BB Bold :: Cannot Configure Email Account
Mar 18, 2011
I have a BB Bold 9780. I am trying to configure my e-mail account. After entering the password of the account I get the following message: Sorry, unable to continue your session. Please log again.
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Apr 18, 2012
why my phone suddenly stopped receiving emails from both my accounts. I used to live in portugal and i moved to peru, two months ago. I had my phone unlocked from my portuguese operator so i could use it in Peru. When i got here i boght a sim card from a peruvian operator and everything was fine for the 2 fisrt months and now i haven't received emails since the 9th april and i've already reseted the phone and nothing. The thing is when i go to set up an email account, happens two differente things: sometimes i only can choose the option create an email acount by an entreprise server....and i don't have that...so i go to the option creat an email account and nothing happens...it just stays there like i haven't pressed that option....and there are days that i can't even get in the option email accounts....
how is this possible? everything was going fine...there's no reason for this to be happening.. and my operator in peru says they can't do anything because it's a handicap from the cell phone..
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Jan 12, 2012
I have a 9780 and I can't configure my e-mail account, I follow the steps in the setup menu, but when I click on the icon "Internet mail account" does not follow the next step, return to the home screen configuration, please I need urgent help with this, I did the configuration of an email account but it was through the blackberry page in my browser but I can not do this again.
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Sep 8, 2011
As I received my BB, I started the email application. The BB proposed an update of this application and I accepted.As far as I remember, during the update process, I was proposed to replace the email app by a "setup_email..." app or a stuff like that.Now, I can't set up any email account because the terminal bugs when I try to open the email set up function.Then, the screen is blocked and I'm forced to shut down the terminal with the on/off button.I already tried to update the whole OS from 5 to 6.0.0.576 with BB Desktop Manager but the problem remains.For your information, and if it may help, I just see that the email setup application (6.11.0419.0755) is located after the games in the application list of the BB Desktop Manager.
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Jun 28, 2012
How do I set up my iPhone to work with the e-mail address I set up through 000Webhost? All I can find on the 000webhost site regarding the issue is the following:To configure email client such as Outlook Express you need these details:
* Type of incoming mail server: POP3 or IMAP
* Incoming mail (POP3 / IMAP) server: mx.000webhost.com
* Outgoing (SMTP) server: you need to use your ISP (Internet Service Provider) SMTP server. Call your ISP to know your SMTP (mail sending) server. In case you are unable to get SMTP server, you can use WebMail for email sending.
* Username / Email: [URL]
* Password: ..........
If you are unable to configure your email client, you can always use our WebMail system.On the iPhone I am required to list the following under the INCOMING MAIL SERVER section:
HOST NAME: (According to what I copied and pasted above, it seems that mx.000webhost.com is what should be placed in this space. But I can't get it to work for me, and it does not look like the "mail.example.com" that is usually used for other e-mail servers)
USER NAME:(I guess this is either my e-mail address or the user name I have for this account?)
PASSWORD:(I assume this is either my 000Webhost password or e-mail password?)
For OUTGOING MAIL SERVER I am required to add the following: HOST NAME (usually looks like smtp.example.com - Since I have Comcast as my it would look like [URL]) USER NAME optional PASSWORDptional So, the information provided by 000webhost for setting up mail is not clear to me. What do I place in the above fields?
Info:
iPhone 4, iOS 5.1.1, free 000webhost account
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Aug 5, 2011
I wanted to configure my personal email account, but all I get on my BB, when I enter the set up wizard (besides from bluethooth, wifi) is the email set up wizard for a work email account. (whilst, if I look to the help menu online, there you get two possibilities).
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Apr 12, 2012
I'm in Uruguay (South America), my sevice provider is Ancel. I work for Tata Consultancy Services, and I want to connect to im.tcs.com mail server. The problem is that apparently I can't get my APN settings to work properly. I've called my sevice provider many times but their plain answer is that they don't offer blackberry support, even though they should be able to help me configure APN. I've also called blackberry support from Tcs, and they say that I should talk to my service provider to configure my maiil account.
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Jan 9, 2010
I really hate to do this but I have looked around for way too long trying to find the answer to this. If you can point me in the right direction I would be grateful. I just switched today from the iPhone to the 9700 Bold and I can't figure out how to configure my Gmail to come through.
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Nov 12, 2011
I am not able to configure email using my bold 9700 handset. I have activated the data plan with Airtel provider (India) and the "edge" icon is displayed in lowercase on the main screen and when the same SIM is used in other blackberry handset, it works.
So the issue is with the handset and on boot it shows AT&T. Thereby i guess its unlocked phone, but unfortunately the seller is not taking it back and charged me original price which i got through internet shopping site [URL]
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May 16, 2012
i am unable to configure my Personal Email on blackberry bold 9780, it throws me an error as below Yor device had aproblem connecting to the server.
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Sep 14, 2012
I have activated three email account on my Blackberry 9900 (two outlook accounts and one yahoo account).I have activated one of the Outlook Email account via enterprise activation BES service on my Blackberry 9900.Another Outlook account have been synchronized from my Blackberry desktop manager.Yahoo account is configured with BIS service activation.When I go the Email Account management only the Accounts activated via BES and BIS service from device are visible but not the account synced from desktop.
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Jun 9, 2012
I am not able to configure my gmail account on my BB as it was working fine couple of times back. Recently i have changed my password for my gmail. Tried all the ways but still not able to.
I can configure a new email id and its working without any issues.
Tried to wipe the data and re-configured but still not happening. getting gmail configured on my BB.
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Nov 9, 2010
How can I manually configure my HOTMAIL e-mail account?
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Mar 30, 2012
In the previous version of the desktop software I was able to configure which Outlook contact account I wanted to sync with my blackberry. I can't find that options anymore. Does it still exist?
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Feb 10, 2012
How do I configure email to blink the notification light when an email is received? Also, I have 3 email accounts configured: Exchange and 2 Gmail accounts. I changed the Gmail accounts to sync email every 15 minutes. The Exchange account works but not the gmail accounts. Gmail has IMAP already enabled.
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Dec 1, 2011
I just got a Blackberry Bold 9900 yesterday. During the process of trying to set up my outlook email on my phone I accidentally selected setup "Enterprise Email Account" instead of "set up another email account". Now when I go into the setup options and select email accounts it takes me back to the Enterprise setup automatically. I can't find a way to exit that setup and begin the "set up another email" procedure I have tried turning the phone off/on, removing the battery but still automatically takes me to the Enterprise email account setup/login.
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Jan 15, 2010
I hope someone can help because I'm losing the will to live over this one!
Device info
Your carrier: o2 UK
Model info and OS version (Go to Settings, then Options, then about): Blackberry 9700 v5.0.0.321 (platform 5.1.0.90)
Apps and free space
File free before and after a battery remove/replace. (Go to Settings, then Options, then status): 128872013 bytes
Did a battery pull fix your issue? No
I bought a SIM free BB 9700 to use with my 02 SIM card. I applied the unlimited BB tariff and proceeded to set up four email accounts into the device which are all for my small business. I waited to do this until I knew the O2 bolt on had been applied correctly.I set the accounts up via the BIS server website which sent them down to the device; seemingly correctly.
I received email correctly for that day and could send as well with everything syncing with my IMAP servers and Outlook.Next morning - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.I tried to send down the service books - I sent them but no change.I got my four email accounts working again correctly but had to delete the accounts from BIS and recreate.I could then receive email correctly for the rest of the day and could send as well with everything syncing with my IMAP servers and Outlook.
Next morning the same thing happened - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.I then did a complete device wipe.When the device rebooted it seemed to synchronise with the BIS and then my accounts worked again for the remainder of the day.This morning - the same thing happened - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.
I have now created my @o2email address and applied my long standing @hotmail.co.uk address to the 9700 and they work fine - at the moment (we'll see about tomorrow!) to see if they fail as well.I have sent test mails today from the @O2 account and hotmail to each other and also to my main small business account from my BB. The @O2 and Hotmail emails arrive both on the device and (hotmail) on outlook and the main business account arrives on outlook BUT the main business account email does NOT arrive on the device.
I cannot seemingly send anything from my business addresses anywhere (from the device) with the only outgoing addresses that work being the @O2 and @hotmail accounts on the BB - unless I do a device wipe or delete the accounts and recreate.Emails sent from the BB from either @O2 or @hotmail arrive on the BB but not anything sent to the work accounts sent from @O2 or @hotmail from the BB - although the emails sent to the work addresses WILL appear on my outlook...
Speaking to O2 has been tough and they are blaming the server people who host my small business domain and such, although I think it is more than that though I could be wrong.My server people insist it isn't their end, saying they can see from the logs that RIM seems to stop checking for emails at times they detailed when the device stopped receiving emails from one day to the next.
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Aug 30, 2012
How do I delete an email account that does not exist in my email accoutn set up. I deleted all my email accounts from setup but on my homepage the email accoutn still shows up and I cant delete it.
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Sep 6, 2014
How do I backup or copy an email account or individual emails from a former employer on my iPhone 5s. I can open the emails, but don't have access to the server - just messages on iPhone.Â
Info:
iPhone 4S, iOS 7.1.2
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Mar 21, 2012
Lets say if I have a new email i would like to use and would like to delete the old one off my iphone but it has all of my contacts on it, how do i transfer those contacts, notes, and calendars, to the new email account?
keep in mind that if i delete the email acount with the contacts, the contacts will no longer be on my phone as well as the notes. is there a way for me to transfer the contacts from the old email account to the new one so i can remove the old email account? too much spam.
Info:
iPhone 4, iOS 5.0.1
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Oct 19, 2010
I just bought a Brand New Unlocked BBB 9700 T-Mobile, its unlocked so I can use with any GSM.But I have a problem, I cant create new email account [gmail,yahoo,msn] and this make me to worry about.I just go to settings > setup wizard > email setup > after I see only blackberry enterprise server, which I dont need this, but if I continue ask me for email and password... also I see and PIN number there.
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Oct 6, 2012
I am trying to set up two blackberry bold phones to one email address. When one is connected and I hook up the second one it deletes the first one and vice versa. I use to have two BB phones linked to one email but when we upgraded one phone it will not link now.
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Nov 27, 2012
I just bought 9900 and tried to set up email account. Even if I click Email Accounts Icon in Set up menu, it does not go through.
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May 15, 2012
I have buyed a Blackberry Bold 9700 from a friend. Now, he has already registerd a E-mail account on this phone, so how do i delete this account and add a new one, mine?
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Oct 26, 2012
I cannot configure my email on my blackberry curve 8520. Even though I'm connected to internet on wifi, when I go to the e-mail configuration area, it tells me that, "even though the mobile web is activated, I'm noy in a wireless zone". I don`t understand, because i can do everything else: enter the app store, browse the web, etc. What shoul I do?
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Mar 7, 2012
Configuring my email account on my blackberry touch 9800 that i just switched to using bb desktop manager. It keeps saying "Sorry unable to connect your session please login in" everytime i put in my password and login. My email already appears as an email account i just cant log in and thus cant receive emails on my fone.
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Dec 1, 2011
I have BB Torch 9860. I succesfully added 3 email accounts earlier to my device. But I want to add a POP email account also (@aub.edu.lb) to the device. It is giving me an error message that my username or password are wrong. I tried several times but it keeps on failing. I am sure I am entering correct username and passord. Several other friends have the same domain configured well on previous versions of BB (Torch or Bold)!I need to add information about the POP port number and SSL encrypted connection so that I can extract the emails through phone. but I am not being able to do that on my torch.
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Aug 23, 2011
Torch 9800
Provider: movistar, Spain
SO: 6.0 package 2391
Setup > Config > E-mail acounts... pressing but nothing happens!Both my two email accounts work properly, but I would like to add another one.
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Apr 29, 2015
What email client am I getting into when I click on an icon that says Email and has a number next to it?
If that is Gmail then why it opens up with all emails in a bold font like I did not read all these emails?
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Oct 25, 2010
how can I configure BB to allow to send email?when i try to send email it asks to "no message service configured"
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May 17, 2012
Cannot connect to my mac email account with my Playbook and now my bold 9900. States, " Activation request failed. A service connection is unavailable."
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