BB Bold :: Unable To Configure Email Account
Jan 12, 2012
I have a 9780 and I can't configure my e-mail account, I follow the steps in the setup menu, but when I click on the icon "Internet mail account" does not follow the next step, return to the home screen configuration, please I need urgent help with this, I did the configuration of an email account but it was through the blackberry page in my browser but I can not do this again.
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Mar 18, 2011
I have a BB Bold 9780. I am trying to configure my e-mail account. After entering the password of the account I get the following message: Sorry, unable to continue your session. Please log again.
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Apr 18, 2012
why my phone suddenly stopped receiving emails from both my accounts. I used to live in portugal and i moved to peru, two months ago. I had my phone unlocked from my portuguese operator so i could use it in Peru. When i got here i boght a sim card from a peruvian operator and everything was fine for the 2 fisrt months and now i haven't received emails since the 9th april and i've already reseted the phone and nothing. The thing is when i go to set up an email account, happens two differente things: sometimes i only can choose the option create an email acount by an entreprise server....and i don't have that...so i go to the option creat an email account and nothing happens...it just stays there like i haven't pressed that option....and there are days that i can't even get in the option email accounts....
how is this possible? everything was going fine...there's no reason for this to be happening.. and my operator in peru says they can't do anything because it's a handicap from the cell phone..
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Nov 12, 2011
I am not able to configure email using my bold 9700 handset. I have activated the data plan with Airtel provider (India) and the "edge" icon is displayed in lowercase on the main screen and when the same SIM is used in other blackberry handset, it works.
So the issue is with the handset and on boot it shows AT&T. Thereby i guess its unlocked phone, but unfortunately the seller is not taking it back and charged me original price which i got through internet shopping site [URL]
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May 16, 2012
i am unable to configure my Personal Email on blackberry bold 9780, it throws me an error as below Yor device had aproblem connecting to the server.
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Sep 8, 2011
As I received my BB, I started the email application. The BB proposed an update of this application and I accepted.As far as I remember, during the update process, I was proposed to replace the email app by a "setup_email..." app or a stuff like that.Now, I can't set up any email account because the terminal bugs when I try to open the email set up function.Then, the screen is blocked and I'm forced to shut down the terminal with the on/off button.I already tried to update the whole OS from 5 to 6.0.0.576 with BB Desktop Manager but the problem remains.For your information, and if it may help, I just see that the email setup application (6.11.0419.0755) is located after the games in the application list of the BB Desktop Manager.
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Jun 9, 2012
I am not able to configure my gmail account on my BB as it was working fine couple of times back. Recently i have changed my password for my gmail. Tried all the ways but still not able to.
I can configure a new email id and its working without any issues.
Tried to wipe the data and re-configured but still not happening. getting gmail configured on my BB.
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Jun 28, 2012
How do I set up my iPhone to work with the e-mail address I set up through 000Webhost? All I can find on the 000webhost site regarding the issue is the following:To configure email client such as Outlook Express you need these details:
* Type of incoming mail server: POP3 or IMAP
* Incoming mail (POP3 / IMAP) server: mx.000webhost.com
* Outgoing (SMTP) server: you need to use your ISP (Internet Service Provider) SMTP server. Call your ISP to know your SMTP (mail sending) server. In case you are unable to get SMTP server, you can use WebMail for email sending.
* Username / Email: [URL]
* Password: ..........
If you are unable to configure your email client, you can always use our WebMail system.On the iPhone I am required to list the following under the INCOMING MAIL SERVER section:
HOST NAME: (According to what I copied and pasted above, it seems that mx.000webhost.com is what should be placed in this space. But I can't get it to work for me, and it does not look like the "mail.example.com" that is usually used for other e-mail servers)
USER NAME:(I guess this is either my e-mail address or the user name I have for this account?)
PASSWORD:(I assume this is either my 000Webhost password or e-mail password?)
For OUTGOING MAIL SERVER I am required to add the following: HOST NAME (usually looks like smtp.example.com - Since I have Comcast as my it would look like [URL]) USER NAME optional PASSWORDptional So, the information provided by 000webhost for setting up mail is not clear to me. What do I place in the above fields?
Info:
iPhone 4, iOS 5.1.1, free 000webhost account
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Aug 5, 2011
I wanted to configure my personal email account, but all I get on my BB, when I enter the set up wizard (besides from bluethooth, wifi) is the email set up wizard for a work email account. (whilst, if I look to the help menu online, there you get two possibilities).
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Apr 12, 2012
I'm in Uruguay (South America), my sevice provider is Ancel. I work for Tata Consultancy Services, and I want to connect to im.tcs.com mail server. The problem is that apparently I can't get my APN settings to work properly. I've called my sevice provider many times but their plain answer is that they don't offer blackberry support, even though they should be able to help me configure APN. I've also called blackberry support from Tcs, and they say that I should talk to my service provider to configure my maiil account.
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Jan 9, 2010
I really hate to do this but I have looked around for way too long trying to find the answer to this. If you can point me in the right direction I would be grateful. I just switched today from the iPhone to the 9700 Bold and I can't figure out how to configure my Gmail to come through.
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Nov 7, 2012
I am a new user of BlackBerry (bold 9780). Since I have it I wasn't able to set up an Email account. When I click on "Email Accounts" in the setup, sometimes it brings me to the next step and sometimes nothing happens. In the case it bring me to the next step, when I click on "Internet Mail Account" it brings me back to the previous step. I have already contacted my provider and removed the battery several times but nothing changed.
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Nov 20, 2012
I bought this phone approximately 2 months ago. The dealer claimed the phone was new but upon usgae of the phone everyday, I began to believe otherwise. I have a full 4G internet plan on my phone and when I tried to setup my email for the first time, I was unable to access the option on my phone. Everytime I selected "setup internet mail account" , nothing happened. It was like the option didn't exist.Upon calling my service provider, I was informed that someone had my phone before and had their plan on it and it somehow blocked my ability to setup or change the previous email options and that it can only be accessed if I get the email address of the previous user, which is impossible because I bought it thinking it was new without any previous records. I tried everything! Factory restore etc! Nothing works because the option is somehow disabled. Is it possible to somehow rectify this situation? There must be some history attached to the PIN of this phone.
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Jul 20, 2012
I have purchased a used bold 9700 and after I set up my email address I still getting old emails from the previous user! his email account is not set in email options. is there anything i can do about it ?
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May 19, 2012
I am unable to receive email on my blackberry for my business account. I have tried everything: re-entering account information, changing password, service books, reconcile now, etc.
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Mar 17, 2012
My Bold 9780 got the white screen of death. I have sent it off to get fixed, but while that is happening I have switched back to my old Bold 9700. When I try moving my old email account it says to put my email password in. I put the right password in and when I press activate it says 'Sorry, unable to continue your session. Please log in again.' I have tried logging in again multiple times but it still doesn't work, what shall I do???
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Nov 20, 2012
Can't set up private email account on Bold 9700 even after 1 hour on phone with T-mobile Tech support and reset. I keep getting message "this device was unable to connect with server". Email account is with AOL.
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Jun 24, 2011
I can't remove my email account on my Bold 9780. I have read through a few discussions but can't find anything that works. "Options" has no option for disabling any account.
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Feb 14, 2012
I recently updated to the new OS version, but when I went to set up my email accounts again, it's says "Sorry, unable able to continue your session. Please log in again." I know for a fact that the passwords are correct because it allows me to see the passwords.
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Jul 25, 2011
I'm not able to access email account setup since installing the latest OS. Is there a way to revert to the earlier version?
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Jul 27, 2012
Unable to receive incoming email to 1 email account on BB Curve 9330. tried several times Sprint support on phone and at store. Able to send emails from that email but it shows only on desktop. Other email accounts are running just fine.
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Sep 14, 2012
I have activated three email account on my Blackberry 9900 (two outlook accounts and one yahoo account).I have activated one of the Outlook Email account via enterprise activation BES service on my Blackberry 9900.Another Outlook account have been synchronized from my Blackberry desktop manager.Yahoo account is configured with BIS service activation.When I go the Email Account management only the Accounts activated via BES and BIS service from device are visible but not the account synced from desktop.
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Nov 9, 2010
How can I manually configure my HOTMAIL e-mail account?
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Mar 30, 2012
In the previous version of the desktop software I was able to configure which Outlook contact account I wanted to sync with my blackberry. I can't find that options anymore. Does it still exist?
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Feb 10, 2012
How do I configure email to blink the notification light when an email is received? Also, I have 3 email accounts configured: Exchange and 2 Gmail accounts. I changed the Gmail accounts to sync email every 15 minutes. The Exchange account works but not the gmail accounts. Gmail has IMAP already enabled.
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Dec 1, 2011
I just got a Blackberry Bold 9900 yesterday. During the process of trying to set up my outlook email on my phone I accidentally selected setup "Enterprise Email Account" instead of "set up another email account". Now when I go into the setup options and select email accounts it takes me back to the Enterprise setup automatically. I can't find a way to exit that setup and begin the "set up another email" procedure I have tried turning the phone off/on, removing the battery but still automatically takes me to the Enterprise email account setup/login.
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Jul 13, 2010
I am unable to set up email on my Nokia E72. When I am in the email setup wizard, I able to see list of email i.e. Ovi, Yahoo, Gmail. When I pick up Windows live hotmail to enter user ID and password, the email setup wizard takes me back to the previous screen that is in email setup wizard screen. It doesn't show any error message.
What i did already:Reinstalling the firmsoftware (031.023)Connecting whit a gmail and yahoo account (same result)
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Jul 3, 2010
I cant make my company mail to my phone. Gmail ok, Hotmail ok but other mail problem..
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Apr 18, 2012
rebooted, checked settings, etc. Nothing works. Have a mac account that i have had for years.
Info:
iPhone 4, iOS 5.1
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Dec 4, 2012
im not sure if your able to help me, but i am not able to set up my email account ..it says that to activate my enterprise account that ive to enter details provided by my system administrator?? I had a BB previously and did this not come up before, previously i was simply able to add my hotmail details etc??
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Aug 27, 2014
My iPhone "lost" the password to my email account. I tried reentering the password but no luck. Deleted account and reinstalled. Still said password was incorrect. I can log on to the account via the web so I know the log in is good and the account is working. I installed a daughter account on the phone and that went fine. Tried installing the troubled account on my iPad and got the same password incorrect. In addition I've done the following:Â
Called ISP tech support
Called Applecare
Gone to Genius Bar
Reset phone
Reset network settings
Restored phone from backup.
Checked for profiles
Made sure I was logged out of the account when installing
Checked settings in iCloud. email doesn't sync to cloud or computer.Â
Next thing to try is to see if I can get the account installed on an Android device.
Info:
iPhone 5, iOS 7.1.2
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