BB Curve :: Validate Password To Continue Receiving Emails?
Jun 18, 2012
I'm having receiving emails on my BB. I receieved an email on my BB this morning saying I needed to validate my password to continue receiving emails on my BB. Unfortunately I cannot remember what password I used when I set it up several years ago.
I went to the BB internet service website to do a 'forgotten password' request but unfortunately the password reminder email is not coming into my main email inbox on my laptop and is only going to my BB, but because my BB is not recieivng emails I cannot retrieve the password, so I am in a bit of a catch 22 situation.
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Apr 23, 2011
I received a message requesting that I "Validate Password" in order to continue receiving e-mail. I don't know my password. When I have my password re-set it send to new password to my device, which I can't access. Where/How can I get a new password.
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Jun 19, 2012
I can't receive emails and have been asked to validate my password, went into 'Blackberry Internet Service' and as I had forgotten my password, asked for a new one. This apparently has been sent to my phone! Can't receive e-mails so now I'm even more stuck
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Sep 1, 2011
I cannot validate my new email password.
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Jun 2, 2012
I can't send/receive emails on my BlackBerry Curve. I got a message from BlackBerry that I have to validate my gmail password but when I follow the instructions, I can't get it to work. I go to "setup wizard" then to "email settings". It says if I want to access my email, to enter my user and password. I've tried all the user ID's that I would have used but nothing works. When I click on "forgot password" and go through that, it tells me it's sent my password has been sent to my BlackBerry, but it doesn't come.
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Jul 30, 2012
I had to change my talk21 email account password & have now received a message to say I need to validate the password in the Blackberry Internet Service. I have tried to follow the instructions without success - I admit I am hopeless at anything technical & I am so confused by what is required in the 'username' field & password
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Oct 26, 2011
I received a message requesting that I "Validate Password" in order to continue receiving e-mail.
I read a message on the forum saying that my email address password needs to be updated on my BIS account, because I just changed the password toda and BIS can no longer access it.
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Oct 29, 2011
I have received a message asking me to validate the password for an MSN email account I access through a work Curve 8520. I have done this before without any problem but now my BB says there is a problem connecting to the server so I can't access my email accounts to validate. Email is still coming through on other accounts. I tried to use the PC and access through the Blackberry Internet Server page but can't find anywhere there to access email account settings (all the guides say email settings are on the left hand pane of the page but not on any page I have found?
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May 11, 2011
Tried to login to blckberry app world but everythime i trt it wont authenticate my email or password, tried changing it but it has now come up with an error msg: unable to validate the email adress and password combination error id 30601 any ideas?
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Sep 15, 2011
unable to validate password email combination
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May 15, 2010
i set up emails on my Blackberry Curve 8900 about a month ago (via BIS) and they've been working fine since then - until yesterday. Yesterday I got an email saying: "Action required:update password!" - there was then some info asking me to go to the BIS page and validate my password before I can receive emails again.
I keep doing this and it keeps saying it has been validated (I am absolutely certain it is the correct password) - but then 1 minute later I get the same email again saying I ned to validate my password. I click the email icon in setup and it's gone back to needing to be validate again?!
It's my work email address accessed via BIS. Has anyone got any ideas?? (I've treied searching on here but the posts I've found are all talking about a problem with Hotmail / Live / MSN - which this isn't about)
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Dec 8, 2012
Not receiving password recovery emails
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Oct 31, 2012
I have validated my account before but cannot remember the password this time. Blackberry Curve 9330 - 6.0 Bundle 3084 (v6.0.0.719 Plateform 4.4.0.560) Need to know how to reset/retrieve my password word so I can gain access to validate my email account.
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Sep 21, 2011
I am trying to sign into app world for the first time and the message I get is "Unable to validate the email address and password combination". I know they are correct because I have used the same set for a year now. Rogers can't figure out the problem and sent me here.
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Aug 25, 2011
I've been trying to register my email to my BBM so that I can remotely backup the phone.... Now idk what it is..... But for every time I try to do it... It tells me:
" Registering: The verification email was sent successfully. Once your device receives the email, it will be processed automatically and registration will continue. If this is taking longer than expected, check you Junk mail folder for the verification email. If it is there, mark is as "Not Junk", and send the verification email again by using the menu. "
when I check my junk email it is not there... And I need it to be registered cuz my PC isn't working fine..
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Mar 30, 2011
Right since blackberry went down the other week i have started to get a email saying validate password and i dont know how to do it anybody know
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Dec 20, 2011
I got a message from blackberry stating that I need to verify my password in order to have emails sent to my phone. The message is Unclear and it states that i need to go to the Blackberry Internet Service account and click on the setup icon and click email accounts or email settings.
- Go to email accounts page
- Edit my email
- Type in password
I cannot seem to find the "set up" icon on the BB Internet Service page!
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Oct 26, 2011
I had to change my email password a couple of days ago. I received the email to validate. Went into setup to validate and I type in my new password and click validate and I keep getting Blackberry Can't validate password. I show the password ot ensure I'm typing it right. I am so frustrated.
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May 23, 2012
Got an email this morning that said I needed to validate an email account. Said messages from this email account weren't being delivered and resume receiving email, I needed to validate the password. I've tried several passwords that I've used in the past and all were rejected. Obviously I've forgotten the password and can't figure out what to do next.
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Oct 15, 2010
I would like to know how to disable the following:
At least once a month I receive a message to validate my email password on the blackberry website. My company password is set to never expire, so the problem does not lie there. Is there perhaps a setting on the rim server to only request a password validation when my exchange password changes?
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Jun 8, 2011
I have a Torch exact message is "unable to validate the email address and password combination". When I try "forgot password" the message I get is "Blackberry App World is having trouble connecting to the blackberry app world server. Verify your network connections and try again. (error id : 30637) "This happens when I try WIFI or not on WIFI. My plan lets me use internet anywhere I get reception. I have tried wiping my phone and restoring everything.I can not find any help on the internet and this is a very frustrating problem as there is no point in having a blackberry if I can't download any new apps.
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May 6, 2011
I got an email on my smartphone from Blackberry this morning, saying "Action Required: Validate Password". It says that email messages are not being received for my email address and gives directions to resume receiving messages.One thing that made me suspicious was that the email address listed capitalized the first letter of my real address. But I wasn't getting more email, so I tried the fix.When I followed the directions, using the capitalized address, I got a message saying invalid password. I tried to change back to the lowercase version of the address, and got a message saying that address was already set up.I did NOT get this message in my inbox on my computer, and I've not gotten any further messages on my phone. I suspect foul play, but need advice as to how to put things right. I'll change my email password for sure.. what else?
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Jun 2, 2011
Try as I might I can't get onto anything that requires me to log into my new (11 days old) blackberry torch; and I know I am putting the correct email address and password details
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Aug 10, 2010
For some reason I am only receiving a portion of my emails on my 8330 blackberry curve. I have had my carrier's support desk (Verizon) walk me through procedures to make sure I am capable of receiving these messages (which I am receiving on my computer, but not all show up on the blackberry).........and now I am hearing from Verizon that I need to contact Blackberry support. Is there a # to call? I don't know where to start. I can see on the Blackberry email setup icon that I have my verizon email address listed there with the correct password (and again, I am receiving some messages, just not all). Am I missing something here?
p.s. Also, I can't tell a difference between the emails that show up and those that do not...it's not like it's all the 'gmail and yahoo' messages that I don't receive, for instance...seems to be random.
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May 29, 2010
My email quit working. I took out the battery, tried the host routing table. My carrier is sprint. What else could i do to get my blackberry to work
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Apr 27, 2011
My old BB 9300 became faulty so i returned & recieved new BB 9300 yesterday. I set up my email (hotmail) and recieved notification that it was regiesterd but no emails have arrived but my inbox has 23. I can send email from BB
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Oct 16, 2012
After initial setup, I'm able to receive SOME, but not all, e-mails on my BB Curve 8530. The others not received on my BB DO appear in Outlook 2007. I can't seem to identify any difference between those e-mails I receive on the BB and those I don't. On the recommendation of my web hosting company, I'm using their IMAP server. POP3 remains an option too. I have completed the registration and reconciliation processes. I've consulted with my web hosting company, and with both Verizon Wireless and RIM;
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Apr 2, 2011
After setting up my phone I was recieving e-mails fine however I am no longer recieving any e-mails. It appears that this could be a common problem, being as it is in the troubleshooting in the manual however... I cannot seem to solve it.
I have tried sending service books. Nothing appears to happen as a result of this. I have tried deleting the account from the phone and then adding it again but that doesnt appear to have worked. I didn't recieve an activation message when i re-added it and I don't know if that is important!
I think it may have happened around about when I was solving another problem and I installed the desktop software and backed up and restored all data. I am wondering if some settings got changed somehow as it is since then that I have not recieved any messages.
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Sep 3, 2012
I am receiving old emails from 3 contacts, over and over onto my BB Bold.I have tried everything to stop them, but they just keep on coming in.An example is an email received two days ago, from a friend, just keeps on coming in, even after deleting the contact and changing my gmail password. All the emails are gmail-based.
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Jun 13, 2012
I have had my Bold for almost two years now and I've NEVER had a problem... until now. I received message saying I needed to validate my email address and password because I am no longer receiving emails to my phone. I tried to log in and the username and password don't work. I've never had to use this password and email until now, therefore is should not have been changed. I don't know how to fix the settings at all especially since I can't log into my settings!
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Nov 17, 2012
Have been using Bold for 1yr+, received this (strange) request.........however under 'Email Accounts' cannot access email settings as it won't recognize User Name and Password! When put in email (surname) settings (which still work on laptop) receive the following: "'The information you provided is incorrect. Retype your user name and password. Your user name and password are case sensitive".
Am at a complete loss and can't resolve (which I need to do within 36 hrs because am going overseas and need my BB to be working!
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