BB Bold 9700 :: Send Email Cannot Sent Individual Email Folders

Jan 14, 2010

I wonder if anyone can help me with this problem please. I have recently purchased a BB-Bold 9700 and transferred my settings from my old Bold. I have to email addresses (both Gmail) registered which appear on my main screen. The push email works fine! However, whenever I send an email, I cannot see the sent mail in the individual email folders but only in the main messages folder which is very annoying and confusing. Here's what I have tried sofar:

1. I tried to go into options and mark "No" in the section indicated hide my sent messages.
2. I tried going into filter and ticking sent messages. They appear but once you press the back button they disappear again.
3. I tried going onto the BB website and I successfully downloaded the newest software update ( but still it did not resolve the problem....

Do I need to wipe off the whole device? Can someone please help because I'm very confused and frustrated with this issue.....

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BB Bold 9700 :: No Email Folders?

Jul 14, 2010

Ive recently changed to a bold 9700 from a curve. Im using bes and i have several folders selected for redirection, however on the bold I cant view these folders all messages are going to the same place.

When i click on view folders i can see mms sms etc but nothing email related?! Im sure its fairly easy but this is driving me up the wall

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BB Bold 9700 :: Deleting Archive Folders Linked To Enterprise Email Account?

Jan 25, 2010

I use a Curve 8310 as my work BB (through an enterprise server) and recently acquired a Bold 9700 for my personal email accounts. I used the "Switch Device" option on my BB Desktop Manager, to trasfer contacts from my work BB to the 9700. All this was a breeze. Unfortunately what this also did was transfer my work email folders (all archive folders) on to the 9700. So in the email application on the 9700, if I select "View Folder" from the menu key, I see a whole bunch of archive folders. I have no use for these folders on the 9700 but cannot find a way to delete them.Is there a way that I can delete all these redundant email archive folders from the 9700?

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Mar 18, 2010

I have a colleague who has sporadic problems with his blackberry. It seems he can not receive emails but can send as he wishes. This is more of an intermittent problem but can sometimes take days to resolve, usually resolving itself.

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Oct 15, 2012

When I goto Menu -> View Folder, I'm still able to see old email address that no longer exist on my BB or on the BIS site.

I already tried going to Options ->Device -> Advanced -> Service Book and try to look for those email addresses, but they are not there.

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BB Bold 9700 :: Send Email Does Not Show Up Sent Mail

Apr 5, 2010

I have gmail on my 9700 and everytime I send a email it doesnt show up as a sent emal. It doesnt show nothing. I could only see my recieved emails. Also, I noticed Im not recieving emails immediatley on my 9700. It takes atleast five minutes or more after the email has been sent to actually get it on my 9700. Is this normal? I just noticed it took about twenty minutes after an email was sent to recieve it on my 9700?

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Jun 28, 2011

I recently upgraded the OS on my 9700 to OS6. Now the message counter shows me the total unread messages for my four email accounts and texts, but I can no longer see the counter for the individual email accounts like I could with OS5. how to change so that I can see the grand total unread messages and the individual counts for each account?

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BB Bold 9700 :: Direct Access To Email Turn Off Email Client

May 13, 2010

I've seen a few post that sort-of answer my question, but none seem exactly right. I have a Bold 9700 and use a BIS to retrieve my personal email from my ISP's POP server. I don't use BES. When I'm at home or at work and have direct access to email, I'd like to turn off my bb email client. How can I do that?

In one post I saw the recommendation Messages > Options > Email Reconciliation > Wireless Reconcile -> set of Off. Is this enough? (I have my BB set up for wi-fi connection when I'm home, in case that makes a difference.)

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BB Bold 9700 :: Email - Business Account Email Does NOT Arrive On Device

Jan 15, 2010

I hope someone can help because I'm losing the will to live over this one!

Device info
Your carrier: o2 UK
Model info and OS version (Go to Settings, then Options, then about): Blackberry 9700 v5.0.0.321 (platform
Apps and free space
File free before and after a battery remove/replace. (Go to Settings, then Options, then status): 128872013 bytes
Did a battery pull fix your issue? No

I bought a SIM free BB 9700 to use with my 02 SIM card. I applied the unlimited BB tariff and proceeded to set up four email accounts into the device which are all for my small business. I waited to do this until I knew the O2 bolt on had been applied correctly.I set the accounts up via the BIS server website which sent them down to the device; seemingly correctly.

I received email correctly for that day and could send as well with everything syncing with my IMAP servers and Outlook.Next morning - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.I tried to send down the service books - I sent them but no change.I got my four email accounts working again correctly but had to delete the accounts from BIS and recreate.I could then receive email correctly for the rest of the day and could send as well with everything syncing with my IMAP servers and Outlook.

Next morning the same thing happened - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.I then did a complete device wipe.When the device rebooted it seemed to synchronise with the BIS and then my accounts worked again for the remainder of the day.This morning - the same thing happened - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.

I have now created my @o2email address and applied my long standing address to the 9700 and they work fine - at the moment (we'll see about tomorrow!) to see if they fail as well.I have sent test mails today from the @O2 account and hotmail to each other and also to my main small business account from my BB. The @O2 and Hotmail emails arrive both on the device and (hotmail) on outlook and the main business account arrives on outlook BUT the main business account email does NOT arrive on the device.

I cannot seemingly send anything from my business addresses anywhere (from the device) with the only outgoing addresses that work being the @O2 and @hotmail accounts on the BB - unless I do a device wipe or delete the accounts and recreate.Emails sent from the BB from either @O2 or @hotmail arrive on the BB but not anything sent to the work accounts sent from @O2 or @hotmail from the BB - although the emails sent to the work addresses WILL appear on my outlook...

Speaking to O2 has been tough and they are blaming the server people who host my small business domain and such, although I think it is more than that though I could be wrong.My server people insist it isn't their end, saying they can see from the logs that RIM seems to stop checking for emails at times they detailed when the device stopped receiving emails from one day to the next.

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Feb 27, 2010

I'm trying to set up my personal email on the 9700, but it seems that i have only one option, Blackberry Enterprise Server option. Is that suppose to be that way? I don't seem to have the " I want to create or add an email address" option.

Im using a Bold 9700, v5.0.0.442(Platforms
Carrier: M1(Singapore)

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Oct 4, 2011

i have recently changed from an iphone to the bold 9900 - setup email accounts and sync'd with outlook on my laptop no problems.BUT i cannot get it to sync my inbox subfolders.i have tried the mapping option in the advance options for sync but it just will not allow it ??am i missing something? does it have to be on an exchange server ?

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Jun 25, 2012

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Apr 27, 2010

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Just updated Blackberry Desktop Software to v was surprised to see that the software backed up then restored all the data on my Bold 9780. However, on restore, it did NOT restore my separate e-mail inbox folders - instead, it shoved all the e-mail into a single inbox.I have 7 e-mail accounts, and I need to be able to see incoming e-mail going directly to the relevant inbox rather than a single inbox. How do I restore my old multiple inbox setup?

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Apr 12, 2010

Justed purchase from Rogers Bold 9700 v5.0.0.351, IT no help from company nor Rogers. I am getting email notification icon from BES but no email is updated or found. Rogers told me to upload the OS again and cannot delete the service books since the BES reloads them again. Unusual problem.SMS works though.

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Jun 11, 2010

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Jan 10, 2010

I had a curve 8310 on o2 and moved to a bold 9700 still on o2.When i moved i used the desktop manager and did the device switch over, all went well including bbm etc.However whenever i tried to send an email i recieved the error message 'transaction error failure at service' - I tried to log into my bis account online to update my pin but i couldnt log on! i havent changed the password or username since my old blackberry so i cant log on to change it online. on my blackberry when i try to log on to email settings it says the username field is blank!

i called o2 they put me through to geek squad and wanted to charge me to help!!! I havent had the phone 2 weeks yet.Now i think that i need to call o2 again and ask them something like releasing my old pin maybe from my bis account or resetting the bis account,any ideas what i should do or the type of questions i need to ask o2 if i have to ring them again.

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Jul 10, 2011

I used to be able to send emails no problem from my blackberry bold. However, I am no longer able to. When I go to send an email no "send" button is present only save draft. Even in full menu there is no send.

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Aug 9, 2010

I just got a 9700 yesterday and I am in Canada. I don't see the "I want to reate or add an email address". I can't seem to find the solution to that. Couple other questions I have. I don't have a data plan, can I still use BBM and download all the apps ? Also do I need to set up an email account to download apps and use BBM ?

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Apr 16, 2010

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