BB Bold 9650 :: Compose / Send / Receive Email / Can't Seem To REPLY To Messages
Jul 29, 2010
I have run into a massive problem with my BB email.I can compose/send and receive email pushed to my phone but I cannot seem to REPLY to messages by hitting reply. Instead I receive an error saying that I can only compose a draft. Now this only happens when I am replying to an already pushed email. I have already tried resending service books and resending HRT.
I have noticed that i am unable to send an email to a person if i enter the email in the TO: section of the compose email. If i am replying to an email or clicking on a link like craigslist it works fine. If i am sending the email to a contact with a stored email address it works fine.
But if i just enter the email address for instance JRSpero@gmail.com the little send box in the upper right corner is not bright and is not able to be selected.
To add to my complaints for the Blackberry 9650 (internet browser problems, forced to use Bing, 5 minute boot-up time), the blackberry runs very very slow. Constant hour glasses. Compose an email results in an hourglass (not all of the time,
Feels like Blackberry is turning more into Microsoft than apple. Instead of quality improvements, we get more powerful hardware that runs slower with unpredictable feature availability and an eye for $ for sake of purely $. FWIW, I upgraded to 9650 from the original Bold with AT&T in late 2008. I am nervous about how slow the 9650 will be in 2 years if its this slow out of the gate.
I have read all I can on this issue and it hasn't helped. I have a strange and dare I say new fault with my 9520. I can't send or forward emails BUT I can reply to an email. I am on BIS with O2UK and when I try and send, the option is just not in the menu and the mail symbol (for send) remains greyed out when I try and send or forward what I compose or receive.
All other data services are working and I have sent service books a hundred times and even tried 3 different OS's after doing security wipe!
I use the Tour on the Verizon network. This morning I went to start a new email and usually I type the first letter and all contacts starting with a letter J for example will come up - - But nothing comes up! I checked my phonebook and all contacts are in there like normal, but my email won't pick any up. I can type the whole name of a person I want to email and it's not linking it to my contact list/phone book like normal.
Rogers Blackberry technical support has tried everything and they are now telling me it's a hardware issue, and I need to pay full price for a new phone because my warranty has expired. I don't think it's a hardware issue. I will explain. A few days ago I installed Blackberry Desktop Manager 5.0.1 on my new computer. After connecting the Bold to my new computer, Blackberry Desktop Manager stated that a few of my applications are old and upgrades are recommended and therefore I upgraded. One of these upgrades included an upgrade to my operating system (to version 4.6.0.303).
After installing and re-booting, the smartphone did not work the same. I was able to use the phone, text message, and internet (rogers mall website directly and not search engine like before) but I could no longer set up e-mail, and PIN messages. I contacted Rogers Blackberry technical customer and we re-boot several times...did not work, then re-installed the operating system several times...did not work. I also checked Host Routing Table, and it was empty (as per technical support there should be a log of files). I tried to register and nothing changed. The only other change that I noticed is next to the 3G characters, there used to be a blackberry logo (4 dots), and now it's gone. I only see 3G.
Just got my BB Bold 9700 and set up my email acoounts. I can receive emails no problem, but am unable to reply. It only lets me compose them then save to drafts.
A few times I've had the send/receive data arrows show up in the corner except the arrow is only one sided (pointing upward). Anyways I was just wondering what it could mean cuz the arrow stays there for hours and nothing comes in like an sms, mms, phone call, etc. I've done battery pulls to get rid of the arrow.
When I receive an email, I cannot reply to it. I hit the reply icon, write my response, but then I can't send it. It only allows me to save it to draft.
I have a brand new, unlocked Blackberry Bold 9780 (originally a Roger's phone, now using with Fido). I was able to setup my emails to the device and can also receive emails. However, I am unable to open, reply or forward the emails. I can only get rid of the message indicator by marking the email open or deleting the message. I have done numerous hard restarts (i.e. battery pulls) and this does not correct the problem. I am using OS 6.0 Bundle 1879 which I just updated to today using desktop manager. I've scoured the web for answers and can't find one.
Something has changed and I can no longer receive e-mail on my Blackberry. The e-mail icons still appear on my home screen. When they are selected, either the mail, or the aol.com icon, my texts message history is what appears. It is like there has been a disconnect between the icon and the application.
Update last week and then one email address won't work. When I contacted server provider, they gave me server to use, port, etc. but I cannot change those on my Blackberry. (Or can't find out where to do it). When I delete and add the email address, it doesn't give me the option to put in the popmail address, or designate the proper server and port. Tried to do it on the computer but phone won't allow me to do it.
My BBM can receive but cannot reply or send to all friend contact in BBM, when I sent that BBM show the "X" red colour. What I have to do if like that. I already uninstall My BBM then I rebooted my set and reinstall it back. Still same.
I can receive emails on my unlocked HTC Desire S and can on my original unlocked HTC Desire but cannot reply or send fresh email on either. The settings are OK as they worked previously, in fact only minutes earlier on the Desire S.When satisfied it all worked OK I took the Vodafone SIM out of the Desire S and put it in the Desire to see if the email issue still existed. It did. I put the SIM back in the Desire S and the problem has replicated itself. Now all I can do is receiveI am reluctant to put the SIM in my unlocked Samsung Galaxy S2 in case the problem occurs again.
I have a question... and some have been partially answered by the "Similar threads feature" when creating this thread, + I have searched thru the FAQ, etc.. before creating this thread. And done some google searching, but I mainly run into enterprise account users posts, etc.. Mine are just MSN, and GMAIL.
I have multiple accounts that all forward to one GMail account. One of them is a @msn account which is setup to forward, but keep copy on server.
Right now I have my main GMail address setup in my blackberry. I also have the GMail App installed, but since email opened with it is not HTML, it's sort of worthless to me.
Anyway, I would like the ability to send to/reply to certain emails using the alternate account, that in all likelihood was sent to one of the alternate accounts.
How to go about adding the MSN account as a "SEND ONLY" account?
And also, how do I add the other GMail accounts that forward to my primary, so that they show up as an option to use to send FROM, but never receive from the account?
My Carrier is Sprint, but I don't think that makes much difference.
only realized 5 days a go that my BBM had stopped working. I'm able to send messages and my contacts recieve them, but they stay as 'D' on my screen, but when they send a message back I do not recieve it but it says 'D' on their screen.I don't think i have changed any setting or messed with anything. I have tried delteting and reinstalling BBM but still the sane problem. Data Services are also on.
I cannot send or receive any bbm messages from outside USA. if i tried sending a bbm it shows that it is delivered, but nothing more than that. i have contacted T mobile and they refreshed my account, but it's my phone and not the network because i tried another simcard (but still same problem ). This problem started 4 days ago, but before that the phone was working perfectly,
I have a contact on BBM which I have been able to talk to fine for the past few months but recently he has become unable to send messages to me but he can receive my bbm messages. We have tried removing each other as a contact, reading and if I read him it just says 'pending' also we have updated so we have the same version but still nothing!
bit of a novice on bberry support. Use my bberry for work emails . Am on vacation in seychelles, coming from UK, have strong Cable and Wireless 3g reception , but cannot send or receive mails. any tips on how to approach this problem would be most welcome
I would like to buy a new BB phone but no-one is able to advise me how I can set it up to send and receive Japanese messages as well as English. Any information about which model to buy and how to set it up so it can cope with Japanese.
I can receive email but I cannot reply to it since I cannot send out messages. I have reported this over the phone to a Nokia Hotline but no solution has been found. In one of my trips to Manila I went to a Nokia Care Center in SM MOA and they also said nothing is wrong with my phone ,they claim that with their own sim card they can send and receive messages . So Again I went Smart Iloilo Philippines where they also told me nothing is wrong with the with the operator settings.
I really don't know where to turn to; I got this E75 because I need the push email services badly. My user name in the Nokia messaging is and my Cel phone number is. Is this a software or hardware problem and has anybody encountered a similar problem
downloaded new BB desktop software for mac and since synching the phone, have been unable to send emails from the phone, only receive. can use BB messenger no problem
After a year and a half of use, my BB 9650 has not been receiving or sending email for 3 weeks.When I try to send email, the message displays the error "User account is in SUSPENDED mode"Tried accessing email settings - got the message "Your device is not registered. Go to Options > Settings Advanced Options Host Routing Table"When I do, I do see the Registration message in the message list, but still cannot send or receive email.I've also noticed a new icon a few times, and when I open I see a message "Regenerating encryption keys" - this process always times out and says there's an issue connecting with the server.I do not have an issue accessing the internet, using the Facebook application, phone calls, texts, etc.How I've tried to fix:Reboot - both by battery and then removing battery and SIM cardcalled my wireless provider and they confirmed Blackberry Internet Service is on - that it's an issue with the device (which they did not provide and do not support)Downloaded and updated Desktop softwareupdated device software to 6.0.0.706
So I just recently upgraded from the curve 8310 to the new bold 9700 on att literally two days ago and i love it! But one problem i'am having trouble with sending and receiving text messages. I have called att customer care numerous times and powered cycled my phone as many times as I can count but still nothing, I have also checked to see if the "service center" number is correct and it is, I still have no clue what it could be. When i send an sms text message and scroll up to the message it says "sent" and the date and time but i ask the recipient if he/she has received the text but still nothing.
From 5 days now, I can't use yahoo messenger. I have a Bold 9000 and when I'm sending messenger to computer PC / MAC the person doesn't receive, on other telephones it does. I have friends with other models of blackberry and they have the same problem. Do you have a solution? I delete the application, I update... It's still working yahoo messenger on blackberry or not?
Ive recently bought the bb bold 9780, it was working fine the first week. Now all of a sudden, when i switch the phone on, java script error msg's appear, also which is most frustrating,, my inbox icon has disappeared & i cant send or receive messages. I've even taken it to an o2 guru, they were baffled an hadnt seen it before.