BB Bold :: Multiple Email Inbox Folders Have Disappeared?
Oct 31, 2011
Just updated Blackberry Desktop Software to v 6.1.0.35.I was surprised to see that the software backed up then restored all the data on my Bold 9780. However, on restore, it did NOT restore my separate e-mail inbox folders - instead, it shoved all the e-mail into a single inbox.I have 7 e-mail accounts, and I need to be able to see incoming e-mail going directly to the relevant inbox rather than a single inbox. How do I restore my old multiple inbox setup?
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Oct 4, 2011
i have recently changed from an iphone to the bold 9900 - setup email accounts and sync'd with outlook on my laptop no problems.BUT i cannot get it to sync my inbox subfolders.i have tried the mapping option in the advance options for sync but it just will not allow it ??am i missing something? does it have to be on an exchange server ?
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Dec 21, 2015
I have a new S6 from Sprint (previous G4). Is there a way to delete multiple emails from the inbox & or trash folders of my personal pop3 account? Removing them, I cannot find a select all button. Or maybe there is another email app I can use.
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Jan 19, 2016
I have been given a lumia 950 at work but used to have an android based phone. I have configured my work email and can see the inbox and all other folders as I should.
The problem then starts here, on my desktop outlook I have email rules that move new emails from certain people into relevant folders for them but on the lumia I only see a notification saying there is new email in the inbox and not for the other folders I have. On the android I used to have this would show all new emails on one screen even if they were in another folder.
How can I be notified of new emails arriving into other folders within my mailbox or have them showing up on the first screen like the android or otherwise the phone will be unusable as I will miss too many important work emails because they don't show me notifications that they have arrived.
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Oct 4, 2011
Am back again with another query. I'd like to create new sub-folders inside the inbox (of text messgaes/emails/bbm), so as to file my messages/emails in these sub folders. Unfortunately (for me!) I'm unable to create these sub-folders, in the Inbox of my BB Bold 9780. Is there anyway I can do this? Or are you planning to upgrade the OS 6 to incorporate this?
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Aug 6, 2011
I want to delete from my Blackberry all the Language Folders. There are a lot of them. How do I select a range of folders to delete.Specifically the Countries and Languages folders. I just want to leave the US files in them, all others can go.
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Aug 27, 2010
I have a 9700 Bold.I am running Outlook 2007 on my laptop.I have been synchronizing my contacts in Outlook with my 9700 without issue, using Blackberry Desktop Manager.However, I have now split my contacts within Outlook into two separate folders; one for my personal contacts and one for my business contacts.When I try to synchronize now manually, the Desktop Manager only reads my personal folder contacts and and asks to delete all my business contacts - which have been moved within Outlook out of that folder into the new business folder.Q. How can I set up a second, business, folder on my 9700 so that both folders will be synchronized when I next connect to the Desktop Manager?
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Aug 27, 2010
I have a 9700 Bold.I am running Oulook 2007 on my laptop. I have been synchronizing my contacts in Outlook with my 9700 without issue, using Blackberry Desktop Manager. However, I have now split my contacts within Outlook into two separate folders; one for my personal contacts and one for my business contacts.When I try to synchronize now manually, the Desktop Manager only reads my personal folder contacts and and asks to delete all my business contacts - which have been moved within Outlook out of that folder into the new business folder.Q. How can I set up a second, business, folder on my 9700 so that both folders will be synchronized when I next connect to the Desktop Manager?
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Jan 25, 2012
Upgraded to Bold 9900 a few months ago, last week, Bold kept restarting and so got new bold. Using BES 4.1 and activated phone, but appears that only 5 days worth of emails in Inbox and no emails in Sub-folders. Spoke to Blackberry and they said that this was by design!!! Deleted user from BES and re-created, but still same problem. Is there anything I can do, can't believe that this is by design. It appears that even though you delete user from BES Server, details are still in back end database and so when user is recreated from address list, it links back to the database and repopulates with the limited emails. Is there a way that I can delete the user completely and then recreate from scratch and populate all emails from exchange inbox and sub-folders?
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Jan 6, 2011
Does anyone know if there is a way of expanding the number of email folders from "Inbox, Outbox, Sent & Drafts"? Reading the manual and experimenting with different options has revealed nothing.All incoming emails end up in the Inbox (of course) and there is nowhere that these can be stored. Several folders would be useful to be able to categorise different emails, otherwise you just get a huge list of them all mixed up in the Inbox (which can be set to limit them to either 50 or 100).
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Jun 4, 2010
I recieved my 9650 this morning.I setup 2 email addresses (that actually were moved from my curve to my bold), and all of my emails are dumping into ONE folder i hate it. I liked on my curve how I had 2 distinct seperate email icons (boxes) that had work and personal.How do I setup my phone to have multiple icons for my multiple email accounts?
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Aug 23, 2011
Ive recently bought the bb bold 9780, it was working fine the first week. Now all of a sudden, when i switch the phone on, java script error msg's appear, also which is most frustrating,, my inbox icon has disappeared & i cant send or receive messages. I've even taken it to an o2 guru, they were baffled an hadnt seen it before.
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Jan 14, 2010
I wonder if anyone can help me with this problem please. I have recently purchased a BB-Bold 9700 and transferred my settings from my old Bold. I have to email addresses (both Gmail) registered which appear on my main screen. The push email works fine! However, whenever I send an email, I cannot see the sent mail in the individual email folders but only in the main messages folder which is very annoying and confusing. Here's what I have tried sofar:
1. I tried to go into options and mark "No" in the section indicated hide my sent messages.
2. I tried going into filter and ticking sent messages. They appear but once you press the back button they disappear again.
3. I tried going onto the BB website and I successfully downloaded the newest software update (5.0.0.4) but still it did not resolve the problem....
Do I need to wipe off the whole device? Can someone please help because I'm very confused and frustrated with this issue.....
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Nov 29, 2011
I want to delete my old email folders. I don't know how to do it ? Can u please help me for the same ?
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Jun 1, 2012
I have my work email self sort using rules so that messages from certain people (ie the Boss) go into their own inbox, so they don't get missed. However, only the mail from the main mailbox is getting pushed to my iPhone, not the mail from the Boss folder.
I've gone into the Exchange account settings on my iPhone and I have set the inbox, plus 4 other folders to be pushed. However, only the inbox is getting pushed. FWIW, here's the rule: After the message arrives, move messages from BOSS to BOSS folder.
Info:
iPhone 4S
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Oct 15, 2012
When I goto Menu -> View Folder, I'm still able to see old email address that no longer exist on my BB or on the BIS site.
I already tried going to Options ->Device -> Advanced -> Service Book and try to look for those email addresses, but they are not there.
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Apr 9, 2012
I have an iPhone 4s and I sync my email from an exchange server. I have mail that is delivered to sub-folders in my inbox but these emails do not appear on my phone but I can browse to the folders and see the emails. Is there for these emails to appear in inbox on the phone.
Info:
iPhone 4S
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Dec 11, 2014
I'd like to organize my outlook at work into folders and yet would like to see the emails in my inbox on the iphone. is it possible?Â
I hate thought that i'll have to go into each one of those folders and look for new emails rather than having the new ones displayed in my inbox and of course in "all inboxes"...
Info:
iPhone 4S
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Mar 18, 2010
I don't know why this happened, I woke up this morning and it was like this. Whenever I try to open my email inbox the SMS inbox opens. Even if I go directly to my individual accounts on my BB (yahoo and gmail) and try to open them directly, it still opens my SMS inbox. I can't figure this out and can't find an answer. I have to check all my emails my going onto a computer. I still get notifications of new emails on my BB, but can't view them because only the SMS inbox will come up. I need my email inbox to show when I click on my email inbox.
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Aug 21, 2014
My Iphone4 email inbox is showing there is over 1,000 messages in the inbox but in fact there is only a few and email on my pc shows correctly. I cannot get the phone to show me the correct number of messages. Apart from this problem all email related things are working correctly.
I use Thunderbird.
Info:
iPhone 4S, iOS 6.1.1
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Jul 14, 2010
Ive recently changed to a bold 9700 from a curve. Im using bes and i have several folders selected for redirection, however on the bold I cant view these folders all messages are going to the same place.
When i click on view folders i can see mms sms etc but nothing email related?! Im sure its fairly easy but this is driving me up the wall
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Jun 25, 2012
I have 3 email addresses setup on my Bold 9900. In the last week, I must have switched something because whenever I open the messages folder, I only see my text messages. Similarily, when I try to open any of the three email folders...the text messages folder opens. I know I am receiving emails but I cannot access the email folders. They appear but when I open them the text message folder opens.
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Aug 5, 2014
Using a network Solutions active sync email account. Will sync other folders such as sent or deleted but not syncing other sub folders in inbox that I have created,
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Mar 16, 2010
It seems to happen sometimes after I change themes. I've just been deleting my email account and setting it up again but It's really annoying. Is there another way to fix this?
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Feb 18, 2011
I don't know how to appear my inbox at the email setup. It only shows me the sent messages and doesn't notify me for incoming emails...
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Jul 5, 2012
In Yahoo, I have about 30 subfolders under INBOX, and rules establlished to drive the incoming emails to specific folders. When an email comes in that is routed to a subfolder, Yahoo enboldens the subfolder as expected, howeverr the email does not show on my BB. It is unlikely that I will be opening "folders" on my BB every 30 minutes to check all of the subfolders for new email.
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Sep 15, 2010
How do I see my sent box, inbox etc. All I see on the home screen is in the top left corner an envelope I can press to compile a text message. Where is my inbox, sent box etc? Also how do I delete a draft message? Can't see a delete option anywhere?
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Jan 24, 2012
Does any one know how to configure Corporate Sync Notification for Inbox Sub-folders?
I have an exchange server where the mails are downloaded to outlook mail client, and i have created Rules and Alerts for my folders. I am able to Sync the folders in my phone but i dont notification for it.
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Jul 14, 2010
Just got a 9650 from Sprint. This is my first BB, but not new to them as my wife and daughter both have them.Just activated the phone yesterday. Everything is working great and I'm very happy with the phone.What I want to know is can I get my BB email inbox to match my (hotmail, gmail, office) email inboxes? I'm getting all my emails fine from yesterday on, but any emails I have from before yesterday don't show up on the BB.Is this just the way it is? Is there no sync, just push?
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May 12, 2010
My phone would always show all incoming emails, but now it shows both incoming and outgoing emails, including sent emails from my PC. What do I need to do to only have incoming emails show up in my phone's inbox?
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Jun 7, 2011
I have over 150 photos in the Pictures Folder on my Blackberry Torch 9800 and after importing them to my PC, I want to delete them from my BB to regain space and memory.. I can delete these photos one by one following directions in the Guide but it does not make sense to repeat this step 150 times and there must be a quicker way to go about it.
What I want to do is to delete the entire contents of that Pictures Folder in one step. I have looked into the BB Torch User Guide Ver 6.0 and in Help for the BB Desktop Software and have not found any directions on deleting entire folders or multiple files in a folder in one step.
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