BB Bold :: Unable To Connect To EXCH Account Using OWA Web Address?
Nov 26, 2010
I have an 8900 w OS 5, but recently set up a 9780 and it was able to connect to EXCH account using OWA web address. Does this mean I can save some money with my EXCH host and not have to pay for BB sync? (assuming I upgrade my handest obviously)
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Nov 8, 2013
So my roommate thought it would be a good idea to try and connect itself. He ended up with some weird setting that made the wifi disconnect from the devices if they were dormant for more than 5 minutes. My phone went off line. I guess the setting was changed back because our other laptops connect and his iPhone connects but my unrooted HTC One on AT&T keeps giving that DNS error when I attempt to connect through Chrome or the stock browser. Nothing works...It says I am connected. It says I have an excellent signal but nothing will connect.
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Jan 2, 2012
My text messages that i recieve are coming though with the date 23rd dec 2043 and its slightly annoying how can i change this? also i can not log into blackberry world my account it just keeps saying unable to connect you
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Dec 18, 2011
I've been trying to log into the Android Market through my WIFI and cannot log into my gmail account. Tried everything from factory reset to keeping autosync on.
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Feb 13, 2010
So I added a new gmail email address to my phone but by accident, when prompted told it to synch my contacts with that account. The first thing it did was import all the contacts to my gmail address book, on gmail.com, effectively erasing most of them from the phone. I took it into the t-mobile store and the guy somehow managed to recover about 1/3 of the contacts. So when I took it home, I deleted that email address and just plugged it into my computer and re-synched the contacts from my address book. However, whenever I look in my address book on the blackberry now, at the top of a contact it says "Sychronize using: emailaddress@gmail.com" (Obviously insert the email address I used). But that email address is no longer on my phone, so how is it synched with that? It also I think it is creating problems with synching up my facebook contacts as their pictures no longer show as icons on my phone. It's a minor problem, and seems to be a software issue, but is there any way to completely un-sych my contacts from this deleted email address?
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Jan 16, 2010
I've recently purchased a N900, and I'm trying to create a new e-mail account to connect to my hotmail/msn account.
The settings I'm using are :
Incoming server : pop3.live.com
Outgoing server : smtp.live.com
But when it's all setup, I get the message :"Unable to connect to pop3.live.com. Server name or port number may be incorrect" Can someone tell me the correct settings please?
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Oct 21, 2011
I'm unable to add another email address onto my blackberry phone. When I click on Email Account under Set-up, nothing happens but everything else under set-up works fine, its just email. It worked fine when I first got it but after i downloaded the new OS 6 it stopped working (or it might have been something else but i only noticed it after i downloaded it).
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Feb 1, 2010
Like many of you , I'm having WiFi connection problems with my new BB9700.When I am out of the house, I can see my BB finding local WiFI hotspots and I can connect to them immediately.However, when I get home, my BB doesn't connect to my WiFi, returning the following error message:
Unable to Connect
Reason: Failed to obtain an IP address
I have downloaded the latest BB software (now running version 5.0.0.351), cold booted everything in sight (router, phone, coffee table and the cat) but still get the same error. My foot hurts, the cat isn't talking to me and I still cannot connect at home ! Of course my Carrier's connection works perfectly as does their outrageous fee structure... (They are 3G, or Hutchinson Telecom by another name.)My WiFi service provider (PCCW / Netvigator Hong Kong) has checked the setup of my system and reports that everything is working correctly. I can connect my PS3, my laptop, my Nokia E71 without any problem and the hotline guy can see when I connect each of them to the system.I have tried different combinations of switching the usual options on and off on the BB but still can't get a connection.
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Dec 19, 2011
I had done a 'RSET' to clear the contacts in the address book. Now I find that I am unable to save new contacts. Is there any way to resolve this problem without having to reinstall the OS.
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May 3, 2011
I have a new blackberry and have given my old one to a friend she has put her Simi in and has managed to connect her WI-FI but is unable to connect her email as it keeps coming up with my email address, bbm also doesn't work it says cannot connect to server, does anybody know how to get it to work?
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May 17, 2012
Cannot connect to my mac email account with my Playbook and now my bold 9900. States, " Activation request failed. A service connection is unavailable."
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Oct 31, 2010
I have a Bold 9700 and I am using it in Vietnam.At the moment I am using it as a phone device only and have not connected the B'berry to my PC.A couple of weeks ago I have been unable to send SMS messages to certain contacts in my address book and a message appears as "X - Unidentified Subscriber",other sms messages to other contacts are sent with no problems.
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Oct 18, 2011
my new blackberry bold 9900 is not letting me connect to blackberry ID 'unable to log in to your blackberry ID account' but it lets me log on to my account on my laptop?
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Mar 2, 2012
Using my BB I cannot log into my BB ID Account - I can log in via website no problem. PW and login all ok - but when using my BB it just doesnt work Removed battery - (on and off) any ideas?
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Nov 7, 2012
I am a new user of BlackBerry (bold 9780). Since I have it I wasn't able to set up an Email account. When I click on "Email Accounts" in the setup, sometimes it brings me to the next step and sometimes nothing happens. In the case it bring me to the next step, when I click on "Internet Mail Account" it brings me back to the previous step. I have already contacted my provider and removed the battery several times but nothing changed.
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Aug 25, 2011
I have recently bought blackberry 9900 bold. I am trring to getinto my blackberry app world but I am getting this message.
"You are unable to login to Blackberry ID account"
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Nov 15, 2012
In short I am unable to login to my Blackberry ID account which means that I cannot update any apps and as such some (like What's App) has stopped working.I have done the reset password thing, I have reinstalled app world, I have typed the wrong password on purpose and then it says wrong password, so it is not that either.
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Dec 6, 2011
I have recently changed to a blackberry how these stuff work. Anyway, I have keyed in the wrong password too many times (more than 10 times) and after changing my password, my bold says "unable to login to blackberry ID account".
I think the account is frozen - I can log into the normal BB account but not into BB beta. What gives?
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Oct 13, 2011
I am encountering problem when attempting to sign in to Blackberry AppWorld v3, they said I need to verify my account but when I put my email and password the notification "Unable to login to your Blackberry ID account" appeared. I never been in this situation before as I can't be able to download the application I want or I need.
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Dec 19, 2011
Every time i try to verify my BlackBerry ID on my Blackberry smartphone Bold 9900, i get a notice "Unable to log in to your BlackBerry ID account". I have reset my password, but the note still persists
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Jul 5, 2011
We had some issues with devices last week; we swapped sims chips and did a few other troubleshooting steps. When I got my BB back I received this error when trying to open gmail.I have a BB Bold 9700 with the 6.0.0.448, platform 6.6.0.1,4,8 software installed
A new Blackberry device has been detected. You must move your email account to receive email on this device. To move an email account, you will need to type the email account password. At least one email account must be moved to setup email on this device.
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Sep 30, 2011
I have a Bold 9900, and have already setup an account with my carrier in regards to the BIS account/email (stc.blackberry.com) in my case. It was setup through the email client on the bold and not through the website (stc.blackberry.com).verytime i try to login it says username/password is incorrect, though i am sure it is correct. I had previously tried to create the account through the website, but an error of "Your account is not accessible via HTML browser. Please use your device to access BlackBerry Internet Service". That error occurs even if i use the Bold 9900 browser or and other browser for that matter. The email account sends an recieves emails, but i cannot access the settings via the website on the phone or pc.
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Nov 20, 2012
I bought this phone approximately 2 months ago. The dealer claimed the phone was new but upon usgae of the phone everyday, I began to believe otherwise. I have a full 4G internet plan on my phone and when I tried to setup my email for the first time, I was unable to access the option on my phone. Everytime I selected "setup internet mail account" , nothing happened. It was like the option didn't exist.Upon calling my service provider, I was informed that someone had my phone before and had their plan on it and it somehow blocked my ability to setup or change the previous email options and that it can only be accessed if I get the email address of the previous user, which is impossible because I bought it thinking it was new without any previous records. I tried everything! Factory restore etc! Nothing works because the option is somehow disabled. Is it possible to somehow rectify this situation? There must be some history attached to the PIN of this phone.
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Aug 20, 2011
I just purchased the BB Bold 9900 and switched from my Torch 9800. All seemed good after the Desktop manager data and application switch, then switched to the new PIN on my provider's Blackberry page and everything went smooth.I was able to login to the device Email setup (using Blackberry ID) then also to App World and all worked perfectly.A few hours later, and without any reason, now signing in to Blackberry ID through either the Email setup or App World fails with the error "Unable to login to your Blackberry ID account
I can login with the same BB ID and password on the Blackberry ID website, so the account is not locked out. Also, I am not typing the wrong password on the device, because when I do, I get a different error (the email and password combination is not that of a valid Blackberry iD).So apparently, this is an issue with the actual Blackberry ID authentication module. I read a lot of blogs and forums, and many people said it's due to the cached PIN (since I migrated data from my old Torch). I tried removing App World and re-installing a different version (including the Beta 3.0), still same problem occurs.
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Jul 20, 2012
I have purchased a used bold 9700 and after I set up my email address I still getting old emails from the previous user! his email account is not set in email options. is there anything i can do about it ?
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Aug 21, 2012
I have been sending and receiving emails with my bold 9900 for months with no problems. A couple of days ago I got an email from blackberry asking me to verify my password. I have since done this and reset my password but still get the message 'unable to log in' when I try. I have done a battery pull, but still can't login or receive emails.
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Jan 12, 2012
I have a 9780 and I can't configure my e-mail account, I follow the steps in the setup menu, but when I click on the icon "Internet mail account" does not follow the next step, return to the home screen configuration, please I need urgent help with this, I did the configuration of an email account but it was through the blackberry page in my browser but I can not do this again.
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Dec 13, 2011
I am try to add my gmaill account to my Torch 9800 but keep getting a message "Invalid email address or password. Verify your email address and password.If error persists, contact gmail.com."
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May 19, 2012
I am unable to receive email on my blackberry for my business account. I have tried everything: re-entering account information, changing password, service books, reconcile now, etc.
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Mar 17, 2012
My Bold 9780 got the white screen of death. I have sent it off to get fixed, but while that is happening I have switched back to my old Bold 9700. When I try moving my old email account it says to put my email password in. I put the right password in and when I press activate it says 'Sorry, unable to continue your session. Please log in again.' I have tried logging in again multiple times but it still doesn't work, what shall I do???
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Nov 20, 2012
Can't set up private email account on Bold 9700 even after 1 hour on phone with T-mobile Tech support and reset. I keep getting message "this device was unable to connect with server". Email account is with AOL.
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