BB Bold :: 9780 Inbox Icon Has Disappeared / Can't Send Or Receive Messages
Aug 23, 2011
Ive recently bought the bb bold 9780, it was working fine the first week. Now all of a sudden, when i switch the phone on, java script error msg's appear, also which is most frustrating,, my inbox icon has disappeared & i cant send or receive messages. I've even taken it to an o2 guru, they were baffled an hadnt seen it before.
One of my email icons are not showing up on my home screen nor on my menu screen when i press "show all" applications. I've tried taking the battery out for 30 seconds, finding service books (it won't let me send), and i've tried checking if it was hidden, but i didn't know how to check that on the 9780. I've tried looking it up and every post says "from the home screen, press menu and then show all" but there is no regular menu option nor is there a show all.
I just got Bold 9780 last week, and everything is working perfectly except SMS. I can't send or receive sms on the phone, I have called my service provider and they said nothing is wrong with my line. Is there anything I can do.
I cannot receive/send email after perform the security wipe and retore my back up.Below is the step I have done:
1. Perform a complete back up using Blackberry Desktop Software.
2. Perform security wipe manually on the phone via Options > Security > Security Wipe.
3. After wiped, I using Blackberry Desktop Software to restore my backed up data.
4. Starting from now, i can't send/receive emails.
I have try go to Setup > Email Accounts > click into Internet Mail Account, but it bound back to the Setup page. Then i try Message icon > Options > Email Account Management, it prompt up "Unable to open email setup application. Contact your wireless service provider" message. May I khow what happen to my blackberry?
Whatsapp messages are taking time to receive to my 9780!Suddenly whatsapp stops notifications and back again i receive like 10 messages at a time that have been sent before but i receive them late! is it from whatsapp or something with my device?
I've got a blackberry 9780 and it won't send text messages overseas. Even when I receive an overseas sms and I want to reply, when I click on the SEND button, my phone will freeze and I will have to restart my phone and once it restarts this message will always come << uncaught exception: Application net_rim_bb_messaging_app(145) is not responding; process terminated >>. What does that mean? The phone is originally from telus but I unlocked it and now am with koodo and the monthly plan I took with koodo allows me to send unlimited overseas text messages, so now its like am paying for a service I cant use! I called koodo and they said there system works perfectly.
The icon (shortcut) for my Universal Inbox disappeared from my home screen today and I cannot figure out how to re-add it.It does not seem to be one of the shortcut applications choices. I can still access the Universal Inbox from Messages, but no longer a direct shortcut.
only realized 5 days a go that my BBM had stopped working. I'm able to send messages and my contacts recieve them, but they stay as 'D' on my screen, but when they send a message back I do not recieve it but it says 'D' on their screen.I don't think i have changed any setting or messed with anything. I have tried delteting and reinstalling BBM but still the sane problem. Data Services are also on.
I cannot send or receive any bbm messages from outside USA. if i tried sending a bbm it shows that it is delivered, but nothing more than that. i have contacted T mobile and they refreshed my account, but it's my phone and not the network because i tried another simcard (but still same problem ). This problem started 4 days ago, but before that the phone was working perfectly,
I have a contact on BBM which I have been able to talk to fine for the past few months but recently he has become unable to send messages to me but he can receive my bbm messages. We have tried removing each other as a contact, reading and if I read him it just says 'pending' also we have updated so we have the same version but still nothing!
bit of a novice on bberry support. Use my bberry for work emails . Am on vacation in seychelles, coming from UK, have strong Cable and Wireless 3g reception , but cannot send or receive mails. any tips on how to approach this problem would be most welcome
I would like to buy a new BB phone but no-one is able to advise me how I can set it up to send and receive Japanese messages as well as English. Any information about which model to buy and how to set it up so it can cope with Japanese.
So I set up my gmail account via the BIS or whatever plug-in, and all seems to be working ok. The problem is that the emails go straight to my general "Messages" inbox, but nothing shows up in my Gmail account inbox when i click on that specific icon. I do have SMS/MMS broken out into a separate inbox, but i'd like to use the gmail inbox where it threads messages with the same topic instead of the general messages inbox.tried resending service books.
Rogers Blackberry technical support has tried everything and they are now telling me it's a hardware issue, and I need to pay full price for a new phone because my warranty has expired. I don't think it's a hardware issue. I will explain. A few days ago I installed Blackberry Desktop Manager 5.0.1 on my new computer. After connecting the Bold to my new computer, Blackberry Desktop Manager stated that a few of my applications are old and upgrades are recommended and therefore I upgraded. One of these upgrades included an upgrade to my operating system (to version 22.214.171.1243).
After installing and re-booting, the smartphone did not work the same. I was able to use the phone, text message, and internet (rogers mall website directly and not search engine like before) but I could no longer set up e-mail, and PIN messages. I contacted Rogers Blackberry technical customer and we re-boot several times...did not work, then re-installed the operating system several times...did not work. I also checked Host Routing Table, and it was empty (as per technical support there should be a log of files). I tried to register and nothing changed. The only other change that I noticed is next to the 3G characters, there used to be a blackberry logo (4 dots), and now it's gone. I only see 3G.
So I just recently upgraded from the curve 8310 to the new bold 9700 on att literally two days ago and i love it! But one problem i'am having trouble with sending and receiving text messages. I have called att customer care numerous times and powered cycled my phone as many times as I can count but still nothing, I have also checked to see if the "service center" number is correct and it is, I still have no clue what it could be. When i send an sms text message and scroll up to the message it says "sent" and the date and time but i ask the recipient if he/she has received the text but still nothing.
From 5 days now, I can't use yahoo messenger. I have a Bold 9000 and when I'm sending messenger to computer PC / MAC the person doesn't receive, on other telephones it does. I have friends with other models of blackberry and they have the same problem. Do you have a solution? I delete the application, I update... It's still working yahoo messenger on blackberry or not?
whenever i recieve a bbm message i dont get the little red star on the messages icon anymore, im not 100% sure if i did in the first place but it would be odd if i didnt!? emails its the same case i believe (not 100% sure on that one though)i use the imagining mmmooo theme that is in the top 25 free list... does this have an affect upon this?
I have run into a massive problem with my BB email.I can compose/send and receive email pushed to my phone but I cannot seem to REPLY to messages by hitting reply. Instead I receive an error saying that I can only compose a draft. Now this only happens when I am replying to an already pushed email. I have already tried resending service books and resending HRT.
I've searched every forums and search engine for this, but cannont pin point my exact problem...I bought a 9780 yesterday, everything was fine, i set up my emails etc... everything worked.THEN... i stupidly security waped the phone this when things changed.Once the phone came back on i re-configured my email accounts, but now when i go onto my emails i see no inbox folder or emails what was there previouslyALTHOUGH i can send and recieve emails, but these come in list format...Ive made sure and uncheak the hide folder and sent numerous service book requests (these come through...)
Just updated Blackberry Desktop Software to v 126.96.36.199.I was surprised to see that the software backed up then restored all the data on my Bold 9780. However, on restore, it did NOT restore my separate e-mail inbox folders - instead, it shoved all the e-mail into a single inbox.I have 7 e-mail accounts, and I need to be able to see incoming e-mail going directly to the relevant inbox rather than a single inbox. How do I restore my old multiple inbox setup?
I can send text messages but can't receive any text messages (sms). Ideed, i have a message like that : "message memory full" i delete a lot of messages, i don't have any video or pictures, my memory is not full, so i don't understand why it's like that. I have this probleme for 4 days ant it becomes very annoying. delete any message cause i delete three-quarters of messages..
I have a 9780 and my texting app is completely gone. This is the third time it's happened, I'll turn my phone off and when I turn it back on my texting is gone. I've done a universal search on my phone for my texting and there were no results. I can still get texts through my messages folder, but my phone doesn't vibrate and it doesn't flash red. It usually lasts for about a month and then I'll randomly turn my phone off and when I turn it back on my texting will be back.
This is absolutely outrageous and incovenient, seeing as I use texting more than BBM or any other means of communication.I've talked to my service provider, they've told me that the only way I'd get it back is a security wipe, which is also inconvenient and poses the risk of just losing my texting again in another month- in addition to losing all of my bbm contacts (I realize I can back them up but they would have to readd me in their phones), and content.
I can't really receive any messages. It's all delayed. I'm from Philippines. my iPhone had been unlocked since my mom bought it in USA. I can't receive any messages here in our province but when I'm in Metro Manila, it's working.
Using a Bold 9780 with just Hotmail account linked.How can I create a new icon just for the email messages alone to appear in ? On a previous Bold 9700, I have both Yahoo and Hotmail accounts enabled, and had separate Icons for each of these mail boxes. Can it be done?