4, 2015
i was updating my nokia 1020 phone and I have forgotten the password, how to retrive it without resettit.aAs i dont want to loose a lot of pictures i have taken since buying it?
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Apr 8, 2015
lumia phone password manager has switched to another language how do I get it back to English???
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Jan 30, 2014
I feel like this should be obvious, but how the heck do I change the visual voicemail password after fat fingering it the first time?
Now the phone just sits there constantly saying 'can't connect to visual voicemail' but won't let me fix the password.
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Feb 28, 2012
I had to change an email password and now the BlackBerry does not receive the emails. How do I change the password
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Dec 29, 2010
I had an email account set up on my own domain which worked great. But due to a large amount of spam emails I decided to change my address. I set up a new email address on the server and deleted the old account from my handset.Problem is, I now cannot get the new address to work!!I just get a message saying 'Invalid email address or password...'None of the email addresses on my hosting server will work, I have tried existing addresses, new addresses, resetting passwords, sending service books, re-registering device on network, downgrading devive software, data-wiping, upgrading the devic software... the list goes on!I have contacted my hosting provider and they have confirmed that everything is ok at their end.
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Mar 4, 2010
Blackberry 9700 The device has problem if you activate the security password, the devices does not accept the password until 5 or 6 attempts and then prompts you to type blackberry to continue. Please note format and reinstall is not an option since the restored data does not work. Awaiting a quick solution.
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Jul 25, 2013
So now that I have my Lumia 1020 in hand the first thing I wanted to try was seeing if the Pro Cam app would quick launch with a password protected phone. It doesn't. You still have to input your password.
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Aug 21, 2011
Not sure why but I can login on my computer but when I try to get into facebook t is asking for me email and password. When I try it I get I get a message ( You have entered an incorrect Email/Password combination)
The email has been verified online and its the same password I have been using to login to the website with. Nothing has changed.
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Aug 13, 2012
My BB ID for my Torch has an email address that is missing a digit.When I reached the maximum login attempts, I tried resetting the password but the BB ID for this device is missing a '1', thus when it sends the reset email, it's sending it to an email that isn't mine. I reset my password for the BB ID I thought was for this device, which includes the '1', but when I try using that BB ID on this phone, it says something like "use the BB ID associated with this device".
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Mar 26, 2012
how come my phone won't verify my email address after changing my password
Info:
iPhone 4S, iOS 5.1
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Apr 29, 2012
My iphone keeps forgetting my password. I have changed it, again, but am being asked for a 'rescue email address' which is different from the only one I use/have. What is a 'rescue email address' and how do I get one?
Info:
iPhone 4, Windows 7
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Jul 1, 2012
I used the wrong itunes account email address/password on my wife's new iphone 4 when I was syncing it to itunes. How do I change the phone to her itunes account/password?
Info:
iPhone 4
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Jun 2, 2011
Try as I might I can't get onto anything that requires me to log into my new (11 days old) blackberry torch; and I know I am putting the correct email address and password details
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Apr 23, 2011
i have an existing blackberry email address. when i to set it up, it says the email address and password doesnt match. but all the information is correct?
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Jun 13, 2012
I have had my Bold for almost two years now and I've NEVER had a problem... until now. I received message saying I needed to validate my email address and password because I am no longer receiving emails to my phone. I tried to log in and the username and password don't work. I've never had to use this password and email until now, therefore is should not have been changed. I don't know how to fix the settings at all especially since I can't log into my settings!
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Nov 17, 2012
Have been using Bold for 1yr+, received this (strange) request.........however under 'Email Accounts' cannot access email settings as it won't recognize User Name and Password! When put in email (surname) settings (which still work on laptop) receive the following: "'The information you provided is incorrect. Retype your user name and password. Your user name and password are case sensitive".
Am at a complete loss and can't resolve (which I need to do within 36 hrs because am going overseas and need my BB to be working!
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Mar 27, 2012
I revised my apple ID with a new email address and new password online on my computer. My iphone does not recognize it. What's the problem?
Info:
iPhone 4S
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Aug 14, 2015
Have tried to look this up, but can't find anything.
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Nov 24, 2014
Had my 1020 for about 15 months and all generally works well. Lately, when in the car and an incoming text comes in, when I say "reply", it hangs up. This has not happened once, but many, many times. No change to the car and it worked pretty well until recently. I wonder if I inadvertently changed a setting to not allow for a voice command reply? I can't seem to find a setting that would affect this. By the way, I do mean replying via voice, not texting with hands while driving.
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