I am unable to validate my email account on my 9800 Torch even though I put in the correct email password. The reply is always PASSWORD INVALID. Please help, I am not getting my latest emails.
View 7 RepliesI'm required to validate my email account but I'm unable to remember the password.
View 1 Replies View RelatedOn the 1st October I had a message to request that to validate my work/exchange email account on my Torch 9800. Not sure why I was asked as nothing had been changed on my work server at that particular time. Anyway, II had done this succesfully numerous times previously so knew the process to follow. However on this occasion i received a message to say that my email address or username were incorrect.
With the help of my system administrator I tried numerous times on the device and on a web browser on my pc to validate my details. All with no success. Strangely a couple of times when I requested a new password from the o2/BB internet help service, I was told that a message had been successfully sent to my device. Nothing was ever received either as a text or at my registered email address.
I assumed my problem was associated with all the widely reported BB server problems, but when that was resolved by BB I still could not validate my email. In exasperation I deleted the account from my device and tried to reset it up again as a new one. Sadly when I try - and there have been too many now to recall - all I ever get is the message to 'verify my email address, username and password'. All these have been confirmed numerous times by my system administrators, and they now believe my account may have been blocked or something?
Try as I might I can't get onto anything that requires me to log into my new (11 days old) blackberry torch; and I know I am putting the correct email address and password details
View 5 Replies View RelatedI have received an email asking me to validate my email account - I had changed my broadband to infinity which I suspect has been detected by Blackberry. Which password do I use to do this? I have tried (and reset) my blackberry ID password; tried my service provider password and neither work!!
View 2 Replies View RelatedI own a hotmail account and was asked to validate it on my Blackberry. I did so but I keep receiving a message telling me that the email address or the password are incorrect, even though I do have access thereto from my desktop. I removed the address from my mobile and tried to add it again, but I am still receiving the aforementioned message.
View 2 Replies View RelatedI have validated my account before but cannot remember the password this time. Blackberry Curve 9330 - 6.0 Bundle 3084 (v6.0.0.719 Plateform 4.4.0.560) Need to know how to reset/retrieve my password word so I can gain access to validate my email account.
View 1 Replies View RelatedJust had a second business email address set up which has is the exactly the same setup as my other email which has always worked on my BB.I've checked with my web guy and all the info and passwords i've input are correct. The error says "your device had a problem connecting to the server"
View 2 Replies View RelatedI have a Curve 8520 and have been trying to download new apps. When I enter my password I get the message 'unable to validate email address and password'. If I select 'forgot password' I get the message 'Blackberry is having trouble connecting to ... server. Verify your network connections and try again - error 30637'. Have checked my email settings and these seem ok and I am receiving email on the Blackberry on the same email account.
View 1 Replies View RelatedI am attempting to receive my emails from the enterprise server and nothing I do seems to be working. And of course there is no live customer service today.
View 1 Replies View RelatedI had to change my email password a couple of days ago. I received the email to validate. Went into setup to validate and I type in my new password and click validate and I keep getting Blackberry Can't validate password. I show the password ot ensure I'm typing it right. I am so frustrated.
View 2 Replies View RelatedI have a Torch exact message is "unable to validate the email address and password combination". When I try "forgot password" the message I get is "Blackberry App World is having trouble connecting to the blackberry app world server. Verify your network connections and try again. (error id : 30637) "This happens when I try WIFI or not on WIFI. My plan lets me use internet anywhere I get reception. I have tried wiping my phone and restoring everything.I can not find any help on the internet and this is a very frustrating problem as there is no point in having a blackberry if I can't download any new apps.
View 2 Replies View RelatedI got an email on my smartphone from Blackberry this morning, saying "Action Required: Validate Password". It says that email messages are not being received for my email address and gives directions to resume receiving messages.One thing that made me suspicious was that the email address listed capitalized the first letter of my real address. But I wasn't getting more email, so I tried the fix.When I followed the directions, using the capitalized address, I got a message saying invalid password. I tried to change back to the lowercase version of the address, and got a message saying that address was already set up.I did NOT get this message in my inbox on my computer, and I've not gotten any further messages on my phone. I suspect foul play, but need advice as to how to put things right. I'll change my email password for sure.. what else?
View 1 Replies View RelatedTried to login to blckberry app world but everythime i trt it wont authenticate my email or password, tried changing it but it has now come up with an error msg: unable to validate the email adress and password combination error id 30601 any ideas?
View 1 Replies View Relatedunable to validate password email combination
View 1 Replies View RelatedToday I got a new handset and after restoring all my backup and carrying out an enterprise activation on my work Lotus Notes email account I tried to reactivate my hotmail and gmail accounts on the phone.
When I tried (try) to set up these accounts the following happens:
1. I go to the E-mail settings icon on the device.
2. The following message is what I am shown on the screen:
"A new BlackBerry device has been detected. You must move your e-mails accounts to recieve e-mail on this device. To move an e-mail account, you will need to type the e-mail account password. At least one e-mail account must be moved to set up e-mail on this device." (This is the message displayed)
I have an email account on my BB Torch 9800 that has been deleted yet still appears on the menu. Have removed battery twice to refresh but still appears. It is interfering with another account.
View 2 Replies View RelatedI've just bought a second hand Torch 9800, but I'm not able to set up a private email account - only an enterprise account.
View 8 Replies View RelatedI am new to BB and have successfully set-up 2 of my email accounts. The 3rd email account that I am trying to set-up is a Godaddy hosted account (1 of the other 2 accounts I have set-up successfully set-up is also with Godaddy - - it is an "Exchange" hosted account whereas the one I am having problems with is a "pop' account).
The steps I am following include:
Go to "Internet Mail Account" Click on "set up another email account" Click on "other" Enter my Email address and password, and hit "Continue"
The message returns saying that "your device had a problem connecting to the server"?
I have called Godaddy and they referenced particular port settings but I cannot find anywhere in the "set-up" menu that I can set the ports. They also recommended contacting BB...
After many, many tries on my BB device, checking and rechecking my account settings on Godaddy and my Outlook client settings...I just cannot get this to work.
I am unable to link my email accounts by clicking on Internet Email Account. When I click on this tab, nothing happens. Here is what I have tried:- Boot the phone when it is on- Checked the site http://<brand>.blackberry.com/rest/EmailClient/ , shows the error url could not be retrieved.
View 5 Replies View RelatedCan somone tell me how to delete yahoo email accounts from my blackberry torch 9800, i get charged 5.00 a monthy for the two account from at&t i dont use them, when i go to the setup it does not do anything, there is no delete.
View 4 Replies View RelatedI have 2 mail accounts on my Torch but for one of them when I reply an email, it does not show off any email account on the drop down list in order to use as outgoing account.
View 1 Replies View Relatedi have recently bought a 9860 although i have regestered and sbscribet to bb servs i can not settup my e mail account the only i get when goto setup email is to activate an enterprice account ... have spoke to orange (absolute useless) thay say thay cant assist as blackberry problem cant get any assistance from blackberry.
View 5 Replies View RelatedI am trying to sign into app world for the first time and the message I get is "Unable to validate the email address and password combination". I know they are correct because I have used the same set for a year now. Rogers can't figure out the problem and sent me here.
View 1 Replies View RelatedI changed my e-mail from hot mail to yahoo but i do not know how to validate my account
View 1 Replies View Relatedhow do i set up an e-mail account to be a default account if i have multiple e-mail accounts on my blackberry(torch 9800)?
View 1 Replies View RelatedOk guys...another gmail issue.i got my replacement bb storm in the mail...activated everything w success...restored using DM and it restored all my email accounts...said since i switched devices..i had to revalidate them all.ive got every one BUT gmail to validate..it keeps saying wrong name or pass...and i am 100% positive that they are being input correctly...casing is correct as well...i created another gmail account and it worked fine...i need my primary gmail account on this device!I am 1000% sure the email address and password are correct.
View 5 Replies View RelatedUnable to receive incoming email to 1 email account on BB Curve 9330. tried several times Sprint support on phone and at store. Able to send emails from that email but it shows only on desktop. Other email accounts are running just fine.
View 1 Replies View RelatedI am trying to change my email settings as i changed my email account. When i go to "Setup", "Email Accounts", then click on "Internet Mail Account", it simply circulates back to "Email Accounts". It keeps doing this repeatedly. I have done a soft and hard reset (by removing battery) and have updated software but nothing seems to help.
View 1 Replies View RelatedAfter a short time on an Android device (which I quickly got rid of) I am now back on a BlackBerry. I used to have a Bold, now I have a Torch.Now the problem is the following: on the Bold I had one BES email (I am the IT Manager of my company) and three BIS accounts (private mails).I moved the BES account on the Torch, no problem, but the three BIS accounts do not move for some reason.
I go to Setup=>Email accounts and the device reports correctly that "A new BlackBerry device has been detected. you mustmove email account(s) to resume email delivery to your BlackBerry device. Email delivery to your old device has been stopped."Following the list of three email accounts I want on the Torch.
I click "Move" and for any single email I have a screen that says "Device change successful. Validate your email account"I type email password for each account, click "continue", receive the message "Your password has been successfully validated.", click OK and exit setup and nothing happens.I still have the BES account but there is no trace of the three BIS accounts.I go back to Setup and the procedure starts again from the beginning.I am on Vodafone UK and the three email accounts are on Apple MobileMe (@me.com)
At least twice a day blackberry send me an email asking me to validate one of my email addresses. This is a school email and my other email is a g-mail account which has been completely fine. I recently had to get a replacement phone because the software update screwed up my other one. I had no problems with any of my email accounts on my previous blackberry bold. Now, blackberry send me an email at least twice a day prompting me to validate my school email account. Not only that, it takes a least several times for it to go through, meaning I will type the correct password and it will still say it is incorrect, however after numerous tries it eventually goes through.
View 1 Replies View Related