BB Torch :: Unable To Reply Messages From Email Account
Oct 27, 2011
I have 2 mail accounts on my Torch but for one of them when I reply an email, it does not show off any email account on the drop down list in order to use as outgoing account.
It seems as if they are "hiding" somewhere (my hotmail mail account), because I keep getting emails in my "messages" folder, but I don't see my email folder anymore. Also, when I go to setup/email accounts and click on the icon, it will either freeze on me, or say no accounts have been set up.
I have an email account on my BB Torch 9800 that has been deleted yet still appears on the menu. Have removed battery twice to refresh but still appears. It is interfering with another account.
I am new to BB and have successfully set-up 2 of my email accounts. The 3rd email account that I am trying to set-up is a Godaddy hosted account (1 of the other 2 accounts I have set-up successfully set-up is also with Godaddy - - it is an "Exchange" hosted account whereas the one I am having problems with is a "pop' account).
The steps I am following include:
Go to "Internet Mail Account" Click on "set up another email account" Click on "other" Enter my Email address and password, and hit "Continue"
The message returns saying that "your device had a problem connecting to the server"?
I have called Godaddy and they referenced particular port settings but I cannot find anywhere in the "set-up" menu that I can set the ports. They also recommended contacting BB...
After many, many tries on my BB device, checking and rechecking my account settings on Godaddy and my Outlook client settings...I just cannot get this to work.
I am unable to validate my email account on my 9800 Torch even though I put in the correct email password. The reply is always PASSWORD INVALID. Please help, I am not getting my latest emails.
I am unable to link my email accounts by clicking on Internet Email Account. When I click on this tab, nothing happens. Here is what I have tried:- Boot the phone when it is on- Checked the site http://<brand>.blackberry.com/rest/EmailClient/ , shows the error url could not be retrieved.
Can somone tell me how to delete yahoo email accounts from my blackberry torch 9800, i get charged 5.00 a monthy for the two account from at&t i dont use them, when i go to the setup it does not do anything, there is no delete.
i have recently bought a 9860 although i have regestered and sbscribet to bb servs i can not settup my e mail account the only i get when goto setup email is to activate an enterprice account ... have spoke to orange (absolute useless) thay say thay cant assist as blackberry problem cant get any assistance from blackberry.
I am unable to receive any picture messages?? I am also unable to set up a personal email account through blackberry its only giving me the option of a works email??
When I send an email from my yahoo account on my blackberry and the recipient replies their reply bounces back to them, this doesn't happen when I send from my yahoo account via my PC.
I have a brand new, unlocked Blackberry Bold 9780 (originally a Roger's phone, now using with Fido). I was able to setup my emails to the device and can also receive emails. However, I am unable to open, reply or forward the emails. I can only get rid of the message indicator by marking the email open or deleting the message. I have done numerous hard restarts (i.e. battery pulls) and this does not correct the problem. I am using OS 6.0 Bundle 1879 which I just updated to today using desktop manager. I've scoured the web for answers and can't find one.
Model is TORCH 9810 version 7.0.0.585, platform 5.0.0.734 (suppose these codes refer to the software versions, am no IT expert). Problem: unable to permanently delete some messages, not all.
I'm a Telus user; Torch 9800; roaming in HI using AAT. Can receive messages no problem. Cannot reply; send new mssges.; no BBM; unable to 'Backup with BB Protect.
I upgraded to 6.0 Bundle 2342 May 12, 2011 and ever since then - all emails I send from my BB to AOL people are not being delivered to their AOL accounts. I can received AOL and other emails on my BB w/o any problem. When I send an email from the BB - it sends - yet it never reaches the recipients.
I have run into a massive problem with my BB email.I can compose/send and receive email pushed to my phone but I cannot seem to REPLY to messages by hitting reply. Instead I receive an error saying that I can only compose a draft. Now this only happens when I am replying to an already pushed email. I have already tried resending service books and resending HRT.
I upgraded to the 6.0 OS software this morning. I am not sure what happened but I am receiving emails and unable to reply to them. I have gone to the settings tab and tried to add my email and the phone either freezes or goes back to the main setting page. I have tried wiping the phone, doing hard resets and nothing is working.
For some reason I am unable to reply to emails with one my email accounts. To be more specific I can type in my response but when I hit the menu the send option is gone. The only choices I get are "save as draft" and "full menu".
I used the search but was not able to find a solution.
I am thinking this started to happen when I DL'ed v5.0.0.602. I tried practically everyone option available. I did the following in hopes for a fix:
- battery pull - service books - deleted the email account & re-added
I even did this combo: service books, deleted account, service books, added account & pulled battery.
When my daughter sends me a text from her Blackberry Torch I cannot simply reply to it. I can type a response but it will not send. I can however go into my contacts and hit send msg to her that way but it is frustrating, time consuming and annoying.
I'm on my 2nd Torch - the 1st one had a defect when I tried to use the GPS feature that I subscribe to AT&T. When I did the even exchange, they were not able to transfer my info but luckily I backed up my old phone prior to going in.Now my problem is with my email accounts.No matter what ring tone/notification sound I pick - it doesn't notify me when I receive emails to my yahoo email account or my work email account.I've rebooted, deleted ALL apps...selected different ring tones but nothing.I receive the emails in my message list, but it never notifies me, which means I'll have to continuously check to see if I received work/personal emails throughout the day.And to top it off, I just discovered that I can't reply to my emails ANY emails from either account.I Menu click to 'Reply', but then when I menu click again to send, there is no 'Send' option. Only Save as Draft, etc.
I have noticed that i am unable to send an email to a person if i enter the email in the TO: section of the compose email. If i am replying to an email or clicking on a link like craigslist it works fine. If i am sending the email to a contact with a stored email address it works fine.
But if i just enter the email address for instance JRSpero@gmail.com the little send box in the upper right corner is not bright and is not able to be selected.
I just purchased the Torch yesterday...upgrading from the BB Curve 8310. I found out last night that when you reply to a text message that had more than one original recipient...all original recipients receive your reply...not just the one that sent the text to you. Has anyone had this problem? Or has anyone ran across how to fix this "wonderful" default on their phone?
Today I noticed that the email folder is not there any more. Only the messages folder exists. I tried removing the battery. Erasing the email account and re-creating it, but no luck. Emails are in the main messages folder but I do not see a seperate email folder. .
Unable to receive incoming email to 1 email account on BB Curve 9330. tried several times Sprint support on phone and at store. Able to send emails from that email but it shows only on desktop. Other email accounts are running just fine.
I am trying to change my email settings as i changed my email account. When i go to "Setup", "Email Accounts", then click on "Internet Mail Account", it simply circulates back to "Email Accounts". It keeps doing this repeatedly. I have done a soft and hard reset (by removing battery) and have updated software but nothing seems to help.
After a short time on an Android device (which I quickly got rid of) I am now back on a BlackBerry. I used to have a Bold, now I have a Torch.Now the problem is the following: on the Bold I had one BES email (I am the IT Manager of my company) and three BIS accounts (private mails).I moved the BES account on the Torch, no problem, but the three BIS accounts do not move for some reason.
I go to Setup=>Email accounts and the device reports correctly that "A new BlackBerry device has been detected. you mustmove email account(s) to resume email delivery to your BlackBerry device. Email delivery to your old device has been stopped."Following the list of three email accounts I want on the Torch.
I click "Move" and for any single email I have a screen that says "Device change successful. Validate your email account"I type email password for each account, click "continue", receive the message "Your password has been successfully validated.", click OK and exit setup and nothing happens.I still have the BES account but there is no trace of the three BIS accounts.I go back to Setup and the procedure starts again from the beginning.I am on Vodafone UK and the three email accounts are on Apple MobileMe (@me.com)
I have two different e-mail accounts set up on my iphone. I want to be able to use the e-mail view that includes messages from all accounts/inboxes. When I am in that view and create a new message, my iphone will automatically select one of my accounts. It is unfortunately not the one I most often want to use. I don't find a way to change that setting - but I am sure it is possible! How do I do it...
I have 3 different icons on my bb home screen.."messages" "sms and mms" and "johnparker33@yahoo.com" do I need all of these 3 icons or can i delete on of them, what is suppose to go in my "messages" folder?