BB Bold :: Unable To Add Email Address?
Oct 21, 2011
I'm unable to add another email address onto my blackberry phone. When I click on Email Account under Set-up, nothing happens but everything else under set-up works fine, its just email. It worked fine when I first got it but after i downloaded the new OS 6 it stopped working (or it might have been something else but i only noticed it after i downloaded it).
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May 3, 2011
I have a new blackberry and have given my old one to a friend she has put her Simi in and has managed to connect her WI-FI but is unable to connect her email as it keeps coming up with my email address, bbm also doesn't work it says cannot connect to server, does anybody know how to get it to work?
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Mar 6, 2011
partner has just had to exchange her handset because it wasn't working correctly. She is using the same sim.She had already added her email address on the old handset and adding it on the new handset is proving to be a problem.When she tries to 'add email' it comes up saying 'existing users' and asking for the user name and password. When we type in the full email and password it says 'Blank user name. Type a valid user name'We have tried just typing the first part of the email without the '@whatever.com' bit on the end and it says 'connecting to email settings' and then 'the information you provided is incorrect. retype your user name and password. Your user name and password are case sensitive.
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Oct 2, 2011
I use the Pearl 9105 for private, not business, and I'd like to add my private email. The HowTo tells me to use the assistance program. This tells me to choose "I'd like to add an email address", but this point is not shown on my BB. I can only see the point: "I'd like to add a business email account by using the BlackBerry Enterprise Server" (I translated this, sorry, if it is not 100% correct).
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Oct 2, 2011
I am having problems with my Pearl in accessing the email account. I switch from a Curve to the Pearl and tried using the same email but my provider disconnected the Curve and now I can't change the Curve email on the Pearl with a new one.
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Feb 14, 2011
My partner has just had to exchange her handset because it wasn't working correctly. She is using the same sim. She had already added her email address on the old handset and adding it on the new handset is proving to be a problem.
When she tries to 'add email' it comes up saying 'existing users' and asking for the user name and password. When we type in the full email and password it says 'Blank user name. Type a valid user name'
We have tried just typing the first part of the email without the '@whatever.com' bit on the end and it says 'connecting to email settings' and then 'the information you provided is incorrect. retype your user name and password. Your user name and password are case sensitive.'
...so we are unable to add the email address.
how to add the email address?
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Feb 27, 2010
I'm trying to set up my personal email on the 9700, but it seems that i have only one option, Blackberry Enterprise Server option. Is that suppose to be that way? I don't seem to have the " I want to create or add an email address" option.
Im using a Bold 9700, v5.0.0.442(Platforms 5.1.0.121)
Carrier: M1(Singapore)
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Apr 1, 2011
I just got a Blackberry last week and there's no option in the email set up for a personal email address add, only for a business one. how to change this?
Curve 8520
v4.6.1.314
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Jun 2, 2011
Try as I might I can't get onto anything that requires me to log into my new (11 days old) blackberry torch; and I know I am putting the correct email address and password details
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Apr 27, 2010
Just found that there is no longer an option to reply using a different email address on the 9700. On the 8900, after you press reply, the top line says "send using" and you can click on that to choose which email to reply it with. Anyone know how to solve this issue?
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Jan 30, 2012
Can you have two Blackberry Bolds receiving the same email messages from one email address?
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Aug 22, 2011
I haven't had any problems with my blackberry torch when I first got it having set up all my email accounts fine. Now however, I received a message asking my to verify my email address, so in setup, email accounts, there is a list of my accounts. When I type in the password and type verify - I get a message "sorry, unable to continue your session."
Looking online, I've read that I need to register my phone with 02 my service provider. So, when I go to the correct page and enter my pin and IMEI for my phone I receive another message "Your account is not accessible via the HTML browser..." Again, looking online this is due to my phone automatically registering.
I have seen that you can change this in the same email account option where you add emails, but, when I click on the email account option like mentioned before, it presents me with a list on my emails to verify but no other options. I don't know what I need to do now to start my emails coming through again.
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Jun 17, 2014
my contacts are gone and icloud has an old email address that I am unable to change.
Info:
iPhone 4S
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Nov 9, 2011
I'm trying to add an email address to my blackberry.I go into setup and click email.It freezes and the only way I can exit is by turning my BB off and on again.I've tryed removing the battery.all other functions in Set up work,.
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Dec 13, 2011
I am try to add my gmaill account to my Torch 9800 but keep getting a message "Invalid email address or password. Verify your email address and password.If error persists, contact gmail.com."
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May 23, 2011
I have an email address through bt firstname.lastname@btconnect.com which I have to use to set up BB.The email address I use for work is the alias firstname@ firstnamelastname. co.uk.When I send emails from BB they come from firstname.lastname@btconnect.com - which confuses people.I have been trying to solve this problem on and off since December.
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Jan 10, 2012
I have recently changed my email, and I need to update my phone so that it now accepts my new email address. I can access my new email from the browser, but cannot seem get it directly to mail blackberry mail icon. Switched from an aol email to a gmail account.
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May 23, 2011
How do you replace blackberry ID and Email address on second hand 9700 . i just bought it for my daughter on Ebay
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Jul 24, 2012
how do I integrate one email address on 2 blackberry devices? We have one home email address and we had all emails sent to my bb and my husbands bb. Now it will only allow us to connect one bb.
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Jan 13, 2011
how to change the default email address when composing emails?Cant find out how to do it which was no problem on os5 but not on os 6
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Jan 2, 2012
I want to change my email address but when I go to setup, then email account, internet mail account - it asks for Username and password to access my email settings - i do NOT have either of these (I dont believe that I ever put them in - my previuous email address was on an enterprise account). How can I get around this?
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Dec 19, 2011
I had done a 'RSET' to clear the contacts in the address book. Now I find that I am unable to save new contacts. Is there any way to resolve this problem without having to reinstall the OS.
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Jan 21, 2012
Cannot register an email address for my BB.
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Sep 18, 2011
I cannot activate email on my onyxwhen i go to email settings it will ask me my password for my existing emailafter i put the password and proceed, unable to continue your session.
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Jun 20, 2012
how to delete an email address from a BB 9900 please? I have tried all ways to delete the email address and have been unsuccessful. Am getting very frustrated now as the phone needs to have all info removed due to sale. Have managed to delete all information apart from the email address.
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Mar 27, 2012
I want my email recepients to see a different email address when they receive my emails. How can I do this?
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Mar 5, 2012
I would like to keep my email address private and reply to an email annonymously. Is this possible? I don't mind them seeing my name but not my surname which appears in the email address.
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May 3, 2010
I had to change my email password, went ahead and changed my blackberry access, but i can't set up my email on the berry because it won't recognize my email address as a username..
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Mar 27, 2012
I have a web-based email address with magma and I want the reply address to display a different email name. How can I do this? The editing options in my email setup don' t allow.
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Nov 26, 2010
I have an 8900 w OS 5, but recently set up a 9780 and it was able to connect to EXCH account using OWA web address. Does this mean I can save some money with my EXCH host and not have to pay for BB sync? (assuming I upgrade my handest obviously)
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Sep 17, 2010
Trying to setup the personal email but in the Email Setup the only option available for me to select is the "I want to use a work email account with a Blackberry Enterprice Server". The option "I want to create or add an email address" is missing.
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